Mercure Amiens Cathedrale Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,666 reviews

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Hotel extras

  • In the heart of the downtown area, all the tourist sites are within walking distance

  • 109 yards (100 m) from the world's largest Gothic cathedral.

  • Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.

  • Family rooms and suites with crib available.

  • Ideal as a starting point for visiting the World War I memorial sites.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000 AMIENS

GPS:49.895899, 2.299715

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,666 reviews

TripAdvisor Rating  4.0/5  1,570 reviews

Certificate of excellence 2023

Great location in centre of Amiens

Customer review rating 5.0/5

Vyh Couples - Confirmed reviews ALL

Given the weather was so awful we appreciated the extra space in the Junior Suite as we had to spend more time there then intended!

A view like no other.

TripAdvisor rating 5.0/5

Robb H TripAdvisor review

This room has the greatest view of the cathedral in the city. It’s on the 4th floor (5th US) and is huge (50+sm) with sweeping wraparound curved windows. We watched the cathedral light show from our bed. There are some curtain dividers to permit privacy if the room is used by 2+ other people. There is also a second half bath and full minibar. The main bathroom is very large and has both a tub and shower. But there are not enough hooks or hangers for anything. Also, there was only one place for a suitcase (no extra racks) and there were only 4 hangers in the closet. Breakfast was good but crowded due to some bus tourists.

Great location

Customer review rating 4.5/5

James P. Couples - Confirmed reviews ALL

From arrival to when we left the staff was helpful when needed at a nice hotel

Dear Parryn First of all we would like to thank you for choosing our hotel for your stay in Amiénois. It is a real pleasure to read that you enjoyed our location. We will certainly share your appreciation with the entire team. Your satisfaction is our priority and we hope to welcome you during your next stay in Amiens. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

Shuffled customers instead of fixing issues

TripAdvisor rating 2.0/5

MissApples TripAdvisor review

A very poor showing from this hotel - which has a lot going for it, including a terrific location, with the cathedral, bars, food options and good transport. We travelled with a group and on arrival our aircon was not working - at one stage I was sitting in the hallway which was cooler than our humid room. They moved us to another room which also had non-functioning aircon and we later found out that another couple in our travel group had been moved into our first sweltering room after they also complained about no aircon. The toilet flush and light fittings were also faulty in our room. We gave up. The bathroom is badly designed so that you cannot walk past the bed if the bathroom door is open (there is a gap between the door and the bed of about 5 centimeters). The shower pressure is also so low that you have to lean against the shower wall to get wet - as the water doesn't project into the shower. Some fittings attached with 3M adhesive instead of screws, so falling off the bathroom wall. The breakfast was below par - juice was off, eggs powdery and again, a lack of attention to detail or customer service. If they could just get the basics right - this could be a ripper hotel. But our experience was not good.

Dear MissApples, Thank you for taking the time to tell us about your experience at the Mercure Amiens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

Excellent all round

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The staff were wonderful, the room was great and the location unbeatable. A shame the restaurant menu is not more appealing.

Dear FRASER N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Albane LELEU Directrice Mercure Amiens Cathédrale 21/23 rue Flatters 80 000 AMIENS

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Other web-users rate our hotel

  • 797 reviews 8.9/10 Location
  • 979 reviews 7.7/10 Room
  • 852 reviews 8.9/10 Service
  • 14 reviews 6.7/10 WiFi
  • 507 reviews 7.2/10 Comfort
  • 450 reviews 8.5/10 Breakfast
  • 261 reviews 7.8/10 Cleanliness

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