Mercure Lyon Est Villefontaine 4 stars

Customer review rating (ALL Rating) 4.0/5 471 reviews

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Description

Hotel extras

  • Free parking

  • Free access to "Ikebana" fitness center

  • Family apartments located in the heart of a wooded parkland

  • Heated indoor pool

  • A 5-minute walk from The Village Outlet of Lyon

Our accommodation(s)

Hotel location

Mercure Lyon Est Villefontaine

Parc Technologique, 20 rue Condorcet
38090 VILLEFONTAINE
France

GPS:45.627242, 5.166419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  471 reviews

TripAdvisor Rating  3.5/5  748 reviews

The reception screwed my booking.

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I was faced with wrongful booking details from the reception on two of the days. Had to demonstrate twice my correct booking which was later agreed to. Even ended up with paying more than my initial booking due to the reception had no clue or screwed me and wasted a lot of time. The rest of the hotel was fine.

perfect

Customer review rating 5.0/5

O. S. Business - Confirmed reviews ALL

very nice staff, friendly and polite, worth to mention as it is not the case every where ;-) Nice room as well!

Could be better

Customer review rating 2.0/5

Maria P. Business - Confirmed reviews ALL

I was on the room 252. When entering the room, there was a strong smell of the shower bathroom from the cloak. The smell was in all the room. They could fix it on the second day of my stay. The hair dryer was not working and despite asking on reception if it could be fixed, it was not. I have long hair and this was an issue for me. The room lamp on the table was not working. As the room does not have any light on the roof, the room is really dark which does not allow to read properly. The little lights near the bed are not enough light for my preference. The walls are in a dark color and not having light makes the room look too dark. The breakfast and food from the restaurant was really good.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Rooms are confortable, very nice restaurant

Lyon Valenciennes

Customer review rating 4.0/5

Blabla Business - Confirmed reviews ALL

i take many different hotels

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Other web-users rate our hotel

  • 139 reviews 8.9/10 Location
  • 342 reviews 5.3/10 Room
  • 303 reviews 8.2/10 Service
  • 5 reviews 3.8/10 WiFi
  • 144 reviews 5.4/10 Comfort
  • 138 reviews 4.7/10 Cleanliness
  • 112 reviews 7.7/10 Breakfast

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