Mercure Lyon Est Villefontaine 4 stars

Customer review rating (ALL Rating) 4.4/5 1,355 reviews

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Mercure Lyon Est Villefontaine - Image 3
Mercure Lyon Est Villefontaine - Image 4

Description

Hotel extras

  • Free parking

  • Close to the A43 highway

  • Family apartments located in the heart of a wooded parkland

  • "La Manufacture" brasserie on site

  • A 5-minute walk from The Village Outlet of Lyon

Our accommodation(s)

Book this hotel
Room 1

Discover the cozy and chic ambience of our Superior Rooms. Feel pampered with the soft tones and ultimate comfort: quality bedding, shower, shower gel, Nuxe soap, safe, flat-screen TV and free WIFI.

  • Views:

    Courtyard View or Park view or Pool side

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Courtyard View or Park view or Pool side

Standard Room with double bed and duvet, flat screen TV, safe, free WIFI, individual air-cooling system, minibar and room service, espresso machine. Bathroom with tub and shower. Free access to our fitness center.

  • Views:

    Courtyard View or Park view

Max. number of persons
4
Area
From 27 / 290 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Private external room located in the heart of the park, equipped with a double bed, flat-screen TV, safe, bathroom with shower. Free WIFI access.

  • Views:

    Park view

Max. number of persons
2
Area
From 16 / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Private duplex room in the heart of the park. The mezzanine has a double bed, flat-screen TV, separate WC. The main room has a sofa bed, flat-screen TV, bathroom with shower. Free WIFI access.

  • Views:

    Park view

  • Most of the accommodation:

    Duplex

Max. number of persons
4
Area
From 26 / 279 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Private external apartment located in the heart of the park, equipped with a double bed and sofa, and a living room, flat-screen TV, safe, free WIFI and air conditioning. Bathroom with shower.

  • Views:

    Park view

Max. number of persons
5
Area
From 39 / 419 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Lyon Est Villefontaine

Parc Technologique, 20 rue Condorcet
38090 VILLEFONTAINE
France

GPS:45.627242, 5.166419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 189 rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
  • 189 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Express

Business

13 Meeting rooms

Business Center

  • Self service business center
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Intercom
  • Electric car recharging units 22 kVA

Vehicles

  • Bus parking

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

La Manufacture restaurant has just had a modern techno facelift, but we have still got our famous sociable vibe! Great for a working lunch, aperitif, or football match with friends.

Atmosphere guaranteed at La Manufacture bar! Whether you want to join in the excitement on match nights or relax after a good sports workout, La Manufacture is the ideal place to happily unwind.

For your breakfast, La Belle Epoque offers three options served from 6:30am: buffet, express & Co and room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,355 reviews

Customer review rating 4.5/5

Genine A. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Christian B. Business - Confirmed reviews ALL

Dear Mr B., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our restaurant and found the air conditioning satisfactory. However, we regret to learn about the issues you encountered with the bathroom facilities. Your comments are valuable as they help us to improve our services and accommodations. We appreciate your insights and hope to welcome you back in the future. Marlène Caporusso General Manager

Customer review rating 4.5/5

Nicola I. Families - Confirmed reviews ALL

Dear Mr I., Thank you for sharing your positive feedback regarding your stay at Mercure Lyon Est Villefontaine. We are delighted to hear that you found our hotel comfortable and enjoyed your room. Our team strives to provide a pleasant experience for all our guests, and it is gratifying to know we met your expectations. We look forward to welcoming you back in the future. Marlène Caporusso General Manager

Customer review rating 5.0/5

Ermes S. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Paul A. Families - Confirmed reviews ALL

Dear Mr. A., Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to learn that the quality of the food and the pace of service did not meet your expectations. We strive to provide a pleasant breakfast and dining experience, and your comments will be evaluated to enhance our offerings and service efficiency in the future. We appreciate your insights and hope to have the opportunity to serve you better. Marlène Caporusso General Manager

Customer review rating 3.5/5

Christian B. Business - Confirmed reviews ALL

Nice restaurant, good airco. Small toilet. Water from the shower is floating into the bathroom.

