Pullman Bangkok King Power Hotel 5 stars

Customer review rating 4.6/5 10,969 reviews

ALLSAFE approved hotel

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Pullman Bangkok King Power
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+ 23 Services

Hotel extras

  • Easy access to Bangkok Skytrain, Airport Rail Link, Expressway and a short drive to airport

  • Free shuttle Tuk-Tuk to Bangkok Skytrain at Victory Monument Station

  • 27-metre infinity pool with sun deck

  • Free Wi-Fi and interactive Smart TV in all 354 guestrooms

  • Connected to King Power Duty Free Complex, next to the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SUVARNABHUMI INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 20 Meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Bangkok King Power

8-2 Rangnam Road
Thanon Phayathai Ratchathewi
10400 bangkok
thailand

Tel: +6626809999

Fax: (+66)2/6809998

Check-in from 14h00

Check out up to 12h00

  • BANGKOK METROPOLITAN TRANSPORT :  Victory Monument

  • METRO :  BTS Sukhumvit Victory Monument/Phayathai

  • BTS :  Sukhumvit line Victory Monument Exit 2

  • By plane

    SUVARNABHUMI INTL At 25km / 15.54 miles - Shuttle paying

  • By train

    Sky Train At 0.5km / 0.31 miles

GPS :13.758866, 100.537526

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

DELUXE ROOM,1 King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIUM DELUXE ROOM, 1 King Size Bed, Balcony

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIUM DELUXE ROOM, 2 Single Size Beds, Balcony

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, High Floor

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

CUISINE UNPLUGGED

Type of cuisine: International

All day dining in a chilled out ambience, including rotisserie, pizza and pasta sections, open kitchen with soup and noodles, sushi counter, salad bar and a bakery corner. Buffet available for breakfast, lunch and dinner.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TENKO OMAKASE

Type of cuisine: Japanese

Experience the tradition of Japanese Omakase where all courses are designed by Chef Goji Kobayashi from 1-Michelin Starred Restaurant in San Francisco. All fresh fish and seafood air-flown from 'Toyosu' market several times a week.

TENSHINO

Type of cuisine: Japanese

Tenshino is a chic innovative Japanese restaurant with a touch of bohemian touch. Featuring both communal and individual tables, the restaurant is a relaxed social space where guests can enjoy unique Japanese dishes for dinner,

THE JUNCTION

Non contractual photo

New Pullman lobby bar: when barista meets pop-up bar and when morning pastries meet tapestries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GLEN BAR

Non contractual photo

Glen Bar is the hotel lounge and offers a large selection of single malt whiskies. In the afternoon, succumb to the sweet temptation of our Chocolate Fantasia chocolate fountain. In the evening, Glen Bar turns into a piano bar with live entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

The Pool Bar is open every day and serves Thai and international cuisine with a wide range of salads, BBQ items and fresh fruit juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Non contractual photo

Access to the Executive Lounge includes daily breakfast, evening canapes and drinks between 5.00 p.m. and 7.00 p.m., free tea, coffee and soft drinks all day, free internet and meeting room use.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 2,508

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Bangkok King Power

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

10,969 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,614 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 5.0/5

Thanakorn Solo - 12/04/2021 Confirmed reviews ALL

Very good on everything esp Staff bf room

Dear Khun Thanakorn, Thank you very much for taking your time to give us a nice feedback. I am delighted to know that your overall stay was comfortable and wonderful regarding staff service. It would made our team very proud. Moreover, we are committed to create a rewarding experience for our guests. Once again, Thank you very much for taking time to give us a nice feedback. We all look forward to welcoming you again soon. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Good Stay

Customer review rating 4.0/5

Supatra Business - 11/04/2021 Confirmed reviews ALL

Good stay with good facilities. Nice and comfort bed. The gym has proper equipment. Very satisfied. It would be better to open 24 hours. So relax smelly salt for bathtub. Very relax after hard working. Would recommend to stay for business trip.

Dear Khun Supatra , We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding hotel's facilities, comfy bed, cleanliness and staff service, especially Reservation team. Moreover, thank you very much for you suggestion. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service and efficient improvement. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

Best hotel

Customer review rating 4.5/5

Sasithorn Friends - 07/04/2021 Confirmed reviews ALL

Excellent service All the staff are lovely, the food is delicious.

