Grand Mercure Bangalore 5 stars

Customer review rating (ALL Rating) 4.5/5 1,013 reviews

Grand Mercure Bangalore - Image 1
Grand Mercure Bangalore - Image 2
Grand Mercure Bangalore - Image 3
Grand Mercure Bangalore - Image 4

Description

Hotel extras

  • Close proximity to major IT, business/financial hubs/districts, green parks & leisure spots.

  • Two premium restaurants, serving global and inspired Indian cuisine respectively.

  • Located amidst lush, peaceful surroundings with effortless connectivity to the city.

  • Pet-friendly stays for a stress-free travel experience.

  • All-suite rooms with kitchenettes, living rooms & select suites with balconies.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Grand Mercure Bangalore

12th Main Koramangala, 3rd Block
560034 BENGALURU
India

GPS:12.928873, 77.627443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,013 reviews

Customer review rating 5.0/5

Markus R. Business - Confirmed reviews ALL

I love to stay there...

Dear Markus R., Thank you for your kind words regarding your recent stay at Grand Mercure Bangalore. We are delighted to hear that you enjoyed your time with us and appreciate your loyalty. We look forward to welcoming you back in the future. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Koodathumuriyil V. E. Business - Confirmed reviews ALL

Damp bathing towels and residual cigarette smell in the room from some previous guest who may have smoked illegally was a put off. Other than that liked the hotel. Staff quite polite and helpful.

Dear Koodathumuriyil V. E., Thank you for taking the time to share your detailed feedback following your recent business stay with us. We are pleased to know that you appreciated our central location, spacious suites, and the courteous and helpful service extended by our team. At the same time, we sincerely regret the inconvenience caused by the damp towels and the residual cigarette smell in the room. We understand how this can affect the comfort of your stay, and your feedback has been shared with our Housekeeping and Operations teams for review and corrective action. We also appreciate your comments regarding the décor and the opportunity to further enhance the sophistication of our suites. Your observations are valuable as we continue to look at ways to improve the overall guest experience. As an ALL Classic member, we truly value your patronage and recommendation. We hope to have the opportunity to welcome you back to Grand Mercure Bangalore and provide you with an even more comfortable stay. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.5/5

Yogesh G. Business - Confirmed reviews ALL

It's good

Dear Yogesh G., Thank you for your positive feedback. We are delighted to hear that you had a nice experience at Grand Mercure Bangalore. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 3.0/5

Chirag M. Business - Confirmed reviews ALL

The stay was comfortable. Reception staff was very humble and polite. However, what disappointed me was the room size and breakfast experience. I went to the breakfast at 9:30 and even after ordering dosa and eggs, i waited for 35 mins and when I asked they just said sir it will take time you can see its packedZ Then they served the dosa after 45 mins by the time I lost my apetite. And while going out when I asked them to cancel the eggs order, found out they did not even write my eggs order afterall. For the room, it was just next to lift so there was a lot of noice coming in the morning. The balcony was there however the view was not something very special. When I went to the steam room they said sir you have to get a massage first that is paid. In my whole experiences of 5 stars, i have never seen someone saying this to access steam room. Considering the price, I might book another hotel

Dear Chirag M., Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know that you found your stay comfortable and appreciated the humility and politeness of our Front Office team, as well as the cleanliness and overall service. At the same time, we sincerely apologize for the disappointment caused by your breakfast experience. The extended waiting time for the dosa and the fact that your egg order was not recorded are certainly not the standards we aim to maintain. We have noted your feedback and will be sharing it with our Culinary team for review and corrective action. We also regret the inconvenience caused by the noise from the room located near the lift. We understand how this could affect your comfort, particularly during the morning hours. Your feedback regarding the room allocation and the steam room experience has also been noted and will be reviewed by the concerned teams. We truly value your candid feedback and understand your concerns regarding the overall value of your stay. We hope to have the opportunity to welcome you back and provide you with a more seamless and satisfying experience. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Nitin J. Business - Confirmed reviews ALL

Right from Booking at Reservation on phone and staff at Reception during check In Staff at Breakfast Varanda and also at Bar near swimming Pool....all are good polite, respect each Guest with great smile and serve well

Dear Nitin J., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our peaceful location and the courteous service provided by our staff across various areas of the hotel. Your kind words will certainly motivate the team to continue delivering exceptional experiences. Kind Regards, Parag Shah Grand Mercure Bangalore

Other web-users rate our hotel

  • 302 reviews 9.5/10 Location
  • 596 reviews 7.9/10 Room
  • 1,300 reviews 9.4/10 Service
  • 12 reviews 7.7/10 WiFi
  • 598 reviews 9/10 Food
  • 304 reviews 8.4/10 Comfort
  • 210 reviews 7.4/10 Cleanliness
  • 206 reviews 8.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Bengaluru Hotels