Mercure Aix en Provence Sainte Victoire Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 787 reviews

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Mercure Aix en Provence Sainte Victoire Hotel - Image 1
Mercure Aix en Provence Sainte Victoire Hotel - Image 2
Mercure Aix en Provence Sainte Victoire Hotel - Image 3
Mercure Aix en Provence Sainte Victoire Hotel - Image 4
RD7N, 13790 CHATEAUNEUF LE ROUGE, France

Description

Hotel extras

  • GREEN KEY certified

  • Large outdoor swimming pool (Open from mid-May to the end of September)

  • La Galinière: reservation required. On the terrace or by the fireplace

  • In the Aix-en-Provence countryside at the foot of Montagne Sainte-Victoire

  • 10 minutes to Aix-en-Provence and 20 minutes to Marseille

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 double bed

Photo out of - Superior Room with 1 double bed

Spacious refurbished rooms featuring complimentary WiFi access, safe, individual airconditioning, flatscreen TV (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC.

  • Views:

    Courtyard View or Garden View

Max. number of persons
2

Bedding

Queen size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 1 x Queen size bed(s)
  • Views: Courtyard View or Garden View
See availabilities

They are spacious and renovated, offering free WIFI access. Equipped with a safe, individual air conditioning, a flat-screen television (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC

  • Views:

    Historic side view or Mountain view

Max. number of persons
2

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Superior room with double sofa-bed, free WIFI, bathroom with walk-in shower, courtesy tray, safe

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Comfortable refurbished rooms featuring complimentary WiFi access, safe, individual airconditioning, flatscreen TV (satellite/cable), bathroom with walk-in shower, hair dryer and separate WC.

Max. number of persons
2
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Experience our luxury room, which features upscale bedding, a range of complimentary items, Nespresso coffee machine and other little details to ensure the perfect stay, whether it's for business or leisure.

  • Views:

    Garden View or Park view

Max. number of persons
2

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Our Superior Room features a small private garden and queen-size bed and is equipped with a TV, minibar, walk-in shower and free Internet connection for your business trips or relaxing getaways.

  • Views:

    Garden View

Max. number of persons
2

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Our Superior Family Room with 1 queen-size bed and 2 single beds on the mezzanine is equipped with a TV, minibar, free Internet connection and a bathroom with walk-in shower,

  • Views:

    Garden View or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
4

Bedding

Double bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

Suite with king-size bed, balcony and estate view

Photo out of - Suite with king-size bed, balcony and estate view

Our Suite measuring 646 sq. ft. (60m2) has a stunning view of the estate, lounge area, balcony and enhanced-comfort bedroom with king-size bed and upscale bedding and is fully equipped to welcome you for your vacations or business trips.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony or Duplex

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Aix en Provence Sainte Victoire Hotel

RD7N
13790 CHATEAUNEUF LE ROUGE
France

GPS:43.489342, 5.589788

Telephone
Fax +33 4 42 20 23 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 61 rooms
  • 5 rooms for people with reduced mobility
  • 14 family rooms
  • 6 connecting rooms
  • 61 non-smoking rooms
  • One floor

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Football Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Room service Additional charge
  • Express Additional charge
  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Green area

Well-being

Swimming pool

  • Outside
  • On site
  • On site
  • Outdoor parking
  • Private
  • 80 parking spaces

Services & equipment

  • Intercom

Vehicles

  • Bus parking

LA GALINIERE

Photo out of - LA GALINIERE

Our restaurant offers Provencal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

Cooking style
Regional
Chef name
Maïté PONS
Capacity
80
Accessibility
Accessible service
RD7N, 13790 Chateauneuf Le Rouge, France
Telephone +33 4 42 20 21 51
Menu PDF
Cocktail menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Our restaurant offers Provencal cuisine and is set in a former 16th-century post house just 10 minutes from Aix-en-Provence, at the foot of Sainte Victoire mountain.

Book

Check out our newly refurbished bar and discover our local wines & cocktails. Whether alone or with friends, relax over a drink and try a tune or two on our piano.

Start the day with our continental buffet breakfast, which you can enjoy in our dining room or outdoors to make the most of the surrounding nature. For a gentler start to the day, order the Continental or Healthy breakfast from room service.

