ibis budget Brussels South Ruisbroek 2 stars

Customer review rating (ALL Rating) 4.0/5 1,013 reviews

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Description

Hotel extras

  • 7 km from the city heart of Brussels

  • Large take away offer

  • Free Wifi in the entire hotel

  • Private parking

  • 5 minutes walk to train station

Our accommodation(s)

Book this hotel
Room 1

Room for up to 3 people, with a double bed (1.50m) and a bunk bed. Modern, fresh design, flat screen television with international channels, bathroom with shower and separate toilet. Perfect for families, couples or friends.

  • Views:

    Garden View or Park view

Max. number of persons
3
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Mirror

Media And Technology

Internet Facilities

  • Optical fiber

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities

Electric Facilities

  • 220/240 V AC
  • 3 pers. max
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
  • Views: Garden View or Park view
  • Accessible room

Hotel location

ibis budget Brussels South Ruisbroek

Vorstsesteenweg 100
1601 RUISBROEK
Belgium

GPS:50.793539, 4.299195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
  • 123 rooms
  • 2 rooms for people with reduced mobility
  • 123 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine
  • Headphones
  • Umbrellas
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Buffet Additional charge
  • Express Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Outdoor playground for children
  • Play area
  • On site
  • Outdoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.02 m / 6.56 ft
  • Parking pricing: 12.00 € 12 EUR Per day

  • Parking for a month
  • Parking for a week

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

2 breakfasts

Because great days always start with a good breakfast. stock up on treats and vitamins!

Buffet

Because great days always start with a good breakfast. stock up on treats and vitamins!

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Cold breakfast

Express

Because great days always start with a good breakfast. stock up on treats and vitamins!

Because great days always start with a good breakfast. stock up on treats and vitamins!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,013 reviews

Customer review rating 0.5/5

Mathias C. Couples - Confirmed reviews ALL

Dear Mathias, It is disheartening to learn that we fell short of your expectations. We are delighted that your booking process, online check-in, and interactions with our team left a positive impression, along with the WiFi and our sustainability efforts. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the delay you encountered upon arrival and the state of your room at that moment. Our team is always available to address such situations immediately, and we would have been happy to assist had we been made aware. The design of our bathrooms follows the ibis Budget standard, which prioritises efficient use of space, and we understand this layout may not suit every preference. We also acknowledge the inconvenience caused by the shower fixture, and we will look into it. Nonetheless, we are pleased that you found our accommodation comfortable and appreciated the value for money, as well as the breakfast selection and your departure experience. We hope to welcome you back for an improved stay in the future. Kind regards, Reception

Customer review rating 4.5/5

Mairish E. B. Families - Confirmed reviews ALL

Dear Mairish E., We really appreciate this positive review of your recent visit. We are delighted that our team made you and your son feel so welcome throughout your stay. It means a lot to us that our staff treated you with the warmth and attention you would expect from a higher-rated hotel. Even so, we are sorry that you did not get the chance to see Kuya on your last day to thank him in person. We will be sure to pass along your lovely words to him. Nonetheless, we are glad your son enjoyed his time with us so much that he already wants to return. It is wonderful to know that you found our price reasonable and your family experience a positive one. We would love to have the chance to welcome you back. Kind regards, Reception

Customer review rating 2.5/5

Emmanuel N. Business - Confirmed reviews ALL

Dear Emmanuel, Thank you for sharing your point of view. We are pleased that you found the Accor ALL App a convenient way to book your stay with us. That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the shortcoming you encountered at the reception desk on the morning of 2nd October, and we understand how frustrating it must have been not to receive the assistance you needed. Our team members are always available to coordinate with housekeeping to address any concern promptly, and we are sorry this did not happen on that occasion. We also acknowledge the inconvenience caused by the unpleasant odour you noticed in the bathroom of your room, and our maintenance team will look into this matter. Nonetheless, we are glad that the rest of our team left you with a more positive impression. Our colleagues are committed to providing a warm welcome, and it is encouraging to know that their efforts did not go unnoticed. We hope that you might consider visiting us again in the future. Kind regards, Reception