Dear Mr B., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our restaurant and found the air conditioning satisfactory. However, we regret to learn about the issues you encountered with the bathroom facilities. Your comments are valuable as they help us to improve our services and accommodations. We appreciate your insights and hope to welcome you back in the future. Marlène Caporusso General Manager

Customer review rating 4.5/5

Nicola I. Families - Confirmed reviews ALL

Lovely stay, great room and comfortable hotel

Dear Mr I., Thank you for sharing your positive feedback regarding your stay at Mercure Lyon Est Villefontaine. We are delighted to hear that you found our hotel comfortable and enjoyed your room. Our team strives to provide a pleasant experience for all our guests, and it is gratifying to know we met your expectations. We look forward to welcoming you back in the future. Marlène Caporusso General Manager

Customer review rating 5.0/5

Ermes S. Business - Confirmed reviews ALL

fantastic

Customer review rating 2.5/5

Paul A. Families - Confirmed reviews ALL

Food was really bad and everything very rushed…

Dear Mr. A., Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to learn that the quality of the food and the pace of service did not meet your expectations. We strive to provide a pleasant breakfast and dining experience, and your comments will be evaluated to enhance our offerings and service efficiency in the future. We appreciate your insights and hope to have the opportunity to serve you better. Marlène Caporusso General Manager

Customer review rating 5.0/5

Fiona P. Couples - Confirmed reviews ALL

Well located for the airport. Very welcoming and helpful staff at reception. The Privilege room was spacious, clean, comfortable and well appointed. A couple of hooks on the back of the bathroom door would have made it even better!

Chère Fiona P., Je vous remercie pour vos commentaires positifs sur votre séjour. Je suis ravie d'apprendre que vous avez apprécié le confort de votre chambre et l'accueil de notre équipe. Votre suggestion concernant des crochets dans la salle de bain sera prise en considération pour améliorer l'expérience de nos clients. Cordialement, Géraldine CARETTE Directrice d'exploitation

Customer review rating 5.0/5

Stuart B. Couples - Confirmed reviews ALL

Great location just seconds off autoroute. CAir-con works well. Nice room.

Cher Stuart B., Je vous remercie pour votre retour positif concernant votre séjour. Nous sommes ravis que vous ayez apprécié notre emplacement, le confort de votre chambre et le bon fonctionnement de la climatisation. Cordialement, Géraldine CARETTE Directrice d'exploitation

Customer review rating 5.0/5

Sophie D. Business - Confirmed reviews ALL

Very nice and confortable room, the break first is very good and lot of variéty of food for everybody including vegetable milk and free gluten

Customer review rating 4.5/5

Girish/exp V. J. Business - Confirmed reviews ALL

It was good place to stay.

Dear Mr J., Thank you for your positive feedback regarding your recent stay at Mercure Lyon Est Villefontaine. We are delighted to hear that you found our hotel to be a good place for your accommodation. Your satisfaction is important to us, and we look forward to welcoming you back in the future for another enjoyable experience. Marlène Caporusso General Manager

Customer review rating 4.5/5

Marc P. Couples - Confirmed reviews ALL

Ras

Cher Monsieur P., Nous vous remercions pour votre retour positif concernant votre séjour dans notre établissement. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel pratique et bien situé. Votre satisfaction est notre priorité et vos commentaires sont précieux pour nous. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Cordialement, Marlène Caporusso Directrice Générale

Customer review rating 5.0/5

Stefan E. Business - Confirmed reviews ALL

Top reception

Cher Monsieur E., Nous vous remercions sincèrement pour vos commentaires élogieux concernant notre service et notre accueil. Votre satisfaction est notre priorité, et nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Cordialement, Géraldine CARETTE Directrice d'exploitation

Customer review rating 4.5/5

Levik /. B. V. B. Families - Confirmed reviews ALL

Top

Dear Mr Levik Thank you for your kind feedback. We are delighted to hear that you had a top experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Géraldine CARETTE

Customer review rating 4.0/5

Yvonne M. Couples - Confirmed reviews ALL

Great location for an overnight stay for our trip to the Alps

Dear Mrs M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location to be ideal for your trip to the Alps. It is our aim to provide a convenient and comfortable experience for all of our guests, and we appreciate your positive feedback. Best regards, Marlène Caporusso General Manager

Customer review rating 4.0/5

Sophie T. Couples - Confirmed reviews ALL

Nice room, convenient location but room was very warm in the night. air conditioning was not yet working for the season making sleeping not very nice.

