ibis Ulm City 2 stars

Customer review rating (ALL Rating) 4.1/5 1,024 reviews

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Neutorstrasse 12, 89073 ULM, Germany

Description

Hotel extras

  • 24/7 free Wi-Fi

  • 600 m from Ulm station. Tram stop Theater is reachable in 2 min. on foot.

  • Parking garage with a 1.90 meter height limit for 12.00 EUR per night

  • Drinks and paninis available at the 24 h bar

  • Non-smoking hotel

Our accommodation(s)

Hotel location

ibis Ulm City

Neutorstrasse 12
89073 ULM
Germany

GPS:48.401819, 9.987249

Telephone
Fax +49 731 9647123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,024 reviews

TripAdvisor Rating  3.5/5  677 reviews

well located, low level hospitality but high price

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

rooms are super simple, but price is like a mid level hotel - too much money for too less service.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Good stay

Customer review rating 5.0/5

Herthi Friends - Confirmed reviews ALL

Very friendly staff.

Dear HERTHA O., We very much appreciate your comments regarding your stay at the ibis Ulm City. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Ideal for Everything

Customer review rating 4.5/5

Ronald C. Friends - Confirmed reviews ALL

Great hotel ,friendly staff .

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Ulm City. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

In need of updating, good location, cheap stay

TripAdvisor rating 2.0/5

James K Friends getaway - TripAdvisor review

I booked two rooms directly through ALL ACCOR for a November stay in September. All went through and fine, at a decent price. We selected the ‘rooms next to or facing each other’ option and were dually given rooms next to each other. On the morning of our stay Ibis tried to take the money out of my account again, which declined thankfully. On arrival they told me it had declined, but I had to then prove that I had already paid. A ten minute hold up, but was sorted in the end. I believe this is because I ‘checked in’ the day before arrival, as per the email received telling me to do so. Location is good for what we wanted, central, easy to get to and plenty of transport links nearby. We went to our room and were amazed by the strong smell of smoke, despite ‘no smoking’ signs being prominent throughout. The rooms smelt a little less thankfully. The hotel is quite dated, and in dire need of a refresh. Rooms are very basic - 5 hangers, no tissues, really small towels, a tv. There are no drink making facilities, which is a shame. You could use the toilet paper to sand wood! The bed was ok, not a bad night sleep, could hear people though through the thin walls. We didn’t have breakfast included so cannot comment on that, but there is a lovely bakery next door which I would highly recommend. Check out simple and quick. There’s an Ibis Budget next door, and if our hotel was the better version I would hate to see what the Budget is like! To summarise, if you just want a place to sleep and aren’t bothered about anything else, it’s fine… but don’t check in online before!

Thank you for taking the time to tell us about your experience at the ibis Ulm City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Good location, no problems

Customer review rating 4.5/5

Keith B. Friends - Confirmed reviews ALL

No problems whatsoever, good location and very good staff.

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Ulm City. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

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Other web-users rate our hotel

  • 501 reviews 9/10 Location
  • 635 reviews 4.7/10 Room
  • 466 reviews 8.8/10 Service
  • 9 reviews 6/10 WiFi
  • 336 reviews 8.8/10 Breakfast
  • 327 reviews 4.4/10 Comfort
  • 302 reviews 4.3/10 Cleanliness
  • 145 reviews 3.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.