Open from mid-May to late September, from 8:00 to 20:00. Discover our outdoor pool. For guests not staying at the hotel, the sun lounger rate is €15, by reservation only and with the lunch package. Children are not permitted.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  787 reviews

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are pleased to hear that you appreciated our lovely location and the peaceful atmosphere, as well as the quality of our food and breakfast selections. We acknowledge your comments regarding the maintenance of the pool area. Please be assured that we strive to maintain high standards throughout our facilities, and your observations will be taken into consideration for future improvements. Regarding your experience with the room allocation, we apologize for the inconvenience caused by the initial lack of a balcony. Our aim is to provide all guests with the accommodation they prefer, and we regret that we could not fulfill this request at the onset of your stay. We appreciate your remarks about the restaurant menu. While we strive to offer a diverse selection, we continuously assess our offerings to enhance guest satisfaction. Your feedback is invaluable in this regard. Thank you once again for your insights, and we hope to welcome you back in the future for an even better experience. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

C H. Business - Confirmed reviews ALL

Dear C H., Thank you for taking the time to share your positive experience at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel comfortable and conveniently located for your work. It is wonderful to know that you appreciated the spaciousness and cleanliness of your room, as well as the added charm of the small garden. We hope to welcome you back in the future. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.0/5

Philippe P. Business - Confirmed reviews ALL

Cher Philippe p., Nous vous remercions pour votre commentaire positif concernant le calme et l'emplacement de notre établissement. Nous comprenons votre déception à propos de la fermeture de la piscine à 20 heures, une mesure que nous avons mise en place pour garantir une ambiance paisible pour tous nos clients. Nous espérons vous accueillir à nouveau prochainement pour un séjour des plus agréables. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 3.0/5

Alexandru C. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Richard C. Couples - Confirmed reviews ALL

Dear Richard C., Thank you for your kind words regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel to be an excellent place to stay and enjoyed the lovely surroundings. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service. We look forward to welcoming you back soon. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are pleased to hear that you appreciated our lovely location and the peaceful atmosphere, as well as the quality of our food and breakfast selections. We acknowledge your comments regarding the maintenance of the pool area. Please be assured that we strive to maintain high standards throughout our facilities, and your observations will be taken into consideration for future improvements. Regarding your experience with the room allocation, we apologize for the inconvenience caused by the initial lack of a balcony. Our aim is to provide all guests with the accommodation they prefer, and we regret that we could not fulfill this request at the onset of your stay. We appreciate your remarks about the restaurant menu. While we strive to offer a diverse selection, we continuously assess our offerings to enhance guest satisfaction. Your feedback is invaluable in this regard. Thank you once again for your insights, and we hope to welcome you back in the future for an even better experience. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

C H. Business - Confirmed reviews ALL

Nice hotel and close to where I was working (12min drive). The room was spacious very clean and even had a small garden.

Dear C H., Thank you for taking the time to share your positive experience at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel comfortable and conveniently located for your work. It is wonderful to know that you appreciated the spaciousness and cleanliness of your room, as well as the added charm of the small garden. We hope to welcome you back in the future. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.0/5

Philippe P. Business - Confirmed reviews ALL

swiming pool at 20h is too early we just arrived at this time

Cher Philippe p., Nous vous remercions pour votre commentaire positif concernant le calme et l'emplacement de notre établissement. Nous comprenons votre déception à propos de la fermeture de la piscine à 20 heures, une mesure que nous avons mise en place pour garantir une ambiance paisible pour tous nos clients. Nous espérons vous accueillir à nouveau prochainement pour un séjour des plus agréables. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 3.0/5

Alexandru C. Families - Confirmed reviews ALL

We booked a suite using the app but when we reached there we were told there was no suite available and the room was changed. Also we were not allowed to pay using points and there were no Platinum benefits.

Customer review rating 4.0/5

Richard C. Couples - Confirmed reviews ALL

Super hotel, lovely surroundings

Dear Richard C., Thank you for your kind words regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found our hotel to be an excellent place to stay and enjoyed the lovely surroundings. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service. We look forward to welcoming you back soon. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

Laurent G. Families - Confirmed reviews ALL

it all went well, Perfect breakfast with fresh fruit. Very confortable room

Monsieur G., Je vous remercie sincèrement pour votre évaluation positive. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé et que vous avez apprécié notre petit-déjeuner composé de fruits frais ainsi que le confort de votre chambre. Vos retours sont précieux et nous motivent à maintenir nos standards élevés. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

Geoffrey H. Business - Confirmed reviews ALL

Had a nice quiet room in the old building so not much walking to the restaurant and bar. Room was clean, comfortable and well equipped.

Dear Mr. H., Thank you for your positive feedback regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are pleased to hear that you appreciated our convenient location and enjoyed the comfort of your room in the old building, as well as the cleanliness and amenities provided. Your satisfaction is our priority, and we look forward to welcoming you back for your future business trips. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 5.0/5

Sebastien M. Business - Confirmed reviews ALL

TOP !

Bonjour Monsieur M., Nous vous remercions pour votre retour positif concernant votre séjour au sein de notre établissement. Nous sommes ravis d'apprendre que vous avez trouvé votre expérience confortable et que vous avez apprécié votre temps passé à l'Hôtel Mercure Aix en Provence Sainte Victoire. Votre satisfaction est notre plus grande récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 4.5/5

Laura R. E. P. Couples - Confirmed reviews ALL

We’ve tried all room categories at Ste Victoire and unsurprisingly this suite is the best. It was warm, spacious and comfortable. Still annoying in small respects (power outlets are not well planned for example and privilege touches are wildly inconsistent) but still it’s a good choice for a comfortable stay. The bed is very spacious.

