ibis Ulm City 2 stars

Customer review rating (ALL Rating) 4.1/5 878 reviews

ibis Ulm City - Image 1
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Neutorstrasse 12, 89073 ULM, Germany

Description

Hotel extras

  • 24/7 free Wi-Fi

  • 600 m from Ulm station. Tram stop Theater is reachable in 2 min. on foot.

  • Parking garage with a 1.90 meter height limit for 12.00 EUR per night

  • Drinks and paninis available at the 24 h bar

  • Non-smoking hotel

Our accommodation(s)

Hotel location

ibis Ulm City

Neutorstrasse 12
89073 ULM
Germany

GPS:48.401819, 9.987249

Telephone
Fax +49 731 9647123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  878 reviews

TripAdvisor Rating  3.7/5  686 reviews

Customer review rating 5.0/5

Martin H. Families - Confirmed reviews ALL

A warm welcome when we arrived, check in was quick and easy

Sehr geehrter Herr H., vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Sie mit unserem Service und dem Empfang während Ihres Aufenthalts zufrieden waren. Ihr Lob motiviert unser Team, weiterhin sein Bestes zu geben. Mit freundlichen Grüßen, ibis Ulm City

Customer review rating 2.0/5

Hristo K. Business - Confirmed reviews ALL

room was not clean enough. could be bigger

Dear Hristo K., Thank you for sharing your feedback. I regret to learn that your experience did not meet your expectations regarding room cleanliness and size. We appreciate your comments as they help us to improve our services in the future. Goodbye, ibis Ulm City

Customer review rating 5.0/5

Nikolay P. Business - Confirmed reviews ALL

Most of the other hotels do not have people at night in the reception. Not in this hotel! In general the service was pretty good

Dear Nikolay P., Thank you for your kind words regarding our reception service. We take pride in offering assistance around the clock, ensuring our guests feel supported at all times. Your feedback on our service is greatly appreciated. Best regards, ibis Ulm City

Customer review rating 5.0/5

Claus-eckhard K. Business - Confirmed reviews ALL

Very pleasant stay, staff very helpful with information on Ulm.

Sehr geehrter Herr K., vielen Dank für Ihre freundlichen Worte. Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und unser Team Ihnen mit Informationen über Ulm behilflich sein konnte. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, ibis Ulm City

Customer review rating 3.0/5

Alvaro R. L. R. Business - Confirmed reviews ALL

The room had a weird smell. One lamp was falling down and apparently repaired before with some tape, that obviously was not useful. The TV could not be turned on. There were visible fungi in the shower, and there was no soap. I had to ask for it at the front desk.

Dear Alvaro R. L. R., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you encountered, particularly concerning the condition of your room and the lack of essential amenities. Please be assured that cleanliness and maintenance are priorities for us, and your comments will be reviewed with our team to enhance our service. We appreciate your understanding and hope to provide you with a better experience in the future. Best regards, ibis Ulm City

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Other web-users rate our hotel

  • 507 reviews 8.7/10 Location
  • 604 reviews 4.7/10 Room
  • 459 reviews 8.9/10 Service
  • 19 reviews 5.7/10 WiFi
  • 309 reviews 4/10 Comfort
  • 303 reviews 8.3/10 Breakfast
  • 278 reviews 4.8/10 Cleanliness
  • 155 reviews 2.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.