Novotel Manila Araneta City is a midscale hotel in Quezon City's business and leisure district with access to LRT and MRT stations. Relish modern comfort in 401 rooms and suites, indulge at Food Exchange Manila, gather at Gourmet Bar by Novotel, and enjoy great music at The 6th Manila. Perfect for business or leisure, discover Kids Club by Novotel, In Balance Spa, In Balance Fitness, Bridal Garden, pillarless Grand Ballroom, and 7 meeting rooms.
The 4-star Novotel Manila Araneta City is the perfect base to explore Quezon City, located right beside Smart Araneta Coliseum and a few steps from Gateway Mall and New Frontier Theatre. Be it for business or pleasure, guests enjoy proximity to business centers, shopping malls, historical sites and entertainment venues. Nearby attractions include Art In Island 3D Museum, Farmers' Market, Gateway Gallery and Quezon Memorial Circle.
Located in the heart of Araneta City, a prime shopping, dining and commercial district in Quezon City, Novotel Manila Araneta City is adjacent to the Smart Araneta Coliseum, New Frontier Theater and Gateway Mall.
We would like to welcome you to Novetel Manila Araneta City hotel, a splendid hotel at the centre of Quezon city's busy district. Come experience Manila with us.
Maria Manlulu - Garcia, Hotel Management
Hotel extras
Free WIFI in all areas
Multi-level covered parking
Spa, Kiddie and Adult Pool, Fitness Center and Kids Club
Our Large, well designed Executive Suite includes 1 King bedroom and a separate living room. Offers luxurious bathroom amenities and free local calls. Up to 2 adults and 2 children.
Page 1 out of 2, Access & Transport 1 :, Access & Transport 2 :
ARANETA CTR BUS PORT
Bus stop
Access:
180 m / 0.11 mi4 min walk
CUBAO BUS TERMINAL
Bus stop
Access:
180 m / 0.11 mi
ARANETA CTR BUSPORT
Bus stop
Access:
180 m / 0.11 mi
LIGHT RAIL TRANSIT
Railway station
Access:
340 m / 0.21 mi
METRO RAIL TRANSIT
Railway station
Access:
360 m / 0.22 mi
MRT AND LRT
Railway station
Access:
1 km / 0.62 mi30 min walk / 5 min drive
CLARK INTL AIRPORT
Airport
Access:
83.28 km / 51.75 mi
Page out of
MEGATRADE HALL
Entertainment/theatre district
Access:
3.84 km / 2.39 mi
QC MEMORIAL PARK
Historic monument
Access:
5 km / 3.11 mi15 min drive
Shuttle
Additional charge
Shuttle on call
EASTWOOD CITY
Tourist attraction
Access:
5 km / 3.11 mi12 min drive
Shuttle
Additional charge
Shuttle on call
PARK AND WILDLIFE
Amusement park
Access:
6 km / 3.73 mi9 min drive
Shuttle
Additional charge
Shuttle on call
ATENEO ART GALLERY
Art and Culture
Access:
7 km / 4.35 mi16 min drive
Shuttle
Additional charge
Shuttle on call
PHL INTL CONVENTION
Entertainment/theatre district
Access:
10.43 km / 6.48 mi
PHILIPPINE ARENA
Entertainment/theatre district
Access:
22.19 km / 13.79 mi
NEW FRONTIER THEATER
Entertainment centre
GATEWAY MALL CINEPLEX
Cinema district
SMART ARANETA COLISEUM
Entertainment centre
Art In Island
Art and Culture
Page out of
ARANETA CITY
Shopping centre/mall
Access:
1 km / 0.62 mi4 min walk / 2 min drive
Shuttle
Additional charge
Shuttle on call
TOMAS MORATO TIMOG
Restaurant and cafe district
Access:
3 km / 1.86 mi8 min drive
Shuttle
Additional charge
Shuttle on call
GATEWAY MALL 1 and 2
Restaurant and cafe district
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
MNL
Additional charge
NAIA
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
396 rooms
2 rooms for people with reduced mobility
20 family rooms
40 connecting rooms
401 non-smoking rooms
25 floors
Languages spoken at the hotel
English
Chinese Mandarin
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Lounge
Waiting area or lounge
Executive Lounge
Additional charge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Desk equipment available
Shoe shine machine
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Luggage storage
Luggage storage
Concierge
Concierge
Pets
Pets allowed
Additional charge
Embrace the joy of travel with your furry companion! Pets are welcome in designated areas of our hotel, ensuring a comfortable and inclusive stay for all guests. Explore nearby pet-friendly amenities and enjoy your getaway together.
