Mercure Hotel Kaiserhof Frankfurt City Center 4.5 stars

Customer review rating (ALL Rating) 4.2/5 489 reviews

Mercure Hotel Kaiserhof Frankfurt City Center - Image 1
Mercure Hotel Kaiserhof Frankfurt City Center - Image 2
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Description

Hotel extras

  • Only 200 m from Frankfurt main train station

  • 8 conference rooms with state-of-the-art technology between 25 and 150 m²

  • 106 modern and fully air-conditioned rooms

  • Hotel parking garage

  • Prime location in the center of Frankfurt

Our accommodation(s)

Hotel location

Mercure Hotel Kaiserhof Frankfurt City Center

Kaiserstr 62, Hessen
60329 FRANKFURT AM MAIN
Germany

GPS:50.10827, 8.667662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRUHSTUCKSRESTAURANT

Mediterranean cuisine and enjoyment. We pamper you with delicacies for breakfast. Inspired by the Mediterranean, fresh and healthy. For work meetings and events, choose from our menus or feast on the buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  489 reviews

Customer review rating 4.0/5

Michel H. Business - Confirmed reviews ALL

good hotel service with 2 points to note. In the morning the breakfast smells in the room so its a nice way to wake up. And the neighborhood is a disaster Yet the crew is really nice and friendly.

Customer review rating 1.5/5

Dorthe F. Business - Confirmed reviews ALL

Nice staff - worn out hotel. Breakfast was not very good

Customer review rating 3.0/5

Armand F. Business - Confirmed reviews ALL

I would have given higher rating but on the second day of my stay there was not hot water to shower. left both taps sink and shower open for over 5 minutes and only lukewarm water came out. Probably because a lot of the guests returning in the afternoon had showers at the same time. However, after a long day at IMEX I had an event and needed a shower which I could not have. The only response from reception was they will tell their supervisor. No response the next day of what had happened and not a apology. it unacceptable for a property of that level and price not to have hot water at any time of the day for the guests.

Customer review rating 4.5/5

Steven M. Solo - Confirmed reviews ALL

Easy ride on the train from the airport with a short walk from the station. Check in was quick. Small upgrade as a ALL member. Room was was appointed and bed was great. There was a bit of noise as my room was on the main road.

Customer review rating 1.5/5

Christian W. Business - Confirmed reviews ALL

Awful desks and chairs for a business hotel. Noisy building with bad noise protection.

Other web-users rate our hotel

  • 687 reviews 8.8/10 Location
  • 707 reviews 6.8/10 Room
  • 516 reviews 8.5/10 Service
  • 24 reviews 5/10 WiFi
  • 339 reviews 9.3/10 Breakfast
  • 297 reviews 6.2/10 Cleanliness
  • 42 reviews 3.4/10 Bar

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