Pullman Bangkok King Power 5 stars

I was so happy in my stay the staff were so good and humble!

Excellent room and service. However, a hotel at this level should have better quality coffee in the room, preferably a capsule machine, rather than sachets of Nescafe which you would find in a cheap guest house.

Well acknowledged by Jen assisting the check in, seamless check in by Mild who also makes a great cuppa of barista style hot soy chocolate and efficient check out by North giving personalised service especially proactive in checking out the tenshino availability for dinner on hearing my intention to dine. Very pleasant service by Earn during breakfast. Fantastic efficient breakfast service by Nong. Superb canapé service by Eak and Daeng. Ae for her awesome service during canapé checking on my needs. Wonderful housekeeping and well welcomed by Yui. Great service by Mini. Impeccable warm guest centric service by Music especially laundry requirements and meeting requests beyond expectations with proactive in initiating placing luggage in the room after check in during canapé. Much appreciated her thoughtfulness! Wonderful meet up with Nan despite her busy schedule who cares for your well being and stay ensuring a comfortable experience. Delightfully delicious cuisine well crafted by Chef Pan at Tenshino along with great service by Baitoey, Kea and restaurant manager. Fabulous service by Chef Fah for her egg Benedicts and sides which she well remembered from my previous requests! Equally attentive service by Chef Pooh for understanding my requests for certain breakfast items to be made. Would be nice if chocolates are provided instead of fruits when requested for. All in all a very enjoyable comfortable stay! Thank you!

Room was really nice and clean, staff was helpful, check-out was smooth and the receptionist was amazing. However, I can't say the same for the check-in. My boyfriend and I are backpacking, so we were dressed casually and had our big rock sacs on us. I didn't appreciate being looked up and down from the receptionist that ended up doing our check-in. I didn't say anything at the time, because I woke up at 3 o'clock and was really tired, so I thought I was just overreacting, but after a couple of days I decided I would just give an honest feedback, hoping that this doesn't happen to anyone else. To give some context, I did work as a receptionist in a 4* hotel, so I understand how the situation looked, I just didn't appreciate it being so explicit.

My husband and myself had a beautiful 3 day stay at the Pullman Bangkok, the staff at check in were so efficient and so accommodating. The breakfast was amazing! The members lounge was great to unwind at the end of the day with a delicious arrangement of food and cocktails and drinks, the staff was so attentive to our needs, thankyou North, Music Ag for Outstanding Service. The customer service throughout the Pullman Bangkok was fantastic.