Catering
6 Restaurants
2 Bars
Room service
Cold snacks
Hot meals
Breakfast
Room service
Additional charge
Buffet
Additional charge
Business
12 Meeting rooms
Business Center
Business center with support staff
Family
Babysitting on request
Babysitting on request
Services for children
Children''s Club for 3 to 6 years
Children''s Club for 4 to 6 years
Childrens Club for 6 to 12 years
Video game area
Outdoor playground for children
Indoor playground for children
Play area
Children''s TV Channels
Well-being
In Balance Pool
Outside
On site
In Balance Pool
Outside
On site
In Balance Fitness
On site
Sports and leisure
Gym
On site
On site
Indoor parking
Private
348 parking spaces
Parking opened 24/7
Max Limited Height: 2.1 m
/
6.89 ft
Parking pricing: 1.13€80PHP Per hour
Parking for a month
Parking for a week
Services & equipment
Valet parking
Vehicles
Motorcycle places
Security
Well-lit parking
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Accessibility
Elevators
In-House Guest Parking (1 car)
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
GPS:14.619989, 121.054251
Parking information
On site
Indoor parking
Private
348 parking spaces
Parking opened 24/7
Max Limited Height: 2.1 m
/
6.89 ft
Parking for a month
Parking for a week
Services & equipment
Valet parking
Vehicles
Motorcycle places
Security
Well-lit parking
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Accessibility
Elevators
In-House Guest Additional Car
Additional charge
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
GPS:14.619989, 121.054251
Parking information
On site
Indoor parking
Private
348 parking spaces
Parking opened 24/7
Max Limited Height: 2.1 m
/
6.89 ft
Parking pricing: 2.12€150PHP Per unit
Parking for a month
Parking for a week
Services & equipment
Valet parking
Vehicles
Motorcycle places
Security
Well-lit parking
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Accessibility
Elevators
Page 1 out of 3, Restaurant 1 :
GOURMET BAR BY NOVOTEL
, Restaurant 2 :
The 6th Manila
GOURMET BAR BY NOVOTEL
Photo out of - GOURMET BAR BY NOVOTEL
The Gourmet Bar is an inviting space that never sleeps. Savor fresh coffee and sweet treats in the morning. Discuss business over a power lunch. In the evening, enjoy a light meal and after-dinner drinks.
Cooking style
Gourmet
Chef name
Massimiliano PAULETTO
Capacity
60
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
The Gourmet Bar is an inviting space that never sleeps. Savor fresh coffee and sweet treats in the morning. Discuss business over a power lunch. In the evening, enjoy a light meal and after-dinner drinks.
The 6th Manila
Photo out of - The 6th Manila
Redefine the high life and bask under the tropical sun in this casual pool bar by day, and be seen as it transforms into the trendiest outdoor club at night. Groove to the beats of the resident DJ and experience how we party this side of town.
Cooking style
International
Chef name
Massimiliano PAULETTO
Capacity
60
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
Redefine the high life and bask under the tropical sun in this casual pool bar by day, and be seen as it transforms into the trendiest outdoor club at night. Groove to the beats of the resident DJ and experience how we party this side of town.
PREMIER LOUNGE
Photo out of - PREMIER LOUNGE
Private and exclusive, our privileged guests get to enjoy the distinct bespoke services: unique buffet spread, afternoon tea, cocktails and use of the business center facilities while enjoying the panoramic view of Manila's skyline.
Cooking style
International
Chef name
Massimiliano PAULETTO
Capacity
73
Accessibility
Accessible service
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
Private and exclusive, our privileged guests get to enjoy the distinct bespoke services: unique buffet spread, afternoon tea, cocktails and use of the business center facilities while enjoying the panoramic view of Manila's skyline.
Indulge Gelato
Photo out of - Indulge Gelato
Beat the heat in Manila with a refreshing treat from our gelato and pastry shop on the ground floor. Grab a cone of our homemade gelato made from natural ingredients and with no preservatives, or take a break in the seating area and indulge.