Dear Khun Sasithorn , We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding taste of food and staff service. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

One of the best staycation experience

Customer review rating 5.0/5

Lalisa Families - 06/04/2021 Confirmed reviews ALL

Very happy with our staycation experience, the staffs service were very good from the start to the end. We love the variety of breakfast and generosity of the time from 6-11am which we enjoyed with our little girl. The pool is large and clean. The location is good, we like the koi pond and the green area in the middle the most. Near BTS and shopping areas. The deal is good, have already recommended to friends and look forward to future stays at Pullman King Power. Thanks again!

Dear Khun Larisa , We are delightful to get your wonderful feedback of this recent stay with us at Pullman Bangkok King Power. It was our pleasure to be a part of your journey. Moreover, thank you very much for your wonderful compliment which was learnt that you have a pleasant and fabulous stay in regards to hotel's location, facilities, breakfast experience, and throughout staff service. We are more than happy to know that you and your daughter love our garden with koi pond. I ensure that I will share your praises among the team for being their highest encouragement and continue enhancing high standard service to serve our fabulous guest like you. Again, thank you very much for taking your valuable time to express your feedback. We hope to have another chance to welcome you again at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

Awesome, great breakfast

Customer review rating 5.0/5

Pond Families - 05/04/2021 Confirmed reviews ALL

It located near victory monument bts station. Easy to travel around. Clean and comfortable beds.

Dear Khun Pornpimon , We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding hotel's location, comfy bed and our cleanliness. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Good stay and service.

Customer review rating 5.0/5

Ekbundit Couples - 05/04/2021 Confirmed reviews ALL

All staff are friendly and mind service.

Dear Khun Ekbundit , Warmest greeting from Pullman Bangkok King Power. Thank you for choosing to stay with us. It was our most pleasure to receive your feedback and learn that we have made your stay wonderful regarding staff service. Once again, thank you very much for taking your time to give us a feedback. We all hope to welcome you back at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager
Customer review rating 4.0/5

Monthira Solo - 04/04/2021 Confirmed reviews ALL

warm welcome and comfort for stay

Dear Khun Monthira , Warmest greeting from Pullman Bangkok King Power. Thank you for choosing to stay with us. It was our most pleasure to receive your feedback and learn that we have made your stay wonderful. Once again, thank you very much for taking your time to give us a feedback. We all hope to welcome you back at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Upgraded

Customer review rating 4.0/5

Teerapol Solo - 03/04/2021 Confirmed reviews ALL

Upgraded to balcony room which is comfortable enough. During the stay there was wedding ceremony and birthday party; therefore it was quite noisy and crowded. Breakfast is standard. Club lounge food variety was pretty limited.

Dear Khun Teerapol , We thank you very much for choosing us during your recently occasion in Bangkok, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding room condition, breakfast experience. Thank you for your kind words and your suggestion, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, please accept apology for your inconvenient that may caused you during your stay. We all hope to have another chance to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Good service for business, but would be improving for family.

Customer review rating 4.0/5

Anp Families - 03/04/2021 Confirmed reviews ALL

Room has all of requirement. Food has taste for all nation. Facility (pool or fitness) are good service for this hotel level.

Dear Khun Anupong , We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding room with good condition, hotel's facilities and service. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. For further suggestion, please do not hesitate to contact us via e-mail H6… Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Perfect room nice hotel then nice service i hope to see you again soon R.

Customer review rating 5.0/5

Miss P. N. Business - 02/04/2021 Confirmed reviews ALL

I looking forward to stay with Pullman hotel around the world because I have very good sleep and good service R.

Dear Khun Phikunnikai , We thank you very much for choosing us during your recently occasion, it was our pleasure to serve you. I am very happy to know that your overall experience was to your satisfaction regarding spacious room and throughout our staff service. Thank you for your kind words, and for saving some of your time sharing your experience with us. I will definitely forward your observation to all staff as an esteemed encouragement to strive our excellence of service. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager
Customer review rating 4.0/5

Gho Friends - 30/03/2021 Confirmed reviews ALL

Glad to be back One of the best hotel in center of Bangkok

Dear Mr. G., First of all, we thank you very much for your loyalty being our All Silver Membership card, it was our pleasure to have you during your journey in Bangkok again. I am thrilled while reading your comment and found that we have made your stay convenience and comfortable regarding our location. Again, thank you very much for your expression. We all looking forward to welcome you again and again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Recharge day

Customer review rating 4.0/5

Weerapat S. Couples - 30/03/2021 Confirmed reviews ALL

I bought a hotel voucher for a deluxe balcony room with breakfast and afternoon coffee.

