Mercure Amiens Cathedrale Hotel 4 stars

Customer review rating 4.4/5 3,588 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Amiens Cathedrale Hotel
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • In the heart of the downtown area, all the tourist sites are within walking distance

  • 109 yards (100 m) from the world's largest Gothic cathedral.

  • Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.

  • Family rooms and suites with crib available.

  • Ideal as a starting point for visiting the World War I memorial sites.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000
amiens
france

Tel: +33322806060

Fax: (+33)3/22806061

Check-in from 14h00

Check out up to 12h00

  • AMETIS :  2 ET 9 RUE FLATTERS

  • By plane

    ROISSY CDG At 110km / 68.36 miles

  • By train

    AMIENS At 0.5km / 0.31 miles

GPS :49.895899, 2.299715

Our accommodations

Choose from the hotel's rooms and suites: Standard or Privilege Rooms, Prestige or Cathedral Suites with a balcony and magnificent views of the cathedral.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room, Cathedral view -1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft

Standard Room with 2 single beds and 1 sofa

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

L'ECHANSON

Type of cuisine: French

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ECHANSON

Non contractual photo

A warm and welcoming space, perfect for meeting friends for a sharing platter and a few glasses of fine wine or cocktails. Regular functions based around wines or sporting events

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 115

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 36 people

Find out more

Our guest reviews for
Mercure Amiens Cathedrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,588 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,441 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent hotel all round!!

Customer review rating 4.4/5

B. F. Families - 26/07/2020 Confirmed reviews ALL

Professional service, comfortable, safe and secure. High quality and perfectly located.

Ideal location to visit Amiens

Customer review rating 4.4/5

Carlo Couples - 23/07/2020 Confirmed reviews ALL

Good experience, the hotel was well organised to provide its good service in this particular time. The use of a mascotte kitten to give safety directions to customers is a very good idea, a touch of humour.

Perfect location in front of the Cathedral, friendly and helpful staff

Customer review rating 4.4/5

Phil M. Couples - 20/07/2020 Confirmed reviews ALL

our room was ready with a view on the cathedral as reserved. There was a misunderstanding about the fat that my wife was staying with me, thankfully the situation was quickly resolved thanks to the understanding of the person who welcomed us as the front desk. As usual in Mercures, the bed, shower and room were clean tidy and comfortable. We will be back Phil and Jessie M.

Well located

Customer review rating 4.4/5

Jacq Couples - 15/07/2020 Confirmed reviews ALL

Despite the problems of Covid 19 thé hôtel had very good protocols on place. Lots of hydro alcohol gel available. Slightly disorganised breakfast arrangements and no hot food available on Monday morning at 7am. Room was not spotless and bathroom very small. Bed was very comfortable and linen was perfect.

Location is great with comfortable rooms

Customer review rating 4.4/5

Anonymous Business - 29/02/2020 Confirmed reviews ALL

The location of the hotel is great. Rooms are spacious. Very friendly staff, helpful and polite.

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

very nice Hotel, wonderfully located right in the centre, lovely staff.

Customer review rating 4.4/5

Nicholas Friends - 28/02/2020 Confirmed reviews ALL

I stay very often in the Mecure Hotels, around Europe, and my experiences are always good. Always friendly staff, and good rooms.

Dear Mr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Very best regards, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Good Stay

Customer review rating 4.4/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

Excellent St. Valentine's Day Dinner in the Restaurant.

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff and specially for the kitchen team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

well located, hotel team good

Customer review rating 4.4/5

Anonymous Business - 12/02/2020 Confirmed reviews ALL

pleasant stay at the hotel well located

Great location, good food and excellent service

Customer review rating 4.4/5

Diana G. Couples - 10/02/2020 Confirmed reviews ALL

I booked a Privilege Room for one night for my husband and myself. We were en route to visit friends in Abbeville. We were upgraded to a quieter Junior Suite on arrival as the Privilege Rooms overlook a busy street with several Bars. The room was spacious and comfortable. There was a problem with a a leaking sink in the bathroom which we reported. We ate in the restaurant that evening, having arrived late. The food was excellent. We would definitely return to the Hotel.

Dear Mrs G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope you had time to enjoy the city and hank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

ok

Customer review rating 4.4/5

Mm Business - 09/02/2020 Confirmed reviews ALL

as expected

NICE AND COMFORTABLE STAY

Customer review rating 4.4/5

Jacques P. Business - 05/02/2020 Confirmed reviews ALL

Arrived late in the hotel and was warmly greeted by friendly staff, hotel very well located facing the Amiens cathedral. Mercure style clean room spacey and comfortable. Modern lobby and lobby bar with good staff.

