French luxury and local cuisine in the world's most exciting city
Sofitel Abu Dhabi Corniche welcomes you to the capital of the UAE. Located on the Corniche, one of the most prestigious districts, this luxury 280-room hotel sparkles on the sea coast. Our elegant rooms and suites have free Wi-Fi and offer an unparalleled experience with breathtaking views over the harbour.
Stay at Sofitel Abu Dhabi Corniche, a luxury 5-star hotel on the Abu Dhabi waterfront with a spa, fine dining, meeting rooms, a ballroom and a pool. Invigorate your senses at Sofitel SPA, and let us take care of you whether you are on a staycation gateway or a business trip.
Take advantage of complimentary food and drinks, unwind, work, or read in the serene environment of Club Millésime, our executive lounge. This exclusive space is available to guests staying in club rooms and suites.
An icon of the vibrant city, Sofitel Abu Dhabi Corniche is the ultimate showcase of modern French elegance perfectly blended with spacious comfort and Middle Eastern hospitality.
Rabih ZEIN, Hotel Management
Select dining venues are currently unavailable. We appreciate your understanding.
Hotel extras
Prime location for business and leisure
Variety of culinary experiences
Easy access to the Corniche and major city attractions
State of the art meeting & wedding facilities
Breathtaking views over the Arabian Gulf and Corniche
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
SUPERIOR ROOM, 1 King Bed, City View
, Room 2 :
SUPERIOR ROOM, 2 Single Beds, City View
Room
SUPERIOR ROOM, 1 King Bed, City View
Photo out of - SUPERIOR ROOM, 1 King Bed, City View
Surround yourself with chic Art Deco inspired design in a 42 m²/452 sq. ft. room. Enjoy complimentary WIFI, BOSE Sound System, interactive TV with international channels, spacious bathroom, work space and the luxurious Sofitel MyBed
Photo out of - SUPERIOR ROOM, 2 Single Beds, City View
42 SQM / 452 SQFT, Art Deco and Chic Room Design, Abu Dhabi Downtown View, Sofitel MyBedTM, Separate Rain Shower and Bathtub, Work Space, Complimentary Wi-Fi, 42-44 inches TV, Extra bed available upon request.
Step into a 42 SQM / 452 SQFT room and lose yourself in a magnificent sea view of the Corniche and the Arabian Golf. Revel into luxurious amenities from complimentary WiFi, BOSE wave, Sofitel MyBed experience, a spacious bathroom and a working area.
Photo out of - LUXURY ROOM, 2 single beds, sea view.
Step into a 42 m²/452 sq. ft. room and lose yourself in a magnificent sea view of the Corniche. Revel into luxurious amenities from complimentary WIFI, BOSE wave, Sofitel MyBed experience, a spacious bathroom and a working area.
PRESTIGE SUITE, Club Millésime Access, 1 King bed, Separate Living room, Sea or City view
Photo out of - PRESTIGE SUITE, Club Millésime Access, 1 King bed, Separate Living room, Sea or City view
Exclusive access to Club Millesime. 78 SQM / 840 SQFT Suite, Art Deco and Chic Room Design, Downtown & Arabian Gulf View, Sofitel MyBedTM, Balmain Bath Amenities, Complimentary Wi-Fi, TV in the Bedroom and Living Room.
OPERA SUITE, Club Millésime Access, 1 King bed, Sea and City view
Photo out of - OPERA SUITE, Club Millésime Access, 1 King bed, Sea and City view
Exclusive access to Club Millesime. 85 SQM / 915 SQFT Suite, Art Deco and Chic Room Design, High-Floor, Sofitel MyBedTM, Rain Shower and Bathtub, Balmain Bath Amenities, Complimentary Wi-Fi, Coffee Machine, TV in the bedroom and living room.
IMPERIAL SUITE, Club Millésime Access, 1 King bed, Dining Area, Sea view
Photo out of - IMPERIAL SUITE, Club Millésime Access, 1 King bed, Dining Area, Sea view
Exclusive access to Club Millesime. 125 SQM / 1350 SQFT Suite, Art Deco and Chic Room Design, Corniche & Arabian Gulf View, Sofitel MyBed, Balmain Bath Amenities, 55 inches TV, Separate Living Room, baby crib available upon request.
