Mercure Lyon Est Villefontaine 4 stars

Customer review rating (ALL Rating) 4.2/5 733 reviews

Best price
guarantee
Mercure Lyon Est Villefontaine - Image 1
Mercure Lyon Est Villefontaine - Image 2
Mercure Lyon Est Villefontaine - Image 3
Mercure Lyon Est Villefontaine - Image 4
Parc Technologique, 20 rue Condorcet, 38090 VILLEFONTAINE, France

Description

Hotel extras

  • Free parking

  • Free access to "Ikebana" fitness center

  • Family apartments located in the heart of a wooded parkland

  • Heated indoor pool

  • A 5-minute walk from The Village Outlet of Lyon

Our accommodation(s)

Book this hotel

Hotel location

Mercure Lyon Est Villefontaine

Parc Technologique, 20 rue Condorcet
38090 VILLEFONTAINE
France

GPS:45.627242, 5.166419

Telephone
Fax +33 4 74 94 43 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  733 reviews

TripAdvisor Rating  3.5/5  755 reviews

Good and welcoming stay

Customer review rating 4.5/5

Bob Families - Confirmed reviews ALL

Dear Bob, Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our staff friendly and informative. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Céline FOMBONNE Housekeeping Manager

Well located

Customer review rating 3.5/5

Maisy M. Families - Confirmed reviews ALL

Dear Maisy M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the pleasant weather during your visit. However, we regret that certain breakfast items were not replenished as expected. Your comments are valuable, and we will take them into consideration as we strive to enhance our services for future guests. We hope we will have the opportunity to welcome you back soon in order to offer you a fully satisfactory service. Kind regards, Marlène Caporusso Directrice Générale

Nice stay - convenient hotel location for business trip

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Cher Client, Nous vous remercions pour vos commentaires positifs concernant votre récent séjour. Nous sommes ravis d\'apprendre que notre emplacement pratique a répondu à vos besoins lors de votre voyage d\'affaires. Nous sommes impatients de vous accueillir de nouveau à l\'avenir. Cordialement, Mercure Lyon Est Villefontaine

Disappointing restaurant

Customer review rating 2.0/5

Norman C. Families - Confirmed reviews ALL

Dear Mr C., Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your insights as they help us improve our services and offerings. I am sincerely sorry to hear that your experience with our dining options did not meet your expectations. We strive to provide a diverse and high-quality menu, and I regret that the Bistro restaurant fell short during your visit. Your comments regarding the lamb dish and the quality of the steaks have been noted, and I assure you that we will review our menu and the quality of our ingredients to enhance the dining experience for our guests. I appreciate your concerns about the indoor pool\'s water clarity. Guest safety and satisfaction are paramount, and we continually monitor our facilities to ensure they meet the highest standards. I will ensure our maintenance team is made aware of your observations. Regarding the exterior accommodation, I understand that the absence of certain amenities can be inconvenient. Your feedback is invaluable, and I will discuss your points about the room setup with our team to consider improvements for the future. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back in the future, where we aim to provide a more satisfying experience. Best regards, Marlène Caporusso Directrice Générale

Very good location just off the main road and close to the Village Outlet

Customer review rating 5.0/5

Phil Families - Confirmed reviews ALL

Dear Phil, Thank you for your kind comments regarding our location and the comfort of your stay. We are delighted to hear that you found our hotel welcoming and ideally situated. We look forward to welcoming you again in the future. Sincerely, Céline FOMBONNE Housekeeping Head

In partnership with TripAdvisor

Other web-users rate our hotel

  • 185 reviews 9.3/10 Location
  • 430 reviews 5.8/10 Room
  • 391 reviews 8.5/10 Service
  • 164 reviews 5.3/10 Cleanliness
  • 149 reviews 8.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Villefontaine

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.