Hotel Grand Windsor Auckland - MGallery by Sofitel 5 stars

Customer review rating 4.5/5 3,262 reviews
Hotel Grand Windsor Auckland - MGallery by Sofitel
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND AIRPORTPaying
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
Business services
  • Copy/print service available

Hotel location

Hotel Grand Windsor Auckland - MGallery by Sofitel

58 60 Queen Street
Auckland Cbd
1010
auckland
new zealand

Tel: +6493099979

Fax: (+64)9/3099978

Contact email

Check-in from 14h00

Check out up to 11h00

  • SKY BUS :   SKY BUS BRITOMART

  • By plane

    AUCKLAND AIRPORT At 25km / 15.53 miles - Shuttle paying

  • By boat

    FERRIES At 0.1km / 0.06 miles

  • By train

    BRITOMART At 0.1km / 0.06 miles

  • By train

    BRITOMART At 0.1km / 0.06 miles

GPS :-36.845635, 174.766814

Our accommodations

CLASSIC ROOM, 1 QUEEN BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

CLASSIC ROOM, 1 KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM, 1 QUEEN BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR ROOM, 1 KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 1 CALIFORNIA KING BED, CITY VIEW

  • Max. number of persons: 2
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 KING BED, HIGH FLOOR

  • Max. number of persons: 2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

THE DUCHESS 1 BEDROOM SUITE, 1 KING BED, HIGH FLOOR

  • Max. number of persons: 4
  • Area: From 41
  • Views: City side, Panorama view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

THE WINDSOR 2 BEDROOM SUITE , 2 KING BEDS, HIGH FLOOR

  • Max. number of persons: 4
  • Area: From 51
  • Views: Panorama view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

COOKE'S RESTAURANT & BAR

Type of cuisine: International

Enjoy the very best cuisine made with ingredients from local & artisan produce, including sustainable meat & organic chicken, sustainably caught long-line caught fish, free-range eggs & organic milk, organic & biodynamic wines.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BAR

Photo non contractuelle / Strictly non binding

The bar serves organic and biodynamic wine, craft beer, cider, non-alcoholic drinks as well as the best tea and coffee selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COOKE'S BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Grand Windsor Auckland - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,262 reviews

tripadvisor

TripAdvisor Rating 4.5/5

564 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel but avoid the restaurant

Customer review rating 4.5/5

John A. Business - 13/02/2020 Confirmed reviews ALL

The staff are very friendly and the hotel is quiet and comfortable. The disappointing part is the restaurant. Breakfast is a leisurely affair, so as long as you can wait for 20 minutes for an omellete to be cooked, it will be most enjoyable, albeit with a small selection at the buffet. After having dinner in the restaurant on two evenings, I would definietly not eat there again. The most expensive main on the menu, a scotch fillet, was something that most hamburger shops would reject. Most disappointing. The signature dish, lamb shank, was equally disappointing. Better food at most pubs, though perhaps without the subtlety of items other than the shank of lamb. So, pleasant staff, comfortable rooms ... and eat elsewhere. Particularly if travelling on business.

Comfortably boutique

Customer review rating 4.5/5

Ralph Business - 13/02/2020 Confirmed reviews ALL

Welcoming, helpful and friendly staff made stay enjoyable

It was okay

Customer review rating 4.5/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

Food in the restaurant wasn't fantastic, quite hit and stuffy on the top floor and the elevator was a little rickety. The room and staff however were lovely!!

Good Services

Customer review rating 4.5/5

Chi D. Couples - 12/02/2020 Confirmed reviews ALL

Pablo is a good person, he helps us arrange tours and directions to attraction and restaurant.

Fantastic staff and experience

Customer review rating 4.5/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

From the thorough check-in to the final breakfast, I had an absolutely wonderful experience at the hotel. A fabulous staff, great food in the restaurant (avocado toast was exceptional) and design. The complimentary jacuzzi bookings are exceptional too.

Good location and pleasant staff

Customer review rating 4.5/5

Graeme D. Couples - 11/02/2020 Confirmed reviews ALL

It was as we had hoped it would be .

Canada Golf Group

Customer review rating 4.5/5

Allan R. Friends - 10/02/2020 Confirmed reviews ALL

The hotel was great choice e for our group. Centrally located. Friendly staff Clean and comfortable Excellent and creative breakfast offerings.

Enjoyed our stay

Customer review rating 4.5/5

Arthur L. Couples - 10/02/2020 Confirmed reviews ALL

Pleasant, enjoyable, well look after, seamless staff interaction

Great Beds and Location, but TOO NOISY!