Dear Mrs T., Thank you for sharing your positive experience at our hotel. I am pleased to hear that you found your room comfortable and appreciated our convenient location. I acknowledge your feedback regarding the warmth of the room during your stay. As the air conditioning system is typically activated for the season, we appreciate your understanding. Your comments are valuable to us, and we hope to welcome you back in the future. Marlène Caporusso General Manager

Customer review rating 2.0/5

Andrew* C. Families - Confirmed reviews ALL

Check in OK. Exterior duplex rooms (x3) ? glad it wasn't pouring with rain. WC so small, anyone taller than 1.7m impossible to close door. 14 year old grandson at 1.91mtrs - hilarious. Phots available on request. Booked table for 9 at 1900 in advance- given high table with high stools outside main area which made life dangerous for elderly grandmother and 3 year old . Breakfast ok - lovely lady in charge. Reception not interested, blaming me for booking those types of rooms - which I didn't

Dear Mr C., Thank you for taking the time to share your feedback following your stay with us. We are sincerely sorry for the inconveniences you experienced. Please be assured that we take your comments very seriously. The quality of our service is at the heart of our priorities, and your feedback helps us to continuously improve. Regarding your experience at the restaurant, we regret that the table assigned was not suitable for your family. For any future visit, please do not hesitate to inform the manager on duty. We would have done our very best to find a more comfortable solution for you, including offering a different table if possible. We are also sorry for your experience at the reception, which does not reflect the level of care and attention we aim to provide to all our guests. We hope to have the opportunity to welcome you again and provide you with an experience that meets your expectations. Yours faithfully, Géraldine CARETTE Directrice d'exploitation

Customer review rating 4.5/5

Robert C. Families - Confirmed reviews ALL

Efficient and frostaff

Dear Mr. C., Thank you for your positive comments regarding our welcoming staff and efficient service. It is gratifying to know that your experience met your expectations, and we appreciate your kind words about our team. See you soon at Mercure Lyon Est Villefontaine. Sincerely, Céline FARRUGIA Housekeeping Manager

Customer review rating 5.0/5

Kelly R. Families - Confirmed reviews ALL

Easy - external room was very clean, comfortable bed with crisp linen & great coffee machine

Dear Mrs R., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, cleanliness, and comfort. It is our aim to provide a great experience for our guests. See you at Mercure Lyon Est Villefontaine. Sincerly, Céline FARRUGIA Head of Housekeeping

Customer review rating 4.5/5

Samuel G. Business - Confirmed reviews ALL

top

Cher Monsieur G., Merci pour vos commentaires positifs. Au plaisir de vous accueillir de nouveau au Mercure Lyon Est Villefontaine. Cordialement, Céline FARRUGIA Gouvernante Générale

Customer review rating 3.5/5

Jean P. C. Business - Confirmed reviews ALL

NORMAL

Customer review rating 4.0/5

Jose M. P. Business - Confirmed reviews ALL

Good, Too long closing the gym for 18 months, why such a long time?

Dear Mr P., Thank you for your comment and for your question. Our previous fitness and wellness area was more than 30 years old. Rather than carrying out a simple renovation, we made the decision to completely demolish it and rebuild a brand-new space with many additional facilities. The future area will include two indoor swimming pools, one of which will be entirely dedicated to wellness, with a sauna, hammam, jacuzzi, and five treatment and massage rooms to offer a much more complete experience. Because the entire space is being rebuilt from scratch, the work will unfortunately take some time. However, we are confident that the final result will be worth the wait and will provide a much more beautiful and modern wellness area for our guests. Thank you for your understanding. Best regards, Marlène Caporusso General Manager

Other web-users rate our hotel

  • 241 reviews 9.3/10 Location
  • 641 reviews 6.7/10 Room
  • 543 reviews 8.8/10 Service
  • 247 reviews 8.8/10 Breakfast
  • 214 reviews 5.2/10 Cleanliness

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