Novotel Auckland Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 8,445 reviews

Best price
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Novotel Auckland Airport - Image 1
Novotel Auckland Airport - Image 2
Novotel Auckland Airport - Image 3
Novotel Auckland Airport - Image 4
Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport, 2022 AUCKLAND, New Zealand

Description

Hotel extras

  • A short walk from both the Auckland International terminal and the domestic terminal

  • Rooms feature full-length, sound-proof windows to ensure natural light and peace & quiet

  • THIRTEEN50 Kitchen & Bar serves fresh, local produce. Relax, eat and meet.

  • Spacious fitness centre full of natural light

  • Self-parking is available using the Airport carparks

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive Room - Includes internet

Photo out of - Executive Room - Includes internet

All our Executive rooms are located on the premier high floors. Featuring a king sized bed, chaise lounge, espresso coffee machine, bath robes, slippers, complimentary soft drinks and snacks, Smart TV and breakfast in THIRTEEN50 Kitchen & Bar.

  • Views:

    Airport view

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Airport view
See availabilities

Our Superior Room combines modern décor, ergonomic comfort and high-end room facilities such as 2 Double Beds, private bathroom, interactive LED TV, internet access and work desk. Room can accommodate up to 2 adults and 2 children.

  • Views:

    Airport view

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our superior room combines modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private accessible bathroom, interactive LED TV, free WIFI, work desk. Up to 2 adults

  • Views:

    Airport view

Max. number of persons
2
Area
From 26 m² / 279 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Located on our two highest viewing floors. The suite includes a separate lounge, bedroom, en suite, chaise lounge, bath robes, slippers, espresso coffee machine, complimentary soft drinks and snacks, and breakfast in THIRTEEN50 Kitchen & Bar.

  • Views:

    Airport view

Max. number of persons
2
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Auckland Airport

Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport
2022 AUCKLAND
New Zealand

GPS:-37.003947, 174.783543

Telephone
Fax +64 9 257 7222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 263 rooms
  • 14 rooms for people with reduced mobility
  • 26 connecting rooms
  • 263 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Play area
  • Children''s TV Channels

Well-being

In Balance Gym

  • On site

THIRTEEN50 Kitchen & Bar

Photo out of - THIRTEEN50 Kitchen & Bar

THIRTEEN50 Kitchen & Bar is all about modern dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Cooking style
International
Capacity
130
Accessibility
Accessible service
Auckland International Airport, 35 Tom Pearce Drive, Mangere, P.O.BOX 53163 Auckland Airport, 2022 Auckland, New Zealand
Telephone +64 9 257 7200
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

THIRTEEN50 Kitchen & Bar is all about modern dining with a strong Kiwi influence. Showcasing fresh local produce, NZ wines, beers and an exciting cocktail menu. Offering buffet breakfast, à la carte lunch and dinner.

Thirteen50 is a modern and open space that caters for a mix of hotel guests and local visitors. The bar is centrally located drawing people into the space, using rich green granite to the counter tops. Showcasing NZ wines, beer and exciting cocktails.

There are 3 options for you to chose from depending on your tastes. A buffet breakfast, room service and for those in hurry, hot drinks, orange juice and croissants served at the bar.

Large , modern and fully equipped fitness centre to keep you in shape

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  8,445 reviews

Customer review rating 4.5/5

Jan A. Business - Confirmed reviews ALL

Kia ora Jan, Thank you for your wonderful feedback. We are elated to know that you found our rooms comfortable and enjoyed our friendly staff. Your positive feedback encourages us to maintain our quality standards and provide exceptional service to every guest. Kindly offer us a visit again, and we will ensure to provide an even better and unforgettable stay. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Peter M. Couples - Confirmed reviews ALL

Kia ora Peter, Thank you for your wonderful feedback. We are elated to know that you found our rooms spacious and comfortable during your stay. Your positive feedback encourages us to maintain our quality standards and provide exceptional service to every guest. Kindly offer us a visit again, and we will ensure to provide an even better and unforgettable stay. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Ellen O. Couples - Confirmed reviews ALL

Kia ora Ellen, Thank you for taking the time to share your experience with us during your recent stay at Our Place! We’re thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we’re delighted that we could do so for you. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future for another outstanding stay! Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 3.5/5

Debbie S. Couples - Confirmed reviews ALL

Kia ora Debbie, Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Joy C. Families - Confirmed reviews ALL

Kia ora Joy, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Kia ora Jan, Thank you for your wonderful feedback. We are elated to know that you found our rooms comfortable and enjoyed our friendly staff. Your positive feedback encourages us to maintain our quality standards and provide exceptional service to every guest. Kindly offer us a visit again, and we will ensure to provide an even better and unforgettable stay. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Peter M. Couples - Confirmed reviews ALL

excellent

Kia ora Peter, Thank you for your wonderful feedback. We are elated to know that you found our rooms spacious and comfortable during your stay. Your positive feedback encourages us to maintain our quality standards and provide exceptional service to every guest. Kindly offer us a visit again, and we will ensure to provide an even better and unforgettable stay. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Ellen O. Couples - Confirmed reviews ALL

your bed is so comfortable and soft. cleanliness is spotless and your complimentary tea & coffee is great.

