Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,201 reviews

Hotel extras

  • La Galinière restaurant (vaulted room with fireplace/large outdoor terrace)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Mercure Aix-Ste Victoire offers you Standard or Superior rooms. For a relaxing break, an overnight stay or a business trip, our hotel cannot fail to please, and will provide you with all the relaxation and peace of the Provence region.

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA GALINIERE

Our restaurant offers Provençal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,201 reviews

TripAdvisor Rating  4.0/5  824 reviews

Pleasant experience during the 4 days stay

Customer review rating 4.0/5

Boon Y. Business - Confirmed reviews ALL

- Strategic location for business stay - comfortable room, clean and spacious to me - Room cleaning is done everyday, which is so great! - good choice of wine - Friendly and helpful staff As for choices on food, prefer more varieties than what's currently offer on the menu.

Dear BOON Y. N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfy and cozy

Customer review rating 5.0/5

Matteo Business - Confirmed reviews ALL

nice people and warm environment!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards,

Relaxing stay

Customer review rating 4.0/5

Martin Business - Confirmed reviews ALL

Great staff - so friendly and helpful at every opportunity. Not so common to have staff like that so look after them! Good breakfast. Room a little tired and cleaning unexceptional.

Dear MARTIN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. We are happy that our staff members have been helpful durinf your stay. Also, we will do the necessary for the cleaning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

This was a good location and a good stay.

Customer review rating 5.0/5

William P. Business - Confirmed reviews ALL

The stay at the Mercure was pleasant and the staff were all friendly and accommodating. This survey is for improvement so although I am reluctant, I will give my suggestions. The only issue that I had was when the floors were cleaned or waxed. The fumes were very strong and lasted until the end of my stay on 12/16. Thankfully the smell did not penetrate my room or I would have had to move Hotels. The last three days of my stay I was not provided water. Again, this is just for feedback and I did enjoy my stay at the Hotel! Best Regards and I look forward to my next visit. Happy Holidays!

Dear WILLIAM P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive helpfullfeedback. We will make sure to improve what you mention next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Birthday surprise!!!

TripAdvisor rating 5.0/5

michelle1352018 TripAdvisor review

Very nice hotel indeed. Room was very nice, comfy and cosy. Food was excellent. Staff were very friendly and very helpful. I would recommend to friends and family. Very nice area too. Had lovely weather.

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Other web-users rate our hotel

  • 188 reviews 9.6/10 Location
  • 503 reviews 6.3/10 Room
  • 541 reviews 8.6/10 Service
  • 215 reviews 9/10 Breakfast
  • 149 reviews 5.3/10 Cleanliness
  • 146 reviews 8.9/10 Pool

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