Beat the heat in Manila with a refreshing treat from our gelato and pastry shop on the ground floor. Grab a cone of our homemade gelato made from natural ingredients and with no preservatives, or take a break in the seating area and indulge.
FOOD EXCHANGE MANILA
Photo out of - FOOD EXCHANGE MANILA
Food Exchange Manila brings the effervescence of a food market onto your plate featuring an array of fine cuisines prepared in an interactive culinary theatre. Its modern intricate decor is inspired by Philippine beauty and diversity.
Cooking style
International
Chef name
Massimiliano PAULETTO
Capacity
208
Accessibility
Accessible service
General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines
Food Exchange Manila brings the effervescence of a food market onto your plate featuring an array of fine cuisines prepared in an interactive culinary theatre. Its modern intricate decor is inspired by Philippine beauty and diversity.
Prana Indian Cuisine
Non contractual photo
Click to copy the email address
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Payment
Cash
Credit card
Contactless
Other
Credit cards
American Express
Mastercard
Diners Club
JCB
Visa
Wine and other drinks information
Cocktail
Wine by the glass available
Soft drinks
Accommodate food
Light menu
Vegetarian menu
There is much more to the flavor of Indian food than just the heat. We are taking your palates on a flavorful journey to experience signature dishes full of strong flavors and mouthful bursts of spicy, sweet, smokey, and savory tastes.
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GOURMET BAR BY NOVOTEL
Photo out of - GOURMET BAR BY NOVOTEL
The Gourmet Bar by Novotel is a chic, informal lobby lounge serving savoury snacks, coffee and trendy drinks. The perfect venue to unwind and meet friends and business associates.
The Gourmet Bar by Novotel is a chic, informal lobby lounge serving savoury snacks, coffee and trendy drinks. The perfect venue to unwind and meet friends and business associates.
The 6th Manila
Photo out of - The 6th Manila
The 6th Pool Bar & Lounge is a go-to hotspot in Quezon City. After a game or a concert at the Smart Araneta Coliseum next door, locals gather here to celebrate and wind down.
The 6th Pool Bar & Lounge is a go-to hotspot in Quezon City. After a game or a concert at the Smart Araneta Coliseum next door, locals gather here to celebrate and wind down.
2 breakfasts
Non contractual photo
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
In Room Dining
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
Hot Breakfast
Cold breakfast
Restaurant
The 6th Manila
2 pools
Photo out of - Pool
Whether you seek frolicking poolside fun or peaceful relaxation, find both at Novotel Manila Araneta City. On one side of the hotel sits the adult pool, where grown-ups enjoy the serenity while sipping cocktails from the bar. The kiddie pool, on the other
In Balance Pool
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Children Pool
Shower
Lifeguard
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
0 m /
0 ft
Pool Depth Max:
0.1 m /
2.6 ft
Pool Size Min:
0 m /
0 ft
Pool Size Max:
4.8 m /
15.7 ft
In Balance Pool
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Shower
Lifeguard
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
0 m /
0 ft
Pool Depth Max:
1.3 m /
4.2 ft
Pool Size Min:
0 m /
0 ft
Pool Size Max:
18 m /
59 ft
Whether you seek frolicking poolside fun or peaceful relaxation, find both at Novotel Manila Araneta City. On one side of the hotel sits the adult pool, where grown-ups enjoy the serenity while sipping cocktails from the bar. The kiddie pool, on the other
Fitness center
Photo out of - Fitness center
It's easy to stay in shape - body and soul - at Novotel. Get your heart pumping on advanced cardio machines at the gym. After a good workout, unwind in our spa or outdoor pools.
In Balance Fitness
It's easy to stay in shape - body and soul - at Novotel. Get your heart pumping on advanced cardio machines at the gym. After a good workout, unwind in our spa or outdoor pools.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Fitness equipment
Free weights
Lessons available
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Weight machine
Core/stability training equipment
Exercise bikes
TV in the room
Towels available
Wellness services and equipments
Rest room
Personal lessons and special care
Fitness coach
It's easy to stay in shape - body and soul - at Novotel. Get your heart pumping on advanced cardio machines at the gym. After a good workout, unwind in our spa or outdoor pools.
Spa
Photo out of - Spa
Additional charge
For luxurious massages and treatments, head to the In Balance Spa, where our beauty experts pamper you from head to toe.
