Hotel Mercure Amiens Cathedrale 4 stars

Customer review rating (ALL Rating) 4.5/5 1,665 reviews

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Hotel Mercure Amiens Cathedrale - Image 1
Hotel Mercure Amiens Cathedrale - Image 2
Hotel Mercure Amiens Cathedrale - Image 3
Hotel Mercure Amiens Cathedrale - Image 4
21 23 rue Flatters, 80000 AMIENS, France

Description

Hotel extras

  • Centrally located, giving you easy walking access to the tourist sites

  • 100m from the largest gothic cathedral in the world.

  • Terrace and garden right in the city center

  • Family rooms and suites with baby beds available upon request.

  • Our chef offers homemade dishes using local products.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege room with double bed and cathedral views

Photo out of - Privilege room with double bed and cathedral views

Room with outstanding Cathedral view, approx 270 ft², queen-size bed, private bathtub or shower, some with sofa bed. Mini-bar with free soft drinks, Nespresso machine, bathrobe, slippers, Nuxe products.

  • Views:

    Historic side view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Historic side view
See availabilities

Enjoy our spacious, bright bedrooms (25m2) equipped with two 100cm beds and sofa bed for a 3rd person (some with a 140cm sofa on request). Bathroom with shower or bathtub. Courtesy tray for tea or coffee.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Grand Comfort room (269 sq.ft. min.) with queen bed and bathroom with tub or shower. Some with sofa bed (on request). Minibar with free non-alcoholic drinks, Nespresso machine, bathrobe, slippers, Nuxe products.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Privilege Suite measuring 441 to 484 sq. ft. (41 to 45 m²) with king size bed, large bay windows, terrace with deckchairs in summer and cathedral views. Sofa bed for 3rd person, iPhone/iPad docking station, espresso machine. Bathroom with shower and tub.

  • Views:

    Historic side view

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Hotel Mercure Amiens Cathedrale

21 23 rue Flatters
80000 AMIENS
France

GPS:49.895899, 2.299715

Telephone
Fax +33 3 22 80 60 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 102 rooms
  • 4 rooms for people with reduced mobility
  • 98 family rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Sports and leisure

Skating rink

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 13 EUR 13 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Park with sand pit
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

L ECHANSON

Photo out of - L ECHANSON

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

Cooking style
French
Capacity
70
Accessibility
Accessible service
21 23 rue Flatters, 80000 Amiens, France
Telephone +33 3 22 80 60 66
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Private lounge

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

Book

A warm and welcoming space, perfect for meeting friends for a sharing platter and a few glasses of fine wine or cocktails. Regular functions based around wines or sporting events

We offer three types of breakfast: a hearty buffet breakfast, a sleeping area breakfast for a gentle wake-up, and an express breakfast served at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,665 reviews

Customer review rating 5.0/5

Sadie G. Families - Confirmed reviews ALL

Bonjour, Un grand merci pour votre excellent commentaire ! Nous sommes ravis que vous ayez apprécié la propreté de notre établissement ainsi que le confort de notre literie. Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir à nouveau lors d’un prochain séjour. Bien cordialement, Julien, réceptionniste.

Customer review rating 4.5/5

Elissavet B. Families - Confirmed reviews ALL

Bonjour, Nous vous remercions pour votre agréable commentaire ! Nous sommes ravis que vous ayez apprécié notre emplacement, l’accueil de notre équipe ainsi que notre petit-déjeuner. Votre satisfaction nous fait très plaisir et nous encourage à poursuivre nos efforts pour offrir à nos clients un séjour des plus agréables. Au plaisir de vous accueillir à nouveau ! Bien cordialement, Julien, réceptionniste.

Customer review rating 4.5/5

Spencer H. Couples - Confirmed reviews ALL

Good morning, Thank you for your great review. We are glad that you enjoyed your stay with us, and especially the warm and friendly service provided by our team. It is wonderful to know that their helpful and welcoming approach contributed positively to your stay. Regarding the upgrade, we could not offer you any upgrade as you booked a privilege room with cathedral view. The only upgrade possible would have been a suite room, which was sold out on this day. We hope to have the pleasure of welcoming you back and providing an even better experience on your next stay. Kind regards, Laura - Front Desk

Customer review rating 4.5/5

Hendrik T. Business - Confirmed reviews ALL

Thank you very much for your lovely review and for your kind words about our hotel, comfortable rooms and friendly staff. We are delighted to hear that you enjoyed your stay and our ideal location. We are, however, sorry to hear about the issue you experienced in your room. Please accept our sincere apologies for this inconvenience. We will make sure your feedback is shared with our team so that we can improve our service. We hope to have the pleasure of welcoming you back to Amiens for an even better stay.

