Mercure Amiens Cathedrale Hotel 4 stars

I was very pleased with the cleanliness and Covid rules at the hotel. Staff were friendly and say was short (a stop off) but good.

Very helpful reception, rooms are clean, restaurant was excellent

The hotel is well located, clean (very important, though a must for a 4*), most of the staff are professional Some points made us choose an average grade : 1) On the Booking page of the hotel is indicated a Parking facilities, but there are no parking for the hotel customers as some other hotels offer. There are CITY parkings available around for 1,5h max or either high priced... 2) The reception desk are not so Professional, once for not explaining clearly why the amount indicated on the credit card receipt is higher than the room price (it was a debit authorisation only, so ok but should be exlained without the customer having to ask, as it is not the same case in all other hotels) 3) One of the reception repsonsible almost did not beleive me when I told I didn't have breakfast... not professionnal at all... 4) the showers are not fully functional (most of the dots are blocked by calcaire / chalky and could easily cleaned with white vinegar)

Very pleasant stay in a clean and quiet room.

The hotel was clean and the staff was super professional and efficient. We had a spacious suite and the bed was comfortable. The only issue was the quality of the sheets and towels. The sheets felt hard and sintético.

I arrived quite late after a long journey with a little cat. The staff could not have been more helpful. And the breakfast the next morning was superlative. Many thanks.

We were long hesitating staying at our usual hotel in Amiens. However, we had a great experience. We felt very welcomed, everything was clean, we could have breakfast, lunch and dinner in our room and everything was clean and disinfected or prepared to be touched only by one person.

Comfortable and welcoming

Very kind welcome of your staff, clear explanations and high efficiency.

Well located hotel, in 5 minutes you reach the cathedral and the shopping street. The breakfast was extensif, the room was large, the bathroom was quite small with separate toilet. The service was good and friendly.

Always a pleasure to stay here. Staff are friendly, welcoming and helpful. Restaurant is very good and the hotel is superbly located. A brilliant place to stay for Australians visiting the Somme battlefields.

The room was far to hot and it made it almost impossible to sleep. The 'air conditioning' belched hot air whatever the setting. The window did open but onto a noisy road/nightclub where drunk people were standing in the street and shouting until 4am for TWO NIGHTS RUNNING. Also, having the lavatory in a different room to the sink is wierd - means one has to traverse the room and two doors before washing hands. The restaurant had a very limited menu of 2 or 3 mains and was quite expensive.

The room and services were excellent, but what really stood out for us was the front desk staff. We were having difficulty redeeming Accor points for our stay but the front desk went out of their way to sort everything out to our satisfaction with good humour and efficiency. Thank you !

Two-night stop as our last location of a 7-night tour (self-organised). Very positive experience right from arrival: the desk clerk was very helpful and professional. Reassured us about parking for drop-off then access to the (public) car park to use <just a couple of minutes away>. Room was clean and comfortable. The hotel is very well situated for anyone visiting the beautiful Cathedral (and who wouldn't?); also easy access (under 10 mins stroll) to both city centre shopping and the touristy St Leu area. Lots of eating options at either/ both locations. We ate in the restaurant on the first night - choice was fairly good and food was hot, fresh and well presented. Breakfast both mornings were very varied, wide choice, easy service. All staff very peasant and forgiving of our basic grasp of the French language.

We stayed in Amiens in mid September and thoroughly enjoyed our stay. We used it as a home base to go and visit local World War I sites and enroute to Caen. The room was adequate and perfectly comfortable. What we loved most were the great service and friendly staff at the hotel and the location. The staff were lovely. We ended up having breakfasts and one dinner at the adjoined restaurant and the food and attentiveness ( and good homour) of the staff, made the stay memorable. It is conveniently located to the center of Amiens and has parking very close by. We really enjoyed our stay there.