Our Grand Ballroom can accommodate 1000 people in a round table set up and may be divided into 3 function rooms for smaller groups. We also offer a Bridal Garden, a 2,500 m² outdoor wedding venue offering exclusivity and exceptional city views
Our Grand Ballroom can accommodate 1000 people in a round table set up and may be divided into 3 function rooms for smaller groups. We also offer a Bridal Garden, a 2,500 m² outdoor wedding venue offering exclusivity and exceptional city views
I love the service and how the staff treat our family. We enjoy our stay.
Dear Valued Guest,
Thank you for your kind words. We are delighted to hear that you and your family enjoyed your stay. Your feedback is greatly appreciated, and we are looking forward to welcoming you back.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Juan L. S.
Business
-
Confirmed reviews ALL
comfortable room. scent was a little strong.
Dear Valued Guest,
Thank you for your feedback. We are pleased to hear that you found your room comfortable. We appreciate your note regarding the scent, and we will certainly take it into consideration for future improvements. We hope to welcome you again.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Mark D.
Business
-
Confirmed reviews ALL
Excellent all round - staff, room, breakfast. Exceeded expectations
Dear Valued Guest,
Thank you for your generous feedback. We are delighted to hear that you had an excellent stay. We look forward to welcoming you again for another exceptional experience.
Sincerely,
Myra
Brand Experience Team
Customer review rating 3.5/5
Aileen G.
Families
-
Confirmed reviews ALL
But pls improve your cheese sandwich. We ordered a midnight snack and my son did not like the cheese - texture was hard, difficult to chew
Dear Valued Guest,
Thank you for sharing your experience with us. I am pleased to hear that you had a comfortable stay. We truly appreciate your comments, and this will be shared with the team. We hope to welcome you again soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Jesus R. S.
Couples
-
Confirmed reviews ALL
Well the staff were friendly the room is nice and the service is fantastic
Dear Valued Guest,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that we have extended a fantastic service. We look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Dear Valued Guest,
Thank you for your kind words. We are delighted to hear that you and your family enjoyed your stay. Your feedback is greatly appreciated, and we are looking forward to welcoming you back.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Juan L. S.
Business
-
Confirmed reviews ALL
comfortable room. scent was a little strong.
Dear Valued Guest,
Thank you for your feedback. We are pleased to hear that you found your room comfortable. We appreciate your note regarding the scent, and we will certainly take it into consideration for future improvements. We hope to welcome you again.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Mark D.
Business
-
Confirmed reviews ALL
Excellent all round - staff, room, breakfast. Exceeded expectations
Dear Valued Guest,
Thank you for your generous feedback. We are delighted to hear that you had an excellent stay. We look forward to welcoming you again for another exceptional experience.
Sincerely,
Myra
Brand Experience Team
Customer review rating 3.5/5
Aileen G.
Families
-
Confirmed reviews ALL
But pls improve your cheese sandwich. We ordered a midnight snack and my son did not like the cheese - texture was hard, difficult to chew
Dear Valued Guest,
Thank you for sharing your experience with us. I am pleased to hear that you had a comfortable stay. We truly appreciate your comments, and this will be shared with the team. We hope to welcome you again soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Jesus R. S.
Couples
-
Confirmed reviews ALL
Well the staff were friendly the room is nice and the service is fantastic
Dear Valued Guest,
Thank you for your positive feedback regarding your recent stay. We are delighted to hear that we have extended a fantastic service. We look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Gale G.
Friends
-
Confirmed reviews ALL
Celebrated a friend's birthday and attended their wedding ceremony. It was a memorable experience.
Dear Valued Guest,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you found the room comfortable and that you enjoyed celebrating your friend's special occasions with us. We look forward to more celebrations with you.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Joyce R.
Business
-
Confirmed reviews ALL
We enjoyed an outstanding stay featuring pristine accommodations, delicious cuisine, courteous staff, and premium fragrant amenities.
Dear Valued Guest,
Thank you for your generous feedback. We are thrilled to hear that you had an outstanding stay. Your kind words motivate us to continue delivering exceptional experiences for our guests. We look forward to your next visit.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Nino C. B.
Business
-
Confirmed reviews ALL
I would like to extend my sincere appreciation to the exceptional team at Novotel Manila for making my stay truly memorable over the past few days. The level of customer service demonstrated by the staff consistently exceeded my expectations. Their professionalism, attentiveness, and genuine commitment to guest satisfaction are commendable and reflect the high standards of the hotel.
