Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 799 reviews

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Description

Hotel extras

  • GREEN KEY certified

  • Large outdoor swimming pool (Open from mid-May to the end of September)

  • La Galinière: reservation required. On the terrace or by the fireplace

  • In the Aix-en-Provence countryside at the foot of Montagne Sainte-Victoire

  • 10 minutes to Aix-en-Provence and 20 minutes to Marseille

Our accommodation(s)

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Room 1

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA GALINIERE

Our restaurant offers Provencal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  799 reviews

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are pleased to hear that you appreciated our lovely location and the peaceful atmosphere, as well as the quality of our food and breakfast selections. We acknowledge your comments regarding the maintenance of the pool area. Please be assured that we strive to maintain high standards throughout our facilities, and your observations will be taken into consideration for future improvements. Regarding your experience with the room allocation, we apologize for the inconvenience caused by the initial lack of a balcony. Our aim is to provide all guests with the accommodation they prefer, and we regret that we could not fulfill this request at the onset of your stay. We appreciate your remarks about the restaurant menu. While we strive to offer a diverse selection, we continuously assess our offerings to enhance guest satisfaction. Your feedback is invaluable in this regard. Thank you once again for your insights, and we hope to welcome you back in the future for an even better experience. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

C H. Business - Confirmed reviews ALL

Dear C H., Thank you for taking the time to share your positive experience at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel comfortable and conveniently located for your work. It is wonderful to know that you appreciated the spaciousness and cleanliness of your room, as well as the added charm of the small garden. We hope to welcome you back in the future. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.0/5

Philippe P. Business - Confirmed reviews ALL

Cher Philippe p., Nous vous remercions pour votre commentaire positif concernant le calme et l'emplacement de notre établissement. Nous comprenons votre déception à propos de la fermeture de la piscine à 20 heures, une mesure que nous avons mise en place pour garantir une ambiance paisible pour tous nos clients. Nous espérons vous accueillir à nouveau prochainement pour un séjour des plus agréables. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 3.0/5

Alexandru C. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Richard C. Couples - Confirmed reviews ALL

Dear Richard C., Thank you for your kind words regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel to be an excellent place to stay and enjoyed the lovely surroundings. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service. We look forward to welcoming you back soon. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Other web-users rate our hotel

  • 147 reviews 9.2/10 Location
  • 342 reviews 7.2/10 Room
  • 343 reviews 8/10 Service
  • 196 reviews 8.1/10 Comfort
  • 176 reviews 8.6/10 Food
  • 146 reviews 8.7/10 Breakfast
  • 122 reviews 8.9/10 Vibe
  • 91 reviews 4.8/10 Amenities

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