Customer review rating 4.5/5

Jules M. Couples - Confirmed reviews ALL

Dear Jules, We thank you for taking the time to provide us with your feedback. We are glad you found your room clean, calm, and well maintained. It is rewarding to know that you felt safe throughout your stay and that the cleanliness of the bathroom and toilet stood out to you. Our housekeeping team takes great pride in keeping every corner spotless, and your kind words mean a lot to them. That said, we are sorry that the compact size of our rooms did not fully meet your expectations. Our Cocoon design makes efficient use of the 13 m² space and suits short stays well. We also regret that the absence of complimentary toiletries caught you off guard. As a budget hotel, we focus on keeping our rates low and we offer free toiletries like shower gel and shampoo, while items such as toothbrushes and toothpaste are not part of our standard amenities. We do take your suggestion about staff asking more questions on board, and we appreciate you sharing it with us. Nonetheless, we are pleased that your overall experience was a positive one and that you found our hotel welcoming. Our team works hard to offer a comfortable base for couples visiting Brussels, and we are happy it worked well for you. We hope to have the opportunity of welcoming you back in the future. Best wishes, Reception

Customer review rating 3.0/5

Bram R. Business - Confirmed reviews ALL

Dear Bram, Thank you for reviewing your visit. We are pleased that your arrival went smoothly and that the check-in process met your expectations. That said, we are sincerely sorry that some aspects of your stay did not live up to what you anticipated. Your remarks about the room’s upkeep and the illuminated switch that disturbed your rest have been noted, and our maintenance team will look into these details. We understand that a comfortable night’s sleep is essential, and we regret that this was not your experience. Our reception is available around the clock to assist with any in-room concerns, and we would have been happy to help resolve the issue on the spot. We also regret that the welcome you received felt impersonal. Our team strives to offer a warm and genuine greeting to every guest, and we will take your feedback to heart as we continue coaching our staff. Budget hospitality should never come at the expense of a pleasant stay, and we are disappointed that we did not strike the right balance for you. Nonetheless, we are glad that the cleanliness of your room appeared satisfactory and that you found the check-in efficient. We hope to welcome you back. Best wishes, Reception

Dear Mathias, It is disheartening to learn that we fell short of your expectations. We are delighted that your booking process, online check-in, and interactions with our team left a positive impression, along with the WiFi and our sustainability efforts. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the delay you encountered upon arrival and the state of your room at that moment. Our team is always available to address such situations immediately, and we would have been happy to assist had we been made aware. The design of our bathrooms follows the ibis Budget standard, which prioritises efficient use of space, and we understand this layout may not suit every preference. We also acknowledge the inconvenience caused by the shower fixture, and we will look into it. Nonetheless, we are pleased that you found our accommodation comfortable and appreciated the value for money, as well as the breakfast selection and your departure experience. We hope to welcome you back for an improved stay in the future. Kind regards, Reception

Customer review rating 4.5/5

Mairish E. B. Families - Confirmed reviews ALL

I wanted to thank the hotel personnel’s for being friendly and attentive with the needs of their clients, it’s a 2 star hotels but the people treated us more than a 4 or 5 stars my son enjoyed the stay and wanted to come back and stay in the same hotel. Thank you Kuya (the Filipino receptionist who attended us since day 1) too bad wee didnt see him the last day to thank him.

Dear Mairish E., We really appreciate this positive review of your recent visit. We are delighted that our team made you and your son feel so welcome throughout your stay. It means a lot to us that our staff treated you with the warmth and attention you would expect from a higher-rated hotel. Even so, we are sorry that you did not get the chance to see Kuya on your last day to thank him in person. We will be sure to pass along your lovely words to him. Nonetheless, we are glad your son enjoyed his time with us so much that he already wants to return. It is wonderful to know that you found our price reasonable and your family experience a positive one. We would love to have the chance to welcome you back. Kind regards, Reception

Customer review rating 2.5/5

Emmanuel N. Business - Confirmed reviews ALL

Overall was ok except two points: 1. I have received a poor service by the receptionist who worked on 2nd October in the morning. I asked for room cleaning service twice and she all she replied to me was that she is not in charge of cleaning and that I could look for them myself. At least she could contact the housekeeping for me. The room remained uncleaned the whole day. 2. Bad smell coming from the bathroom of room 110.

Dear Emmanuel, Thank you for sharing your point of view. We are pleased that you found the Accor ALL App a convenient way to book your stay with us. That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret the shortcoming you encountered at the reception desk on the morning of 2nd October, and we understand how frustrating it must have been not to receive the assistance you needed. Our team members are always available to coordinate with housekeeping to address any concern promptly, and we are sorry this did not happen on that occasion. We also acknowledge the inconvenience caused by the unpleasant odour you noticed in the bathroom of your room, and our maintenance team will look into this matter. Nonetheless, we are glad that the rest of our team left you with a more positive impression. Our colleagues are committed to providing a warm welcome, and it is encouraging to know that their efforts did not go unnoticed. We hope that you might consider visiting us again in the future. Kind regards, Reception