Access:
4 km / 2.48 mi1 hrs
7 min walk / 9 min drive
MARINA MALL
Shopping centre/mall
Access:
7 km / 4.35 mi30 min walk / 8 min drive
WORLD TRADE CENTER
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service
280 rooms
4 rooms for people with reduced mobility
42 connecting rooms
207 non-smoking rooms
44 floors
Languages spoken at the hotel
Arabic
English
Spanish
French
Indonesian
Italian
Portuguese
Russian
Thai
Reduced mobility Facilities
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Pressing
Additional charge
Entertainment
Disco/Nightclub
Lounge
Executive Lounge
Waiting area or lounge
Wi-Fi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
High Speed internet
Additional charge
High Speed WiFi
Additional charge
Air conditioning
Desk equipment available
Plugs and converters available on desks
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Pets
Pets not allowed
Boutiques/shopping
Beauty salon
Catering
6 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Room service
Additional charge
Buffet
Additional charge
Breakfast à la carte
Additional charge
Business
12 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Family
Services for children
Children''s TV Channels
Well-being
Sofitel Abu Dhabi Outdoor Pool
Outside
On site
Sofitel Fitness
On site
Hammam
Additional charge
Jacuzzi/Whirlpool bath
Sauna room
Massage
Additional charge
On site
Outdoor parking
Private
300 parking spaces
Parking opened 24/7
Max Limited Height: 10 m
/
32.81 ft
Parking for a month
Parking for a week
Services & equipment
Stairs
Valet parking
Vehicles
Motorcycle places
Truck parking
Bus parking
Security
Well-lit parking
Parking with security service
Extinguisher
Sprinkler
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park
Accessibility
Elevators
Accessible parking
Page 1 out of 3, Restaurant 1 :
CORNICHE RESTAURANT
, Restaurant 2 :
LE CAFE LOBBY LOUNGE
CORNICHE RESTAURANT
Photo out of - CORNICHE RESTAURANT
Fresh French pastries complement Saj bread, a delectable rotisserie and other pan-Arabic specialties are available in this open kitchen. 3 live cooking stations and an exquisite bakery-pastry counter.
Cooking style
International
Chef name
Rohan Chef Patil
Capacity
200
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Fresh French pastries complement Saj bread, a delectable rotisserie and other pan-Arabic specialties are available in this open kitchen. 3 live cooking stations and an exquisite bakery-pastry counter.
LE CAFE LOBBY LOUNGE
Photo out of - LE CAFE LOBBY LOUNGE
Le Café offers a bright, inviting atmosphere with large day-lit windows. Enjoy a quick breakfast, morning coffee, afternoon tea, and delicious pastries, all while enjoying live music in the afternoons.
Cooking style
Cafe
Chef name
Rohan Chef Patil
Capacity
40
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Le Café offers a bright, inviting atmosphere with large day-lit windows. Enjoy a quick breakfast, morning coffee, afternoon tea, and delicious pastries, all while enjoying live music in the afternoons.
GRILLS AT CHILL'O
Photo out of - GRILLS AT CHILL'O
Our Mediterranean restaurant and lounge, situated on the 8th floor and built over two lofty decks, the restaurant is set to deliver a completely new, restyled, and sensorial dining experience with a soulful menu and breathtaking views.
Cooking style
Mediterranean
Chef name
Rohan Chef Patil
Capacity
200
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Our Mediterranean restaurant and lounge, situated on the 8th floor and built over two lofty decks, the restaurant is set to deliver a completely new, restyled, and sensorial dining experience with a soulful menu and breathtaking views.
Club Millésime
Photo out of - Club Millésime
Sofitel offers Club Millésime access to guests staying in Club Rooms and Suites, with exclusive privileges at French Bakery Corner, including the signature Le Goûter and Apéro Chic experiences.
Cooking style
International
Chef name
Rohan Chef Patil
Classifications & labels
n/a
Capacity
13
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Sofitel offers Club Millésime access to guests staying in Club Rooms and Suites, with exclusive privileges at French Bakery Corner, including the signature Le Goûter and Apéro Chic experiences.
FRENCH BAKERY CORNER
Photo out of - FRENCH BAKERY CORNER
Enjoy an elegant à la carte selection of fresh salads, sandwiches, pastries and desserts, complemented by expertly brewed coffees and refreshing beverages in a refined contemporary setting.
Cooking style
Cafe
Chef name
Rohan Chef Patil
Capacity
40
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Enjoy an elegant à la carte selection of fresh salads, sandwiches, pastries and desserts, complemented by expertly brewed coffees and refreshing beverages in a refined contemporary setting.
