No parking available. But the worst are the beds. My last stay at an IBIS

very disappointing . I know the "frugal" character of the Rooms and services of IBIS, but this last experience in your ULM Hotel was very uncomfortable. The reception cash the fee before I had the chance to see the room! As soon as I reached it I immediately realize that was a room for "Smokers", actually all the corridor of 2nd floor was stinky. The Stink in the room was unacceptable. I went down to reception telling the girl about the situation. She answered she was sorry but she could not change my room or reimburse me ! Moreover, she told me that I had to declare that I wanted a NON Smoking room....unbelievable...in case it is the contrary !! In year 2022 the room for smokers are (must be) the exception and who wants to smoke in the room must ask for special rooms I had to sleep two night with the window Open and the air conditioning ON, When I came back to Italy yesterday night I had to put all my clothes and pajamas to wash immediately because the stink of smoke was still very strong.

Good basic hotel, clean and warm.

Easy access, but parking information was unclear, so we ended up in a public parking. In the hallway a distinct cigarette smoke stench was notable, however the room smelled fresh. It looked and was clean, except under the bed where we found a wrap of a condom. Not so nice. However, the shower, toilet and bed seemed fine. Breakfast was plenty.

I visit this Hotel often and observed always issue with Houskeeping and Maintanance. Sometime Shower is not working, Shower Gel is empty or Light in room no started with button. Also the Breakfast time is started after 7:30pm which is for working person too late. The Hotel staff some time very unprofessional as they don't concern about Guest and not able to make sure if the reserved room are Perfect for the Guest.

No shower gel in the room; the holder in the shower was gone

Simple: Worst hotel stay I ever had.

Overall the stay was ok, but my room smelled of cigarettes

We used this hotel as a stopover on our way to Italy from Rotterdam the staff were very helpful and the hotel was very clean.

how good can it be with missing pillow and kettle. Up to now at all ibis hotels kettle was available based on request. I do not know if it is not included for ibis budget or not, but it was not available for this hotel. It was one of the bad experience. other and most important one is, the room was for 2 adult and 1 child. but there were only 2 pillows. when I asked for one more pillow to the receptionüst, she said there is no pillow. this was really shocking for me. I had to sleep without pillow.

Everything is going well

hotel room was big enough, bed ok, airconditioning and ventilation ok. Well except that the water drain from shower does not have an air lock and thus with AC on replacement air comes from the water drain. WLAN works well. Location is good.

Unfriendly staff at reception. Extended stay to another night because of work. When returned after work found that my room with my stuff is given to someoneelse because the unfriendly receptionist in the morning did not informed the staff in night shift. Extremely unprofessional.

The hotel is a standard Ibis Budget, but modern and fresh. Reception staff were friendly. It isnt far to walk to reach the historic centre which is well worth a day to explore - the Minster, do climb the highest church tower in the world - the old fisherman's quarter and walk on the walls. The car park only takes about 30 cars and was full when I arrived. You can't get into it until you have registered because you need a room code. There are parking meters round the back, but it is not ideal.

Thanks for the clean and comfortable room. We are happy and relax during the stay. However, the water from the shower room is easily splash out to the floor of the room. However, this is not a big deal to me.