Kia Ora Thank you for your perfect rating and for sharing your experience with us. We are delighted to hear that our convenient location near both the Domestic and International Terminals suited your travel needs and that you found the airport bus service to be a useful and affordable option. It’s also great to know that your room provided everything you needed, including the tea and coffee facilities and mini fridge. We are especially pleased that you enjoyed the runway view and had the opportunity to watch the aircraft arrivals and departures during your stay. We truly appreciate your feedback and look forward to welcoming you back on your next trip through Auckland. Kind regards Krishneel

Kia Ora Thank you for your review. We are delighted to hear that you found your room clean, the bed comfortable, and the check-in process easy. It's also wonderful to know that our team made a positive impression during your stay. Thank you again for your kind feedback. We hope to welcome you back soon for an even more comfortable and relaxing stay. Kind regards Krishneel

Kia Ora Thank you for your review and for rating your stay with us. We are delighted to hear that you found the room clean, quiet, and comfortable, and that you enjoyed a good night's sleep on our comfy beds. It's also great to know that the room met your needs for an overnight stay. We appreciate your feedback regarding the floor space. We hope to welcome you back again soon for another comfortable stay. Kind regards Krishneel

Kia Ora, Thank you for taking the time to share your feedback. We're delighted to hear that our convenient location near both airport terminals helped make your travel experience easier and saved you from peak-hour traffic. It's also great to know you found your room clean and comfortable, and that the booking process was successful. We appreciate your positive comments regarding our sustainability efforts, including the use of refillable products. Your feedback encourages us to continue working towards providing a more environmentally conscious stay for our guests. Thank you for recommending us to your family and friends. We look forward to welcoming you back to ibis budget Auckland Airport on your next trip. Kind regards, Akshay

Kia Ora, Thank you for taking the time to share your feedback. We're delighted to hear that you had a nice, clean stay with us and that everything met your expectations. It's wonderful to know you enjoyed your overall experience, found the hotel clean and comfortable, and were satisfied with our team's service throughout your stay. We truly appreciate your recommendation and your positive ratings across all aspects of your visit. Your feedback motivates us to continue providing a pleasant and welcoming experience for all our guests. We look forward to welcoming you back to ibis budget Auckland Airport on your next trip. Kind regards, Akshay

Dear Rachel C., Thank you for taking the time to share your feedback. We are very sorry to hear about your experience. The cleanliness issues you described, including hair in the shower, an unclean bathroom, and marks on the bed, are completely unacceptable and do not reflect the standards we strive to maintain. Please accept our sincere apologies for the condition of your room upon arrival. We are also sorry that your stay was disrupted by noise from both the nearby elevator and neighboring guests. We understand how frustrating this must have been, especially when trying to get a good night's rest. Your comments have been shared with our housekeeping and operations teams for immediate review and follow-up. We appreciate you bringing these matters to our attention, as guest feedback helps us identify areas where we need to improve. We sincerely regret that we did not provide the experience you expected and hope you will consider giving us another opportunity to deliver a much better stay in the future. Sincerely, Jiandunel

Dear Romy N. F., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Dear Beaula K., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Dear Jenny M., Thank you for your review! We're pleased to hear that you found the room comfortable for your overnight stay, enjoyed the bed and shower pressure, and appreciated our convenient location close to the airport and nearby amenities such as shops, dining options, the chemist, The Warehouse, and Woolworths. We also appreciate your note regarding the airport shuttle service. While the shuttle is operated as a paid service, we're glad it provided a convenient transport option to and from the airport. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit. Safe travels! Sincerely, Jiandunel

Dear Sharon M., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Dear Laura, Thank you for sharing your feedback following your recent stay at ibis budget Auckland Airport. We're delighted to hear that you found our location handy and enjoyed the friendly service from our team. It's also great to know that you found your room comfortable and that both your arrival and departure experiences met your expectations. We appreciate your ratings and comments regarding the accommodation, cleanliness, and our sustainability efforts. Guest feedback like yours helps us identify opportunities to improve and enhance the experience we provide. Thank you for choosing to stay with us and for recommending us to others. We look forward to welcoming you back on your next business trip to Auckland. Kind regards, Akshay

Kia Ora Thank you for your wonderful review and for rating us 10/10! We are delighted to hear that you found the room clean, comfortable, and well-appointed, and that our convenient location close to the airport, shuttle services, shops, and eateries added to your stay experience. We truly appreciate your feedback and look forward to welcoming you back on your next trip. Warm regards Krishneel

Kia ora, Thank you for your lovely review. We are delighted to hear you found our location convenient, the room quiet and comfortable, and enjoyed the easy access to the airport terminals, restaurants, cafes, and shops. We truly appreciate your feedback and hope to welcome you again soon. Kind regards, Sumaiya

Kia ora, Thank you for your feedback. We're pleased to hear you had a comfortable stay with us. We also appreciate your comments regarding the noise and will take them into consideration. We hope to welcome you back again soon. Kind regards, Hanzala

Dear Chelsea M., We very much appreciate your comments regarding your stay at the ibis budget Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jiandunel

Dear Tutangiora N., Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet expectations. We understand how important a comfortable bed is, and we apologize for the issue you experienced with the hump in the middle of the bed. Your comments have been shared with our maintenance and housekeeping teams so the mattress and bed base can be thoroughly inspected. We also appreciate your feedback regarding the television. We understand the disappointment of not being able to cast content, especially when wanting to watch an important event like the All Blacks game. We are continually reviewing our facilities and guest feedback helps us identify areas for improvement. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more comfortable experience in the future. Sincerely, Jiandunel

Dear Mr. Z., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you found our location convenient for your travel needs. However, we are sorry to learn that your room was not serviced despite displaying the make-up room sign. We understand how disappointing this would have been and sincerely apologize for the inconvenience caused. Your comments regarding housekeeping and room servicing have been shared with our team so that we can review our procedures and improve our attention to guest requests. Providing a comfortable and well-maintained stay is important to us, and we regret that we did not meet your expectations on this occasion. Thank you again for your valuable feedback. We appreciate your comments as they help us improve our service, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future. Kind regards, Akshay

Kia ora, Thank you for your feedback. We are sorry to hear that noise from the lift affected your sleep and impacted your stay. We understand how important a good night's rest is and appreciate you bringing this to our attention. We are pleased to hear that, overall, your stay was satisfactory. Kind regards, Sumaiya

Kia Ora Thank you for your review. We are pleased to hear that our staff were helpful and that you found the room comfortable for your needs. It's also great to know that the convenience of the Yellow Bus service, especially during the early hours, helped make your travel experience easier. We appreciate your feedback and look forward to welcoming you back on your next visit. Kind regards Krishneel