Hotel Mercure Amiens Cathedrale 4 stars

Customer review rating (ALL Rating) 4.5/5 1,563 reviews

Hotel Mercure Amiens Cathedrale - Image 1
Hotel Mercure Amiens Cathedrale - Image 2
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Hotel Mercure Amiens Cathedrale - Image 4
21 23 rue Flatters, 80000 AMIENS, France

Description

Hotel extras

  • Centrally located, giving you easy walking access to the tourist sites

  • 100m from the largest gothic cathedral in the world.

  • Terrace and garden right in the city center

  • Family rooms and suites with baby beds available upon request.

  • Our chef offers homemade dishes using local products.

Our accommodation(s)

Hotel location

Hotel Mercure Amiens Cathedrale

21 23 rue Flatters
80000 AMIENS
France

GPS:49.895899, 2.299715

Telephone
Fax +33 3 22 80 60 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

L ECHANSON

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,563 reviews

TripAdvisor Rating  4.2/5  1,631 reviews

Poor and not as expected or advertised

TripAdvisor rating 2.0/5

richardhV2923EK TripAdvisor review

Not recommended! There are various problems with this hotel. Firstly, on booking it is not at all clear that the hotel doesn’t have parking. In fact the nearest municipal car park is much further away than stated and as the streets & pathways are cobbled you really cannot use a wheeled suitcase, you have to carry your luggage. We stayed in a ‘privilege’ room. Although the room itself was just acceptable the bathroom was ridiculously small and inconvenient. The floor area was tiny & cramped, the over-bath shower was a struggle to access even for a very fit person as the bath sides are high and the access very small. Really disappointing. On the positive side the staff were very nice.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We understand your disappointment regarding parking. While our hotel does not have its own car park, we try to provide clear information about nearby public parking options. We apologise if this was not sufficiently visible at the time of your booking, and we will review how this information is presented to make it clearer for future guests. We are also sorry to hear that the bathroom in your Privilege room did not provide the comfort you expected. Some of our rooms have more compact bathroom layouts due to the building’s configuration, but this should never compromise your comfort. We will share your remarks with our team to ensure we continue improving the guest experience. On a positive note, we are pleased that you found our staff friendly and welcoming — your kind words will certainly be shared with them. We sincerely hope to have the opportunity to welcome you again and offer you a room better suited to your needs. Please feel free to contact us directly so we can assist you in choosing the most comfortable option for your next stay. Kind regards, Manuella Front office manager

Customer review rating 4.5/5

Diana N. Couples - Confirmed reviews ALL

We had a lovely time in Amiens. Hotel Mercure Amiens Cathedrale is centrally located and our room had a fantastic view towards the magnificent Cathedrale. The room was clean and comfortable. Reception staff were just lovely and very helpful. We had drinks and a dinner at the hotel bar and restaurant. Again, the staff were very friendly and super efficient.

Dear guest, Thank you for your kind words regarding your recent stay at Hôtel Mercure Amiens Cathédrale. We are delighted to hear that you enjoyed our central location and the stunning view of the cathedral. It brings us joy to know that our reception and restaurant staff contributed to a lovely experience. Your positive feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back in the future. Best regards, Julien, Front Office.

Customer review rating 5.0/5

Greg A. Families - Confirmed reviews ALL

Lovely 3 day break in Amiens and this centred around our great hotel. Fantastic location looking towards the cathedral, delicious food both for breakfast and in the evening and great, secure, underground car park. All the staff were very kind and friendly too.

Dear Guest, Thank you very much for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed your stay in Amiens and that our location, food, and facilities all contributed to a memorable visit. It’s also a pleasure to know that our team made you feel welcome and well cared for throughout your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back very soon. Warm regards, Ekaterina Front Office Supervisor

Customer review rating 5.0/5

Robin B. Couples - Confirmed reviews ALL

I booked a cathedral suite, and what a view!!! The suite itself was modern, elegant, spacious and quiet. Customer service was friendly and helpful. Definitely I'd recommend.

Hello Mrs B., What a pleasure to read your comment! The whole team would like to thank you warmly. We do everything we can to offer our guests a pleasant stay, and knowing that you enjoyed it means a lot to us. We hope to welcome you back soon. Kind Regards, Sofia Front Office

Customer review rating 5.0/5

Michael R. Solo - Confirmed reviews ALL

Great location close to Cathedral and parking

Hello M. R., We sincerely thank you for this wonderful review. It is a real pleasure to know that your stay lived up to your expectations. We look forward to welcoming you back to our hotel for another memorable experience. Kind Regards, Sofia Front Office

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Other web-users rate our hotel

  • 870 reviews 9.1/10 Location
  • 996 reviews 7.2/10 Room
  • 855 reviews 9.1/10 Service
  • 10 reviews 8/10 WiFi
  • 437 reviews 8.1/10 Breakfast
  • 256 reviews 6.3/10 Cleanliness
  • 133 reviews 5.3/10 Amenities
  • 5 reviews 2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.