VIE Hotel Bangkok - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,633 reviews

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Description

Hotel extras

  • Surrounded by shopping malls

  • Near BTS Skytrain with easy access via Airport Link to Suvarnbhumi International Airport

  • Complimentary hotel Tuk Tuk transportation

Our accommodation(s)

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Hotel location

VIE Hotel Bangkok - MGallery

117 39 40 Phaya Thai Road, Ratchathewi
10400 BANGKOK
Thailand

GPS:13.750567, 100.532042

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,633 reviews

TripAdvisor Rating  4.5/5  4,336 reviews

Certificate of excellence 2024

Top property in top location

TripAdvisor rating 5.0/5

580stephanb Couples - TripAdvisor review

Favourite Bangkok stay! We love this hotel, have tried others in Bangkok but keep coming back to this one for over 10 years now. As Accor Diamond member, they really look after you here. Best upgrade to 80sqm suite, top location next to all major shopping and BTS station, awesome breakfast and the amazing service they provide. I have to highlight Khun Benz who has been working there for over 10 yrs and also Khun Boom who always go above and beyond.

Quality room and location

TripAdvisor rating 4.0/5

Travel27049104036 Families - TripAdvisor review

Check in was easy. Staff very helpful and the room was large and clean. We were extremely lucky to get a free upgrade (many thanks). Bathroom massive, great bath etc. Hotel has a great location for shopping and the train if you want to go further away. This was my second stay and i will stay again.

Great

TripAdvisor rating 5.0/5

Khalid A TripAdvisor review

Thanks to benz for the great service , the hotel is perfect and very clean . One of the luxurious hotel in Bangkok. We enjoyed our stay and the great service we had from the staff. The restaurant food is perfect I ordered alfredo chicken well done it was delicious

Dear Khalid A, This is certainly one of the nicest reviews that we have received and I would like to thank you very much on behalf of the whole VIE Hotel Bangkok team for your kind words. We delighted to know that you found Khun Benz who so often mentioned on this site. He is really an amazing member of our staff and has been for many years, we are so pleased to have him in our team. We are also pleased to hear that you enjoyed our delicious food offerings. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional experience in the future. Warm Regards, Nicolas Peth Group General Manager

Bad stay, I could not sleep well and much sleep for 3 nights.

Customer review rating 4.5/5

Germaine Business - Confirmed reviews ALL

I was upgraded to suite room after hotel mishandling my booked deluxe room and allocated to someone instead - no availability of other rooms as hotel was fully booked. However, was shocked suite door was damaged, could not lock at all. If I didn't checked, I could be sleeping whole night with unlocked room door. On top, no hair dryer, previous guest left their hair band and no one clear it, and one hand towel were used before were not replaced. Upon changing room next night, the table lamp was damaged and it fell off the table by itself which freaked me. I could not sleep well for 3 nights stay at all and it affected my well being during business work hours. Hope you will seriously re- look into your housekeeping and improve.

Dear K. T. Sok Wai Germaine , Thank you for feedback following your recent stay at Vie Bangkok MGallery. We sincerely apologize for your inconvenience and your negative experience, which we cannot meet your expectation. We do understand that customer's satisfied is our priority so we had passed your comment to our management team. We had already implement new protocols to ensure there will be no reoccurrence too any future guests especially with regards to our service, facilities and cleanliness We are nevertheless glad that you enjoyed our breakfast. Thank you again for choosing our property during your visit to Bangkok. Your feedback is invaluable in helping us improve our service. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Sincerely, Nunnapas Kaewbor Guest Experience Manager

good service, staff well trained and very helpful, breakfast oke.

Customer review rating 4.0/5

Wilyson Families - Confirmed reviews ALL

recommended hotel for family vacation, we all are very happy to stay, keep it clean and good services.

Dear Mr. Wilyson J., We appreciate that you taking the time to leave kind comment to us, it is pleasure to know that you have a wonderful stay at Vie Hotel Bangkok - MGallery. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuous improve the quality of our services. Thank you again for choosing to stay with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nunnapas Kaewbor Guest Experience Manager

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Other web-users rate our hotel

  • 1,445 reviews 9.4/10 Location
  • 1,593 reviews 8.1/10 Room
  • 1,739 reviews 9/10 Service
  • 17 reviews 6.1/10 WiFi
  • 936 reviews 8.2/10 Comfort
  • 933 reviews 8.9/10 Breakfast
  • 456 reviews 8.1/10 Cleanliness
  • 205 reviews 9/10 Wellness Area

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