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope that you had time to enjoy the city and we thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Deeply disappointed

Customer review rating 4.4/5

Anna-maria P. Business - 02/02/2020 Confirmed reviews ALL

I liked my stay with your hotel, until Day 3, upon my check-out the following incident happened. I checked out at 06:50 on Friday, Jan 31, 2020 with an older gentleman. Thereafter, I needed to find special products at the bakery. For that I had to go to 3 different bakeries, until I found what I was looking for. As 7:10, I went to the parking under the cathedral, when I realised that I left my car keys somewhere in the morning. I went back to all 3 bakeries and as none of them had seen my car keys, I finally returned to the Mercure Hotel. When I entered into the room the gentleman at the reception recognised me and held my car keys in his hands. I asked him why he had not called me, as he knew my telephone number from the check-out moment. He did not answer and I told him that his lack of initiative to call me made me very angry, the more so as I had a very important meeting with a client and could not afford to be late. I finally left the hotel with my car keys at 7:40. The result of this delay and my being now far too late for my client caused a cancellation of the meeting on my client's side. I went back to the hotel around 13:30 the same day to complain about the situation. The young gentleman at the reception could not make any decision as to how I could potentially get compensated. I noted all elements on a piece of paper, together with the request to call me, so that he could show the manager, who was busy in a meeting, when I arrived at the hotel. I am still waiting for the manager to call me. My disappointment is so big, as your hotel staff should be very well educated in customer service. However, this being said, reality looks very different. I hereby request the person in charge of this matter to call me on +41 79 200 93 07, so that we can discuss the unfortunate experience on the phone.¨ Kindly, Anna-Maria Pépin

Dear Mrs P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Out of the office, my Head front office manager, called you, already in order to explain, it was not deleberate from the receptionnist not to warn you about your keys. Anyway we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. You will find a compensation of 2000 points on the AClub Accor accompt. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Nice stay

Customer review rating 4.4/5

Anonymous Business - 28/01/2020 Confirmed reviews ALL

Nice, clean room. Friendly welcome & staff. Good food.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Son et lumières

Customer review rating 4.4/5

D. Couples - 30/12/2019 Confirmed reviews ALL

The place of the hotel is optimal but the hotel is old fashion and needs to be renovated. The reception was professional in an poor space for a Mercure

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations. It is a choice to have a light reception furniture, in order not to be separated by a "wall" from our guests. But we can understand, that it is not your taste. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you an Happy New year. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Great Christmas Break

Customer review rating 4.4/5

Neville Friends - 29/12/2019 Confirmed reviews ALL

Great location, view of cathedral and light show, all good.

Clean, comfortable hotel in city centre

Customer review rating 4.4/5

Chris Families - 17/12/2019 Confirmed reviews ALL

Hotel well located in city centre of Amiens and close to cathedral. Room was clean and comfortable if a little warm. Good breakfast selection. Car park nearby and relatively cheap at 7 euros for 24 hours.

Customer review rating 4.4/5

Mab Business - 13/12/2019 Confirmed reviews ALL

Not recognized as a Gold Member - already quite few times there. Staff is probably rotating and not trained...no water even, no juice in the room, no upgrade, no in-room welcome gift...

Dear Mr M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Amiens Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence: You should have your welcome drink, and upgrade if possible. For these disagreement, we credit your account Le Club Accor with 1500 points. We thank you again for your loyalty , and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS

Pleasant

Customer review rating 4.4/5

M S. Couples - 10/12/2019 Confirmed reviews ALL

A lack of draught beers a lack of cocktails the bathroom sink struggled to drain away albeit these are minor they reflect on our stay

City centre hotel with friendly and professional staff

Customer review rating 4.4/5

Adam Couples - 10/12/2019 Confirmed reviews ALL

Modern well maintained and attractively decorated hotel. Friendly staff. Nice bar and excellent breakfast. Downside was the air con that only blasted out hot air and the room safe didn’t work. Since we only stayed one night we could live with these issues but possibly a little more overdue from the maintenance team Overall a nice hotel and city to visit. Will be returning in the spring to explore the Somme

Clean, comfortable and well designed room

Customer review rating 4.4/5

Chris Couples - 02/12/2019 Confirmed reviews ALL

Great location, lovely room overlooking the cathedral.

Dear Mr G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope you enjoyed Amiens, the Christmas market and the light show Chroma at the Cathedral. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Déhu Directrice Mercure Amiens 21/23 rue Flatters 80 000 AMIENS
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in amiens