Silk & Spice
Photo out of - Silk & Spice
Embark on a culinary journey at Silk & Spice, the multiple award-winning Thai restaurant and bar with mesmerizing views of the Corniche seafront. Welcome to Silk & Spice. Thai dining at its finest.
Cooking style
Thai
Chef name
Rohan Chef Patil
Classifications & labels
2025
Selected by Gault&Millau
Capacity
50
Accessibility
Accessible service
Corniche Road East, Capital Plaza Complex, 44966, 44 966 Abu Dhabi, United Arab Emirates
Embark on a culinary journey at Silk & Spice, the multiple award-winning Thai restaurant and bar with mesmerizing views of the Corniche seafront. Welcome to Silk & Spice. Thai dining at its finest.
TIMELESS BAR & LOUNGE
Photo out of - TIMELESS BAR & LOUNGE
Coming Soon: TIMELESS BAR & LOUNGE. A luxury hookah lounge for those who value privacy, exceptional quality and freedom, combining premium hookah, crafted drinks, private spaces, personal entertainment and attentive service.
Coming Soon: TIMELESS BAR & LOUNGE. A luxury hookah lounge for those who value privacy, exceptional quality and freedom, combining premium hookah, crafted drinks, private spaces, personal entertainment and attentive service.
3 breakfasts
Photo out of - Breakfast
Whether you prefer Middle Eastern breads, croissants, or scrambled eggs, our generous breakfast buffet is the perfect way to start your day. Enjoy hot and cold dishes at Corniche, or grab express options from Le Café and the French Bakery Corner.
Room service
Whether you're starting a busy day of meetings or relishing a leisurely morning, our In-Room Dining Breakfast at Sofitel promises a culinary journey tailored to your preferences.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
In-Room Dining
Buffet
Indulge in an extensive buffet breakfast at Corniche All Day Dining. Delight in the aroma of freshly baked French croissants, indulge in perfectly scrambled eggs and other delectable delights prepared to perfection.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Corniche All Day Dinning
Breakfast à la carte
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Le Cafe Lobby Lounge
Whether you prefer Middle Eastern breads, croissants, or scrambled eggs, our generous breakfast buffet is the perfect way to start your day. Enjoy hot and cold dishes at Corniche, or grab express options from Le Café and the French Bakery Corner.
Pool
Photo out of - Pool
A gentle breeze and proud palm trees conjur up an oasis scene from the Arabian desert. Ensconce to the immaculate swimming pool. Linger on a sunbed and let tensions melt away. Quench your thirst with a refreshingly cool cocktail from Grills At Chill'O.
Sofitel Abu Dhabi Outdoor Pool
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Heated Pool
Chlorure treatment
At your disposal
Children Pool
Shower
Lifeguard
Access & Security
Lifeguard
Pool areas wheelchair accessible
Ramp access
Staff trained in first aid
Dimension
Pool Depth Min:
1.1 m /
3.6 ft
Pool Depth Max:
1.1 m /
3.6 ft
Pool Size Min:
1 m /
32.8 ft
Pool Size Max:
2.5 m /
8.2 ft
A gentle breeze and proud palm trees conjur up an oasis scene from the Arabian desert. Ensconce to the immaculate swimming pool. Linger on a sunbed and let tensions melt away. Quench your thirst with a refreshingly cool cocktail from Grills At Chill'O.
Fitness center
Photo out of - Fitness center
Recharge your batteries on Technogym equipment, in the cool bright surroundings of our Sofitel FITNESS. Ease your muscles afterwards in the steam room or sauna. Complimentary access for hotel guests.
Sofitel Fitness
Recharge your batteries on Technogym equipment, in the cool bright surroundings of our Sofitel FITNESS. Ease your muscles afterwards in the steam room or sauna. Complimentary access for hotel guests.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
Cross trainer
Towels available
Wellness services and equipments
HammamAdditional charge
Jacuzzi/Whirlpool bath
Rest room
Sales of cosmetics
Sauna room
Personal lessons and special care
MassageAdditional charge
Foot reflexologyAdditional charge
Manicure & PedicureAdditional charge
Hair careAdditional charge
Fitness coach
Recharge your batteries on Technogym equipment, in the cool bright surroundings of our Sofitel FITNESS. Ease your muscles afterwards in the steam room or sauna. Complimentary access for hotel guests.
