Mercure Amiens Cathedrale Hotel 4 stars

Modern well maintained and attractively decorated hotel. Friendly staff. Nice bar and excellent breakfast. Downside was the air con that only blasted out hot air and the room safe didn’t work. Since we only stayed one night we could live with these issues but possibly a little more overdue from the maintenance team Overall a nice hotel and city to visit. Will be returning in the spring to explore the Somme

Great location, lovely room overlooking the cathedral.

Awesome. Thank you for allowing us to keep the same room. The morning waitress who helped us get to the station needs a medal. She is the definition of service. You need to keep her in the organisation. She saw a problem and fixed it. Well done

friendly staff, good breakfast, good rooms with excellent beds

Always a pleasure to stay here. Brilliant location, helpful staff, great restaurant and beautiful, clean rooms.

Always a pleasure to stay here. Staff are friendly, welcoming and helpful. Restaurant is very good and the hotel is superbly located. A brilliant place to stay for Australians visiting the Somme battlefields.

Our stay was made most enjoyable by the friendly and helpful staff and the calibre and comfort of the room.

Easy access to Amiens downtown & quiet room

I was woken up at 5.30 by the noises coming from the kitchen (it seems my room (108) was just above the kitchen). I already heard the night before the sound of dishwashing, but as I was awake, it was acceptable. However, being woken up at 5.30 by the sound of chopping, trolleys rolling back and forth, ... was NOT GOOD.

The room was far to hot and it made it almost impossible to sleep. The 'air conditioning' belched hot air whatever the setting. The window did open but onto a noisy road/nightclub where drunk people were standing in the street and shouting until 4am for TWO NIGHTS RUNNING. Also, having the lavatory in a different room to the sink is wierd - means one has to traverse the room and two doors before washing hands. The restaurant had a very limited menu of 2 or 3 mains and was quite expensive.

Excellent hotel with good restaurant and attentive, friendly staff. Slightly disappointed that we were not able to book a cathedral view suite - but as we decided to travel to Amiens only a week prior to arriving, this was not unexpected. Room was very clean, good soundproofing - but a little too warm for our liking - and the air conditioning did not appear to be able to lower the temperature below 18 degrees - however, the door opened to a small balcony hence fresh air was immediately available .

staff at reception were excellent. the room was a good size and the bathroom was well equipped . The breakfast was very continental .

The room and services were excellent, but what really stood out for us was the front desk staff. We were having difficulty redeeming Accor points for our stay but the front desk went out of their way to sort everything out to our satisfaction with good humour and efficiency. Thank you !

Two-night stop as our last location of a 7-night tour (self-organised). Very positive experience right from arrival: the desk clerk was very helpful and professional. Reassured us about parking for drop-off then access to the (public) car park to use <just a couple of minutes away>. Room was clean and comfortable. The hotel is very well situated for anyone visiting the beautiful Cathedral (and who wouldn't?); also easy access (under 10 mins stroll) to both city centre shopping and the touristy St Leu area. Lots of eating options at either/ both locations. We ate in the restaurant on the first night - choice was fairly good and food was hot, fresh and well presented. Breakfast both mornings were very varied, wide choice, easy service. All staff very peasant and forgiving of our basic grasp of the French language.

Friendly staff, comfortable surroundings and ideal location.