Mercure Amiens Cathedrale Hotel 4 stars

Name: Mercure Amiens Cathedrale Hotel - ALL
Address: 21 23 rue Flatters, AMIENS, 80000, France
Telephone: +33322806060
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,666 reviews

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21 23 rue Flatters, 80000 AMIENS, France

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Mercure Amiens Cathedrale Hotel

Hotel for travellers looking for local and authentic experiences

Located in the heart of Amiens, just 54 yards (50 m) from the cathedral, which is a Unesco World Heritage Site, and 15 minutes' walk from the train station, the Mercure Amiens hotel is the perfect destination for business or leisure. The historic Saint Le u district, the floating gardens and Jules Verne's house are all just a stone's throw from the hotel.

At the heart of Picardy, Amiens is an ideal starting point to follow the Circuit of Remembrance, with its historic WWI sites of the Battles of the Somme. Or explore the beautiful Bay of Somme and Marquenterre ornithological park.

Make the most of your visit to this area where the Somme meets Picardie and explore the historic quarter of Saint Leu, the Maison Jules Verne, the floating gardens (the Hortillonnages), the Gothic churches and various First World War landmarks.

Welcome to the Mercure Amiens Cathédrale hotel. Our team looks forward to welcoming you and helping you discover Amiens: the Saint Leu neighborhood, an ideal place to relax, or the cathedral and the floating gardens. See you soon. Anne Déhu, Manager

Albane LELEU, Hotel Manager

Hotel extras

In the heart of the downtown area, all the tourist sites are within walking distance
109 yards (100 m) from the world's largest Gothic cathedral.
Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.
Family rooms and suites with crib available.
Ideal as a starting point for visiting the World War I memorial sites.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Classic Room with 1 double bed

2 persons
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Accessible room

Room

Privilege room with double bed and cathedral views

2 persons
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: Historic side view

Room

Standard Room with 2 single beds and 1 sofa

3 persons
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)

Room

Privilege Room with 1 double bed

2 persons
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

Hotel location

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000 AMIENS
France

GPS:49.895899, 2.299715

+33 3 22 80 60 60

+33 3 22 80 60 61

AMIENS

Railway station

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

L'Echanson

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

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Our guest reviews

Great location in centre of Amiens

Vyh Couples - 9/26/2023 Confirmed reviews ALL

Given the weather was so awful we appreciated the extra space in the Junior Suite as we had to spend more time there then intended!

A view like no other.

Robb H 9/25/2023 TripAdvisor review

This room has the greatest view of the cathedral in the city. It’s on the 4th floor (5th US) and is huge (50+sm) with sweeping wraparound curved windows. We watched the cathedral light show from our bed. There are some curtain dividers to permit privacy if the room is used by 2+ other people. There is also a second half bath and full minibar. The main bathroom is very large and has both a tub and shower. But there are not enough hooks or hangers for anything. Also, there was only one place for a suitcase (no extra racks) and there were only 4 hangers in the closet. Breakfast was good but crowded due to some bus tourists.

Great location

James P. Couples - 9/21/2023 Confirmed reviews ALL

From arrival to when we left the staff was helpful when needed at a nice hotel

Dear Parryn First of all we would like to thank you for choosing our hotel for your stay in Amiénois. It is a real pleasure to read that you enjoyed our location. We will certainly share your appreciation with the entire team. Your satisfaction is our priority and we hope to welcome you during your next stay in Amiens. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

Shuffled customers instead of fixing issues

MissApples 9/14/2023 TripAdvisor review

A very poor showing from this hotel - which has a lot going for it, including a terrific location, with the cathedral, bars, food options and good transport. We travelled with a group and on arrival our aircon was not working - at one stage I was sitting in the hallway which was cooler than our humid room. They moved us to another room which also had non-functioning aircon and we later found out that another couple in our travel group had been moved into our first sweltering room after they also complained about no aircon. The toilet flush and light fittings were also faulty in our room. We gave up. The bathroom is badly designed so that you cannot walk past the bed if the bathroom door is open (there is a gap between the door and the bed of about 5 centimeters). The shower pressure is also so low that you have to lean against the shower wall to get wet - as the water doesn't project into the shower. Some fittings attached with 3M adhesive instead of screws, so falling off the bathroom wall. The breakfast was below par - juice was off, eggs powdery and again, a lack of attention to detail or customer service. If they could just get the basics right - this could be a ripper hotel. But our experience was not good.

Dear MissApples, Thank you for taking the time to tell us about your experience at the Mercure Amiens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

Excellent all round

Anonymous Couples - 9/13/2023 Confirmed reviews ALL

The staff were wonderful, the room was great and the location unbeatable. A shame the restaurant menu is not more appealing.

Dear FRASER N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

797 reviews 8.9/10 Location
979 reviews 7.7/10 Room
852 reviews 8.9/10 Service
14 reviews 6.7/10 WiFi
507 reviews 7.2/10 Comfort
450 reviews 8.5/10 Breakfast
261 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.