Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,012 reviews

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Description

Hotel extras

  • GREEN KEY certified

  • Large outdoor swimming pool (opening from mid-April to mid-October)

  • La Galinière restaurant (vaulted room with fireplace/large outdoor terrace)

Our accommodation(s)

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Galinière

Our restaurant offers Provençal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,012 reviews

TripAdvisor Rating  4.0/5  835 reviews

nice stay

Customer review rating 4.5/5

Jld Business - Confirmed reviews ALL

nice stay, nice breakfast.

Dear JEAN-LUC D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice place but some details to improve

Customer review rating 3.0/5

Jp Business - Confirmed reviews ALL

Restaurant was very good for the first night. I paid for two dinners before and on the Sunday , restaurant was closed and I could juts get some 'bocaux' without price compensation. This must be announced when you book !

Dear JEAN-PHILIPPE R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our restaurant, is closed on Sunday during all the winter, we always inform our guest before check-in, it seems that it wasn't your case, we are sorry about it, know that our team will work on it to improve our communication. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Stay

Customer review rating 5.0/5

Marcus O. Business - Confirmed reviews ALL

Very nice stay for my business trip to Rousset, great breakfast and very nice staff

Dear MARCUS O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

all great

Customer review rating 4.0/5

N/a Business - Confirmed reviews ALL

rooms a bit cold (ground floor)

Comfortable and convenient location

Customer review rating 4.0/5

Maurizio Business - Confirmed reviews ALL

The hotel is situated in a quiet place not far from where I need to go every day. Positive feedback on breakfast options available. May be a little hot in the room (February).

Dear MAURIZIO T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. We aggre, this is why we are about to change our TV for bigger one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 171 reviews 9.5/10 Location
  • 423 reviews 6.5/10 Room
  • 478 reviews 8.6/10 Service
  • 184 reviews 9.4/10 Breakfast
  • 135 reviews 5.4/10 Cleanliness

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