Mercure Lyon Est Villefontaine 4 stars

Customer review rating (ALL Rating) 4.3/5 1,288 reviews

Mercure Lyon Est Villefontaine - Image 1
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Description

Hotel extras

  • Free parking

  • Close to the A43 highway

  • Family apartments located in the heart of a wooded parkland

  • "La Manufacture" brasserie on site

  • A 5-minute walk from The Village Outlet of Lyon

Our accommodation(s)

Hotel location

Mercure Lyon Est Villefontaine

Parc Technologique, 20 rue Condorcet
38090 VILLEFONTAINE
France

GPS:45.627242, 5.166419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,288 reviews

Customer review rating 3.5/5

Jean P. C. Business - Confirmed reviews ALL

NORMAL

Customer review rating 4.0/5

Jose M. P. Business - Confirmed reviews ALL

Good, Too long closing the gym for 18 months, why such a long time?

Dear Mr P., Thank you for your comment and for your question. Our previous fitness and wellness area was more than 30 years old. Rather than carrying out a simple renovation, we made the decision to completely demolish it and rebuild a brand-new space with many additional facilities. The future area will include two indoor swimming pools, one of which will be entirely dedicated to wellness, with a sauna, hammam, jacuzzi, and five treatment and massage rooms to offer a much more complete experience. Because the entire space is being rebuilt from scratch, the work will unfortunately take some time. However, we are confident that the final result will be worth the wait and will provide a much more beautiful and modern wellness area for our guests. Thank you for your understanding. Best regards, Marlène Caporusso General Manager

Customer review rating 4.5/5

Jo A. Business - Confirmed reviews ALL

Very friendly reception and checkout. Excellent breakfast buffet!

Dear Jo Ameeye, Thank you for your positive feedback regarding your stay at our hotel. We are delighted to learn that you enjoyed our location, the kindness of our staff, and that you took pleasure in our breakfast buffet. Your kind words motivate us to maintain our high standards. See you soon at Mercure Lyon Est Villefontaine. Sincerely, Céline FARRUGIA Housekeeping Manager

Customer review rating 2.0/5

Steven V. Couples - Confirmed reviews ALL

As above

Customer review rating 4.5/5

Ian /. #. 3. W. Families - Confirmed reviews ALL

Good location, friendly staff, restaurant on site

Dear Ian, Thank you for your kind words regarding our location, our staff, and our restaurant. We are delighted to know that you had a positive experience in our hotel. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. See you soon at Mercure Lyon Est Villefontaine. Sincerely, Céline FARRUGIA Housekeeping Manager

Other web-users rate our hotel

  • 232 reviews 9.3/10 Location
  • 624 reviews 5.9/10 Room
  • 559 reviews 8.4/10 Service
  • 6 reviews 6.7/10 WiFi
  • 227 reviews 8.7/10 Breakfast
  • 218 reviews 5/10 Cleanliness

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