Fable Auckland, MGallery 5 stars

Dear ajclarke90, Thank you for your wonderful review and for sharing your experience at Fable Auckland. We are thrilled to hear that you enjoyed your stay and would consider staying with us again. It's great to know that you appreciated the cleanliness of our facilities, particularly the bathrooms, and found the amenities in your room, including the Nespresso machine and teapot, to be valuable additions. Our aim is to provide a comfortable and convenient experience, and it seems we succeeded in doing so. Hearing that the bed provided excellent comfort and that the room's ability to become dark was conducive to your recovery from jet lag is particularly gratifying. We understand how important a good night's sleep is, especially when adjusting to a new time zone. We're also glad that you found our location to be good for your stay. Our central location is indeed one of the aspects our guests frequently enjoy. Once again, thank you for your kind words. We eagerly look forward to welcoming you back on your next visit, and we're here to ensure your next stay is just as lovely, if not more so. Best Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Dear Linda C., Thank you for sharing such a heartwarming review of your stay at Fable Auckland. We're absolutely delighted to hear that your birthday celebration with us was a wonderful experience, and it's an honor to know that we were part of a special gift from your children. Your kind words about the outstanding customer service you received upon arrival, the mini cup of tea and brownie on arrival, and the personalized touches in your luxury room are greatly appreciated. We strive to create memorable moments for our guests, and it's rewarding to hear that we succeeded in doing so for your special occasion. We're also thrilled that you enjoyed the High Tea and that it stood out as the best one you've had. Our culinary team takes great pride in crafting delightful and indulgent experiences, so your feedback is a wonderful compliment. It's fantastic to know that our central location added to the convenience and enjoyment of your stay. Thank you again for choosing Fable Auckland for your Birthday Celebration. We look forward to welcoming you back for another exceptional stay, whether for another special occasion or simply a relaxing getaway. Kind Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Dear Compass58373064369, Thank you for choosing Fable Auckland for your mini-break and for taking the time to share such a lovely review. We're delighted to hear that your stay with us during the wedding event was enjoyable and that our Hotel's boutique feel contributed to your positive experience. It's heartening to know that our concierge team, particularly Mark, made a significant impact by assisting with your daily plans and enhancing your stay. Personalized service is something we take great pride in, and we're glad it resonated with you. Your kind words for our restaurant team are much appreciated. We will definitely pass along your compliments to Gaurav and Umut. Knowing that their service, along with Umut's cocktail skills, made your dining experiences memorable is a testament to their dedication. We're thrilled that you would recommend our restaurant and cocktails to others. It's gestures like these that inspire us to continue delivering exceptional service. We look forward to the opportunity of welcoming you back to Fable Auckland in the future, for another relaxed and enjoyable stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know. Best Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Dear Bradley G., Thank you for sharing your feedback about your recent experience at Fable Auckland. It’s concerning to hear about the challenges you faced, especially with the iron and the condition of your room amenities. Please accept our sincere apologies for any inconvenience this caused. We aim to provide facilities and services that meet the highest standards, and clearly, in this instance, we did not meet those expectations. The issue with the iron, especially given its impact on your work attire, is particularly regrettable. Rest assured, we take such feedback seriously, and I will ensure that this is addressed with our housekeeping team to prevent any similar occurrences in the future. Regarding your observations about the junior suite and other room amenities, we are grateful for your comments. They are invaluable in helping us to improve our guest experience. Thank you again for your feedback. We hope to have the chance to provide you with a stay that more accurately reflects the high standards of Fable Auckland. Kind Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland