Fable Auckland, MGallery

Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 1,335 reviews

See on a map

Hotel extras

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

ALLSAFE approved hotel

Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,335 reviews

TripAdvisor Rating  4.5/5  954 reviews

Nowhere Near What It Was

Customer review rating 2.0/5

Ben Couples - Confirmed reviews ALL

Room not ready until 16:30, no housekeeping service, none of the usual little extras. Not advised of any of this in advance, not even when we check in, only after we’d had to wait in the bar for 40 minutes for our room to be ready. A one off $30 credit to make up for it was almost insulting. This place used to be great, but it’s not even close to good value for money now, there’s many cheaper hotels with much better service.

Customer review rating 1.5/5

Aj Couples - Confirmed reviews ALL

For the price of the accommodation I would have expected a higher level of service, staff on reception were not overly friendly, room was not serviced (due to staffing/Covid) and had to ask multiple times for towels. The room was beautifully decorated but nothing special that would have been expected for luxury accommodation. Unfortunately there is a nightclub close by and the rooms aren’t soundproofed.

Great set up, Staff training required

Customer review rating 3.0/5

Jemma L. Couples - Confirmed reviews ALL

Beautiful hotel room and overall space in a great spot however multiple hiccups with staffing lead to a less satisfied stay

Not worth the $$$$

Customer review rating 2.0/5

Tebo W. Business - Confirmed reviews ALL

Long wait to access the room. The room wasn't too clean, in fact, I think the whole hotel needed a spring clean. Once you see one thing that's not clean, others start to jump out. Staff OK, but can't handle difficult situations with the appropriate manner. I.E. truth about the time we had to wait for our room, or a seating request in the restaurant.

Great Staff, Poor stay

Customer review rating 2.0/5

Kirsty Families - Confirmed reviews ALL

All the staff at the hotel we really lovely, we totally understood that they were understaffed and that our rooms were not ready when we arrived at the hotel. We were also told that the rooms would not be able to be serviced during our stay and we were compensated for this which was great. I emailed ahead to make sure the hotel was child friendly before we booked, however once we arrived for breakfast the first morning I was told there were no highchair. There were also no breakfast options for kids. We were also woken around 11pm on Friday night by extremely loud music from I guess a near by night club. It carried on until about 3am. It would have been great to be told when I emailed that Friday and Saturday nights would be very loud in the hotel however there was no such information given. The rooms were lovely and the staff were lovely too.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 576 reviews 8.1/10 Location
  • 910 reviews 7.5/10 Room
  • 990 reviews 8.3/10 Service
  • 15 reviews 2/10 WiFi
  • 475 reviews 5.8/10 Comfort
  • 382 reviews 8.7/10 Vibe
  • 239 reviews 7.6/10 Breakfast
  • 186 reviews 6.7/10 Cleanliness

Powered by Trustyou

All our hotels in AUCKLAND