Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.7/5 567 reviews

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Tangcity superblock, Jl. jend sudirman no. 1, 15117 TANGERANG, Indonesia

Description

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 6 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

Our accommodation(s)

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Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonesia

GPS:-6.194012, 106.633935

Telephone
Fax +62 21 29038899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  567 reviews

Customer review rating 5.0/5

Erwin B. Families - Confirmed reviews ALL

repeater guest since 2017 until now, not the best hotel in Tangerang but one of the best hospitality hotel in Tangerang

Dear Mr. Erwin B., It is always a pleasure to welcome you back to Novotel Tangerang. Thank you for being a loyal guest since 2017 and for continuing to place your trust in us throughout the years. We are truly grateful for your recognition of our hospitality. Knowing that our service has remained a positive part of your stays is incredibly meaningful to the entire team. Your continued support inspires us to keep improving while maintaining the warm and genuine hospitality you have come to know. We look forward to welcoming you again and creating many more memorable stays together. Best regards, Vinna Front Office Manager

Customer review rating 5.0/5

Mohmmed B. Friends - Confirmed reviews ALL

It was nice i will booking you always

Dear Mr. Mohmmed B., Thank you for your kind words and for sharing your positive experience with us. We are delighted to know that you enjoyed your stay and found Novotel Tangerang a place you would be happy to return to. Your intention to stay with us again truly means a lot to our team. We look forward to welcoming you back on your next visit and making each stay just as enjoyable. Best regards, Vinna Front Office Manager

Customer review rating 5.0/5

Janhar G. Business - Confirmed reviews ALL

Good room, good the staff

Dear Mr. Janhar G., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed our strategic location, comfortable room, and the service provided by our team. Your kind words are truly appreciated and will serve as great motivation for us to continue delivering the best experience to all our guests. We sincerely look forward to welcoming you back to Novotel Tangerang for another enjoyable stay in the future. Our Best Regards, Vinna Front Office Manager

Customer review rating 3.5/5

Ahmad F. S. Couples - Confirmed reviews ALL

for staycation purpose, near mall with direct access

Dear Mr. Ahmad F. S., Thank you for sharing your feedback with us. We are pleased to know that you appreciated our strategic location, especially the convenient direct access to the mall, which makes Novotel Tangerang a suitable choice for a relaxing staycation. We noticed that your check-out experience was rated 60, and we sincerely regret that this part of your stay did not meet your expectations. We would appreciate the opportunity to understand what could have been better and use your feedback to improve our service. We hope to have the pleasure of welcoming you back and providing you with a smoother and more enjoyable experience on your next stay. Warm regards, Vinna Front Office Manager

Customer review rating 3.5/5

Marco S. Families - Confirmed reviews ALL

We booked for 2 night 3 days, in every middle of the night, the room felt hot, i believe due to saving the electric cost, the shut down the ac for certain time.

Dear Mr. S., Thank you very much for taking the time to share your experience with us. Please accept our sincere apologies for the discomfort you experienced during your stay, particularly with the room temperature during the night We completely understand how unpleasant it must have been to wake up feeling warm, especially when you were expecting a comfortable and restful night's sleep. Your comfort is very important to us, and we truly regret that we did not meet your expectations on this occasion Please be assured that we take your feedback seriously. We have shared your comments with our Engineering team for a thorough check of the air-conditioning system and its overnight performance to ensure it operates consistently and provides the comfort our guests deserve Thank you again for bringing this to our attention. We sincerely hope to have the opportunity to welcome you back and provide you with a much more comfortable and pleasant stay Warm regards, Vinna Front Office Manager

Other web-users rate our hotel

  • 270 reviews 9.4/10 Location
  • 440 reviews 8.5/10 Room
  • 671 reviews 9.2/10 Service
  • 5 reviews 9.4/10 WiFi
  • 396 reviews 9.5/10 Food
  • 276 reviews 8.8/10 Amenities
  • 241 reviews 8.8/10 Cleanliness
  • 204 reviews 9.1/10 Breakfast

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