Hotel Grand Windsor Auckland - MGallery by Sofitel 5 stars

The staff welcomed us and notwithstanding the rush hour in downtown Auckland, the staff took over the car parking and welcomed us to the hotel. our room was very comfortable and the dining experience was very good. The only problem was the shower in room 802 flooded when on full volume and we needed assistance from your staff.

The hotel is is very attractive to the eye. I enjoyed the colour choices very much. Plus the choice of art works most interesting and lovely. Great staff and great food esp the lamb shank!

Very nice hotel with excellent staff and facilities. Our stay was unfortunately marred by excessive noise from a neighboring bar on both nights of our sta

Great stay again really enjoy the atmosphere, spotlessly clean and very comfortable. Staff vet polite and accomodating.

As a couple of south Islanders, quite happy to be free of Auckland's traffic jams, as we enjoyed the Windsor's central location close to the Britimar transport hub and with a Sky-Bus stop outside providing a direct travel from Auckland Airport for just $17 NZD. This convenience of location added to the pleasure of our stay with a hassle free arrival and departure. The staff service can only be rated as convivial excellence and attentive to our every need or request we made. The smart dress code of staff was befitting the period ambience of the interior this 'The Windsor' as a boutique hotel and is worth further visits and commendation.

we have previously stayed at sofitel at the viaduct and was very exited to stay at smaller hotel very close to concert venue etc. However we booked through hotelbooking.com and room pictured was not room we got so felt a little misinformed. Room was very small and we would have happily paid more for a larger room.

We had a Staycation at The Grand Windsor and from the moment we arrived to the time we left we were treated as valued guests by your wonderful staff. Our room, a Superior King, was just beautiful and the bed was so comfortable. We were treated, on arrival, to a tray of nuts and olives which was much appreciated. Our dinner was just delicious and the wait staff were very professional. Breakfast the next morning was a la carte and again, delicious. I have been singing your praises to all my friends and work colleagues, a wonderful hotel for a special treat. Thank you so much for looking after us so well.

For me it didn’t quite meet my expectations because of the price. But it’s a nice hotel in a great location.

My stay was perfect. Beautful decor, the staff were friendly and incredibly attentive, extemely comfortable bed and a wonderful restaurant. My new hotel of choice in Auckland.

Very central location and easy to find. The small room was suitable for a lone traveler but too tight for two. Thoughtful amenities like robes, nespresso, T2 tea and tea pot for one. Decor and furnishing are resplendent. My room on level six had street views and suffered from traffic noise.

nicely appointed room, amazing bed and linen. Meals were very good too.

We were greeted by Pablo who was extremely helpful and nice to deal with. The room was clean and well maintained. The pillows were extremely comfortable. I would be interested to know where I can purchase pillows like this for my bed at home.

Of course it is a great location with fabulous rooms. However it is the seven star service provided by the staff that set it apart. The concierge provides the initial welcome and then the person who checks you in adds to that first impression- in my case Winin. On my last day I had one of the best breakfasts I have had -perfect coffee, perfect scrambled eggs. I will be back.

We were only here for one night but we wish it was for longer. Beautiful Hotel, awesome staff!! Our experience from check in to check out was wonderful! Good size rooms, comfortable bed, very clean and luxurious and we loved the tea setup in the room. Location right in the centre of the CBD was perfect for dining and shopping. Highly recommend!

pleasant and efficient