Customer review rating 4.5/5

Jules M. Couples - Confirmed reviews ALL

A welcome and clean place to stay for a short stay

Dear Jules, We thank you for taking the time to provide us with your feedback. We are glad you found your room clean, calm, and well maintained. It is rewarding to know that you felt safe throughout your stay and that the cleanliness of the bathroom and toilet stood out to you. Our housekeeping team takes great pride in keeping every corner spotless, and your kind words mean a lot to them. That said, we are sorry that the compact size of our rooms did not fully meet your expectations. Our Cocoon design makes efficient use of the 13 m² space and suits short stays well. We also regret that the absence of complimentary toiletries caught you off guard. As a budget hotel, we focus on keeping our rates low and we offer free toiletries like shower gel and shampoo, while items such as toothbrushes and toothpaste are not part of our standard amenities. We do take your suggestion about staff asking more questions on board, and we appreciate you sharing it with us. Nonetheless, we are pleased that your overall experience was a positive one and that you found our hotel welcoming. Our team works hard to offer a comfortable base for couples visiting Brussels, and we are happy it worked well for you. We hope to have the opportunity of welcoming you back in the future. Best wishes, Reception

Customer review rating 3.0/5

Bram R. Business - Confirmed reviews ALL

my treatment was like a number, nothing more. Room was clean but the whole experience was worn out. Budget should not mean crappy. I have been in other hotels for less money that provided way better experience.

Dear Bram, Thank you for reviewing your visit. We are pleased that your arrival went smoothly and that the check-in process met your expectations. That said, we are sincerely sorry that some aspects of your stay did not live up to what you anticipated. Your remarks about the room’s upkeep and the illuminated switch that disturbed your rest have been noted, and our maintenance team will look into these details. We understand that a comfortable night’s sleep is essential, and we regret that this was not your experience. Our reception is available around the clock to assist with any in-room concerns, and we would have been happy to help resolve the issue on the spot. We also regret that the welcome you received felt impersonal. Our team strives to offer a warm and genuine greeting to every guest, and we will take your feedback to heart as we continue coaching our staff. Budget hospitality should never come at the expense of a pleasant stay, and we are disappointed that we did not strike the right balance for you. Nonetheless, we are glad that the cleanliness of your room appeared satisfactory and that you found the check-in efficient. We hope to welcome you back. Best wishes, Reception

Customer review rating 5.0/5

Naser H. Solo - Confirmed reviews ALL

Full

Dear Naser, Thank you for taking the time to share your feedback. We are delighted that you found our team and management amazing. Our staff genuinely cares about making every guest feel at home, and it means a lot to us that you had such a full and enjoyable single stay. We hope to welcome you back. Best wishes, Reception

Customer review rating 3.0/5

Sergio S. Families - Confirmed reviews ALL

The room matched the description, however, the cleanliness of the room and hallways leaves much to be desired. It would also be good to have more electrical outlets.

Dear Sergio, We appreciate you sharing your comments with us. It is a pleasure to read that your stay was relatively peaceful and that the room matched its description. We are, however, sincerely sorry that some aspects of your stay did not meet your expectations. The state of the accommodation upon your arrival is not reflective of our daily housekeeping standards, and our team remains at your disposal to address any such concern on the spot. We also regret the inconvenience you faced with your reservation on the app, and we understand how frustrating that must have been. Nonetheless, we are glad you found our location convenient, with easy access to the motorway and the nearby train station connecting to the heart of Brussels in just a few minutes. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Reception

Customer review rating 5.0/5

Jan V. E. Business - Confirmed reviews ALL

Kind and efficient team; quiet room, comfy bed, very decent breakfast for 8€, hot and spicy noodles at midnight! Wonderful stay for 60€ at 20 minutes by car from center of Brussels

Dear Jan, Thank you for your positive feedback. We are delighted that you found great value for money during your business trip. Our team takes pride in making every stay smooth and efficient, and it is wonderful that Sofia made such a positive impression at reception. She will be thrilled to know her recommendation for the perfect late-night noodles hit the mark. We are also glad you appreciated the transparent and quick service throughout your visit. We look forward to a return visit from you in the future. Best wishes, Reception

Customer review rating 4.5/5

Nik S. Families - Confirmed reviews ALL

Friendly staff and room was for a short stay that met our expectation's

Dear Nik, Thank you for choosing our hotel. We are delighted that our team made you feel welcome and that the room suited your short family stay so well. It is great to know you found the hotel offered good value for money. However, we are sorry that the cleanliness did not meet your expectations. Our housekeeping team works daily to keep every room fresh, and we are always on hand to address any concerns right away. Nonetheless, we are glad you enjoyed your time with us overall. We hope you managed to take advantage of our location near the Ruisbroek train station, which connects to Brussels city centre in just a few minutes. The entire team looks forward to welcoming you back for a future visit. Kind regards, Reception

Customer review rating 4.5/5

Danielle C. Families - Confirmed reviews ALL

Its a budget hotel. It was clean and had the basics required. Stayed there with my husband and a 2 year old and can't fault it. It did the job for the one night stay we needed. Breakfast was actually quite good considering all the bad reviews about it. Really liked the boil your own eggs bit meant I could have it exactly as I wanted it.

