Sofitel Frankfurt Opera 5 stars

Customer review rating (ALL Rating) 4.7/5 1,649 reviews

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Sofitel Frankfurt Opera - Image 1
Sofitel Frankfurt Opera - Image 2
Sofitel Frankfurt Opera - Image 3
Sofitel Frankfurt Opera - Image 4
Hochstrasse 44, nur hier Zufahrt zum, Opernplatz 16, 60313 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • Selected rooms have a beautiful view of the city park or the skyline.

  • The only “hôtel particulier” in the city

  • French-style art gallery in the lobby

  • Sofitel Spa, pool and 24-hour Sofitel Fitness

  • Located directly at Opernplatz

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 Queen Size Bed

Photo out of - SUPERIOR ROOM, 1 Queen Size Bed

In your 388 sq.ft. superior room, you can enjoy a relaxing stay with free WIFI, a desk, TV, mini-bar, Nespresso coffee maker and spa or rain shower. Enjoy a relaxing night in your Sofitel MY BED.

  • Views:

    City View or Courtyard View or Park view

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 15,4'/39 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View or Courtyard View or Park view
See availabilities

The luxury 484 sq.ft. room with floor-to-ceiling windows and a king-size Sofitel MY BED for a relaxing stay offers free WIFI, a desk, TV, mini-bar, spa or rain shower and Diptyque toiletries. Enjoy pure relaxation.

  • Views:

    City View or Courtyard View or Park view

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 15,4'/39 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Living together, sleeping separately: in your 484 sq.ft. luxury room with two Sofitel MY BED single beds, desk, free WIFI, TV, mini-bar, spa, rain shower and Diptyque toiletries. Enjoy pure relaxation.

  • Views:

    City View or Courtyard View or Park view

Max. number of persons
3
Area
From 45 m² / 484 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 15,4'/39 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

JUNIOR SUITE, 2 single beds

Photo out of - JUNIOR SUITE, 2 single beds

Living together, sleeping separately: the 323 sq.ft. suite offers two Sofitel MY BED single beds, couch, free WIFI, TV, mini-bar, rain shower and TOTO toilet. Start the day with an Illy coffee in bed.

  • Views:

    City View or Courtyard View or Park view

Max. number of persons
3
Area
From 50 m² / 538 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

PRESTIGE SUITE, 1 king-size bed

Photo out of - PRESTIGE SUITE, 1 king-size bed

The 646 sq.ft. prestige suite has a separate living room/dressing area. Experience luxury with WIFI, TV, mini-bar, rain shower and TOTO toilet. Enjoy quiet nights in an exclusive king size Sofitel MY BED.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

OPERA SUITE, 1 king-size bed, high floor, city view

Photo out of - OPERA SUITE, 1 king-size bed, high floor, city view

Relax in our two exclusive 969 sq.ft opera suites with separate living room, dining area, WIFI, TV, mini-bar, rain shower, TOTO toilet and comfortable king size Sofitel MY BED overlooking the city.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

PRESIDENTIAL SUITE, kingsize bed, roof terrace, skyline and Alte Oper view

Photo out of - PRESIDENTIAL SUITE, kingsize bed, roof terrace, skyline and Alte Oper view

The luxurious 1292 sq.ft. suite has separate living, dining, and dressing rooms, a king size Sofitel MY BED, TV, mini-bar, wellness bath, rain shower and TOTO toilet. With Frankfurt skyline terrace view.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 17'/43 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Sofitel Frankfurt Opera

Hochstrasse 44, nur hier Zufahrt zum, Opernplatz 16
60313 FRANKFURT AM MAIN
Germany

GPS:50.115941, 8.673665

Telephone
Fax +49 69 256695802

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 150 rooms
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • 150 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Green area
  • Children''s TV Channels

Well-being

Fitness First Swimming Pool

  • Covered
  • Nearby

Sofitel Spa & Fitness

  • On site
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge

Sports and leisure

Boat excursions

  • Nearby

Jogging track

  • Nearby

Gym

  • On site

Bike rack facilities

  • Nearby
  • On site
  • Indoor parking
  • Public
  • 310 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.98 m / 6.5 ft

  • Parking pricing: 44.00 € 44 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

RESTAURANT SCHÖNEMANN

Photo out of - RESTAURANT SCHÖNEMANN

Local Frankfurt cuisine meets with french cuisine. The chic interior and mediterranean ambience of opera square reflects the culinary philosophy, enjoying specialities of local ingredients & fine wines.