Manager – Mr. Ross Philip Nicolas
I would like to especially commend Mr. Ross Philip Nicolas for his outstanding support and hospitality. He was incredibly accommodating with my booking adjustments, check-out extension requests, and any concerns I raised during my stay. What stood out most was his willingness to assist regardless of the time and his proactive approach in ensuring that all my needs were addressed. His dedication to guest satisfaction truly goes beyond expectations and exemplifies exceptional leadership.
Front Office Team – Nigel, Far, and Ysabelle
Every interaction with the Front Office Team was warm, welcoming, and professional. Nigel, Far, and Ysabelle consistently made me feel valued whenever I checked in or out of the hotel. Their positive attitude, efficiency, and willingness to go the extra mile significantly enhanced my overall experience. Their outstanding service is one of the main reasons why Novotel remains my preferred hotel among the many options available in Metro Manila.
Food Exchange Manila – Keiza and Caila
I would also like to recognize Keiza and Caila from Food Exchange Manila for their excellent service during breakfast. They are remarkably hospitable, attentive, and accommodating. As a regular guest, I particularly appreciate how they recognize and warmly welcome me, making me feel genuinely valued and special. Their friendliness and dedication create a wonderful dining experience every morning. They are doing an outstanding job and are truly valuable members of the Novotel team.
Overall, I am very grateful for the exceptional service provided by these individuals. Their commitment, professionalism, and genuine care for guests made my stay comfortable, enjoyable, and memorable. Please extend my heartfelt thanks and recognition to them for a job exceptionally well done.
Dear Valued Guest,
Thank you for taking the time to share your experience with us. We are delighted to hear that our team members contributed to making your stay memorable. Their dedication to providing exceptional service is truly commendable, and your recognition of their efforts will be shared with them.
Thank you once again for your kind words and for being a valued guest. We look forward to welcoming you back soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Maria C. P.
Business
-
Confirmed reviews ALL
The lobby staff was very nice and helpful.
Food is good. Room was neat.
Dear Valued Guest,
Thank you for your kind words. We are delighted to know that you had a positive experience during your stay. Your feedback is greatly appreciated and motivates us to maintain our high standards. We look forward to welcoming you back soon.
Customer review rating 5.0/5
Ronald M.
Business
-
Confirmed reviews ALL
Great and satisfied
Dear Valued Guest,
Thank you for your positive feedback. We are delighted to hear that you had a great experience and that you are satisfied with your stay. We look forward to welcoming you back soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Ellener V.
Families
-
Confirmed reviews ALL
Had a relaxing 2-day stay at Novotel Manila Araneta City. Overall, it was a quick but enjoyable staycation, and I appreciated the comfortable atmosphere and great service from several members of the team.
I've been thinking about whether I should mention this because it may seem like a small matter, but I believe it's something that can be improved. During breakfast, I noticed that some of the staff did not greet guests or even offer a simple smile. I know it may seem like a small gesture, but a warm greeting or a smile can really make a difference in a guest's morning and overall experience.
There was also a lady whom I assumed had a supervisory role in the restaurant. I happened to glance at her several times, but unfortunately, I didn't notice any smile or acknowledgment. A relative who was with me also noticed the same thing. Of course, I understand that everyone can have a bad morning or may be dealing with something personally, so I don't want to judge her based on that alone. I simply feel that this is something worth mentioning because small gestures can have a big impact on guests.
This is especially worth noting because Novotel Araneta City has recently been recognized for its hospitality. With such recognition comes an expectation that every guest interaction reflects that same standard of warmth and hospitality.
On the positive side, the breakfast spread was still great, and everything we tried tasted good. Special kudos to Denver, who was attentive and always checked if we needed anything. His service definitely stood out.
I would also like to commend the Premier Lounge team—Ms. Jana, Joshua, and Henry—who consistently took care of us throughout our stay. Their attentiveness and hospitality made our experience even more pleasant.
All in all, I had a relaxing and enjoyable quick staycation at Novotel. There are just a few areas that I feel can still be improved, particularly when it comes to guest engagement.
Dear Valued Guest,
Thank you for sharing your experience with us. Your feedback is invaluable as it helps us identify areas where we can improve. We hope to welcome you back soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Ashley L.
