Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.3/5 628 reviews

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58 60 Queen Street, Auckland Cbd, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Boutique luxury hotel in Auckland’s vibrant city centre with timeless character

  • Refined rooms blending classic elegance with modern sophistication

  • Valet parking and personalised service for a seamless boutique stay experience

  • Cooke’s Restaurant & Bar – celebrating local ingredients and culinary creativity

  • Jacuzzi, sauna and fitness room offering relaxation and wellbeing in the City

Our accommodation(s)

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Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Telephone
Fax +64 9 309 9978

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  628 reviews

TripAdvisor Rating  4.5/5  1,175 reviews

Certificate of excellence 2025

Fabulous Fable

TripAdvisor rating 5.0/5

SD2606 TripAdvisor review

Such a gorgeous boutique and small hotel. Every part of it is just simply exquisite and pretty. Lovely attention has been made to its décor and has I really felt as if I was in awe of its beauty and class.   Our room was on the small side but we made do and it had all of what we needed and required for our two night stay. Including a Nespresso machine which capsules were replenished daily.   The hotel breakfast buffet was incredible.   The service we experienced by all of its staff was most professional, helpful and friendly.   We really enjoyed our stay here, we highly recommend it and would adore to return to stay again in the future.

Hello!! Thank you so much for your kind words and detailed review! We are thrilled to hear that you enjoyed your stay and found everything to your liking, from the decor to the breakfast buffet. We are especially glad to know that the little touches, like the Nespresso machine, made your experience more comfortable and enjoyable. Our team works hard to provide a professional and friendly atmosphere, so your feedback truly means a lot to us. We cannot wait to welcome you back in the future! We'd be honored to have you stay with us again and will ensure that your next visit is just as memorable. Thank you for the recommendation, and we hope to see you soon! Warm regards, The Fable Auckland Team

Not a 5 star hotel

TripAdvisor rating 3.0/5

Jess G TripAdvisor review

I’ve wanted to try this hotel for a long time and booked over a year ago for a special occasion. The staff are lovely and helpful. The bed was very comfy. Hotel in great location. That was where the good stuff ended. The room smelled very musty. Had to have the balcony door open for extended periods of time and room smelled if left shut up. The hot water ran out during my shower the first morning. The shelf in the shower was not secured properly and couldn’t be used to place shampoo etc on. The hot tub had broken and was under repair, which we weren’t told until we tried to use it. If you are coming by car, don’t. It’s a nightmare. I got abused by the courier driver while trying to drop off luggage and get car put into valet. My husband had to go around the block multiple times. The room seemed to be missing some of the elements you would expect of a 5 star hotel. On another note- we were on the 8th floor. The lift only goes to 7th. We are fit, so didn’t worry us. Not many amenities for a 5 star. Not worth the price tag.

Hello! Thank you for taking the time to share such a detailed review. While we are very glad to hear that our team, location, and the comfort of the bed made a positive impression, we're truly sorry that the rest of your stay did not meet expectations, especially for such a special occasion. Please accept our apologies for the musty smell in the room, the shower issues, and the unsecured shelf. These are not the standards we aim to uphold, and we appreciate you bringing them to our attention so we can address them promptly. We are also sorry you were not informed about the hot tub being under repair; communication lapses like this are something we take seriously. Your experience with parking and the difficulty accessing valet is certainly not the welcome we want guests to have. We understand how stressful that must have been, and we will be reviewing our processes to prevent situations like this. We also appreciate your feedback regarding amenities and the overall 5-star expectations. Your comments help us identify areas where we can improve both our facilities and guest experience. Thank you again for sharing your honest impressions. We hope you might consider giving us another opportunity in the future to provide the seamless and enjoyable stay you had hoped for. Warm regards, Fable Auckland Team

Great location, good rooms, amazing staff

TripAdvisor rating 3.0/5

8trance8 TripAdvisor review

Great location, good rooms, looks like been recently done up. The staff is great, 5stars to them. The hotel is on a busy street and you blink and miss it. The rooms have no views at all. There is no dedicated parking space so difficult to park your car even to get the luggage in and out. The hotel staff were very helpful hence, we could manage. Parking overnight at a nearby car park will cost approx 40.

Hello!! Thank you very much for your detailed review! We're delighted to hear that you enjoyed our great location, comfortable rooms, and especially our team - your 5-star compliment truly means a lot to us. We appreciate your feedback regarding the street, the limited views, and the parking situation. Being in a busy central area does bring some challenges, and we're glad our staff could assist in making things easier for you. Your comments help us continue improving the guest experience. Thank you again for staying with us, and we hope to welcome you back on your next visit! Warm regards, Fable Auckland Team

A wonderful stay

TripAdvisor rating 5.0/5

travelpanda56 TripAdvisor review

We were in AKL for our daughter's 18th b'day as she attended a concert in CBD as part of the celebration. Our stay at Fable was wonderful, I can't say enough good things about the experience - wonderful concierge and front desk service, close to great shops and dining, excellent buffet breakfast, marvellous beds with lovely linens, prompt valet car service, I cld go on and on. If you're looking for a special stay in Tāmaki Makaurau, this is it.

Hello! Thank you so much!! We are absolutely delighted to hear that your daughter’s 18th birthday celebration in Tāmaki Makaurau was complemented by such a memorable stay with us, it was our pleasure to accommodate you and the family! It is fantastic to know you enjoyed our service, location, breakfast, and those famously comfortable Fable beds. Your kind words mean a great deal to our team who love creating special moments for our guests! We hope to have the pleasure of welcoming you and your whānau back again soon for another unforgettable stay. Warm regards, the Fable Auckland Team

Disappointing…

TripAdvisor rating 3.0/5

Heidi S TripAdvisor review

Unfortunately very disappointing. Family birthday high tea which had been very much looked forward to. Beautiful hotel, staff were friendly enough but not overly welcoming or involved. We didn’t even eat all the food, as some was stale or just stodgy that didn’t taste nice. Hate leaving a bad review, but I wouldn’t recommend and I wouldn’t return!

Thank you for taking the time to share your feedback. We are truly sorry to hear that your high tea experience did not meet expectations, especially on such a special occasion as a family birthday. This is certainly not the impression we aim to leave. While we're pleased you found the hotel beautiful and the staff friendly, we regret that you didn't feel fully welcomed or that the food quality fell short. Your comments about some items being stale or unappetizing are concerning and will be taken seriously. We'll be reviewing this with our kitchen team to ensure improvements are made. We genuinely value honest feedback, even when it's difficult to hear, as it helps us grow. We are sorry we missed the mark on this visit and appreciate you bringing it to our attention. Warm regards Fable Front Office Management

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Other web-users rate our hotel

  • 615 reviews 9.4/10 Location
  • 844 reviews 7.1/10 Room
  • 736 reviews 7.8/10 Service
  • 21 reviews 1.7/10 WiFi
  • 275 reviews 8.4/10 Vibe
  • 242 reviews 5.8/10 Amenities
  • 192 reviews 5.2/10 Cleanliness
  • 174 reviews 6.3/10 Breakfast

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