hotelF1 Marseille Plan de Campagne N°1

Customer review rating (ALL Rating) 3.9/5 264 reviews

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Description

Hotel extras

  • Ideally located in the Plan de Campagne commercial area

  • 15 minutes downtown Marseille

  • CHECK-IN: 2pm CHECKOUT: 11am

  • Free and fully enclosed car park for guests

  • Close to Aix TGV station and Marignane airport

Our accommodation(s)

Hotel location

hotelF1 Marseille Plan de Campagne N°1

Centre commercial Barnéoud
13480 CABRIES
France

GPS:43.418047, 5.36489

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  264 reviews

TripAdvisor Rating  3.0/5  44 reviews

Well located and good stay.

Customer review rating 2.5/5

Mohamed A. Solo - Confirmed reviews ALL

Unfortunately getting to the car park there is a Big pavement facing the main door of the entrance we can't even see it. Not good for the cars. And the room smells of cigarettes. Not nice at all.

Dear MOHAMED A., Thank you for taking the time to tell us about your experience at the hotelF1 Marseille Plan de Campagne N°1 (rénové). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Zéro

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

Zéro

Madame/Monsieur J., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Marseille Plan de Campagne N°1 (rénové). Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Hotel F1 sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Good

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Easy

Dear MESSAOUD C., We very much appreciate your comments regarding your stay at the hotelF1 Marseille Plan de Campagne N°1 (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Puces de lit et désinvolture de la réception ET de Accor.

TripAdvisor rating 1.0/5

Laurent W TripAdvisor review

Je demande maintenant un remboursement total et un dédommagement ! J'ai été victime de punaises de lit, 18 piqûres et une nuit de cauchemar, une autre chambre accordée en pleine nuit... et au matin de constater que la 1ère chambre avait été refaite pour être relouée, contrairement aux dires de l'accueil m'assurant qu'une entreprise de dés-insectisation avait été missionnée ! J'ai averti le Siège Accor il y a un mois et je n'ai eu qu'une réponse stéréotypée. maintenant j'agis, photos à l'appui. Cet hôtel aurait dû être fermé ! au moins le temps du traitement.

It's Ok.

Customer review rating 3.5/5

Paul K. Solo - Confirmed reviews ALL

The price is ok for the stay.

Dear PAUL K., We very much appreciate your comments regarding your stay at the hotelF1 Marseille Plan de Campagne N°1 (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 118 reviews 7/10 Location
  • 258 reviews 4.1/10 Room
  • 197 reviews 8.2/10 Service
  • 135 reviews 3.3/10 Comfort
  • 131 reviews 6.1/10 Cleanliness
  • 47 reviews 2.4/10 Amenities
  • 40 reviews 5.9/10 Breakfast
  • 12 reviews 3.1/10 Food

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