Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.3/5 1,768 reviews

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Corniche Road East, Capital Plaza Complex, 44966, 44 966 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Telephone
Fax +971 2 813 7799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,768 reviews

Customer review rating 3.5/5

Stephen M. Business - Confirmed reviews ALL

The stay at the Sofitel Abu Dhabi Corniche was ok. The dissapointment was the club was closed and I was not advised prior to the booking.

Dear Stephen M., Thank you for sharing your feedback regarding your recent stay. I regret that you were not informed about the closure of the club prior to your booking, as we strive to provide our guests with accurate information. Your comments are valuable to us. Nessrine Ouhibi Guest Relation Team

Customer review rating 4.0/5

Patrick W. Friends - Confirmed reviews ALL

I arrived very early, and despite having Platinum status and the hotel being nearly empty, I still had to wait until 10:00 a.m. for my room. That was disappointing. On the positive side, the beds are extremely comfortable, and the breakfast is the best in town. I upgraded to a very nice suite with a sea view. The room was spacious and well-sized, but it is beginning to show its age. Signs of wear and tear can be seen throughout the room. Club Millésime is currently closed, but the hotel provides an alternative service in the café. Overall, the stay was pleasant thanks to the comfortable accommodations, excellent breakfast, and beautiful sea-view suite, though the property would benefit from some refurbishment

Dear Patrick W., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Abu Dhabi Corniche. We are pleased to hear that you enjoyed our renowned breakfast and found the beds to be extremely comfortable. It is wonderful to know that you appreciated the spacious suite with a beautiful sea view. I would like to address your comments regarding the wait for your room despite your Platinum status. While we strive to accommodate early check-ins when possible, there are times when our policies necessitate certain check-in times to ensure a smooth transition for all guests. Your feedback regarding the signs of wear in your room has been noted, and we appreciate your understanding as we continually assess and plan for renovations to enhance our guests' experience in the future. We hope to welcome you back for another pleasant stay. Kirlos Abdou Front Office Manager

Customer review rating 0.5/5

Orville T. Couples - Confirmed reviews ALL

I had to wait for 2-3 hours for things to reach my room. I had to call reception from my mobile because they were not answering from my room landline

Dear Orville T., Thank you for sharing your feedback regarding your room service experience. I apologize for the delay you encountered and the inconvenience caused by the communication difficulties. Your comments are valuable, and we will consider them as we strive to enhance our services. Kirlos Abdou Front Office Manager

Customer review rating 5.0/5

Seray S. Friends - Confirmed reviews ALL

Everything was amazing during our stay and we really felt like at home. Only thing I have as feedback is for poolbar menu. I think there should be some options as pizzas, chicken wings etc. suits to pool side. Because calamari and falafel is not for Gen Zs :)

Dear Seray S., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you felt at home with us. We appreciate your suggestion for the pool bar menu and will certainly take it into consideration as we continually strive to enhance our offerings for all our guests. Best regards, Kirlos Abdou Front Office Manager

Customer review rating 3.0/5

Kharlo O. Solo - Confirmed reviews ALL

Unfortunately, my recent stay was a noticeable step down from last year’s experience. The hotel appears to be undergoing renovation or layout changes, particularly around the reception area and Club Millesime. While I understand that improvements are necessary, the current setup greatly impacts the guest experience. The Club Lounge, typically positioned as a premium offering, has been temporarily reduced to a small section within the café for afternoon tea and part of the restaurant for other services. This setup felt far from the exclusive and comfortable lounge environment one would expect. I was already hesitant to proceed with my booking for my Eid vacation due to these concerns, particularly given the current situation in the Gulf. To seek clarification, I reached out via email twice prior to my stay, but unfortunately, I did not receive any response, which was disappointing and affected my confidence in the service. Additionally, as a Platinum member, I expected the usual recognition such as a welcome amenity, but none was provided. That said, I do appreciate the upgrade to a corner room, which was a positive aspect of the stay. Overall, while there are still some redeeming qualities, the current renovations and lack of communication significantly affected the overall experience. I hope the hotel restores its usual standards once the upgrades are complete.

Dear Kharlo O., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during a period of renovations. We understand that these changes can impact the guest experience, particularly in key areas such as the reception and Club Millesime. Your concerns regarding the temporary setup of our Club Lounge are duly noted. We aim to provide a premium experience, and we appreciate your patience as we work through these transitions. Additionally, we regret any lack of communication you faced prior to your arrival, as we strive to respond promptly to all inquiries. It is disappointing to learn that you did not receive the welcome amenities typically extended to our Platinum members, and we will review our procedures to ensure that such oversights do not occur in the future. We are grateful for your understanding and appreciate your acknowledgment of the upgrade to a corner room. We look forward to the opportunity of welcoming you back and hope that your next experience will align more closely with your expectations. Best regards, Kirlos Abdou Front Office Manager

Other web-users rate our hotel

  • 605 reviews 9.1/10 Location
  • 1,324 reviews 6.7/10 Room
  • 1,847 reviews 7.9/10 Service
  • 12 reviews 6.9/10 WiFi
  • 484 reviews 6.2/10 Comfort
  • 484 reviews 4.6/10 Cleanliness
  • 459 reviews 8.5/10 Breakfast

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