Dear Khun Weerapat , Thank you very much for taking your time to give us a nice feedback. I am delighted to know that your overall stay was comfortable and wonderful. However, I am truly sorry for your inconvenient in regards to WIFI experience. Please be rest assured that I will share to team for efficient improvement to serve our fabulous guest like you. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Interesting

Customer review rating 3.0/5

Jon Solo - 30/03/2021 Confirmed reviews ALL

Checked out at 5am due to poorly placed AC machine which blows across the bed .

Dear Mr. L., First of all, we would like to thank you for being our loyalty ALL Accor Live Limitless Gold membership, we really appreciated to serve you here with us. I am disappointed to learn that your overall experience regarding for room condition did not met your satisfaction. Please be rest assured that I have passed your comment to our team member for efficient improvement to serve the best service to our guest. Again, please accept our sincerest apology for any cases that caused you during your stay. Hopefully, we have another opportunities to serve you again with better service at Pullman Bangkok King Power very soon. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Nice location, comfort room, happy lounge club

Customer review rating 5.0/5

Yc Couples - 30/03/2021 Confirmed reviews ALL

Location well locate central of bangkok, 7-11 nearby, a lot of restaurant and massage shop around the area. Friendly staff, nice variety of breakfast, and i love the lounge club very much.

Dear Mr. L., We much appreciated your fabulous feedback and thank you very much for choosing your stay with us. It was our most pleasure to be a part of your journey in Bangkok and grateful to learn that you have a great time with us. Your stay was comfort and enjoyable with our location and breakfast experience. Also, I am more than happy to learn that you had a wonderful memory with our Executive Lounge. Your kind words were visibly heartening us a lot. Again, thank you very much for your expression. We all looking forward to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

Good stay but..

Customer review rating 3.5/5

Pattamaporn T. Friends - 27/03/2021 Confirmed reviews ALL

I had good stay here but was a bit confused of payment policy. I was charged 3000 bath (room rate was 2449) when checking in, which was Ok I understood. But when checking out, the staff gave me the credit card slip amount 2449 but the SMS from the bank reported I still was charged at 3000. So I asked the hotel staff and he said I would get the rest of money from the bank in the next due date. I got confused cause I usually had experience that the hotel would cancel the overcharged one and recharge the right amount instead. But anyway he had called to cancel the first bill as I asked and redone the right amount. That was Khun Kevin who I talked to and I could feel his bad mood during conversation.

Dear Khun Pattamaporn T., First of all, we would like to for choosing your stay with us, and we are really pleased to have you here. I am sad while know that your stay unfortunate end-up uncomfortably due to the payment process, especially our staff behavior was not proper as he should be. Please rest assure that the staff concerned will be surely retrained to improve and prevent the same occurrence again in the future. Again Khun Pattamaporn, I do apologize for the unexpected circumstance, and thank you for sharing us your feedback. It will be the valued practice for all of us to strive and improve the hospitality continuously. It is our hopefulness that you will give us the opportunity to serve you again in the future. If there is any further enquiries or assistants, please feel free to let me know directly. I am truly appreciate to be at your service. Sincerely, Wasamon Tungpongsatien (Bo) Assistant Front Office Manager

Pullman Kingpower. Never disappointed

TripAdvisor rating 5.0/5

Santi N Business - 25/03/2021 TripAdvisor review

Been staying here very often because of the way the staff has treated me. Feels like home now where they always make sure they get whatever I need. The restaurant buffet is the morning is great and greet you with a smile. Even serving you at the table if you needed anything else. Hats off to them and the entire staff. always enjoyed my stay and will contitnue to come here. extremely consistant.

Dear Khun Santi N, We are delightful to get your wonderful feedback of this recent stay with us at Pullman Bangkok King Power. It was our pleasure to be a part of your journey. Moreover, thank you very much for your wonderful compliment which was learnt that you have a pleasant and fabulous stay in regards to breakfast experience, and throughout staff service. I ensure that I will share your praises among the team for being their highest encouragement and continue enhancing high standard service to serve our fabulous guest like you. Again, thank you very much for taking your valuable time to express your feedback. We hope ti have another chance to welcome you again at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

Satisfied

TripAdvisor rating 5.0/5

Camper34486613693 Family - 03/03/2021 TripAdvisor review

Wanna relax then have 1 day stay at weekend. Very comfortable. I did have deep sleep and joyful breakfast. They have special offer during this period that really save. Ps. Thank you K.Fern, Welcome team to assist and service me. I appreciated your help much :)

