Grand Mercure Bangalore 5 stars

Customer review rating (ALL Rating) 4.4/5 1,040 reviews

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Description

Hotel extras

  • Close proximity to major IT, business/financial hubs/districts, green parks & leisure spots.

  • Two premium restaurants, serving global and inspired Indian cuisine respectively.

  • Located amidst lush, peaceful surroundings with effortless connectivity to the city.

  • Pet-friendly stays for a stress-free travel experience.

  • All-suite rooms with kitchenettes, living rooms & select suites with balconies.

Our accommodation(s)

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Hotel location

Grand Mercure Bangalore

12th Main Koramangala, 3rd Block
560034 BENGALURU
India

GPS:12.928873, 77.627443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,040 reviews

Customer review rating 3.5/5

Amit S. Families - Confirmed reviews ALL

Hotel location is good, breakfast was great however basics such as wallet for parking was unavailable. Secondly, very old property & nothing exciting to see

Dear Amit S., Thank you for sharing your feedback following your family stay at Grand Mercure Bangalore. We are pleased to know that you enjoyed our location and breakfast. We sincerely apologize for the shortcomings you experienced during check-in and for the unavailability of the parking wallet. We also regret that the overall condition of the property and the WiFi speed did not fully meet your expectations. Your feedback regarding the team experience and connectivity has been noted and will be shared with the respective departments for improvement. As an ALL Classic member, we appreciate your loyalty and value your feedback, which helps us identify areas where we can do better. Thank you for choosing Grand Mercure Bangalore. We hope to have the opportunity to provide you and your family with a more seamless experience on a future visit. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Vinay J. Friends - Confirmed reviews ALL

Warm and comfortable. Very helpful staff. Lovely location.

Dear Vinay J., Thank you for sharing your feedback following your recent stay at Grand Mercure Bangalore. We are pleased to know that you enjoyed our location, comfortable accommodation and the warm hospitality of our team. Your special appreciation of Chef Vilas is particularly encouraging, and we will be happy to share your compliments with him. We have also noted your suggestions regarding greater attention to housekeeping details, improvements to the buffet and the inclusion of more local options at our bar. Your feedback will be shared with the respective teams as we continue to refine our guest experience. Thank you for your recommendation. We hope to have the pleasure of hosting you and your friends again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.5/5

Anita K. Business - Confirmed reviews ALL

Excellent

Dear Anita K., Thank you for sharing your feedback following your recent business stay at Grand Mercure Bangalore. We are pleased to know that you had an excellent overall experience and appreciated the service from our team, along with the smooth check-in and departure and reliable WiFi. We sincerely apologize for the concern regarding pests noticed in the bedroom corners. We have taken note of your feedback and will share it with our Housekeeping and Engineering teams for appropriate pest-control attention. As an ALL Silver member, we truly appreciate your loyalty and your 9/10 recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again with an even more comfortable experience. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Rebecca M. S. Business - Confirmed reviews ALL

We had a great stay that was a mix of business and pleasure

Dear Rebecca M. S., Thank you for sharing your feedback following your recent stay at Grand Mercure Bangalore. We are pleased to know that you enjoyed the convenient location, comfortable stay, cleanliness, breakfast and the warm hospitality of our team. It is wonderful to hear that Lau Baby remembered your extra-hot cappuccino preference and made your mornings special with her thoughtful service. We will be sure to share your appreciation with her. We have also noted your feedback regarding the buffet experience and Room Service, particularly the value perception, and will share this with our Food & Beverage team for review. As an ALL Classic member, we truly appreciate your loyalty and your 10/10 recommendation. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Rahul K. Solo - Confirmed reviews ALL

All good

Dear Rahul K., Thank you for sharing your feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you had an excellent experience and appreciated our location, accommodation, cleanliness, breakfast and service. It is wonderful to see that you enjoyed the full range of facilities and services, including dining, the bar, Room Service, gym, pool and treatment experience. We also appreciate your recognition of our sustainability initiatives. Thank you for the perfect rating and recommendation. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Other web-users rate our hotel

  • 293 reviews 9.5/10 Location
  • 602 reviews 7.9/10 Room
  • 1,314 reviews 9.5/10 Service
  • 13 reviews 6.9/10 WiFi
  • 611 reviews 9.1/10 Food
  • 210 reviews 8.7/10 Breakfast
  • 209 reviews 7.3/10 Cleanliness
  • 69 reviews 9.2/10 Wellness Area

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