Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,245 reviews

Hotel extras

  • GREEN KEY certified

  • Large outdoor swimming pool (opening from mid-April to mid-October)

  • La Galinière restaurant (vaulted room with fireplace/large outdoor terrace)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

The Mercure Aix-Ste Victoire offers you Standard or Superior rooms. For a relaxing break, an overnight stay or a business trip, our hotel cannot fail to please, and will provide you with all the relaxation and peace of the Provence region.

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA GALINIERE

Our restaurant offers Provençal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,245 reviews

TripAdvisor Rating  4.0/5  828 reviews

Lack of staff !

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I stayed for 2 nights and no one made up my room on the 2nd night... either staffing or logistic issue ? Also clearly lacking staff at breakfast (no one available to clean tables, many basic items missing : orange juice, cups of tea, etc...)

good stay

Customer review rating 4.0/5

N/a Business - Confirmed reviews ALL

well located for a Business trip..

Dear LUCA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. We are very pleased that our establishment and its environment did satisfied you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, the direction

Pleasant experience during the 4 days stay

Customer review rating 4.0/5

Boon Y. Business - Confirmed reviews ALL

- Strategic location for business stay - comfortable room, clean and spacious to me - Room cleaning is done everyday, which is so great! - good choice of wine - Friendly and helpful staff As for choices on food, prefer more varieties than what's currently offer on the menu.

Dear BOON Y. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfy and cozy

Customer review rating 5.0/5

Matteo Business - Confirmed reviews ALL

nice people and warm environment!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

Relaxing stay

Customer review rating 4.0/5

Martin Business - Confirmed reviews ALL

Great staff - so friendly and helpful at every opportunity. Not so common to have staff like that so look after them! Good breakfast. Room a little tired and cleaning unexceptional.

Dear MARTIN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. We are happy that our staff members have been helpful durinf your stay. Also, we will do the necessary for the cleaning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 199 reviews 9.6/10 Location
  • 524 reviews 6.5/10 Room
  • 567 reviews 8.7/10 Service
  • 225 reviews 9.3/10 Breakfast
  • 153 reviews 5.8/10 Cleanliness
  • 149 reviews 8.7/10 Pool
  • 7 reviews 6.7/10 Wellness Area

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