Spa
Photo out of - Spa
Additional charge
Rejuvenate mind and body with an exhilarating Abu Dhabi spa treatment at Sofitel Spa, blending local products with the latest French cosmetology. After a busy day relax in separate hammams and jacuzzis for ladies and gents.
Welcome to Sofitel Spa, where we invite you to experience a sanctuary of relaxation and rejuvenation in the heart of Abu Dhabi.
Institute Manager
Location
On site
0 m /
0 mi
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Shop
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Reduced mobility Facilities
Wheelchair access
Rejuvenate mind and body with an exhilarating Abu Dhabi spa treatment at Sofitel Spa, blending local products with the latest French cosmetology. After a busy day relax in separate hammams and jacuzzis for ladies and gents.
Breathe life to your dream wedding only at Sofitel Abu Dhabi Corniche. Create unforgettable memories on your special day at the splendid Crystal Ballroom with delicious gastronomy and personalized service at the core of your celebration.
Say I Do in the most opulent setting at our Crystal Ballroom! Plan your perfect day as our Wedding Planner assist you into breathing life to your dream wedding. Celebrate this special day with great quality service from our banquet team.
Wedding co-ordinator
Our Wedding Planner offers personalized care to make a detailed plan for your special moment. Together you create a flawless execution of events for a memorable wedding party at the heart of the Emirates.
Breathe life to your dream wedding only at Sofitel Abu Dhabi Corniche. Create unforgettable memories on your special day at the splendid Crystal Ballroom with delicious gastronomy and personalized service at the core of your celebration.
Dear Abdul A. A.,
Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you had a good experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 5.0/5
Alex L.
Business
-
Confirmed reviews ALL
Rooms are fine, reasonably sized, appliances/plumbing/electric systems work fine, complimentary breakfast selection is good. There is a nice French cafe on 1st floor if you want better coffee than from breakfast machines. 8P level has a grill and pool, and drinks are available.
Dear Alex L.,
Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the amenities, including our complimentary breakfast and the French café. Your comments are greatly valued and motivate our team to maintain high standards.
Kirlos Abdou
Front Office Manager
Customer review rating 0.5/5
Krithika S.
Families
-
Confirmed reviews ALL
The rooms were not cleaned. Housekeeping was not reachable.
Dear Krithika S.,
I appreciate your feedback regarding the service and housekeeping during your stay. I apologize for the inconveniences you experienced, as our goal is to provide a clean and comfortable environment. Your comments will be considered for future improvements.
Kirlos Abdou
Front Office Manager
Customer review rating 5.0/5
Ram K.
Solo
-
Confirmed reviews ALL
Excellent
Dear Ram K.,
Thank you for your kind words and positive feedback. We are delighted to hear that you had an excellent experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 4.5/5
Muhammad I.
Business
-
Confirmed reviews ALL
i am regular traveler and feel comfortable while staying
Dear Muhammad I.,
Thank you for your kind words regarding your stays at Sofitel Abu Dhabi Corniche. We are delighted to hear that you feel comfortable and enjoy your time with us. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon.
Kirlos Abdou
Front Office Manager
Dear Abdul A. A.,
Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you had a good experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 5.0/5
Alex L.
Business
-
Confirmed reviews ALL
Rooms are fine, reasonably sized, appliances/plumbing/electric systems work fine, complimentary breakfast selection is good. There is a nice French cafe on 1st floor if you want better coffee than from breakfast machines. 8P level has a grill and pool, and drinks are available.
Dear Alex L.,
Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the amenities, including our complimentary breakfast and the French café. Your comments are greatly valued and motivate our team to maintain high standards.
Kirlos Abdou
Front Office Manager
Customer review rating 0.5/5
Krithika S.
Families
-
Confirmed reviews ALL
The rooms were not cleaned. Housekeeping was not reachable.
Dear Krithika S.,
I appreciate your feedback regarding the service and housekeeping during your stay. I apologize for the inconveniences you experienced, as our goal is to provide a clean and comfortable environment. Your comments will be considered for future improvements.
Kirlos Abdou
Front Office Manager
Customer review rating 5.0/5
Ram K.
Solo
-
Confirmed reviews ALL
Excellent
Dear Ram K.,
Thank you for your kind words and positive feedback. We are delighted to hear that you had an excellent experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 4.5/5
Muhammad I.