Cooking style
French
Chef name
Jennifer SCHMIDT
Classifications & labels
1 Toque Gault&Millau
Capacity
92
Accessibility
Accessible service
Opernplatz 16, Access only via, Hochstrasse 44, 60313 Frankfurt Am Main, Germany
Telephone +49 69 256695936
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Local Frankfurt cuisine meets with french cuisine. The chic interior and mediterranean ambience of opera square reflects the culinary philosophy, enjoying specialities of local ingredients & fine wines.

In Lili's Bar, french culinary traditions are lived. Enjoying at the "Le Goûter" or with champagne cocktails during the "Apéro Chic". Please note Lilis Rooftop Bar is currently closed

Give your brain some time off and let your muscles do the work. The hotel is within easy reach of the 25-metre swimming pool in the fitness centre just across the road. Please note that children under the age 16 years are not permitted entry.

Complete your workout in the state-of-the-art fitness centre, Sofitel Fitness. We can also recommend the nearby 3000 m² Fitness First Club with a 25 m pool (free of charge), courses, climbing wall, and personal trainer (fee-based).

Enjoy deep relaxation the modern way in the luxury spa. In the ambience with noble floral accents, enjoy beauty rituals from all over the world or treat yourself to rejuvenation and innovative cosmetics from Sothys.

Celebrate your most beautiful day at Sofitel Frankfurt Opera. Our elegant luxury hotel is ideal for stylish city weddings. Our wedding suite, “Le Marais on the Mezzanine floor” can accommodate up to 180 guests, and the roof terrace holds up to 50 guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,649 reviews

Customer review rating 4.5/5

Meghan P. Business - Confirmed reviews ALL

Bonjour Ms. P., Thank you very much for sharing your feedback. I am delighted that you enjoyed your stay, especially the warm service from our team and our location. I am sorry that the air conditioning did not fully meet your expectations and appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera soon. Warm regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Farooq M. Business - Confirmed reviews ALL

Bonjour Mr. M., thank you very much for your positive feedback and for your loyalty as an ALL Gold member. I am delighted that you enjoyed your stay and that our Front Office team was able to make your arrival especially pleasant. We very much hope to welcome you back to Sofitel Frankfurt Opera again soon. Kind regards, Steffen Opitz General Manager

Customer review rating 4.0/5

Fiona B. Couples - Confirmed reviews ALL

Bonjour Ms. B., Thank you very much for sharing your feedback. I am pleased that Memet took such good care of you and ensured that suitable vegan and gluten free options were available from the second day. I will be delighted to share your kind words with him personally. At the same time, I am sorry that these options were not readily available from the beginning of your stay. We will certainly work on improving this.. We hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera. Kind regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Leslie K. Couples - Confirmed reviews ALL

Bonjour Mr. K., Thank you very much for your wonderful feedback. I am delighted that you had such an enjoyable stay and especially that our team contributed so positively to your experience. I will be very pleased to share your kind words with our Front Office colleagues. We hope to welcome you back to Sofitel Frankfurt Opera again soon. Kind regards, Steffen Opitz General Manager

Customer review rating 0.5/5

Carsten H. Business - Confirmed reviews ALL

Bonjour Mr. H., thank you for sharing your feedback. I sincerely apologize that the clarification promised at check-out did not follow. I fully understand your frustration, particularly as the next communication you received was an automated survey, which is triggered centrally after departure and cannot be influenced by the hotel team. Following the cancellation of your flight, the travel agent specifically asked us to keep the room available overnight for your early morning arrival. Based on this request, the night was charged. Where we clearly fell short was in not communicating this to you directly and promptly. Given the business relationship we highly value, and as a gesture for this communication failure on our side, I would be very pleased to invite you for one complimentary overnight stay including breakfast on a future visit. Please have your office contact me directly when planning your next stay in Frankfurt, and I will personally take care of the arrangements. Kind regards, Steffen Opitz General Manager

Bonjour Ms. P., Thank you very much for sharing your feedback. I am delighted that you enjoyed your stay, especially the warm service from our team and our location. I am sorry that the air conditioning did not fully meet your expectations and appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera soon. Warm regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Farooq M. Business - Confirmed reviews ALL