Dear Camper34486613693, It was our highest pleasure to be a part of your journey. Furthermore, thank you very much for writing us a wonderful feedback. We much appreciated your kind fabulous feedback of your recent stay, which was shown that we have made your experiences, meet up your satisfaction in regards to breakfast experience and throughout staff service, especially Khun Fern and Welcomer team. I will forward your kind word to all members to be one of a valued encouragement to continue our excellence of service. Again, we are proudly to have a chance to serve you for this recently stay. Hopefully, we have another opportunity to welcoming you again at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

meet Pullman standard

TripAdvisor rating 4.0/5

w0rap0rnd 17/02/2021 TripAdvisor review

avoiding weekend is highly recommended since many guests while limited staff. good location and you can enjoy shopping at King Power, however the complimentary King power discount is no longer available.

Dear Khun w0rap0rnd, It was our highest appreciation to serve you for this recent stay with us. In addition, we thank you very much for saving your valuable time to write a nice feedback of your experience. We are pleased to know that you enjoyed our hotel's location. However, I am truly sorry for your inconvenient that may caused you during your stay. Please be rest assured that I have shared your feedback among the team for efficient improvement and avoid this further occurrence as our guest's satisfaction is our priority. Once again, please accept our sincerest apology that caused you during your stay. Hopefully, we have another opportunity to serve you and your family again with better service at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

King of Power

TripAdvisor rating 5.0/5

DonMoisen203 27/01/2021 TripAdvisor review

Excellent everything. Very impressive executive suite... Even a leather covered ice bucket delivered in the evening! Check- and check-out through the club lounge was nice! Happy hour snacks were wonderful in spite of government restrictions on alcohol being served due to coronavirus! Love you would have been much better had we not had such polluted air in Bangkok this weekend from this high level floor number 21. I would easily recommend this hotel to anyone coming to Bangkok. My last day here was because of a concert at the nearby building which houses the king power duty-free shops and a beautiful Concert Hall.

Dear DonMoisen203, First of all, warmest greeting from Pullman Bangkok King Power. Thank you very much for choosing to stay with us and giving us a beautiful feedback of this recently stay. We were particularly happy to welcome you in our hotel during these unprecedented times. I highly appreciated your expression which was shown that you had a pleasant and comfortable stay in regards to spacious room with nice view on 21st floor, Happy hour at Executive Lounge and throughout staff service. Please be rest assured that I definitely share your words among the team for being their highest encouragement and continue enhancing high standard service to serve our fabulous guest like you. Once again, thank you very much for taking your time to give us a great feedback. We all hope to have another chance to welcome you again at Pullman Bangkok King Power. Best Regards, Thanthita Sakulyingtaweesiri Welcomer Manager

Offered package was a lie

TripAdvisor rating 1.0/5

Sunshine14676680223 18/11/2020 TripAdvisor review

I booked the package which the details as followings: Stay Saver Promotion (THB 1,499 net per room per night base on room only) Exclusive! Purchase our breakfast buffet for 2 persons at THB 250 net per person and get a complimentary cash voucher valued at THB 500 to shop at King Power Duty-Free Complex (Soi Rangnam) right next door to the hotel. Moreover, receive up to 40% discount at our restaurants and bars including Cuisine Unplugged, Tenshino, The Junction and Pool Bar. But when we checked in, the complimentary voucher that they gave to us comes with the condition 5,000THB minimum spend! they never mentioned about it neither in the confirmation nor facebook page. This is a big lie! Breakfast quality is apparently worse than usual since the customers who stayed during that time all bought in discounted price. It was not Pullman's quality. So far, it was not impressive.

Dear Khun Sunshine14676680223, Warmest greeting from Pullman Bangkok King Power. Moreover, we thank you very much for taking your time to share your valued feedback. However, I am truly sorry to learn that your overall experience was not up to meet your expectation regarding breakfast experience and room package, indeed our priority is the guest satisfaction. Please rest assured that I well noted all your remarks and we took immediate actions seriously for efficient service. Once again, we do really appreciated for your feedback as it is served us to making an improvement to avoid this further occurrence. Hopefully, we have another opportunity to welcome you again at Pullman Bangkok King Power. Sincerely, Thanthita Sakulyingtaweesiri Welcomer Manager

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