VIE Hotel Bangkok - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,009 reviews

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ALLSAFE approved hotel

Hotel extras

  • Surrounded by shopping malls

  • Near BTS Skytrain with easy access via Airport Link to Suvarnbhumi International Airport

  • Complimentary hotel Tuk Tuk transportation

Our accommodation(s)

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Hotel location

VIE Hotel Bangkok - MGallery

117 39 40 Phaya Thai Road, Ratchathewi

GPS:13.750567, 100.532042

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,009 reviews

TripAdvisor Rating  4.5/5  4,010 reviews

Certificate of excellence 2023

Location was excellent

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The room was spacious, room cleaning service perfect. Although the feontbswrvice staff could have been a little bit more friendly

Dear Ms. R., I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you enjoyed the room as well as our convenient location. Point the staffs, I have noted and will implementing training more friendly. Should you travel to this part of the world again, I look forward to personally welcoming you back to our hotel. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager

Sophisticated and comfortable hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

This hotel was such a welcome relief from the hot, busy Bangkok vibe. The hotel was very clean, modern and comfortable. It was quiet and relaxing inside, aircon very cool, and the pool was a delight. Travelled with the kids and they enjoyed it here. The buffet breakfast was to a very high standard. Would definitely come back again.

Dear Ms. Hannah June R., This is certainly one of the nicest reviews that we have received and I would like to thank you very much on behalf of the whole VIE Hotel Bangkok team for your kind words. We are truly delighted that you enjoyed everything during your stay, especially the hospitality provided by our Heartists. We are all looking forward to welcoming you back again soon. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager

Well located

Customer review rating 4.0/5

Yuki Families - Confirmed reviews ALL

It is well located, staffs are very friendly. However, the room main door need require maintenance as it is hard to open when first open.

Dear Ms. Zi Min Yuki T., I would like to thank you for taking the time to write such a positive review about our hotel. We are delighted to know that you found our staff service quick and efficient, and that you enjoyed the room as well as our convenient location. You have a very valid point, and I have noted about the entrance door and share to management team who concerned. We hope to welcome you back again soon. Best Regards, Nunnapas Kaewbor Assistant Guest Experience Manager

Great hotel with so much potential

TripAdvisor rating 4.0/5

blairdavies Couples - TripAdvisor review

First time staying at VIE bangkok, we stayed for 2 nights on our way home to Australia. When we’re checking in as a Gold Accor member I asked if we had been upgraded, the lady checking us in said I don’t know. Another person then came over and said yes we can upgrade you, we had booked an Executive suite initially, when I asked what room type we had been upgraded to I was told a residence. I said to the lady checking us in, I haven’t seen that room type on the website to which she replied it’s our special room type.. I thought ok. We were told to wait for 20 mint for house keeping to check that our room was ready, which I thought was a little weird.. during the check in process we were not offered a welcome drink which I have to admit is a first for our many trips to Thailand, we have been offered a welcome drink at lower classified accor group hotels that M gallery. So we take a seat a wait in the lobby, 30 minutes later we go and ask has housekeeping checked the room, oh yes it’s ready we are told.. leaves me wondering why was I left waiting if you knew it’s ready? We arrive at level 25 and waking to our room 2501 there is an illuminated sign on the door 2501 Duplex suite, but it’s not a duplex suite? The residence type room we get upgraded to has a 2 burner stove and range hood plus a microwave and a dishwasher. Not sure why the stove and dishwasher are in the room as there are no plates, pots/pans, glasses or cutlery. If you wanted to use the dishwasher there was no powder or tablets for it.. the room itself was very well decorated and had amazing views looking towards MBK. The air conditioning in the lounge area didn’t seem to be working properly it wouldn’t get cool in there, the bedroom was working fine. We asked for someone to come and look at it and he adjusted a few things and the said ok it’s working now and left.. we went out for dinner and came back and there was no change in the temperature in the lounge area. We ended up asking if we could have a fan bought up, 2 fans were delivered and both had electric displays which sowed the temp in the room was 28 even though the thermostat was set to 20. Once the fans were circulating air it made sitting on that area more bearable. Breakfast was really good quality and the staff very attentive. The only negative is the restaurant it’s held in is too small for all the hotel guests.. one morning I watched a family of 4 wait for 20 minutes for a table to take 4 people to free up. The location is amazing and so close to MBK, Siam Square, Siam Paragon and the sky train station at the door step. The afternoon drinks and canapés in the piano bar were well organized and had varied options daily. The staff in there were so attentive as soon as your drink was getting low they asked would you like another? The hotel gym is huge and so many machines which is great for a hotel gym.. The last thing I couldn’t understand during our stay was the lifts, they all have card readers to enter your card to press your floor number, but you can just press the floor number without swiping the card?

Dear blairdavies, Thank you for taking the time to post your review as your recently stay at VIE Hotel Bangkok. I am delighted to know that you enjoyed with Piano bar and our hotel location met your convenience expectation. One of our best features is the fact that the Ratchathewi Station is located right opposite and our hotel surrounded by great shopping mall as well as many exciting places of interests, yes our gym is probably the largest for a hotel of this size and free for our customer of course. With 90 suites out of 154 rooms we are on the large size so you get plenty of space for your money. Point about hospitalities, room and facilities, we are always happy to listen. The air condition and card reader in elevator what a highlighted some very valid points that we were working on during your stay. I hope we will have the opportunity of welcoming you back with new facilities provided. With Best Regards, Nicolas Peth Group General Manager

Nice and friendly

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

People working here are nice and friendly, and very attentive. I also felt that every staff is proud of working at this hotel. Excellent and clean room, good breakfast, and also very nice location.

Dear Mr. Aki C., We very much for your great review. Looks like you had a great time with us at Vie hotel. We are delighted that you enjoyed the hospitality and service our diligent team members provided. I hope we will have the opportunity of welcoming you back very soon. Sincerely, Nunnapas Kaewbor Assistant Guest Experience Manager

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Other web-users rate our hotel

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  • 13 reviews 7.1/10 WiFi
  • 603 reviews 8.6/10 Breakfast
  • 302 reviews 7.8/10 Cleanliness
  • 300 reviews 8.7/10 Food

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