The reception managed to give me an earlier checkin which was fantastic, the room was excellent overlooking the garden . The room itself was very nice

Bonjour Mr. M., thank you very much for your positive feedback and for your loyalty as an ALL Gold member. I am delighted that you enjoyed your stay and that our Front Office team was able to make your arrival especially pleasant. We very much hope to welcome you back to Sofitel Frankfurt Opera again soon. Kind regards, Steffen Opitz General Manager

Customer review rating 4.0/5

Fiona B. Couples - Confirmed reviews ALL

I expect 5 star hotels to have gluten free vegan options. First breakfast the bread was gf but not vegan and no vg butter. Memet in charge of dining area carefully took note. By day 2 there was vegan butter (margarine- should be standard as many avoid butter for healthy reasons). There was gluten free vegan bread and rolls. Such a lovely change from day 1. He really worked to deliver excellent customer service.

Bonjour Ms. B., Thank you very much for sharing your feedback. I am pleased that Memet took such good care of you and ensured that suitable vegan and gluten free options were available from the second day. I will be delighted to share your kind words with him personally. At the same time, I am sorry that these options were not readily available from the beginning of your stay. We will certainly work on improving this.. We hope to have the pleasure of welcoming you back to Sofitel Frankfurt Opera. Kind regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Leslie K. Couples - Confirmed reviews ALL

The balcony view to the Frankfurt skyline was wonderful. The room was well appointed and very comfotable. The staff was particularly friendly and very helpful when it came to train and tram schedules and logistics.

Bonjour Mr. K., Thank you very much for your wonderful feedback. I am delighted that you had such an enjoyable stay and especially that our team contributed so positively to your experience. I will be very pleased to share your kind words with our Front Office colleagues. We hope to welcome you back to Sofitel Frankfurt Opera again soon. Kind regards, Steffen Opitz General Manager

Customer review rating 0.5/5

Carsten H. Business - Confirmed reviews ALL

Instead of coming back to me as agreed with your Reception desk colleague who did my check-out and clarifying why my first night got charged despite information by my Company Travel Agent that the flight from London got cancelled I am getting sent generic NPS emails.. not really a 5 start service you would expect

Bonjour Mr. H., thank you for sharing your feedback. I sincerely apologize that the clarification promised at check-out did not follow. I fully understand your frustration, particularly as the next communication you received was an automated survey, which is triggered centrally after departure and cannot be influenced by the hotel team. Following the cancellation of your flight, the travel agent specifically asked us to keep the room available overnight for your early morning arrival. Based on this request, the night was charged. Where we clearly fell short was in not communicating this to you directly and promptly. Given the business relationship we highly value, and as a gesture for this communication failure on our side, I would be very pleased to invite you for one complimentary overnight stay including breakfast on a future visit. Please have your office contact me directly when planning your next stay in Frankfurt, and I will personally take care of the arrangements. Kind regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Michael E. Business - Confirmed reviews ALL

When I arrived at the hotel, there was an internet outage and I could not check in. However, how the staff handled this problem was outstanding!!

Bonjour Mr. E., Thank you very much for your kind feedback. Please accept my sincere apologies for the internet outage upon your arrival and the inconvenience this caused. I am, however, especially pleased to read how positively our Front Office team handled the situation. Your recognition means a great deal to us, and I will be very happy to share it with the team. We truly appreciate your trust in Sofitel Frankfurt Opera and hope to welcome you back again soon. Warm regards Steffen Opitz General Manager

Customer review rating 4.0/5

Nick C. N. Business - Confirmed reviews ALL

Good stay

Bonjour Mr. C., Thank you for sharing your feedback. I am pleased that you had a good stay and that your arrival and departure experience was particularly positive. I also appreciate your comments regarding our breakfast selection. Your feedback on the variety and hot options is valuable and will be shared with our F&B team. We hope to welcome you back to Sofitel Frankfurt Opera again soon. Warm regards Steffen Opitz General Manager

Customer review rating 5.0/5

Kathrine M. Couples - Confirmed reviews ALL

Softest bed in comparison to the 12 hotel stays we had in Scandinavia and the Baltics.

