Dear Valued Guest Thank you very much for your perfect score and for taking the time to share such a heartfelt review of your seven-night stay with us. We are especially grateful for your recognition of Chef Bart Cywinski and his kitchen team. Knowing that their care, understanding, and attention to Poppy’s dietary requirements gave your family confidence and allowed her to enjoy her meals, including those prepared for the World Scholar’s Cup, is truly rewarding. Your kind words for Karel Volders, Watthanaporn, Niramon, Ailada, Chawalit, as well as our Reception, Porter and Housekeeping teams, are also deeply appreciated. We are equally delighted that Gift, Yui, Pu, Dao, View, Kik, Mimi and the restaurant team made your breakfast mornings both enjoyable and memorable. It is wonderful to hear that the warmth and genuine care of our colleagues made such a difference to your time in Bangkok. We will be very pleased to share your generous compliments with everyone mentioned. Thank you again, Barry, for choosing Pullman Bangkok King Power for such an important trip. Your words mean a great deal to our entire team, and we hope to have the pleasure of welcoming you and your family again in the future. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you for sharing your experience with us. We are delighted to know that you enjoyed your two-night stay and especially appreciated the friendly and helpful service from our team. Thank you for your special recognition of Nicky, Big, and Tom. We will be very pleased to share your kind words with them. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you very much for your excellent rating and for sharing your experience with us. We are delighted to know that you had a very comfortable stay and especially enjoyed the exceptional quality of our food and the beautiful hotel surroundings. We also appreciate your feedback regarding the location and understand that it may not have been the most convenient for your travel plans. Thank you again for your kind comments, and we hope to welcome you back for another enjoyable stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, Thank you very much for sharing such a wonderful review of your first stay at Pullman Bangkok King Power. We are delighted to know that your business trip was both comfortable and enjoyable, allowing you to rest while also discovering new experiences during your stay. It is especially lovely to hear that you enjoyed the jasmine welcome drink, the spacious and practical room, as well as the attentive service from our team, laundry, and food service. We also truly appreciate your recognition of our sustainability efforts. Your comments regarding towel reuse and the use of materials that reflect a more environmentally conscious approach are very encouraging, as we continue working to balance guest comfort with responsible practices. Thank you once again for your kind words and support. We are very pleased that your first Pullman experience was such a positive one, and we look forward to welcoming you back for another enjoyable stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your stay at Pullman Bangkok King Power. We are pleased to know that you were generally happy with our service and cleanliness during your stay. At the same time, we sincerely appreciate your comments regarding the breakfast selection. We understand that during a longer stay of around six nights, having similar breakfast items each day can make the experience feel repetitive. Your suggestion for greater variety and more rotation in the breakfast offerings is very valuable, and we will share it with our Executive Chef and Food & Beverage team for review. Thank you once again for your constructive feedback. Your comments help us identify where we can further improve the experience, especially for guests staying with us for several consecutive nights. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share your positive experience at Pullman Bangkok King Power. We are delighted to know that you found your stay convenient and that the check-in process was smooth and efficient. It is especially rewarding to hear that our team was attentive and able to assist you with all your inquiries, helping you feel well taken care of from the moment of arrival. Your kind recognition is a wonderful encouragement to our Front Office team and will certainly be shared with them. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another comfortable and enjoyable experience. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share such detailed feedback about your stay at Pullman Bangkok King Power. We are delighted to know that you enjoyed the comfort of your room and spacious bathroom, our excellent breakfast selection, and the convenient location. It is also wonderful to hear that our well-maintained garden and beautiful lotus pond added a relaxing touch to your experience. Your generous recognition of our entire team is greatly appreciated and will certainly be shared with our colleagues. We are also pleased that you were able to collect your forgotten security deposit without unnecessary complication. However, we sincerely apologize that we did not remind you about the deposit upon departure. We fully agree that this is an important detail that should have been handled more attentively during the check-out process, and your feedback will be shared with our Front Office team as a reminder to strengthen this procedure. Thank you once again for your wonderful comments and constructive suggestion. We look forward to welcoming you back for another comfortable and enjoyable stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your stay at Pullman Bangkok King Power. We are pleased to know that your overall experience was satisfactory. At the same time, we are sorry that the recognition of your ALL Gold membership did not meet your expectations. Regarding the room upgrade, complimentary upgrades for Gold members are subject to availability upon arrival. As you had already reserved one of our higher room categories, we understand your disappointment that no further upgrade was available. We also regret if this was not clearly explained to you during check-in, as proactive communication is important in ensuring our valued members feel properly recognized. Regarding your daughter’s breakfast, breakfast inclusion is determined by the benefits and conditions applicable to the reservation and membership, and additional charges may therefore apply. Nevertheless, we understand that the overall experience left you feeling that your Gold membership was not sufficiently acknowledged, and we will share your feedback with our Front Office team to reinforce clearer communication regarding member benefits and available options. Thank you once again for your candid feedback. Your comments are valuable in helping us improve the recognition and experience we provide to our ALL members. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share your thoughtful feedback following your stay at Pullman Bangkok King Power. We are delighted to know that you had a pleasant experience overall, found the stay to be good value for money, and especially appreciated the service and cleanliness of the hotel. At the same time, we are sorry to hear that the room felt somewhat cramped for a family of three and that the available seating was not sufficient for everyone to sit comfortably. We fully understand how room layout and practical seating can make a meaningful difference, particularly for families spending more time together in the room. Your comments regarding the room configuration and seating arrangement are very valuable and will be shared with the relevant team as a useful reference for future improvements and family stay considerations. Thank you once again for your positive recognition as well as your constructive suggestions. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest, Thank you very much for taking the time to share your experience at Pullman Bangkok King Power. We are delighted to know that Natalie from our Front Office team took such thoughtful care of you and your wife during your stay. We are especially pleased that she was able to arrange a room upgrade and regularly checked on your comfort. Your kind recognition will certainly be shared with Natalie, as it is a wonderful reflection of the caring hospitality we strive to provide. At the same time, we sincerely apologize that our breakfast selection did not adequately cater to your vegetarian dietary requirements. We understand how disappointing it must have been to find very limited suitable choices, particularly among the main course options. A diverse breakfast should allow guests with different dietary preferences to enjoy a satisfying meal. Your specific feedback regarding the need for more pure vegetarian main course options will be shared with our Executive Chef and Food & Beverage team for review and improvement. Thank you once again for recognizing Natalie’s exceptional service and for providing us with constructive feedback on our breakfast offering. Your comments are valuable in helping us improve the overall guest experience. Best regards, Chennida (Jen) Welcomer Team Leader

