Novotel Amiens Pôle Jules Verne Hotel 4 stars

Look to all reviews but nobody don't care by Novotel. Since 2017. As gold member I was disappointed. A horrible hotel. The lady on the desk was terrible meeky. First room was not cleaned. and only towels for one person. We got another room not much better. Keycards did not work and go back three time. My advice demolish this hotel and built a new one. Manager said renovation will follow soon but he said the same in 2017. A shame for the name of Novotel.

Positives - Clean rooms, pleasant and helpful staff, brilliant breakfasts, good location. Negative - tired hotel.

as usual, correct accomodations for a good price

The service overall was amazing. Nothing was too much trouble and as one of us was disabled they went out of their way to ensure we got what we needed. The restaurant was great as well. The rooms do look a little tired especially the bathroom to the point I decided not to use it too much. It lacks in comparison to other novotels although I have read they are due an update

My wife and I arrived on Saturday 14th September 2019 for a nine night stay. On viewing the room we were first given we asked for in to be changed as it faced the car park and this was agreed. The breakfast was a good although we have had more choice in a Red ibis. There was little choice of bread some days, otherwise very good. We ate in the restaurant on seven evenings, fortunately avoiding the day of the After Work Party on Thursday evening. We clearly enjoyed eating with you although meat had to be returned to the kithen for further cooking on several occasions when not cooke as requested. The manager was very good and showed concern that everything was to our liking.

Really liked this hotel. Very convenient for motorway, good food and great room. Maybe a little expensive for leisure trips but great for business. I'd definitely stay there again and use Novotels more generally again.

We checked-in late on the evening of arrival for a 10night stop over and left after breakfast the following day. Access from Autoroute was straight forward. Everything was dealt with efficiently. Only disappointment was room had a bath but not a shower.

Excellent, from start to finish, very good booking in most helpful, room excellent , good shower, comfy bed, extra towels for swimming pool, it was party night and we were invited ( nice touch) dinner & breakfast good ,thank you to all staff Lynne l.

Well run hotel - communal areas clean and attractive. Bedroom a little run down - sagging mattress, dirty carpet. Only one category of room in a Novotel was disappointing as was the lack of a Nespresso machine in the room.

Room size ok. Gentle staff. Good breakfast. But rooms need refurbishment. Paints is going off in the toilet...

All adequate if a little down at heel. Needs a makeover. Bar service very poor we had to go to the kitchen to find someone to serve us with a drink. Food average

We were travelling from South of France back to England with dogs and this was just a stopover

Very good experience at Novotel Amiens, very professional people at the front desk, very good quality room. Maybe some improvement to be done with people in the breakfast room (Service was not bad but waitress can be more welcoming) Otherwise, we had an excellent stay

Nice welcome, pleasant room, good restaurant with lovely staff

We stayed one night in a family room (kids on the sofa bed). The hotel is set in what feels like a compound just off the motorway (surrounded by metal fencing). Our room was adequate in terms of size and facilities but there were marks on the carpet and the whole room looked very tired and in dire need of decorating. That said, it was clean. The woman who checked us in was super friendly and helpful, encouraging us to go in to Amiens to see an event that was happening that evening and recommending where to go and what to see.