Bonjour Ms. M., Thank you very much for your wonderful feedback and recommendation. I am delighted that our Sofitel MyBed was such a highlight of your stay. And should you wish to enjoy the same comfort at home, the Sofitel MyBed is available through our Sofitel Boutique: https://sofitelboutique.com/en/p/sofitel-mybed/matelas-et-sommiers/lit-sofitel-mybed It is equally wonderful to know that our team made you feel so well looked after throughout your stay. I will be very happy to share your kind words with them. We hope to welcome you back again soon. Warm regards Steffen Opitz General Manager

Customer review rating 5.0/5

Carl P. Couples - Confirmed reviews ALL

Wonderful concierge and staff

Bonjour Mr. P., Thank you very much for your wonderful feedback and for your loyalty as a Gold member of ALL. I am delighted that you had such an excellent stay and especially appreciated our concierge and team. At the same time, I am sorry that you were not immediately greeted or acknowledged upon arrival, as this is certainly not the welcome we aim to provide. Thank you again for your kind words and recommendation. We hope to welcome you back to Sofitel Frankfurt Opera very soon. Warm regards Steffen Opitz General Manager

Customer review rating 5.0/5

Sarah S. Couples - Confirmed reviews ALL

You guys made the start of our honeymoon incredible. Thank you!

Bonjour Ms. S., Thank you very much for your wonderful feedback and for your loyalty as an ALL Silver member. It means a great deal to us to know that our team helped make the beginning of your honeymoon so special. I will gladly share your kind words with our team. We wish you both all the very best and hope to welcome you back again in the future. Warm regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Jason C. Families - Confirmed reviews ALL

Very pleasant pre flight stay in Frankfurt

Bonjour Mr. C., Thank you very much for your wonderful feedback and for your loyalty as an ALL Platinum member. I am especially pleased to read your kind words about Anna at our Concierge desk. I will gladly share your compliments with her. We hope to welcome you and your family back to Sofitel Frankfurt Opera soon. Warm regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Yuko M. Solo - Confirmed reviews ALL

Enjoyed the upgraded room with a balcony, good sized pool, helpful staff. Shame about the restaurant booking but food at the bar was fine.

Bonjour Ms. M., Thank you very much for your kind feedback and for your loyalty as an ALL Gold member. I am pleased that our team contributed positively to your stay and that you enjoyed the recognition and upgrade. I am sorry, however, about the confusion surrounding your restaurant reservation, which should not have happened. We hope to have the pleasure of welcoming you back again soon. Warm regards, Steffen Opitz General Manager

Customer review rating 4.5/5

Guy S. Business - Confirmed reviews ALL

This was my first time at Sofitel Frankfurt Opera and if I have the opportunity I will return. The team were great and the room very comfortable, and central location made walking and exploring a pleasure.

Bonjour Mr. S., Thank you very much for your kind feedback and for choosing Sofitel Frankfurt Opera for your first stay with us. I am especially pleased to read your wonderful comments about our team. Knowing that their service contributed to such a positive experience means a great deal to us. Thank you also for your loyalty as an ALL Platinum member. We would be delighted to welcome you back on your next visit to Frankfurt. Warm regards, Steffen Opitz General Manager

Customer review rating 5.0/5

William T. Families - Confirmed reviews ALL

The location is wonderful, ie near or with walking distance of all the important areas. The hotel is beautiful and fresh. The staff is highly professional and attentive. And not to forget the restaurant. It is also excellent for breakfast and dinner.

Bonjour Mr. T., Thank you very much for your wonderful feedback and for your loyalty as an ALL Silver member. I am especially pleased to read your kind words about our team and Ann at the Concierge desk. I will gladly share your compliments with her. We look forward to welcoming you and your family back to Sofitel Frankfurt Opera. Warm regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Jonas M. Solo - Confirmed reviews ALL

Gorgeous hotel in the heart of Frankfurt. Landed at 8am and was able to check in early. Room was beautiful and comfortable. Very chic hotel. Breakfast was incredible. Fitness center was great.

