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Mercure Lyon l'Isle d'Abeau Hotel 4 stars

Customer review rating 4.2/5 3,562 reviews

Mercure Lyon l'Isle d'Abeau Hotel
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+ 25 Services
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Hotel extras

  • Located 15 min from Lyons Saint-Exupéry airport

  • Access to the Ikebana fitness center and to the outdoor swimming pool

  • Family apartments located in the heart of a wooded parkland

  • 7 modular meeting facilities that can accommodate up to 250 people

  • Traditional La Belle Epoque restaurant and theLe New Sunset brasserie

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Lyon l'Isle d'Abeau Hotel

Parc Technologique
20 rue Condorcet
38090
villefontaine
france

Tel: +33474968000

Fax: (+33)4/74944370

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHAMBERY At 80km / 50 miles

  • By plane

    LYON SAINT-EXUPERY At 18.7km / 11.62 miles

  • By car

    ISLE D'ABEAU VILLEFONTAINE At 0.5km / 0.31 miles

  • By train

    LA VERPILLÉRE At 3km / 1.86 miles

  • By train

    ST EXUPÉRY At 20km / 12.43 miles

GPS :45.627242, 5.166419

Our accommodations

The Hotel Mercure Lyon l'Isle d'Abeau combines charm and comfort. Choose from the various categories of comfortable, elegant rooms, all with welcoming atmospheres. Enjoy the comfort of our Standard Rooms or take advantage of the extended range of services offered by our Superior Rooms. We also offer studios for when you need a little more space.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: Park view, Courtyard side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed and 1 double sofa bed

Accessible room
  • Max. number of persons: 4
  • Views: Park view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Views: Pool side, Park view, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room in the park with 1 double bed

  • Max. number of persons: 2
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LE NEW SUNSET

Type of cuisine: Bistro

Sample seasonal cuisine in a friendly atmosphere in this brasserie that is brimming with character. Enjoy our lovely terrace and outdoor swimming pool on sunny days

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BELLE EPOQUE

Type of cuisine: Regional

Traditional and regional cuisine served in a cozy atmosphere, for a moment of elegant relaxation.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE NEW SUNSET

Non contractual photo

Enjoy a drink in a friendly atmosphere in this brasserie that is brimming with character. Enjoy our lovely terrace and outdoor swimming pool on sunny days.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 260 m²

  • Maximum capacity: 240 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Lyon l'Isle d'Abeau Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,562 reviews

tripadvisor

TripAdvisor Rating 3.5/5

642 reviews

Bad smell, terrible shower

Customer review rating 4.2/5

Ravi Business - 17/03/2020 Confirmed reviews ALL

3rd floor Technology avenue - whole corridor smelled of sewage Shower in room 357, when water is hot then shower flow reduces to a dribble

Customer review rating 4.2/5

Sapper Business - 10/03/2020 Confirmed reviews ALL

The rooms are looking tired now and are not up to the standard we would normally expect.

Dear GEOFF H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Renovation this year ! Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Well positioned, comfortable room, friendly staff. Food let’s it down

Customer review rating 4.2/5

Robert B. Solo - 10/03/2020 Confirmed reviews ALL

Stayed numerous times. Location, room great. facilities clean, staff friendly and great stopover for 2 Labrador’s. Every time the quality of the food lets it down.

Below Average

Customer review rating 4.2/5

Johan G. Business - 01/03/2020 Confirmed reviews ALL

The quality and overall standard of this hotel seems to get progressively lower and worse with each stay. If it was not for the central location of this hotel with respect to our Lyon office location, I would not stay at this hotel.

Dear JOHAN G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon L'Isle-d'Abeau. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept a compensation in the form of a credit refund of 2000 points on your loyalty card., I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. I have the pleasure to inform you that the hotel will be renoveted this year from April. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Good location for getting to the Alps

Customer review rating 4.2/5

M. Couples - 01/03/2020 Confirmed reviews ALL

No problems

Dear SMITH M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Renovation this year ! Sincerely, Anita SAID ABASSE Responsable Hébergement Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Fantastic hotel

Customer review rating 4.2/5

Tim Families - 28/02/2020 Confirmed reviews ALL

I've used this hotel a number of time for a stopover when driving to the Alps. Great accommodation, restaurant and staff.

