Mercure Amiens Cathedrale Hotel 4 stars

Everything was fine

Though the hotel is well located and the staff friendly, the hotel is aging and not well maintained. Fortunately the weather was comfortable during our stay but it was still difficult to achieve a comfortable temperature in the room. The bathroom is incredibly small. The facility neither looks nor smells fresh or clean. To maintain its star rating I think this hotel needs a complete refresh.

We needed to work while coming to visit friends and family so we have asked to have a table and chairs. Everything went well, wifi is excellent. I want to thank specially the maids who were all the time helpful and who spoke Spanish. The restaurant is really great I highly recommend the menu. Overall is super clean and all Covid measurements are great.

All the staff from booking in to checking out were exceptionally helpful and polite, and all areas including rooms were spotless and conformed to all Covid rules.

Second stay in this Hotel. Very nice room, and nice bathroom. I just wish I could have more control on the air conditioning system.

WEEK END TOUT PRES DE LA CATTHEDRALE CHAMBRE CONFORTABLE SILENCIEUSE BIEN EQUIPEE

Well located hotel, in 5 minutes you reach the cathedral and the shopping street. The breakfast was extensif, the room was large, the bathroom was quite small with separate toilet. The service was good and friendly.

Always a pleasure to stay here. Staff are friendly, welcoming and helpful. Restaurant is very good and the hotel is superbly located. A brilliant place to stay for Australians visiting the Somme battlefields.

The room was far to hot and it made it almost impossible to sleep. The 'air conditioning' belched hot air whatever the setting. The window did open but onto a noisy road/nightclub where drunk people were standing in the street and shouting until 4am for TWO NIGHTS RUNNING. Also, having the lavatory in a different room to the sink is wierd - means one has to traverse the room and two doors before washing hands. The restaurant had a very limited menu of 2 or 3 mains and was quite expensive.

The room and services were excellent, but what really stood out for us was the front desk staff. We were having difficulty redeeming Accor points for our stay but the front desk went out of their way to sort everything out to our satisfaction with good humour and efficiency. Thank you !

Two-night stop as our last location of a 7-night tour (self-organised). Very positive experience right from arrival: the desk clerk was very helpful and professional. Reassured us about parking for drop-off then access to the (public) car park to use <just a couple of minutes away>. Room was clean and comfortable. The hotel is very well situated for anyone visiting the beautiful Cathedral (and who wouldn't?); also easy access (under 10 mins stroll) to both city centre shopping and the touristy St Leu area. Lots of eating options at either/ both locations. We ate in the restaurant on the first night - choice was fairly good and food was hot, fresh and well presented. Breakfast both mornings were very varied, wide choice, easy service. All staff very peasant and forgiving of our basic grasp of the French language.

We stayed in Amiens in mid September and thoroughly enjoyed our stay. We used it as a home base to go and visit local World War I sites and enroute to Caen. The room was adequate and perfectly comfortable. What we loved most were the great service and friendly staff at the hotel and the location. The staff were lovely. We ended up having breakfasts and one dinner at the adjoined restaurant and the food and attentiveness ( and good homour) of the staff, made the stay memorable. It is conveniently located to the center of Amiens and has parking very close by. We really enjoyed our stay there.

Beautiful location opposite the cathedral. Friendly staff. Very nice room, spacious and bed and shower are very good. Wifi connection is very good. Restaurant is fine with local specials. The hotel has no parking of it's own, only minus on this stay.

The hotel was excellent and very well placed by the Cathedral. The parking was very convenient but would benefit from being advertised on the hotel website. Very couteous and helpful staff. Check in and check out was extrememly efficient.

We had a nice clean room with a view to the cathedral, super for a tired traveller to see the light show on the cathedral (thanks to the reception for making us aware - otherwise we would have slept through it...) with a glass of wine from the hotel bar. Friendly staff at check-in og -out and at the good breakfast buffet - no complaints or any annoyance what so ever. Parking house (cheap!) close to.