Customer review rating 4.5/5

Anne N. Friends - 10/02/2020 Confirmed reviews ALL

We were actually warned we may hear some noise as there were a lot of celebrations outside. However, we were kept awake both nights by loud music that the rhythm seemed to reverberate thru the floor, until after 4 AM!!! when I complained, I was told " that is our most common complaint". no apology!!! And it was not coming from outside but a BAR below us....

Ticked all the boxes

Customer review rating 4.5/5

Not F. P. Business - 10/02/2020 Confirmed reviews ALL

Great location, super friendly and helpful staff. Beautifully appointed room with all amenities. I would recommend the Hotel Grand Windsor .

IT IS NOT ONLY WELL LOCATED BUT THE STAY WAS ALSO FABULOUS

Customer review rating 4.5/5

Sumnesh A. Business - 10/02/2020 Confirmed reviews ALL

My flight was delayed hence I reached the hotel very late i.e. after mid night. As it was already past mid night in Auckland & I had not yet reached the hotel, they contacted my family in India informing them of the situation and to confirm about the checkin. Checking was fast Breakfast Superb Nothing to say about location as it could not have been better in Auckland. Whenever I am in Auckland will stay ONLY there and will recommend my friends the same as well.

Great little hotel

Customer review rating 4.5/5

David Business - 10/02/2020 Confirmed reviews ALL

I have stayed with Grand Windsor Auckland before and it always a great stay. The staff are friendly and there to help. The rooms are comfortable. The shower is great. This time I made use of the spa and the sauna. It is pleasant to have time for yourself in the spa and sauna. The location is suitable for work or pleasure.

Beautiful experience

Customer review rating 4.5/5

Anonymous Couples - 09/02/2020 Confirmed reviews ALL

Stunning room and set up, clean and comfortable. Staff were very helpful, friendly and the restaurant was wonderful! Delicious food. Even being situated central city, found it very quiet. Unsure if in future carpark availability will more easier, only struggle. Would highly recommend this hotel to others. Thank you

Well located, lovely room, lovely staff.

Customer review rating 4.5/5

Marion Couples - 09/02/2020 Confirmed reviews ALL

We were very pleased with: The standard of the room as to be expected, the staff were very pleasant, and the location is awesome. The downfall was the breakfast and the lack of service on the second morning. We had to ask for cutlery, there was no butter available on the table where the toast is available and so we had to ask for some. The dishes from our starter were left on our table even after the main dish was brought to our table and we all noticed all the guests dirty dishes were simply put on the bar and stacked up and left there for the whole time we were having breakfast, other people commented on this also. The cooked food was presented overcooked and no where near the same standard as the first morning we stayed there.

Perfect for our weekend plans

Customer review rating 4.5/5

Anonymous Couples - 09/02/2020 Confirmed reviews ALL

Warm greeting upon arrival in the lobby. Very personalised check in. Nice touch with the beverage and tart. Excellent staff showing us to room. The room was lovely

Lovely property in great spot

Customer review rating 4.5/5

Teri Couples - 08/02/2020 Confirmed reviews ALL

Chic, full of luxe character and fun touches.

Well located

Customer review rating 4.5/5

Brenda B. Couples - 08/02/2020 Confirmed reviews ALL

Rooms not very well designed. Wardrobes should be sliding doors to help with space. Too many cushions and pillows on bed - no where to put them when sleeping. No space in bathroom for toiletry bags and to place hairdryer when using. If using small shower head it floods into bathroom . Room not made up when we returned to hotel at 2pm after morning outing. Staff in dining room and concierge were good.

the Staff was amazing in all ways

Customer review rating 4.5/5

Nora Solo - 08/02/2020 Confirmed reviews ALL

Everything was execelent what else can I say The concierge Bell boys exelent The front dest amazing The room was a bit small ...ok Lucio makes the best cofee and the eggs in the basquet were delicius

Great stay

Customer review rating 4.5/5

Pri Couples - 08/02/2020 Confirmed reviews ALL

Nice check-in experience, and excellent service. Our room had all the things we needed and felt like a sanctuary. We would definitely stay there again.

Beautiful space, great location and friendly staff!

Customer review rating 4.5/5

Hannah Couples - 07/02/2020 Confirmed reviews ALL

Perfect location to great restaurants, shopping, wharf and ferries. Easy access to the Sky Bus to the airport which was a handy service close by. Staff were so friendly, very accommodating and helpful.

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