ibis budget Ulm City

ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.7/5 450 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ALLSAFE certified hotel

  • Buffet breakfast for only EUR 8.50/person

  • Underground parking garage (fee) at the hotel

  • Directly in the city center by the main rail station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

  • By plane

    FLUGHAFEN STUTTGART At 75km / 47 miles

  • By train

    ULM HBF At 0km / 0 miles

GPS:48.401871, 9.986845

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Ulm City

100% genuine reviews from our guests

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ALL Rating  3.7/5  450 reviews

TripAdvisor Rating  3.5/5  666 reviews

Good luck checking-in outside office hours.

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

I wish I could review the room but I never managed to get it. So this review can be about the non-existing hotel experience. The booking was done and the amount was charged. Upon arrival late at night (around 11pm), the checkin is supposed to be done using a self-service machine at the door. But the machine was not working, a special button on the wall to call for assistance was not working, and no one was picking up the phone (as was on the confirmation email). As a result another room in another hotel had to be booked on the spot.

good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

good

No privacy

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Stayed up all night as the person next snored so loud. I had to drive next day 300km

Great Location

Customer review rating 3.5/5

Daniel Solo - Confirmed reviews ALL

Got there super late, self-service checkin process was a bit cumbersome but not too much so. Accommodations were good, lots of traffic noise butt that's beyond your control. Shower was a bit dodgy, some mold, the drain cover was loose and dirty, hot water inconsistent. All in all decent, fair value.

Beds are hard as stone

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

No parking available. But the worst are the beds. My last stay at an IBIS

well located

Customer review rating 1.0/5

Stefano F. Business - Confirmed reviews ALL

very disappointing . I know the "frugal" character of the Rooms and services of IBIS, but this last experience in your ULM Hotel was very uncomfortable. The reception cash the fee before I had the chance to see the room! As soon as I reached it I immediately realize that was a room for "Smokers", actually all the corridor of 2nd floor was stinky. The Stink in the room was unacceptable. I went down to reception telling the girl about the situation. She answered she was sorry but she could not change my room or reimburse me ! Moreover, she told me that I had to declare that I wanted a NON Smoking room....unbelievable...in case it is the contrary !! In year 2022 the room for smokers are (must be) the exception and who wants to smoke in the room must ask for special rooms I had to sleep two night with the window Open and the air conditioning ON, When I came back to Italy yesterday night I had to put all my clothes and pajamas to wash immediately because the stink of smoke was still very strong.

Pleasing stay

Customer review rating 4.5/5

Raedwald Solo - Confirmed reviews ALL

Good basic hotel, clean and warm.

Centrally located, cheap rates, but not clean

Customer review rating 3.0/5

Victor Families - Confirmed reviews ALL

Easy access, but parking information was unclear, so we ended up in a public parking. In the hallway a distinct cigarette smoke stench was notable, however the room smelled fresh. It looked and was clean, except under the bed where we found a wrap of a condom. Not so nice. However, the shower, toilet and bed seemed fine. Breakfast was plenty.

Dear Mr. Akkerdijk, Thank you for taking the time to tell us about your experience at the ibis budget Ulm City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hauskeeping and Maintanance

TripAdvisor rating 1.0/5

ranesudhakar Business - TripAdvisor review

I visit this Hotel often and observed always issue with Houskeeping and Maintanance. Sometime Shower is not working, Shower Gel is empty or Light in room no started with button. Also the Breakfast time is started after 7:30pm which is for working person too late. The Hotel staff some time very unprofessional as they don't concern about Guest and not able to make sure if the reserved room are Perfect for the Guest.

Customer review rating 3.0/5

Wouter C. Families - Confirmed reviews ALL

No shower gel in the room; the holder in the shower was gone

Dear Mr Clearhout, thank you very much for your feedback about our hotel. Your feedback enables us to continually improve by addressing the deficiencies mentioned. We have forwarded this to the relevant department. We are already looking forward to a new reservation from you. With kind regards Gaby Maier

Dirty, unfriendly

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Simple: Worst hotel stay I ever had.

Good value for money

Customer review rating 2.5/5

Helena Solo - Confirmed reviews ALL

Overall the stay was ok, but my room smelled of cigarettes

Thank you for your feedback We sincerely apologize for any inconvenience caused by the smoke smell. However, you have the option of pressing the emergency call button in the entrance area and ordering a non-smoking room. We hope that you will book our hotel again and until then stay healthy. With kind regards Gaby Maier

Everything we needed

Customer review rating 5.0/5

N M. Families - Confirmed reviews ALL

We used this hotel as a stopover on our way to Italy from Rotterdam the staff were very helpful and the hotel was very clean.

A sleep without a pillow - no good service.

Customer review rating 2.5/5

Alp Families - Confirmed reviews ALL

how good can it be with missing pillow and kettle. Up to now at all ibis hotels kettle was available based on request. I do not know if it is not included for ibis budget or not, but it was not available for this hotel. It was one of the bad experience. other and most important one is, the room was for 2 adult and 1 child. but there were only 2 pillows. when I asked for one more pillow to the receptionüst, she said there is no pillow. this was really shocking for me. I had to sleep without pillow.

Well located

Customer review rating 5.0/5

Bo Solo - Confirmed reviews ALL

Everything is going well

nice stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

hotel room was big enough, bed ok, airconditioning and ventilation ok. Well except that the water drain from shower does not have an air lock and thus with AC on replacement air comes from the water drain. WLAN works well. Location is good.

Well located, good stay, non-smoker-room smelled badly like smoke

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Nice and warm welcome and in general a nice stay. We've been in a non-smoker-room and the room smelled as if there had been someone smoking for a long time when we entered. We directly went to the reception and they told us the hotel was full and we could either leave or get a spray to get rid of the smell. As we were tired from driving to Ulm and took the spray. We had the window opened during the whole stay. However, as my wife is pregnant we were a bit concerned about the outcome of this experiment...

Not satisfied

TripAdvisor rating 2.0/5

a_saleem Business - TripAdvisor review

Unfriendly staff at reception. Extended stay to another night because of work. When returned after work found that my room with my stuff is given to someoneelse because the unfriendly receptionist in the morning did not informed the staff in night shift. Extremely unprofessional.

Good for exploring an interesting city.

TripAdvisor rating 4.0/5

RetiredGeoff Solo travel - TripAdvisor review

The hotel is a standard Ibis Budget, but modern and fresh. Reception staff were friendly. It isnt far to walk to reach the historic centre which is well worth a day to explore - the Minster, do climb the highest church tower in the world - the old fisherman's quarter and walk on the walls. The car park only takes about 30 cars and was full when I arrived. You can't get into it until you have registered because you need a room code. There are parking meters round the back, but it is not ideal.

Great Experience

TripAdvisor rating 4.0/5

sonybmw Families - TripAdvisor review

Thanks for the clean and comfortable room. We are happy and relax during the stay. However, the water from the shower room is easily splash out to the floor of the room. However, this is not a big deal to me.

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