Business
-
Confirmed reviews ALL
Friendly staff professional stay and excellent facilities
Dear Valued Guest,
Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff friendly and our facilities excellent. We look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Customer review rating 3.5/5
Premnath M.
Families
-
Confirmed reviews ALL
Overall good
Food can be better
Dear Valued Guest,
Thank you for sharing your experience with us. Your feedback is invaluable as it helps us identify areas where we need to improve. We hope to welcome you again.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.0/5
Kristel M.
Business
-
Confirmed reviews ALL
i enjoyed my stay
Dear Valued Guest,
Thank you for your kind words. We are delighted to hear that you had a comfortable and enjoyable stay with us. We look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Customer review rating 3.5/5
Yukari K.
Friends
-
Confirmed reviews ALL
The staff were very kind and helpful, especially when I struggled with English. They were always willing to assist me.
The breakfast was buffet-style, with a wide variety of options. I was very satisfied with the selection, taste, and freshness of the food.
However, the shower pressure was quite weak, and because of the bathroom layout, the floor around the sink and shower area tended to get very wet. I also noticed some dust on the ceiling.
Other than that, I was very satisfied with the security, cleanliness, and location. The live concert venue was just a stone’s throw away, and I felt safe in the surrounding area. Considering all of these points, I think this hotel offers great value for money.
Dear Valued Guest,
Thank you for taking the time to share your experience with us.
We are happy to hear that you found our place comfortable.
We sincerely apologize for the inconvenience you encountered with the shower pressure and the bathroom layout. Your feedback is valuable, and we will review these aspects to enhance our guests' experience.
We hope to welcome you again.
Sincerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Whilmelita P.
Families
-
Confirmed reviews ALL
Thank you! Great room. My mom loves it.
Dear Valued Guest,
Thank you for your kind feedback. We are delighted to hear that you and your mother enjoyed your stay and found your room comfortable. We look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Lena G. L.
Business
-
Confirmed reviews ALL
Nice rooms, comfortable beds, great food and friendly staff.
Dear Valued Guest,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our comfortable accommodations, delightful cuisine, and the hospitality of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Sincerely,
Myra
Brand Experience Team
Customer review rating 2.0/5
Dave P.
Business
-
Confirmed reviews ALL
As the Senior Director of HR for Discovery Samal, my work centers around operational excellence, room presentation, and standard-setting guest service. Having built my career around the warmth of Filipino hospitality, I maintain relatively high expectations—especially when booking an established global brand like Accor. Unfortunately, my recent stay at Novotel Araneta City fell somewhat short of those benchmarks.
The primary concern was the housekeeping and environmental condition: there was a distinct, unpleasant odor present in both the hallway and inside the room. From a hotel operations and guest-experience standpoint, maintaining baseline ambient freshness is fundamental, making this a disappointing oversight for a property of this tier and positioning. Additionally, when I inquired about accommodating a king-bed setup, the interaction at the Front Office felt uninspired and dismissive. Rather than demonstrating solution-oriented service—such as checking upcoming room turns or offering potential alternatives—the response lacked the empathetic touch that defines great front-line teams.
That said, the stay was not without its bright spots. The breakfast buffet was well-curated with a respectable range of options. As someone deeply passionate about local culture and guest engagement, I particularly valued the inclusion of fresh taho—a thoughtful Filipino touch that elevated the morning dining experience.
Overall, while the hotel boasts a prime location and strong individual elements, there is substantial room for operational polish. Heightened attention to room conditioning, lingering scent management, and service enablement at the Front Office would go a long way in bringing the experience up to brand standards.
Dear Valued Guest,
Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your insights and we are truly sorry for the inconvenience brought about by the lapses in our service. Our goal is to ensure that every guest feels valued and attended to, and I appreciate you bringing this to our attention.
On a positive note, I am pleased to hear that you enjoyed our breakfast buffet and appreciated the inclusion of local culture in our offerings. Your feedback will be shared with our team as we continually strive to enhance our guest experience.
Thank you once again for your valuable feedback. We hope to welcome you back.
SIncerely,
Myra
Brand Experience Team
Customer review rating 5.0/5
Jaezeline M. D.
Solo
-
Confirmed reviews ALL
Everything was perfect. Though I have a very minor suggestion to change the scent of the air fresheners used in the room. The scent reminds me that of a church rather than a relaxing stay. :)
Dear Valued Guest,
Thank you for your kind words regarding your stay. We appreciate your suggestion about the air fresheners, as guest feedback is invaluable in enhancing our guests' experience. We hope to welcome you back soon.
