Hotel Grand Windsor Auckland - MGallery by Sofitel 5 stars

Name: Hotel Grand Windsor Auckland - MGallery by Sofitel
Address: AUCKLAND, 1010, NEW ZEALAND
Telephone: (+64)9/3099979
Rating: 4.5

Customer review rating 4.5/5 4,518 reviews

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Hotel Grand Windsor Auckland - MGallery by Sofitel

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+ 19 Services

Hotel Grand Windsor Auckland - MGallery by Sofitel

Boutique hotels with personality for a remarkable travel experience

The elegant five star Grand Windsor Hotel Auckland, MGallery by Sofitel transports guests to an age of opulent glamour. Its 79 rooms and suites are classic masterpieces of refined design, featuring exquisite bedding, muted fabrics and excellent service complimented with by state of the art technology.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
AUCKLAND AIRPORTPaying
Reception open 24 hours a day
Electric car recharging units
Dry cleaning / IroningPaying
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:01-00:00
- Opening hours : Week-end 00:01-00:00

Fitness centre
Jacuzzi

Copy/print service availablePaying

Hotel location

Hotel Grand Windsor Auckland - MGallery by Sofitel

58 60 Queen Street
Auckland Cbd
1010 auckland
new zealand

Tel: +6493099979

Fax: (+64)9/3099978

Contact email :

Check-in from 14h00

Check out up to 11h00

SKY BUS : SKY BUS BRITOMART

By plane
AUCKLAND AIRPORT At 25km / 15.53 miles - Shuttle paying
By boat
FERRIES At 0.1km / 0.06 miles
By train
BRITOMART At 0.1km / 0.06 miles
By train
BRITOMART At 0.1km / 0.06 miles

GPS :-36.845635, 174.766814

CLASSIC ROOM, 1 QUEEN BED, CITY VIEW

Max. number of persons: 2
Area: From 19 m² / 205 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

CLASSIC ROOM, 1 KING BED, CITY VIEW

Max. number of persons: 2
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

SUPERIOR ROOM, 1 QUEEN BED, CITY VIEW

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

SUPERIOR ROOM, 1 KING BED, CITY VIEW

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

LUXURY ROOM, 1 CALIFORNIA KING BED, CITY VIEW

Max. number of persons: 2
Area: From 31 m² / 334 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Nespresso machine(...)

Rooms

Our restaurants and bars

COOKE'S RESTAURANT & BAR

Type of cuisine: International

Enjoy the very best cuisine made with ingredients from local & artisan produce, including sustainable meat & organic chicken, sustainably caught long-line caught fish, free-range eggs & organic milk, organic & biodynamic wines.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE BAR

The bar serves organic and biodynamic wine, craft beer, cider, non-alcoholic drinks as well as the best tea and coffee selection.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

COOKE'S BAR

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Friendly staff, good location

Anonymous Business - 11/02/2021 Confirmed reviews ALL

Room is nicely put together, good location, highlight is the friendly and courteous staff.

Dear Robert E., Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. We hope to welcome you back soon to create some more great memories. Kind Regards, Pablo Gonzalez Guest Experience Manager

Julianne Couples - 06/02/2021 Confirmed reviews ALL

Had a lovely stay. Staff very helpful. Very noisy Friday night though would have been helpful to see the ear plug out as found then waay to late...

Dear Julianne W., Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. We hope to welcome you back soon to create some more great memories. Kind Regards, Pablo Gonzalez Guest Experience Manager

Third time at the Grand Windsor

Bap Couples - 05/02/2021 Confirmed reviews ALL

Love this place, it's so comfortable, welcoming and in a great position. What more do you need?

Dear Brett P., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to host you. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

J.s Friends - 05/02/2021 Confirmed reviews ALL

Always a lovely time

Dear Julia S., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to host you. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html We count on you! Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Looked after

michaelhL1375WB 04/02/2021 TripAdvisor review

We felt cared for the whole time. We had an issue with our room but the way they looked after it was amazing. This included moving rooms and extra service that more than made up for it. Staff and managers were super friendly and we felt very special. I will always look to stay here whenever I’m in Auckland due to the way you’re looked after. The hotel is close to all amenities. This is the best hotel I’ve ever stayed at.

Dear michaellhL1375WB, Thank you very much for taking the time and reviewing your recent stay at Hotel Grand Windsor. We are very pleased when we read your review and I am glad that you enjoyed your stay with us and had good interactions with our efficient and friendly staff. We will be looking forward to welcoming you back in the near future and thank you again for your comments. Kind Regards, Pablo Gonzalez Guest Experience Manager

Awesome stay.

Miles H. Couples - 03/02/2021 Confirmed reviews ALL

From the walk into, to the walk out of the hotel was an awesome experience. The staff were very professional, curtious and extremely friendly. All the meals we had were scrum didly umptious {perfect}, cooked to perfection. We will be back to dine with our family. The room, being a little on the small side, was fully equiped and was presented well. It reminded us when we stayed at the Sofitel in Queenstown. We will be back when we need to stay in town. Thank you.