Dear Laura R. E. P., Thank you for your kind feedback regarding your recent stay at Hôtel Mercure Aix en Provence Sainte Victoire. We are delighted to hear that you found the suite warm, spacious, and comfortable. We appreciate your comments about the power outlets and the inconsistency of privilege touches, as guest insights are invaluable for our ongoing improvements. It is our goal to provide a comfortable experience, and we are pleased that you enjoyed your stay overall. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 5.0/5

Marc S. Business - Confirmed reviews ALL

Room perfect, lobby with personal ok

Dear Marc, Thank you so much for your kind words! I'm thrilled to hear that you had a comfortable stay and enjoyed our rooms and lobby. It’s wonderful to know that our team made a positive impression on you. We always strive to provide a welcoming atmosphere for all our guests. We hope to welcome you back soon for another great experience! Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 5.0/5

David P. Families - Confirmed reviews ALL

Excellent as usual

Dear David p., Thank you for your positive feedback. We are delighted to hear that you found great comfort during your stay and that your experience met your expectations once again. We look forward to welcoming you back soon. Cordialement, Benjamin ORTHIS Adjoint de direction Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 5.0/5

Richard H. Couples - Confirmed reviews ALL

Great stopover for heading to Monaco

Dear Richard H., Thank you for your positive feedback. We are delighted to hear that you enjoyed our location and found it a suitable stopover for your journey to Monaco. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Benjamin ORTHIS Hôtel Mercure Aix en Provence Sainte Victoire.

Customer review rating 3.5/5

Laura R. E. P. Couples - Confirmed reviews ALL

This was our 3rd room grade/type at Sainte Victoire and they all so far have an air of basic minimalism about them. I was very disappointed to find that a Privilege Room has a totally unheated separate toilet and only an ineffectual towel rail in the bathroom. Provence might be lovely in July but it’s bleepin’ freezing in December!

Madam, I am very surprised by your message and I hope I understand correctly. You are not happy with our privilege room because it does not have heating in the toilet ? We never received any feedback on this matter. It's a shame you didn't contact us directly during your stay. We would have done everything we could to find a solution. I hope there were some positive aspects to your stay (that you haven't mentioned). Best regards

Customer review rating 5.0/5

Monique T. Families - Confirmed reviews ALL

Everything was great, for a Hotel in the middle of the road couldn't ask for better. Staff was good. All services offered were top notch. They have a non heated swimming pool ideal for the hot summers down there. A little farm for kids. And the food was good too.

Dear Monique T., Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and that our staff provided top-notch service. It is wonderful to know that you enjoyed the amenities, including the swimming pool and the children's farm, as well as the dining options. Your positive remarks are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Best regards, Hôtel Mercure Aix-en-Provence Sainte-Victoire

Customer review rating 5.0/5

Esther O. Families - Confirmed reviews ALL

We had a great stay with our family!

Dear Esther O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Jonathan T. Couples - Confirmed reviews ALL

Excellent. Beautiful hotel and location. Lovely staff and facilities.

Dear MR. T., Thank you so much for your kind words We're delighted to hear that you enjoyed the hotel, the location, our staff, and the facilities. It was a pleasure having you, and we hope to welcome you back again soon Best regards, the management

Customer review rating 1.5/5

Michele S. Friends - Confirmed reviews ALL

Was hard to get into and leave the gate after hours, room did not have water, front desk was not there 24/7 and the room key did not work a few times even after front desk had programmed it.

Dear Mr. S., Thank you for taking the time to share your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. Regarding access after hours, please note that the gate is close from 9:00 PM to 6:00 AM and can be opened either with a code or via the intercom system, which connects directly to our team. Our reception service is available 24/7, and we're always here to assist you at any time of day or night. We also regret the inconvenience you experienced with your room key. While we ensure keys are properly programmed, technical issues can occasionally occur. Our staff is always ready to help should such a situation arise. Finally, bottled water is usually provided in the room upon arrival. We're sorry if it was missing in your case, and we appreciate you bringing it to our attention. We truly hope to have the opportunity to welcome you again under better circumstances. Kind regards

Customer review rating 4.5/5

Claudia M. Business - Confirmed reviews ALL

I enjoyed the location: quite and clean rooms, amazing swimming pool, good restaurant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 143 reviews 9.1/10 Location
  • 334 reviews 7.1/10 Room
  • 343 reviews 7.9/10 Service
  • 193 reviews 8/10 Comfort
  • 177 reviews 8.5/10 Food
  • 142 reviews 8.6/10 Breakfast
  • 90 reviews 4.5/10 Amenities
  • 89 reviews 5.5/10 Cleanliness

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