ibis budget Marseille l'Estaque 2 stars

Customer review rating (ALL Rating) 3.8/5 382 reviews

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17 rue du Docteur Zamenhof, 13016 MARSEILLE, France

Description

Hotel extras

  • Enjoy breakfast on the terrace overlooking the sea.

  • Free parking (no booking required).

  • Our team is here to help 24/7.

  • You're not far from your ship with quick access to the port of Marseille.

  • Easy access from the A7 highway and the A55 coastal highway.

Our accommodation(s)

Hotel location

ibis budget Marseille l'Estaque

17 rue du Docteur Zamenhof
13016 MARSEILLE
France

GPS:43.359198, 5.322447

Telephone
Fax +33 4 91 69 09 33

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  382 reviews

TripAdvisor Rating  3.6/5  364 reviews

Customer review rating 0.5/5

Evelyne R. Families - Confirmed reviews ALL

Chambre sale, mal nettoyée, mauvaise odeur, hôtel trop exentré

Madame R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marseille L\'Estaque. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

exceptionally

Customer review rating 5.0/5

Janina Families - Confirmed reviews ALL

very friendly staff at the reception, impeccable cleanliness, exceptional breakfast, great location

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. La direction

Very helpful and kind front desk staff

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Good links to public transport into Marseille. Rooms basic.

Great Service

Customer review rating 5.0/5

Mobiusbloo Couples - Confirmed reviews ALL

The hotel staff went above and beyond to help us - especially when our Taxi did not arrive. 2 Oct - we booked a taxi to take us to the cruise terminal and the Taxi did not arrive after 1 hour. The guy who was working on reception felt so sorry for us and he called several Taxi companies to try to help us, but they were all flat-out busy (fans of the Rugby World Cup were in Marseille, as well as 4 cruise ships, it was crazy busy). So the same guy asked his colleague if he could use his car to take us (4 adults and all our luggage) to the cruise terminal - in his own car! This was above and beyond. Tip: if you book this hotel, be respectful to the staff - they are very kind and doing a great job!

Dear GLENN P., We very much appreciate your comments regarding your stay at the ibis budget Marseille L'Estaque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Pre-Cruise Location

Customer review rating 4.0/5

Deborah P. Solo - Confirmed reviews ALL

Room was clean. Staff was accommodating. Breakfast was tasty & filling.

Dear DEBORAH P., We very much appreciate your comments regarding your stay at the ibis budget Marseille L'Estaque. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 146 reviews 9.1/10 Location
  • 315 reviews 4.9/10 Room
  • 279 reviews 9.2/10 Service
  • 195 reviews 3.5/10 Cleanliness
  • 132 reviews 6.1/10 Breakfast
  • 12 reviews 10/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.