ibis budget Ulm City

Very dirty room, bed not set, bed sheets looking like someone just woke up from the bed, hair on the bed. Blood strains on the walls of the toilets.

Poor parking capabilities in the area (garage was supposedly full) and no clues from the front desk where to park. Woken up by housekeeping at 8am while check-out is at 12. Toilet bowl dirty and walls full of stains. Breakfast area very dirty with milk on the floor and crumbs everywhere. I guess being service oriented and basic hygiene doesn’t count in a Ibis budget hotel.

We stayed only for one night, booked last minute, worked all well. Good option if you are coming late as you receive a code and no need to check in and ‘pick a key’. It is a cheap hotel but we still paid 87€. You know you cannot expect much for a budget, cheap hotel.. I would expect however a clean room, which was not. And it was a smoker room which was not nice either.

The personnel was very rude. We asked for extra blanket and they were complaining about it. Also the breakfast lady was complaining that we did not reserve breakfast at night. When the reception told us we could do it in the morning. In general the service was very poor, the rooms were ok.

It is a great hotel for the price. Has codes for the door, breakfast was included and location was right in the center. Easy access to public transport and walking distance to lots of stores. Would recommend.