Dear Miles H., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Great Stay - Friendly Team

Pc Business - 03/02/2021 Confirmed reviews ALL

Excellent CBD location, friendly & welcoming staff, clean and comfortable room.

Dear Prasheel C., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Quality service

Delwyn Couples - 03/02/2021 Confirmed reviews ALL

Stayed Friday and Saturday nights with a la carte breakfasts and dined at Cooke’s on Saturday night.

Dear Delwyn M., Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. We hope to welcome you back soon to create some more great memories. Kind Regards, Pablo Gonzalez Guest Experience Manager

Two night stay

fourofuss66 03/02/2021 TripAdvisor review

A perfect spot to stay if visiting Central Auckland .Easy access to the Ferry Terminal and Britomart . The grand Windsor lives up to it's name as it's a lovely Boutique Hotel with charming and professional staff. Everything was spotless and our room very comfortable.It really is a 4 star hotel with all the added extras that one would expect but doesn't always get . My only negative comment would be the meals.They were beautifully cooked and presented but extremely expensive and if we were not accor members I doubt we would not have eaten in the dinning room . However it would still be my number one choice of places to stay in Down Town Auckland. .

Dear fourfuss66, Thank you ever so much for taking the time to share your recent experience on TripAdvisor. It is always a true delight to read when our guests have experienced an exceptional stay. I love that you were able to fully immerse yourself into the full experience that the hotel and our local neighbourhood has to offer. The team and I look forward to welcoming you back when you are next in the city of Sails. Warm Regards, Pablo Gonzalez Guest Experience Manager

Beautiful hotel in a great location.

Peter O. Couples - 02/02/2021 Confirmed reviews ALL

We had a lovely weekend staying here. An oasis from the busy world outside. The service was almost perfect. The hotel retains it's 'old world' feel, while being up to date with all amenities we required.

Dear Peter O., We very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Great location

Carolyn Couples - 02/02/2021 Confirmed reviews ALL

Very comfortable bed, great shower and bathroom accessories. Not enough vegetarian options in restaurant.

Dear Carolyn H., We very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one with a more satisfactory menu. Sincerely, Pablo Gonzalez Guest Experience Manager

Weekend Getaway

C W. Couples - 02/02/2021 Confirmed reviews ALL

We had a lovely time at your beautiful hotel. The food was amazing, the staff were all so very friendly, and the bed was the most comfortable I've ever slept in.

Dear Christina W., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Loved the location and the super friendly staff.

Jean Couples - 01/02/2021 Confirmed reviews ALL

We have already recommended your delightful hotel to friends and family. The location was great, the room very tastefully decorated and the bed extremely comfortable. Very quiet.

Dear Jean M., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Excellent

Jo Couples - 01/02/2021 Confirmed reviews ALL

Lovely room.

Dear Jo D., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Everything but the breakfast was great. Bit of a let down if I am to be honest.

Ramon Couples - 01/02/2021 Confirmed reviews ALL

Everything but the breakfast was great. Bit of a let down if I am to be honest.

Dear Raymond B., We very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback.This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully soon we will recover our continental breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Good location if you are exploring on foot

Linda Couples - 31/01/2021 Confirmed reviews ALL

We found it rather difficult to get a park outside the hotel but we were finally successful. We were not warned of how noisy it would be, luckily we took our own ear plugs

Dear Linda and Ashby W., Thank you for sharing about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide that best service we can to all our guests. On the other side, please rest assured that we are taking the appropriate measures to address the hassles you experienced during your stay and prevent future occurrence. Kind Regards, Pablo Gonzalez Guest Experience Manager

Excellent location

Garry L. Couples - 31/01/2021 Confirmed reviews ALL

Great staff, lovely dining and beautiful relaxing decor .

Dear Garry L., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback but, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Great location.

Christine Friends - 31/01/2021 Confirmed reviews ALL

A wonderful 3 night stay in this well located property. From the time we booked in until we checked out everyone was so helpful and friendly. Nothing was to much trouble and we were always met with a smile from the staff.

Dear Christine G., Wow! We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback but, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Perfection

Djauckland Couples - 30/01/2021 Confirmed reviews ALL

From the moment we arrived and were greeted at the door we felt comfortable , the hotel is a gem , perfectly presented rooms , a restaurant menu that catered for all tastes , the meals well proportioned , beautifully presented, and fresh ingredients cooked to perfection

Dear Darryl S., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

Great accommodation

Ji E. L. Solo - 30/01/2021 Confirmed reviews ALL

Superb experience

Dear Ji Eun L., We are very happy to hear from you and we very much appreciate your comments regarding your stay at the Hotel Grand Windsor. It is always a pleasure to receive positive feedback. But, I need to ask you for some good help here: In these uncertain times, our guest experiences are essential. We invite you, to share your experience with us on the Tripadvisor website using the following link (it only takes 5 minutes). This will be really, really helpful for us. https://www.tripadvisor.co.nz/UserReviewEdit-g255106-d256711-Hotel_Grand_Windsor-Auckland_Central_North_Island.html Thank you again for sharing your experience, and we hope your next visit will more pleasant than the previous one. Sincerely, Pablo Gonzalez Guest Experience Manager

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