ibis budget Ulm City 1 star

Customer review rating (ALL Rating) 3.5/5 807 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Buffet breakfast for only EUR 10/person

  • Underground parking garage (fee) at the hotel

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Directly in the city center by the main rail station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Ulm City

Neutorstrasse 16, Parkgarage Bessererstr
89073 ULM
Germany

GPS:48.401871, 9.986845

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  807 reviews

TripAdvisor Rating  3.5/5  682 reviews

I was provided a room which was doubly booked by another person

Customer review rating 0.5/5

Abhoy T. Business - Confirmed reviews ALL

The most horrific experience in my last stay at IBIS budget New Ulm. My booking ID is MTWDGFMT. I arrived the hotel around 11:30. I checked in using the Kiosk. I was allotted room No 316. When I opened the room using the code, it was already booked and there was a person already there. It was not just shocking for me but also for the gentleman inside. I am sure it is illegal to enter anybodys room like that. I am not sure how such a lapse was possible by the hotel. The story doesn't end there, I was provided another room, No 014, for the night on 13th. It was a filthy room, dirty floor, the toilet was dirty and stains, the soap was opened and used and the TV doesnt work. And when I came to the room on 14th, I believe somebody had entered the room, as all the lights were on. I was finally provided another room for the 14th night, room No 335. Yes it was clean, but there was no assistance provided to shift my luggage to that room. Anyways, it was the most shocking & disgusting experience. I would need an explanation on how could this happen?

Good location, clean&quiet

Customer review rating 4.5/5

Laurentiu Business - Confirmed reviews ALL

A very good experience

Dear LAURENTIU C., We very much appreciate your comments regarding your stay at the ibis budget Ulm City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice, clean hotel

Customer review rating 4.5/5

G Business - Confirmed reviews ALL

nice, clean hotel, quiet neighborhood, close to railway station

Good Location

Customer review rating 4.5/5

Steven C. Business - Confirmed reviews ALL

Well run hotel in a good location for transportation and shopping.

Next to the city centre

Customer review rating 4.5/5

Lrd Solo - Confirmed reviews ALL

Good place to stay, easy access.

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Other web-users rate our hotel

  • 913 reviews 9/10 Location
  • 1,352 reviews 3.8/10 Room
  • 636 reviews 6.1/10 Service
  • 25 reviews 7.8/10 WiFi
  • 765 reviews 2.8/10 Cleanliness
  • 636 reviews 3/10 Comfort
  • 437 reviews 5.5/10 Breakfast
  • 156 reviews 2.9/10 Amenities

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