Customer review rating 5.0/5

Elizabeth S. Couples - Confirmed reviews ALL

Thank you so much for your wonderful review! We are delighted to hear that you had a great time with us and that you enjoyed your room and our team. Your kind words are greatly appreciated and will be shared with the whole staff. We hope to have the pleasure of welcoming you back soon!

Bonjour, Un grand merci pour votre excellent commentaire ! Nous sommes ravis que vous ayez apprécié la propreté de notre établissement ainsi que le confort de notre literie. Votre satisfaction est notre plus belle récompense ! Au plaisir de vous accueillir à nouveau lors d’un prochain séjour. Bien cordialement, Julien, réceptionniste.

Customer review rating 4.5/5

Elissavet B. Families - Confirmed reviews ALL

A very good location, polite staff, great breakfast.

Bonjour, Nous vous remercions pour votre agréable commentaire ! Nous sommes ravis que vous ayez apprécié notre emplacement, l’accueil de notre équipe ainsi que notre petit-déjeuner. Votre satisfaction nous fait très plaisir et nous encourage à poursuivre nos efforts pour offrir à nos clients un séjour des plus agréables. Au plaisir de vous accueillir à nouveau ! Bien cordialement, Julien, réceptionniste.

Customer review rating 4.5/5

Spencer H. Couples - Confirmed reviews ALL

+Lovely hotel warm friendly fun staff, very helpful, great location, well appointed room. Good food selection and bar. - Water pressure in shower poor. No upgrade was offered on checkin, ( Gold Accor ) hotel was not full.

Good morning, Thank you for your great review. We are glad that you enjoyed your stay with us, and especially the warm and friendly service provided by our team. It is wonderful to know that their helpful and welcoming approach contributed positively to your stay. Regarding the upgrade, we could not offer you any upgrade as you booked a privilege room with cathedral view. The only upgrade possible would have been a suite room, which was sold out on this day. We hope to have the pleasure of welcoming you back and providing an even better experience on your next stay. Kind regards, Laura - Front Desk

Customer review rating 4.5/5

Hendrik T. Business - Confirmed reviews ALL

Nice hotel, good rooms, friendly staff, ex. I did have a light problem in the room, that they didn't fix, despite telling at the reception.

Thank you very much for your lovely review and for your kind words about our hotel, comfortable rooms and friendly staff. We are delighted to hear that you enjoyed your stay and our ideal location. We are, however, sorry to hear about the issue you experienced in your room. Please accept our sincere apologies for this inconvenience. We will make sure your feedback is shared with our team so that we can improve our service. We hope to have the pleasure of welcoming you back to Amiens for an even better stay.

Customer review rating 5.0/5

Elizabeth S. Couples - Confirmed reviews ALL

We had a great time

Thank you so much for your wonderful review! We are delighted to hear that you had a great time with us and that you enjoyed your room and our team. Your kind words are greatly appreciated and will be shared with the whole staff. We hope to have the pleasure of welcoming you back soon!

Customer review rating 4.5/5

Adrian W. Couples - Confirmed reviews ALL

A well located, comfortable hotel with a large room that had plenty of comfortable seating. Unloading was a little difficult as there are no dedicated spaces outside the hotel, and the bathroom was a little small, but overall this was a very good stay. The parking garage is very close and very good value for money.

Bonjour, Thank you very much for your excellent rating and for sharing your experience. We are delighted that you enjoyed our convenient location, comfortable hotel and spacious room, as well as the nearby car park and its good value for money. We are sorry for the inconvenience regarding unloading and the size of the bathroom, and we appreciate your helpful feedback. We hope to have the pleasure of welcoming you again on a future stay. Bien cordialement, Charlotte La réception

Customer review rating 4.5/5

Bobby W. Families - Confirmed reviews ALL

It was great to be able to walk right from our hotel to everything we would like to see and do. The riverside restaurants, the cathedral, everything is right there! Plus, a view of the cathedral from our room.

Bonjour, Merci beaucoup pour votre très agréable commentaire ! Nous sommes ravis que vous ayez apprécié notre emplacement, idéal pour découvrir la ville à pied et profiter des restaurants en bord de rivière ainsi que de la cathédrale. Nous sommes également heureux que la vue sur la cathédrale depuis votre chambre ait contribué à rendre votre séjour encore plus agréable. Au plaisir de vous accueillir à nouveau lors d’un prochain séjour ! Bien cordialement, Julien, réceptionniste.