Business
-
Confirmed reviews ALL
i am regular traveler and feel comfortable while staying
Dear Muhammad I.,
Thank you for your kind words regarding your stays at Sofitel Abu Dhabi Corniche. We are delighted to hear that you feel comfortable and enjoy your time with us. Your continued patronage is greatly appreciated, and we look forward to welcoming you back soon.
Kirlos Abdou
Front Office Manager
Customer review rating 3.5/5
Olga G.
Couples
-
Confirmed reviews ALL
To be honest, Sofitel AD was disappointing. Not a 5 star definitely.
Dear Olga G.,
Thank you for sharing your feedback regarding your experience at Sofitel Abu Dhabi Corniche. We regret that your stay did not meet your expectations of a five-star experience. Your insights are valuable, and we will take them into consideration for our continuous improvement.
Kirlos Abdou
Front Office Manager
Customer review rating 3.0/5
Abdul A.
Families
-
Confirmed reviews ALL
* We had pleasant stay however my kids are bored due to the lack of indoor activities
* Room service are very slow as we need to wait long time for the service
* Break fast need to consider for all the type of customers
Dear Abdul a.,
Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your room and overall experience. However, we regret to learn that your children found the indoor activities lacking and that the room service did not meet your expectations in terms of speed. Additionally, we appreciate your input regarding breakfast variety and will certainly take it into consideration. Your comments are valuable to us as we strive to enhance our guests' experiences.
Sincerely,
Kirlos Abdou
Front Office Manager
Customer review rating 3.5/5
Gabriella O.
Solo
-
Confirmed reviews ALL
Hotel is well located and the staff is very friendly once you talk to them. However the service needs much more improvement, my hotel room was only cleaned once and on the last night of me being there. Also the minibar was never stocked up and remained empty. The filtered water was outdated. Even on my birthday it was not really acknowledged. The room itself was somehow clean but when you look deeply and more specifically in the sink and bathtub you can see hard stains, which made me never use the bathtub.
Dear Gabriella O.,
Thank you for taking the time to share your feedback regarding your stay at Sofitel Abu Dhabi Corniche. We are pleased to learn that you appreciated our prime location and the friendly demeanor of our staff.
However, we regret that your experience did not fully meet your expectations. We recognize the importance of timely room cleaning and the stocking of amenities such as the minibar. Additionally, we take note of your comments concerning the cleanliness of specific areas in your room and the oversight on your special day. Your observations are invaluable for our continuous improvement efforts.
We appreciate your insights and hope to have the opportunity to welcome you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 3.5/5
Norman J. B.
Couples
-
Confirmed reviews ALL
Location is good. Amenities was great. But room cleanliness can be improved especially the beddings.
Dear Norman J. B.,
Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and amenities. However, we understand your concerns regarding room cleanliness and will ensure that your comments are shared with our housekeeping team for review.
Kirlos Abdou
Front Office Manager
Customer review rating 4.5/5
Salim H.
Couples
-
Confirmed reviews ALL
All the team members are well aware what they have to do
Hospitality professionals.
Dear Salim H.,
Thank you for your kind words regarding our location and team members. We are delighted to hear that our hospitality professionals met your expectations during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 4.5/5
Megan R.
Solo
-
Confirmed reviews ALL
Good service and comfortable room
Dear Megan R.,
Thank you for your kind words regarding the service and comfort of your room. We are delighted to hear that you had a pleasant stay at Sofitel Abu Dhabi Corniche. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 0.5/5
C. B. C. B.
Business
-
Confirmed reviews ALL
Having stayed at Sofitel Abu Dhabi many times, it is disappointing to see how the guest experience has changed over the past year.
Following management and staff changes, the warm and personal welcome that once made this hotel special has largely disappeared. Check-in now feels rather impersonal, and recognition of loyal Accor ALL members has noticeably declined.
The continued closure of the Club Lounge, despite its renovation appearing to have been completed some time ago, is equally disappointing. The Jazz & Fizz Bar also remained closed for an extended period.
Sofitel Abu Dhabi still has great potential, but I sincerely hope the management will restore the welcoming atmosphere, attentive service, and appreciation of loyal guests that once made this hotel stand out.
Dear C. B.,
Thank you for taking the time to share your thoughts regarding your recent stay at Sofitel Abu Dhabi Corniche. It is disheartening to learn that your experience has not met your expectations, particularly in terms of the warm welcome and personalized service that we strive to provide.
