ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.5/5 1,231 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • The Hotel Close to Palaces and Myeongdong

  • Discover Recently Renovated Rooms at ibis!

  • Enjoy entertainment with a Smart TV with OTT support available in every room.

  • Relax in the Hot Bath on B1 after a long day (For guests only).

  • Join the IBIS HUNTERS Stamp Tour and get your special gift! More details on our Instagram.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,231 reviews

TripAdvisor Rating  4.7/5  53 reviews

Our Wonderful Experience Staying at Ibis Insadong

TripAdvisor rating 4.0/5

FarAway10246309331 TripAdvisor review

I really enjoyed staying at this hotel! The staff were always really friendly and understanding with us not speaking much Korean which set a nice atmosphere. Our room was pretty good, the only thing I’d complain about is the heating/air con system which is why I wouldn’t give this hotel 5 stars. Everything else about the room was good though, like the free amenities and cleanliness. The location of this hotel was definitely something we (my family and I) loved. It was in a very nice area that was very pretty and wasn’t super loud at night. Something I found funny about the hotel was the original songs, they were a bit goofy. Overall our stay at this hotel was very good and I would recommend it to others!

Customer review rating 5.0/5

Borton N. Friends - Confirmed reviews ALL

Lovely welcome reception. Quick check in. Room were clean spacious and provided everything you need. Breakfast lounge area was spacious and provided a nice breakfast meal everyday, offering variety of choices and beverages. Excellent staff and welcoming hotel. Will stay again. 감사합니다

Dear, Mr. Borton N. Warm greetings from ibis Ambassador Seoul Insadong, located in the heart of Seoul near the palaces and vibrant Myeong-dong district. Thank you very much for sharing your experience. We’re so pleased to hear that you had a wonderful and comfortable stay with us. A special thank you for recognizing Anna from our Front office team—we’re delighted to hear that he assisted you with such friendliness and efficiency. We’re also pleased to let you know that our hotel has recently completed a full renovation, We hope to have the opportunity to welcome you again soon so that you may enjoy our refreshed guestrooms and upgraded amenities, including in-room smart TVs with OTT streaming services. Once again, thank you for your warm feedback and thoughtful words. We look forward to welcoming you back for another seamless and memorable stay. Ashley Park Room Division Manager

Customer review rating 3.0/5

Hyok T. Families - Confirmed reviews ALL

I have been to this same location for past 5 plus years. It is located in a great spot and people were very friendly. This year, I have to say the rooms we had smelled musty and spotted big centipedes and spiders. I also feel bathroom needed little touch up as well. I usually felt everybody was friendly until this year. The vibe was not at all personable and friendly. I love the location and since I have been there every time we go there, I want this place to be my home away from home whenever I visit Korea. Hope things will be better next time I visit ibis hotel.

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us, and for choosing our hotel for the past 5 years. We truly appreciate your loyalty, and it is very disappointing to learn that your recent stay did not reflect the warm and comfortable experience you have always known. Please accept our sincere apologies for the musty smell in the room and for the insects you encountered. This is certainly not the standard we aim to maintain. We have already shared your comments with our housekeeping and engineering teams so they can conduct a thorough inspection of the rooms and bathroom areas, strengthen pest-control measures, and ensure proper ventilation and maintenance. We are also very sorry to hear that the service you received did not feel as friendly or personable as in previous years. Your comments are extremely important to us, and we will reinforce service training with our staff to ensure that every guest feels warmly welcomed and cared for, especially our long-time returning guests like you. It means a lot to us that you consider our location your “home away from home,” and we are committed to restoring that feeling for your next visit. We truly hope you will give us another opportunity to provide you with a much more pleasant and comfortable stay. Thank you once again for your valuable feedback, and we look forward to welcoming you back with improved service and a better experience. Ashley Park Room Division Manager

Customer review rating 5.0/5

Jessica H. Couples - Confirmed reviews ALL

Well located, room was very clean, staff were very friendly and accomodating. Thank you Ibis Ambassador Insadong team! We will re-visit!

Dear, Ms. Jessica H. Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. We sincerely appreciate your stay with us and hope you had a memorable time during your stay. Your valuable experience shared with us will be a great encouragement to all of us Heartists, and we promise to deliver even better service. We look forward to having the opportunity to welcome you again on your next trip. Thank you and hope you have a pleasant day! Ashley Park Room Division Manager

Customer review rating 5.0/5

Jasmine S. Solo - Confirmed reviews ALL

The facility was wonderful and the location was perfect for a first time international solo traveler. The helpful video to get to the subway station was literally a life saver. I would recommend this hotel to anyone!

Dear, Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. We sincerely appreciate your stay with us and hope you had a memorable time during your stay. Your valuable experience shared with us will be a great encouragement to all of us Heartists, and we promise to deliver even better service. We look forward to having the opportunity to welcome you again on your next trip. Thank you and hope you have a pleasant day! Ashley Park Room Division Manager

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Other web-users rate our hotel

  • 1,576 reviews 9.6/10 Location
  • 1,296 reviews 6.7/10 Room
  • 1,224 reviews 9/10 Service
  • 33 reviews 5.6/10 WiFi
  • 565 reviews 8.2/10 Cleanliness
  • 287 reviews 7.4/10 Amenities
  • 284 reviews 6.6/10 Breakfast
  • 141 reviews 7.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.