Bonjour Mr. M., thank you very much for your wonderful review. We are delighted that you had a perfect stay. It is a pleasure to know that the style and atmosphere of the hotel made such a positive impression. We truly appreciate your loyalty as an ALL member and hope to welcome you back to Sofitel Frankfurt Opera soon. Warm regards, Steffen Opitz General Manager

Customer review rating 5.0/5

Sameer M. Couples - Confirmed reviews ALL

We have been to this Sofitel many times and it never disappoints. The staff are amazing from check in to the restaurants. The front desk and concierge staff took very good care of us and we were grateful for their kindness and understanding when our difficult journey full of delays made us late for our reservation. It will continue to be our favorite hotel in Frankfurt n

Bonjour Ms. M., thank you very much for your wonderful feedback and, above all, for choosing to stay with us time and again. It is especially rewarding to know that our team made you feel so well cared for. I will be delighted to share your kind words with them. Knowing that we continue to be your favorite hotel in Frankfurt means a great deal to all of us, and we very much look forward to welcoming you back again soon. Warm regards Steffen Opitz General Manager

Customer review rating 5.0/5

Oswald W. Families - Confirmed reviews ALL

Always one step ahead of what I wanted.

Bonjour Mr. W., thank you very much for your wonderful feedback. Your comment that our team was always one step ahead of your wishes is a particularly meaningful compliment and exactly the kind of service we strive to provide. I will be delighted to share your kind words with the entire team. We are very pleased that you and your family enjoyed such an excellent stay and look forward to welcoming you back to Sofitel Frankfurt Opera. Warm regards Steffen Opitz General Manager

Customer review rating 4.0/5

Susan D. Couples - Confirmed reviews ALL

Stayed on a bb and evening meal, menu did not change , would suggest if you wish to offer this take it seriously

Bonjour Ms. D., thank you for sharing your feedback with us. I am very pleased that you enjoyed your room, breakfast and arrival experience, and I will be sure to pass on your kind words to Emily. At the same time, I am sorry that the dinner experience did not meet your expectations. I fully understand your point that, when offering a package including evening meals, there should be sufficient variety for guests staying several nights. Your feedback is well taken and will be discussed with our Food & Beverage team. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience. Warm regards Steffen Opitz General Manager

Customer review rating 4.5/5

Haotian T. Solo - Confirmed reviews ALL

Smooth check-in, great member benefits, enjoyable F&B, and a prime location. Only suggestion is that maybe have a small card in the bathroom letting guests know what additional toiletries like dental kit or bath salt are available upon requests. Also, the sparkling wine was running out when I attend breakfast on 21st August morning around 10am, so it was slightly regrettable that no one comes to replace the empty bottle for the remaining half an hour before breakfast closes. Other than these two suggestions, a perfect stay. Special kudos to the ladies at Schönemann and Lily's Bar for letting me have a wonderful solo evening out.

Bonjour Mr. T., thank you very much for your detailed feedback and for your loyalty as an ALL Platinum member. I am delighted that you enjoyed the smooth arrival, your room upgrade, late check-out and the experiences at Restaurant Schönemann and Lily’s Bar. Your kind words about our colleagues there will certainly be shared with the teams. Thank you as well for your thoughtful suggestions regarding the communication of additional bathroom amenities and the sparkling wine service at breakfast. Both are very valid points, and I am sorry that the empty bottle was not replaced during your visit. It is wonderful to know that, aside from these details, you had such an enjoyable stay. We hope to welcome you back to Sofitel Frankfurt Opera again soon. Warm regards Steffen Opitz General Manager

Customer review rating 4.5/5

Owen C. Couples - Confirmed reviews ALL

One night in junior suite. Very comfortable room with nice furniture, capacious bathroom, lovely meals at restaurant, nothing to fault.

Bonjour Mr. C., thank you very much for your wonderful feedback and for your loyalty as an ALL Platinum member. I am delighted that you enjoyed your Junior Suite, your dining experience and especially the warm service provided by our team. It is also wonderful to hear that the welcome amenities exceeded your expectations and contributed to making your stay special. Your kind words about our colleagues are particularly appreciated and will be gladly shared with the team. We look forward to welcoming you back to Sofitel Frankfurt Opera on a future visit to Frankfurt. Warm regards Steffen Opitz General Manager

Other web-users rate our hotel

  • 399 reviews 9.6/10 Location
  • 643 reviews 8.6/10 Room
  • 848 reviews 9/10 Service
  • 8 reviews 1.5/10 WiFi
  • 256 reviews 8.1/10 Breakfast
  • 230 reviews 8.4/10 Comfort
  • 220 reviews 9.4/10 Vibe
  • 129 reviews 7.7/10 Cleanliness

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