Dear Danielle, Please accept our sincere thanks for this glowing review. We are delighted that you found our hotel clean and well equipped with the basics for your family stay. It is great to hear that the room did the job for your one night with your husband and little one. Our team also appreciates your lovely words about breakfast. We are glad you enjoyed the spread and particularly the boil-your-own-eggs station, it is a pleasure to know you could have them exactly as you wanted. Your note about the two team members, one in training, will be shared with them warmly. We look forward to the pleasure of welcoming you back. Many thanks again, Reception

Customer review rating 4.5/5

Laudan N. Families - Confirmed reviews ALL

This was a great option for a cheap stay near Brussels. It was clean, quiet and the beds were comfortable. My husband had a wheelchair accessible room, and the staff were very helpful.

Dear Laudan, We appreciate you sharing your comments with us. We are delighted that you found our hotel a great option for an affordable stay near Brussels. It is wonderful that your room felt clean, quiet, and comfortable, and that your husband’s wheelchair accessible room suited his needs perfectly. Our team takes real pride in helping every guest settle in with ease, so we are especially glad our receptionist left such a warm impression upon your arrival. However, we are sorry that our housekeeping routine did not match your preference. We do follow the practice of replacing towels only when they are placed on the floor, and we regret that this was not applied as you requested. Your feedback helps us pay closer attention. Finally, we hope you managed to take advantage of Ruisbroek train station, just a short walk from the hotel. It connects to Brussels city centre in only five minutes and makes exploring the Grand Place or the Magritte Museum wonderfully simple. We appreciate your valuable input and hope to welcome you back for a more comfortable stay in the future. Reception

Customer review rating 2.5/5

Lisa S. L. Friends - Confirmed reviews ALL

The AC didn‘t work, it was very hot and the pillow wasn‘t comfortable at all which led to me not being able to sleep well. The rest was ok.

Dear Lisa S., Thank you for letting us know about your concerns. We are pleased that you found most aspects of your stay satisfactory. However, we are truly sorry that some aspects of your stay did not meet your expectations. We also regret that the sleeping arrangements did not allow you to rest properly, and our team would have been happy to assist had we known during your visit. We hope to be able to welcome you back for an improved stay. Kind regards, Reception

Customer review rating 1.0/5

Quentin R. Couples - Confirmed reviews ALL

No sound proof no confort basic for high price

Dear Quentin, Thank you for sharing your point of view. We are truly sorry to hear that so many aspects of your stay did not meet your expectations. The rooms at our hotel feature double soundproof windows, and we recommend the backside for a quieter experience. Our team is available 24 hours a day to assist with any concerns that may arise during your visit. We also offer express check-out for a swift departure, and our reception is always open to help with any questions about the process. Our rates reflect the season and availability, and we strive to provide a fair balance between cost and the amenities we offer, including free WiFi, daily housekeeping, and secure private parking. The whole team hope to have the pleasure of seeing you again. Best wishes, Reception

Customer review rating 3.0/5

Khan Z. F. Families - Confirmed reviews ALL

Rooms are too small.

Dear Khan Z., Thank you for choosing our hotel and for sharing your review. We are sincerely sorry that some aspects of your experience did not meet your expectations. Your comments about the feeling of isolation due to our setting and the room dimensions have been noted. As a budget-friendly hotel offering convenient access to the Brussels ring road and city centre by nearby train, our rooms are designed to make efficient use of space within a compact footprint, in line with our concept focused on essential comfort and value for families and travellers. We hope that you will return in the future. Best regards, Reception, Reception

Customer review rating 4.5/5

Amanda B. Families - Confirmed reviews ALL

Well located to public transport direct to Brussels city. Friendly staff and safe car park. Breakfast was grand too.

