ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.5/5 805 reviews

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Neutorstrasse 16, Parkgarage Bessererstr, 89073 ULM, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Buffet breakfast for only EUR 10/person

  • Underground parking garage (fee) at the hotel

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Directly in the city center by the main rail station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

GPS:48.401871, 9.986845

Telephone
Fax +49 731 17662725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  805 reviews

TripAdvisor Rating  3.5/5  680 reviews

Nice comfortable stay

Customer review rating 4.0/5

Slawek Families - Confirmed reviews ALL

Very easy check-in in machine on entrance. Comfortable beds.

As Predicted

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

It was as described It would have been useful to have had the site’s car parking instructions with the confirmation of the booked

Dear HELEN G., We very much appreciate your comments regarding your stay at the ibis budget Ulm City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely disappointed

Customer review rating 1.5/5

Marcelo F. Families - Confirmed reviews ALL

My stay started with a very rude staff, more interested in smoking than helping. The room’s smoke detector was covered in plastic ant the room stinks of cigarettes. The door lock is extremely sensitive and hard to open, very frustrating.

Dear MARCELO RIBERTI F., Thank you for taking the time to tell us about your experience at the ibis budget Ulm City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty and smelly

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

The rooms were dirty and there was cigarette smoke smell inside, particularly in the toilet.

Bas experience

Customer review rating 1.5/5

Maurizio Families - Confirmed reviews ALL

Upon arrival the room assigned to us was dirty (nails and hair on the bed). The only alternative was a room that reeked of cigarette smoke where we slept with the window open

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Other web-users rate our hotel

  • 921 reviews 9/10 Location
  • 1,349 reviews 3.8/10 Room
  • 639 reviews 6.4/10 Service
  • 26 reviews 8.3/10 WiFi
  • 753 reviews 2.8/10 Cleanliness
  • 635 reviews 3.1/10 Comfort
  • 440 reviews 5.6/10 Breakfast
  • 160 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.