Dear TIM E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Good location for my work

Customer review rating 4.2/5

David C. Business - 28/02/2020 Confirmed reviews ALL

Staff was very friendly, polite and helpful

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

well located, good stay

Customer review rating 4.2/5

A Families - 23/02/2020 Confirmed reviews ALL

everything worked on what was a busy transit day for British skiers. Everything OK

Dear ANDREW C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Conveniently located near motorway and outlet centre

Customer review rating 4.2/5

Mimi J. Families - 23/02/2020 Confirmed reviews ALL

Great stopover for the 3 Valleys skiing area. Very friendly staff. Great option to have pool and spa.

Dear MIMI j., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Good location

Customer review rating 4.2/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

Food on Friday 14th Feb (evening) arrived burnt. Terrible waiter service in the brassiere.

Very average

Customer review rating 4.2/5

Nicola W. Families - 22/02/2020 Confirmed reviews ALL

Tired looking and very basic. Kitchen was poor. Only one cup for three people!! Expensive breakfast option at €16 each. Good location though. Could have been one to return to.

Good location

Customer review rating 4.2/5

N V. Business - 18/02/2020 Confirmed reviews ALL

Very handy for the conference i was attending, pleasant staff, easy to book

Dear V. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

All good

Customer review rating 4.2/5

Kc Families - 10/02/2020 Confirmed reviews ALL

Very nice room Nice equipments Good breakfast

Dear KEVIN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

well located, not in a good shape

Customer review rating 4.2/5

Pierre Business - 24/01/2020 Confirmed reviews ALL

To me the balance between price and what actually was offered did not match my expectations. The rooms are very simple and here and there the staff is very distent or even a little reluctant. When I was entering my room the kettle was alreday turned on without water and noise came out of the sockets. The food in the enclosed sports bar really needs improvement. Our food was served cold afer a long waiting time.

Tres satisfaits

Customer review rating 4.2/5

Val Couples - 13/01/2020 Confirmed reviews ALL

Proche autoroute confortable grand parking clos

Satisfied

Customer review rating 4.2/5

Gionata Families - 06/01/2020 Confirmed reviews ALL

Hotel is very nice and the food for dinner and at breakfast was of good quality Everything went smoothly. the check was done online and keys were ready. However I also reserved the fast check out, but the staff at reception did not have receive my fast check out reservation by the system. Nonetheless the check out was rapid.

Dear GIONATA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Comfortable and great staff

Customer review rating 4.2/5

Greg Couples - 03/01/2020 Confirmed reviews ALL

Very comfortable, all staff were very friendly. Rooms were nice but could do with a refurbishment soon as they are looking tired

Dear GREGORY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…

Excellent stay when travelling to the alpes

TripAdvisor rating 3.5/5

Paradise608901 Family - 31/12/2019 TripAdvisor review

We stayed here with our family when travelling to the alpes. Very good choice. Very well located. Nice big rooms. Good beds. We received an upgrade to a duplex room. Free parking. Very close to outlet villagr

Good Morning, Thank you for sharing your expérience in our hotel. I am pleased to read you enjoyed your stay with us ! We hope to welcome you again ! Best Regards,

Good reception and friendly staff

Customer review rating 4.2/5

Anonymous Families - 29/12/2019 Confirmed reviews ALL

Excellent reception

Easy access, friendly staff

Customer review rating 4.2/5

Rob G. Families - 24/12/2019 Confirmed reviews ALL

Close to motorway exit, secure site, very friendly staff who were eager to please

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle-d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita SAID ABASSE Responsable Hébergement/Room Division Manager Tel Direct/ Direct Phone : +33(0)4 74 96 81 75 Mail Direct/Direct Email : an… ou h1…
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