ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.7/5 560 reviews

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Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat-and-drink breakfast buffet for only EUR 11.50/person

  • Underground parking garage (fee) at the hotel

  • Free WIFI throughout the hotel, including your room.

  • Directly in the city center by the main rail station

Our accommodation(s)

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

GPS:48.401871, 9.986845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Start your day right with our affordable continental breakfast buffet featuring fresh rolls, cold cuts, cheese, muesli, yoghurt, fruit and aromatic hot drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  560 reviews

Customer review rating 1.0/5

Sebastian M. Business - Confirmed reviews ALL

Due to the extreme busyness in Ulm, I had to book with you. I understand that this is a low‑budget hotel, but even then, a basic level of hygiene is expected. The wall and the Toilet door were covered with blood spatters, and the room was dirty. I was given a new room immediately, but honestly, after seeing the blood, I would have preferred to go to another clean hotel. You will not see me return here again. I took photos, which you will receive together with a formal complaint letter.

Dear Mr. m., Thank you for your feedback regarding your recent stay. I sincerely apologize for the unsatisfactory cleanliness you encountered in your room. We strive to ensure that all accommodations meet a high standard of hygiene. I appreciate your understanding when you were provided with a new room; however, I regret that your experience was marred by the initial condition. We will address this matter seriously to prevent future occurrences. Your comments are important to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Lawrence Q. Solo - Confirmed reviews ALL

good customer service. Staff are ready to assist you when you need something. Good breakfast served.

Dear Mr. Q., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you appreciated our customer service, cleanliness and enjoyed the breakfast. Your satisfaction is our priority, and we hope to welcome you back soon. Feel Welcome, Sanjeev Wasan

Customer review rating 0.5/5

Carola F. Families - Confirmed reviews ALL

I asked to kindly cancel my stay as my husband had a stroke a few days earlier and was in intensive care at the hospital. I obviously could not travel! You did not care!!!!!!

Dear Ms. F., Thank you for your feedback regarding your recent experience with us. I am truly sorry to hear about your husband's situation and the distress it has caused you. We strive to be as accommodating as possible, especially in difficult circumstances. However, I regret that we were unable to meet your expectations regarding your cancellation request, as you have chosen a very special discounted offer without any flexibility. We kindly invite you to make your future bookings under a flexible rate, so that you can cancel totally free of charge upto 1 day before arrival. Regarding this review, we want to mention, that you are giving a bad review for all our departments without being our guest. Therefore we kindly ask you to rethink about the single points and the importance of such reviews. We hope to have the opportunity to welcome you under better circumstances in the future. Feel Welcome, Sanjeev Wasan

Customer review rating 4.0/5

Steven P. Solo - Confirmed reviews ALL

Close to the train station and city centre but in a quiet location. Very Friendly and helpful staff. Clean and comfortable room. Very basic breakfast.

Dear Mr. P., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room along with our friendly staff. We appreciate your comments about the breakfast and will take them into consideration for future improvements. We hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Customer review rating 4.5/5

Richard D. Families - Confirmed reviews ALL

We spent one night at Ibis Budget Ulm City on our way back from holidays. Perfect pit stop at walking distance from all city main attractions.

Dear Mr. D., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel to be an excellent value and appreciate your recognition of our convenient location. Hope to see you back again soon. Feel Welcome, Sanjeev Wasan

Other web-users rate our hotel

  • 744 reviews 8.9/10 Location
  • 972 reviews 4.6/10 Room
  • 647 reviews 6.7/10 Service
  • 11 reviews 7.8/10 WiFi
  • 500 reviews 4.2/10 Cleanliness
  • 483 reviews 3.7/10 Comfort
  • 342 reviews 5.6/10 Breakfast
  • 87 reviews 4/10 Amenities

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