Sincerely,
Myra
Brand Experience Team
Customer review rating 4.5/5
Jason P.
Families
-
Confirmed reviews ALL
The service was great, the buffer selection was absolutely wonderful. My child also enjoyed the amenities - pool and kid zone. It really was time and money well spent
Dear Valued Guest,
Thank you for your kind words regarding our service and culinary offerings. We are delighted to hear that your child enjoyed the amenities as well. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.
Sincerely,
Myra
Brand Experience Team
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Frequently asked questions
Novotel Manila Araneta City is located at General Aguinaldo Avenue, Araneta City, Quezon City, 0810 Manila, Philippines. Our hotel is situated in the heart of the business district, right beside the Smart Araneta Coliseum and a 4-minute walk from the Araneta Center Bus Port. You can easily reach us via the nearby Light Rail Transit and Metro Rail Transit stations.
At Novotel Manila Araneta City, we offer a variety of accommodations including Superior, Deluxe, and Executive rooms with King or Twin beds, as well as spacious Executive Suites. Families can enjoy our dedicated family rooms, while business travelers may prefer our Executive rooms with city views. Accessible rooms are also available to ensure a comfortable stay for everyone.
Novotel Manila Araneta City provides a range of amenities to enhance your stay:
Free Wi-Fi and on-site parking for an additional fee
Buffet breakfast at Food Exchange Manila for an additional fee
In Balance Pool, In Balance Spa, and In Balance Fitness center
Dining at Gourmet Bar by Novotel, The 6th Manila, and Prana Indian Cuisine
Wheelchair accessibility, meeting rooms, and a Bridal Garden venue
You can dine at Food Exchange Manila for international cuisine from 06:30 AM, or enjoy Indian dishes at Prana Indian Cuisine. For lighter fare and drinks, visit Gourmet Bar by Novotel or the poolside The 6th Manila, which is open until 01:00 AM. We also offer Indulge Gelato, 24/7 room service, children's menus, and vegetarian options.
Check-in at Novotel Manila Araneta City starts from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Manila Araneta City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Manila Araneta City using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed for an additional fee. At Novotel Manila Araneta City, we welcome your furry companions in designated areas to ensure an inclusive stay for all our guests. Regarding potential fees, please contact the hotel for information regarding the additional charge.
Novotel Manila Araneta City features 12 meeting rooms and a pillarless Grand Ballroom with a capacity for up to 1500 guests. Our business facilities include a Business Center with support staff and high-speed Wi-Fi to support your professional needs.
You can host your special events or weddings at Novotel Manila Araneta City in our Grand Ballroom, which accommodates up to 1000 guests. We also offer a 2,500 m² outdoor Bridal Garden and a 7-floor event garden for exclusive celebrations with city views.
Novotel Manila Araneta City is a wheelchair accessible hotel featuring two dedicated rooms for guests with reduced mobility and accessible bathrooms with grab bars. Our facilities include elevators to all floors and accessible services in our restaurants, Spa, and parking areas.
Yes, Novotel Manila Araneta City allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
Several attractions are within walking distance from Novotel Manila Araneta City:
Smart Araneta Coliseum - right beside the hotel
Gateway Mall - a few steps away
New Frontier Theatre - a few steps away
Araneta Center Bus Port - 4 minute walk
Araneta City - 4 minute walk.
At Novotel Manila Araneta City, the In Balance Spa offers luxurious massages and treatments performed by beauty experts. Guests can also enjoy the relaxing atmosphere of our dedicated Tea Room. Additional charges apply for Spa services.
Novotel Manila Araneta City features the Premier Lounge on a higher floor, offering a rooftop terrace with panoramic views of the Manila skyline. This exclusive space is reserved for our privileged guests and is open from 10:00 AM to 10:00 PM on weekdays, with earlier opening at 06:30 AM on weekends.
For business travelers, Novotel Manila Araneta City offers 12 meeting rooms, a Business Center with support staff, and high-speed Wi-Fi throughout the property. Our rooms are equipped with business desks, and guests can access the Executive Lounge for an additional fee. Breakfast is served from 06:30 AM at Food Exchange Manila.
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