Dear Amanda, Thank you very much for this kind review. We are pleased you found our location convenient for your family trip and appreciated being so close to public transport for reaching Brussels city. Our team is glad you felt supported by our friendly staff and that our secure parking made your experience easier. It means a lot that you enjoyed the breakfast and had a comfortable stay with us at ibis Budget Brussels South Ruisbroek. We look forward to welcoming you back. Kind regards, Reception, Reception

Customer review rating 3.5/5

Chris S. Families - Confirmed reviews ALL

Two accessible parking spaces at the front, we were lucky to get one. Friendly and helpful staff. Had so many hotels only allow 2 people in a wheelchair accessible room (as though disabled people can only travel with one person) but this broke the mould in a creative way. A small room but a bunk bed over the top of the double bed meant we all fitted, just what we needed for a quick stop off on a longer journey. Wetroom worked well. Breakfast was fine, although the coffee was not great. Cheapest hotel I've stayed in but much better than many others. Sometimes you want to keep it simple and this place worked well for us.

Dear Chris, We really appreciate your feedback. We are delighted that your experience with our accessible parking and the hospitality of our staff contributed positively to your stay. It is rewarding to know that our approach to accommodating families with accessibility needs and our flexible room setup was useful for your journey. Our team works hard to make guests feel supported, and your comments highlight the commitment we aim for. However, we are sorry that your expectations were not fully met in some areas. We recognize the importance of clear online information, an efficient connection, and having all elements at breakfast meet your taste. The team always welcomes feedback regarding guest comfort and facilities and stands ready to assist with any further questions or requests during future stays. Nonetheless, we are pleased that you valued the practicality of our wetroom and found the room’s layout convenient for a brief stop. Your mention of the good value and the ease of your experience at our hotel is truly appreciated. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Reception, Reception

Customer review rating 4.0/5

George F. Solo - Confirmed reviews ALL

Everything fine at the hotel with excellent WiFi shower and breakfast. Only problem was car park entrance where taking a ticket opens a barrier. Having a right hand drive car barrier came down again before I could return to driving seat. Friendly reception lady had to come to assist.

Dear George, Thank you for reviewing your visit to our hotel. We are so pleased that you had a good stay and found our team to be approachable and helpful. Our team values making every guest feel comfortable and welcome, so knowing you felt at ease means a lot. However, we are sorry for the trouble you experienced while using the parking system. Our reception is always available to lend a hand if anything makes arrival less straightforward, and we appreciate your patience in this regard. On a positive note, we are glad the fast WiFi, invigorating shower, and variety at breakfast lived up to your expectations. We believe starting the day well makes a difference, so it’s good you found breakfast enjoyable and our facilities convenient. We do hope to be able to welcome you back in the future. Kindest regards, Reception, Reception

Customer review rating 2.0/5

Hemanand K. Families - Confirmed reviews ALL

The Airco at the hotel was not working. It disturbed our sleep a lot,especially the kids. Staffs tried to be helpful. How every they could not do much. Other than this issue everything else was ok.

Dear Anand, Thank you for taking the time to share details of your recent visit to our hotel. We appreciate you highlighting our team’s efforts to assist during your stay. Their commitment to guest comfort remains a priority in every situation. We sincerely apologize that your experience fell short in some areas. We regret any inconvenience caused by technical limitations during warmer periods. Regarding your accommodation rating, we note all rooms maintain consistent modern standards with daily housekeeping, though we understand preferences may vary. We hope you will come and stay with us again. Best wishes, Reception, Reception

Customer review rating 4.5/5

Jean-marie N. Families - Confirmed reviews ALL

This hotel is quiet place and the rooms are clean.

Dear Jean-Marie, It was a pleasure to receive your kind feedback. It is wonderful to hear that your stay with us was so enjoyable. We are delighted that you found our hotel to be a quiet retreat and appreciated the cleanliness of your room. Our team takes great care to maintain a peaceful environment and ensure every space is spotless. We’re also glad the practical amenities added convenience to your family trip. We all look forward to the pleasure of welcoming you back. Our kindest regards, Reception, Reception

Customer review rating 0.5/5

Hemanth K. R. Families - Confirmed reviews ALL

horrible , no hegine, smelly, ver poor

Dear Hemanth K., Thank you for taking the time to share details of your recent visit to our hotel. We appreciate your positive feedback about our straightforward booking process through the Accor ALL app and your smooth arrival experience. However, we sincerely apologize that your experience fell short in some areas regarding room conditions. Our housekeeping team follows strict daily cleaning protocols, and we will revisit our procedures to ensure consistent standards. Nonetheless, we’re pleased you found value in our breakfast variety and convenient amenities while enjoying our team’s attentive service throughout your family trip. We hope you will come and stay with us again. Best wishes, Reception, Reception

Other web-users rate our hotel

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