ibis budget Marseille l'Estaque 2 stars

Customer review rating (ALL Rating) 3.8/5 429 reviews

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17 rue du Docteur Zamenhof, 13016 MARSEILLE, France

Description

Hotel extras

  • Enjoy breakfast on the terrace overlooking the sea.

  • Free parking (no booking required).

  • Our team is here to help 24/7.

  • You're not far from your ship with quick access to the port of Marseille.

  • Easy access from the A7 highway and the A55 coastal highway.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Marseille l'Estaque

17 rue du Docteur Zamenhof
13016 MARSEILLE
France

GPS:43.359198, 5.322447

Telephone
Fax +33 4 91 69 09 33

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  429 reviews

TripAdvisor Rating  3.5/5  356 reviews

Stinked like tabacoo

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Have your tried to get to the hotel from the train station by night? It is a very bad image: So much poverty and decadence.

Dear A., Thank you for taking the time to tell us about your experience at the ibis budget Marseille L'Estaque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A necessary but not great experience.

Customer review rating 3.0/5

Pete -. S. Families - Confirmed reviews ALL

IBIS budget so was aware that this would be basic and did not have high expectations. Location is isolated from Marseille centre but with easy access via 10 min train journey (5 min walk) or 20 min bus journey (5 min walk). Room, standard ibis budget basic, extractor in shower not operational so strong damp smell in room. Not sure why towel has to be so small and useless, not really seeing the budget there. Reasonably clean though floor bit dirty. Staying for large event so hotel space at a premium and as such was happy to get any room but even at that, very expensive for what was a basic stay.

Dear PETER ANTHONY M., Thank you for taking the time to tell us about your experience at the ibis budget Marseille L'Estaque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, Enjoyable stay

Customer review rating 4.5/5

Hao Couples - Confirmed reviews ALL

Great budget hotel, everything we could ask for. Room was relatively clean for the price. Aircon and shower water pressure was fantastic. Room and corridor did not have a stench. Great value for money!

Good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I'm very satisfied! I warmly recommend👍 Best regards

Dear ADEL B., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the ibis budget Marseille L'Estaque. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linda Purwanti Director of Quality Sofitel Bali Nusa Dua Beach Resort h9…

Disappointed

Customer review rating 1.5/5

Julian Families - Confirmed reviews ALL

The first thing we all noticed upon entering the room assigned was a terrible smell - it smelled like we had just opened a sewage duct. We opened the window as wide as possible and my daughter began to make the top bunk bed (bed was not prepared) but quickly abandoned her quest as she had found bits of food left on the mattress. We did get a different room, which was better, but the overall experience/impression was not as expected.

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Other web-users rate our hotel

  • 212 reviews 8.7/10 Location
  • 377 reviews 4.3/10 Room
  • 332 reviews 8.9/10 Service
  • 6 reviews 9.5/10 WiFi
  • 247 reviews 2.7/10 Cleanliness
  • 136 reviews 5.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.