Fable Auckland, MGallery 5 stars

We had a great stay here for a night, well located in the CBD and close to all the restaurants and bars. The room we had was well appointed and very cosy. King bed was a bonus. We also had a deal which included breakfast and a $20 credit per room. The staff were very attentive and we had a minor issue which was addressed and rectified straight away. The staff at breakfast were amazing so credit to the management/staff for a great stay. We would definitely stay here again.

The hotel is in a great location for CBD, ferries, good restaurants. After a window was broken in the room we booked, we were offered an “upgrade” . We were warned about potential street noise but no one mentioned the service elevator that banged and ran from 6:45am until evening. There is a sign posted on the elevator (allegedly from general manager) that says do not use 8pm-8am which was ignored completely. We mentioned to front desk first morning…happened again second morning. Ruined my relaxing experience at this hotel.

Very disappointed with our stay. Asked for a follow up to some safety concerns that has still not occurred 1 week later.

Very good hotel. Well located, very near the Ferry Terminal. Also very flexible cancellation policy, unlike a nearby hotel who refused us flexibility if our flight was cancelled due to the extreme weather. Only negative was that you did not give the wake up call you promised us. While we did have a back-up, this is important for people like us going to an airport.

The stay was excellent, very modern and comfortable accommodation with high quality linen and furnishings. The only downside was the check in. We were a party of 10 and were allocated our rooms at different times some having to wait beyond 2 hours of normal check in time, but they were offered an upgrade to their room as compensation. We had a late flight out of Auckland and all were able to check out at 12 which was extremely helpful. All in all I would definitely recommend and if in this part of the world in future would stay again.