VIE Hotel Bangkok - MGallery 5 stars

The room was spacious, room cleaning service perfect. Although the feontbswrvice staff could have been a little bit more friendly

This hotel was such a welcome relief from the hot, busy Bangkok vibe. The hotel was very clean, modern and comfortable. It was quiet and relaxing inside, aircon very cool, and the pool was a delight. Travelled with the kids and they enjoyed it here. The buffet breakfast was to a very high standard. Would definitely come back again.

It is well located, staffs are very friendly. However, the room main door need require maintenance as it is hard to open when first open.

First time staying at VIE bangkok, we stayed for 2 nights on our way home to Australia. When we’re checking in as a Gold Accor member I asked if we had been upgraded, the lady checking us in said I don’t know. Another person then came over and said yes we can upgrade you, we had booked an Executive suite initially, when I asked what room type we had been upgraded to I was told a residence. I said to the lady checking us in, I haven’t seen that room type on the website to which she replied it’s our special room type.. I thought ok. We were told to wait for 20 mint for house keeping to check that our room was ready, which I thought was a little weird.. during the check in process we were not offered a welcome drink which I have to admit is a first for our many trips to Thailand, we have been offered a welcome drink at lower classified accor group hotels that M gallery. So we take a seat a wait in the lobby, 30 minutes later we go and ask has housekeeping checked the room, oh yes it’s ready we are told.. leaves me wondering why was I left waiting if you knew it’s ready? We arrive at level 25 and waking to our room 2501 there is an illuminated sign on the door 2501 Duplex suite, but it’s not a duplex suite? The residence type room we get upgraded to has a 2 burner stove and range hood plus a microwave and a dishwasher. Not sure why the stove and dishwasher are in the room as there are no plates, pots/pans, glasses or cutlery. If you wanted to use the dishwasher there was no powder or tablets for it.. the room itself was very well decorated and had amazing views looking towards MBK. The air conditioning in the lounge area didn’t seem to be working properly it wouldn’t get cool in there, the bedroom was working fine. We asked for someone to come and look at it and he adjusted a few things and the said ok it’s working now and left.. we went out for dinner and came back and there was no change in the temperature in the lounge area. We ended up asking if we could have a fan bought up, 2 fans were delivered and both had electric displays which sowed the temp in the room was 28 even though the thermostat was set to 20. Once the fans were circulating air it made sitting on that area more bearable. Breakfast was really good quality and the staff very attentive. The only negative is the restaurant it’s held in is too small for all the hotel guests.. one morning I watched a family of 4 wait for 20 minutes for a table to take 4 people to free up. The location is amazing and so close to MBK, Siam Square, Siam Paragon and the sky train station at the door step. The afternoon drinks and canapés in the piano bar were well organized and had varied options daily. The staff in there were so attentive as soon as your drink was getting low they asked would you like another? The hotel gym is huge and so many machines which is great for a hotel gym.. The last thing I couldn’t understand during our stay was the lifts, they all have card readers to enter your card to press your floor number, but you can just press the floor number without swiping the card?

People working here are nice and friendly, and very attentive. I also felt that every staff is proud of working at this hotel. Excellent and clean room, good breakfast, and also very nice location.