Kia ora Ellen, Thank you for taking the time to share your experience with us during your recent stay at Our Place! We’re thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we’re delighted that we could do so for you. Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future for another outstanding stay! Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 3.5/5

Debbie S. Couples - Confirmed reviews ALL

Did NOT like the shower You can see through the glass from the room when someone is having a shower. Not impressed

Kia ora Debbie, Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Joy C. Families - Confirmed reviews ALL

Arrived 1am, still received Accor welcome & put on executive level 10 with airport view. Love that. Very nice room, welcome treats & grateful for late check out to continue journey home.

Kia ora Joy, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Danny L. N. Business - Confirmed reviews ALL

As sbove

Kia ora Danny, Thank you so much for sparing your valuable time and writing a review. We are delighted to know that you found our staff to be helpful and that you enjoyed your experience at Our Place. We consistently seek opportunities to improve our services for every guest to have the best stay and appreciate your feedback for our staff to be aware of. We look forward to the next time you consider staying with us. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.0/5

Angus R. Solo - Confirmed reviews ALL

Nice stay and great breakfast, but still awaiting refund of price match I was assured would happen from the front counter staff - I also lodged a price match in advance via the website but never heard back despite confirmation it would be looked in to….

Kia ora Angus, Thank you very much for taking the time to share your feedback with us. Whilst I wish you had a better experience; we appreciate you advising us of your concerns to learn from to improve our Product and Service to our future guests. We work hard to deliver an exceptional guest experience, and it is apparent that in this case, we fell short; please allow me to express my sincerest apologies. We would appreciate another opportunity to earn back your trust and I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. It is disappointing to read about your concerns regarding your stay; I will investigate the refund of price match you advise and respond accordingly to the email address we have on file. Please feel free to reach out to me directly if I can be of any further assistance by emailing me at sa… Thank you again for sharing your experience, and we hope to have the opportunity to welcome you again in future. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Aisling C. Families - Confirmed reviews ALL

I asked for a bowl to help sterilise my baby’s bottles! The staff went out of the way to find one that was a great size and meant I was able to get them done with no issues! Massive thank you to the evening staff. Breakfast was great and set us up for the day of flying we had ahead of us. Will be back again and can’t recommend it enough

Kia ora Aisling, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Melissa H. Families - Confirmed reviews ALL

The dinner we experienced at the restaurant was superb, highly recommend. Room had everything we needed and was very comfortable, will definitely rebook next time we fly out.

Kia ora Melissa, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Valerie B. Friends - Confirmed reviews ALL

My room was upgraded and I appreciated the extra snacks, etc

Kia ora Valerie, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 1.0/5

Chris K. Couples - Confirmed reviews ALL

Expensive. Room service made a small mistake on an order and then called three additional times, despite being asked to stop as I was on a zoom. The last was a manager calling to apologise. No one at reception on checkout. And then a demanding email to resolve - the room service charge - despite having a credit card on file.

Customer review rating 4.5/5

Patricia A. Couples - Confirmed reviews ALL

Friendly and competent staff. Easy and quick checkin and our room was perfect for our overnight stay

Kia ora Patricia, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. Your feedback will be circulated to all our departments and we look forward to being of service to you again in future. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Carol B. Business - Confirmed reviews ALL

Great location, convenient for meetings that require group members from around the motu to travel with minimal fuss. Staff are professional and friendly. Loved the check in/ check out terminal to skip the queue.

Kia ora Carol, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Kelly Y. Families - Confirmed reviews ALL

Flight cancelation meant we required some accommodation. Dhanielle on reception was amazing. She took the time to sort everything for us and was very helpful. Our room was nicely situated and noise wasn’t an issue at all.

Kia ora Kelly, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Bruce W. Couples - Confirmed reviews ALL

Always great staying at the Novotel. Thought, however, that a tall person may have trouble with knees hitting the wall in the toilet...

Kia ora Bruce, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. Your feedback will be circulated to all our departments and we look forward to being of service to you again in future. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Robert C. Families - Confirmed reviews ALL

Conveniently located within walking distance to International Airport departure.

Kia ora Robert, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. Your feedback will be circulated to all our departments and we look forward to being of service to you again in future. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 4.5/5

Julie A. Families - Confirmed reviews ALL

Clean, comfortable and convenient Staff friendly and welcoming

Kia ora Julie, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. Your feedback will be circulated to all our departments and we look forward to being of service to you again in future. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Hannah H. Families - Confirmed reviews ALL

Comfortable stay, great room service, delicious food.

Kia ora Hannah, Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words. It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality. Your feedback will be circulated to all our departments and we look forward to being of service to you again in future. Naku noa - Kind regards, Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 3.5/5

Katherine T. Business - Confirmed reviews ALL

I would really love to see some bottled water supplied to the rooms. This would make a huge difference when coming off a flight, the rooms are expensive and this is a relatively simple to give clients.

Kia ora Katherine, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Customer review rating 5.0/5

Pamela M. Couples - Confirmed reviews ALL

We stayed one night in transit. Used restaurant on premises also and were very happy with our meals

Kia ora Pamela, Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Naku noa - Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport

Other web-users rate our hotel

  • 3,874 reviews 9.5/10 Location
  • 4,809 reviews 8.7/10 Room
  • 4,629 reviews 9/10 Service
  • 46 reviews 7.5/10 WiFi
  • 2,496 reviews 8.6/10 Comfort
  • 1,859 reviews 7.1/10 Food
  • 1,372 reviews 8.9/10 Cleanliness
  • 924 reviews 8.3/10 Breakfast

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