Dear Valued Guest Thank you very much for your perfect score and for continuing to choose Pullman Bangkok King Power for your business stays. We are delighted to know that our team made you feel warmly welcomed and that the Executive Lounge, bell team, Housekeeping, laundry, and room service all supported your stay efficiently. It is especially rewarding to hear that the Executive Lounge team was helpful while you prepared for your meetings. We also greatly appreciate your recognition of the cleanliness of the hotel and our environmentally conscious amenities. Thank you as well for your continued loyalty as an ALL Gold member. Your kind feedback means a great deal to our entire team, and we look forward to making your next stay just as comfortable and seamless. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you very much for your perfect score and for sharing such wonderful feedback about your stay at Pullman Bangkok King Power. We are delighted to know that you enjoyed the peaceful atmosphere and found our hotel clean, safe, and beautifully maintained. Most importantly, your kind recognition of our friendly, accommodating, and courteous team means a great deal to us. We will be pleased to share your compliments with everyone. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another comfortable and memorable experience. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest Thank you very much for your perfect score and for sharing your wonderful experience at Pullman Bangkok King Power. We are delighted to know that you thoroughly enjoyed our breakfast buffet and that our team could take good care of your requests, including keeping you well supplied with Coke Light throughout your stay. Your kind words are a wonderful encouragement to our team, and we are very pleased that these little details contributed to such an enjoyable experience. We look forward to welcoming you back for another wonderful stay with us. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest, Thank you very much for sharing your kind feedback. We are delighted to know that you thoroughly enjoyed your stay at Pullman Bangkok King Power. It is especially rewarding to hear that the warm and friendly service provided by our team contributed positively to your experience. Your kind recognition means a great deal to us and will certainly be shared with our colleagues as wonderful encouragement. We look forward to welcoming you back for another enjoyable and memorable stay. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your experience with us. We are especially delighted to know that the friendly and welcoming nature of our team was the highlight of your stay. Your kind recognition is a wonderful encouragement to all of us. At the same time, we sincerely appreciate your feedback regarding the Executive Lounge offerings during the afternoon. We understand that having a selection of light refreshments, such as fruits and snacks, available earlier in the day can enhance the lounge experience. Your comments are valuable to us and will be shared with our Executive Lounge and Food & Beverage teams for further consideration. Thank you again for your generous rating and constructive feedback. We look forward to welcoming you back for an even more enjoyable experience. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful experience at Pullman Bangkok King Power. We are delighted to know that our efficient check-in process, reliable Wi-Fi, comfortable in-room workspace, cleanliness, and peaceful environment contributed to a productive and comfortable business stay. It is also pleasing to hear that our convenient location made traveling to your meetings easy and accessible. Your recognition of our professional environment and service is a great encouragement to our team. We look forward to welcoming you back for another seamless and enjoyable stay, whether for business or leisure. Best Regards, ZHAN LISEN(TONG) WELCOMER TEAM LEADER FRONT OFFICE

Dear Valued Guest Thank you very much for your perfect score and for sharing your wonderful experience at Pullman Bangkok King Power. We are delighted to know that you appreciated our convenient location near the BTS and Airport Rail Link, as well as the comfort, cleanliness, and well-maintained condition of your room. It is also wonderful to hear that you enjoyed our breakfast and the variety of welcome drink options available. As an ALL Platinum member, your loyalty to Accor is truly valued, and we are pleased that your stay reflected the level of comfort and recognition we strive to provide for our loyal members. We look forward to welcoming you back for another memorable stay. Best regards, Emma Yang Assistant Welcomer Manager Front Office

Dear Valued Guest， Thank you very much for sharing your positive feedback about your stay at Pullman Bangkok King Power. We are delighted to know that you appreciated our peaceful atmosphere, convenient location, and the polite and welcoming service provided by our team. As an ALL Gold member, your loyalty to Accor is truly valued, and we are pleased to know that you had an enjoyable experience with us. Thank you again for your continued support. Best regards, Emma Yang Assistant Welcomer Manager Front Office