We understand the importance of recognizing our loyal Accor ALL members, and we appreciate your feedback regarding this aspect. It is our goal to ensure that all guests feel valued during their time with us. Additionally, we acknowledge your concerns regarding the current status of the Club Lounge and Jazz & Fizz Bar. While renovations were completed, operational decisions are made with careful consideration. We appreciate your patience during this time of transition.
Your insights are invaluable in helping us identify areas for improvement. We hope to regain your trust and provide you with the exceptional experience you have come to expect from us in the future.
Sincerely,
Kirlos Abdou
Front Office Manager
Customer review rating 4.0/5
Hussain A.
Business
-
Confirmed reviews ALL
Good location & fair value for money
Dear Hussain A.,
Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you appreciated our prime location and found value in your experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
Sofitel Abu Dhabi Corniche
Customer review rating 4.0/5
Nick P.
Solo
-
Confirmed reviews ALL
Extremely comfy and plus mattress and pillows. Nescafé coffee needs to be upgraded to better quality coffee. Breakfast in plentiful but taste needs to be improved. Several maintenance.issues that needed to be resolved. Nice staff
Dear Nick P.,
Thank you for your feedback regarding your recent stay. We are delighted to hear that you found our mattresses and pillows comfortable and appreciated our staff. Your comments about the coffee quality, breakfast taste, and maintenance issues have been duly noted for our review.
Kirlos Abdou
Front Office Manager
Customer review rating 4.0/5
Amal B.
Business
-
Confirmed reviews ALL
Nice clean rooms with good location and delicious food but no cleaning hose in the toilet
Dear Amal B.,
Thank you for your kind words regarding our location, cleanliness, and dining options. I appreciate your feedback about the absence of a cleaning hose in the restroom, which I will ensure is noted for future considerations.
Best regards,
Kirlos Abdou
Front Office Manager
Customer review rating 0.5/5
Anas M. Y.
Families
-
Confirmed reviews ALL
We arrived exhausted after a long flight, only to have the staff member handling our check-in stop midway, put us on hold, and begin assisting another guest. I was standing there holding my child the entire time, which made no difference to him. It was a poor first impression and showed a real lack of consideration for guests, particularly families travelling with young children.
Dear Anas M. Y.,
I appreciate your feedback regarding your check-in experience. I sincerely apologize for the inconvenience you encountered during your arrival, especially after a long journey. It is our priority to ensure that all guests, particularly families, receive attentive and considerate service. Your experience does not reflect our standards, and I assure you that your comments will be reviewed with the team to improve our service delivery.
Thank you for bringing this matter to our attention.
Kirlos Abdou
Front Office Manager
Customer review rating 2.5/5
Maria A.
Business
-
Confirmed reviews ALL
Breakfast wasn't upto the mark
Very limited variety
Reception had limited staff n long queue
Room was average, could have been better
Room service food wasn't good
Process to order food from Room service was cumbersome
Staff was friendly and very good
Dear Maria A.,
Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the breakfast variety and the room service experience. It is valuable for us to understand areas where we can enhance our services, and I will ensure your insights are shared with the team.
Kirlos Abdou
Front Office Manager
Customer review rating 2.5/5
Toka F.
Business
-
Confirmed reviews ALL
The hotel location is good. Staff are very helpful and friendly especially house keeping staff. Hotel linens were not very clean, my bed cover had a huge stain and the linens did not smell good. Breakfast was good but dinner was below average.
Dear Toka F.,
Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the friendliness of our staff. However, we apologize for the cleanliness issues you encountered with the linens and your dining experience. Your comments will be reviewed for future improvements.
Kirlos Abdou
Front Office Manager
Customer review rating 5.0/5
Ainur Z.
Business
-
Confirmed reviews ALL
very good
Dear Ainur Z.,
Thank you for your positive feedback. We are delighted to hear that you had a very good experience at Sofitel Abu Dhabi Corniche. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Kirlos Abdou
Front Office Manager
Customer review rating 1.5/5
Shoreibah A.
Business
-
Confirmed reviews ALL
The overall quality was not good. This ranges from the quality of the room, including bathroom,, the breakfast, lounge, and even the valet. It is unfortunate because my experiences in Sofitel has always been positive.
Dear Shoreibah A.,
I regret that your recent experience did not meet the high standards we strive for at Sofitel. Your feedback regarding the room quality, breakfast, and valet service is valuable, and I assure you it will be taken into consideration as we continuously work to enhance our offerings.
Kirlos Abdou
Front Office Manager
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