Customer review rating 2.5/5

Anthony B. Friends - Confirmed reviews ALL

shower not powerful enough air con rubbish no english news channel -unacceptable breakfast poor room clean and tidy -rest ok but would not rush back

Dear, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found your room clean and tidy, and we appreciate your positive comments regarding the rest of your stay. However, we are sorry that several aspects of your experience did not meet your expectations. Please accept our apologies for the issues you encountered with the shower pressure, air conditioning and breakfast. We also understand your disappointment regarding the availability of English-language news channels. Your comments have been shared with the relevant teams for consideration and improvement. We regret that your overall experience did not encourage you to return, and we sincerely hope that we will have the opportunity to welcome you again and provide you with a more enjoyable stay. Kind regards, Manuella Front office manager

Customer review rating 4.5/5

Marian H. Couples - Confirmed reviews ALL

The suite was very comfortable but we spent our waking hours on the balcony enjoying the amazing view. Well worth the money! As the parking is not part of the hotel, pedestrian access directions is essential!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 5.0/5

Doris F. Couples - Confirmed reviews ALL

Great postion in lovely town we enjoyed it very much

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 5.0/5

Andrew E. Families - Confirmed reviews ALL

Hotel was brilliant The staff were great fun and approachable. Any question was answered. We would recommend to our friends

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The front desk

Customer review rating 5.0/5

Helen H. Business - Confirmed reviews ALL

Staff helpful. Electricity difficult to work the first time as it has to be pressed after slotting in the key. Difficult to do in the dark with no instructions.

Customer review rating 4.0/5

Anthony E. Friends - Confirmed reviews ALL

Simple and just right for a short visit to Amien

Dear Guest, Thank you very much for your kind review. We are pleased to hear that you appreciated our convenient location and found the hotel well suited to your short visit to Amiens. We look forward to welcoming you back to the Mercure on your next stay. Best regards, Chloé Reception

Customer review rating 5.0/5

Pillay K. Couples - Confirmed reviews ALL

We had a great stay, the location is beautiful

Hello, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 3.5/5

David O. Couples - Confirmed reviews ALL

Staff helpful and pleasant. Parking reasonably convenient. Bathroom tiny. Shower very low water pressure. Water temperature varies constantly, too hot, too cold, too hot. Due to poor water pressure one has to to stand on drain hole (uncomfortable), the cover of which instantly dislodges itself (even more uncomfortable). Bathroom experience is almost a deal-breaker.

Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you appreciated our convenient location, breakfast, comfortable room, helpful staff, and parking facilities. However, we sincerely apologize for the issues you experienced with the bathroom. The low water pressure, fluctuating water temperature, and the drain cover are certainly not the level of comfort we aim to provide. We fully understand how frustrating and uncomfortable this must have been, and we appreciate you bringing these points to our attention. Your comments have been shared with our maintenance team so that these issues can be investigated and addressed. We hope to have the opportunity to welcome you again and provide you with a much more comfortable experience. Kind regards, Manuella Front office manager

Customer review rating 4.5/5

Elizabeth P. Couples - Confirmed reviews ALL

Lovely welcome with an upgrade! Good breakfast and nice quiet room.

Dear Guest, Thank you very much for your lovely review. We are delighted that you enjoyed our great location, the warm welcome and the room upgrade. It is also wonderful to hear that you appreciated our breakfast and the tranquillity of your room. We look forward to welcoming you back to the Mercure very soon. Best regards, Chloé Reception

Customer review rating 3.0/5

Nico W. Couples - Confirmed reviews ALL

Can’t beat the location and the room was spacious. But it’s dated and there is a lot of wear and tear, and stains on the carpet and furniture. For around €150/night you should expect more.

Dear guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our excellent location and the spaciousness of your room. However, we are truly sorry that the overall condition of the room did not meet your expectations. We understand your disappointment regarding the dated décor, as well as the wear and tear and the stains you noticed on the carpet and furniture. Please be assured that we take your comments seriously. The condition and upkeep of our rooms are important to us, and your feedback will be shared with our housekeeping and maintenance teams so that the points you mentioned can be addressed. We sincerely regret that your experience did not reflect the standard we aim to offer our guests. We hope to have the opportunity to welcome you again and provide you with a more comfortable and enjoyable stay. Kind regards, Manuella Front office manager

Customer review rating 4.5/5

Claire M. Couples - Confirmed reviews ALL

Enjoyed staying at Mercure Amiens. Location and staff were excellent. Hotel reception and bar were stylish and spacious. Rooms were great, although need a bit of freshening up. For the price it was good value.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The front desk

Customer review rating 4.0/5

Wei F. Families - Confirmed reviews ALL

breakfast is good with cheese and cakes.

Dear guest, Thank you for your positive feedback. We are delighted that you appreciated our convenient location and enjoyed our breakfast selection. We look forward to welcoming you again at Mercure Amiens. Best Regards Chloé, the reception

Customer review rating 3.5/5

Lucy J. Couples - Confirmed reviews ALL

Could be cleaner. No hand soap In the room and it was a bit grubby. Nice welcome at reception. If you charge €10 for a dog atleast make an effort to offer dog amenities eg. Bed or bowl

Other web-users rate our hotel

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  • 444 reviews 8.3/10 Breakfast
  • 261 reviews 6.6/10 Cleanliness
  • 131 reviews 4.9/10 Amenities

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