Mercure Aix en Provence Sainte Victoire Hotel 4 stars

We enjoyed it all.

The room in the main building was really great with an efficient air cooling. Breakfast and dinner outside was really pleasant during this hot week.

Very nice stay in a lovely place closed to Aix and Marseille

my room was room number 2 The room looks very old and is not cosy at all, There is a lot of noise from other people in the same corridor that are closing their room door. The room is badly isolated from noise from the corridor. I slept not good at all,

Always a lovely place.

good stay but no coffee in the morning :(

Agreable

In the room 31, you have the impression that the cars and truck will run on your body all the night !!! a lots of noise and vibrations , totally unacceptable for this hotel.

The hotel is ok for a Mercure but not really at level of four stars. No minibar in the room and the design is far too Accor standards, no lift, Good staff but this hotel seems to be run without manager. Many details needs to be fixed: Dirty pool, no towels etc...

Spent 5 nights here this time. Lovely setting bit road noise is getting more intrusive even by lovely pool. Very unwelcoming lady receptionist. We are early (about 1 pm) and she told us our room wasn't ready umtil 3pm very abruptly and failed to book us in for dinner even when she asked us if we wanted to eat! Same thing happened last yr. Housekeeping was just ok. Surprised to see an empty sandwich pack on the bed on day. Change to paper cups in the room is sad. Ground floor room had lovely small garden to sit out and very fierce aircon which also blew in awful smell of drains. Setting is lovely and breakfast reasonable but not as good as the novotel in Marseille where we'd come from. Have been to this mercue 3 times now but not made to feel particularly welcome so probably will go elsewhere next time we're in frabce

Nice room and pool.Nice environment.Quiet and relax place.Check in on the site was 12:00 but 15:00 when I arrived at 12:30. It is not practical with a family.All my friends enjoyed their stay and it is an address I will keep.

Good infrastructure with terrasse and garden, countryside setting. Comfortable large room. Nice restaurant for dinner with excellent cuisine. Friendly and helpful staff who made us even an onward booking.

We stay here on our way to the south coast for one or two nights each way. It is a consistently good hotel, smart and clean with pleasant staff. We had an accessible room this time and enjoyed the private enclosed garden and the spacious room with walk in shower. Breakfast was the standard affair but nicely presented and reasonable variety.

Just outside Aix, this is an ideal hotel for people traveling through France - small enough to be friendly, large enough to have a pool, with a good bar and restaurant and large parking area. We have stayed here often and the standards have maintained their 4-star status for years - it is consistently good in all areas. Excellent breakfast and a good evening menu. Rooms and bathrooms very comfortable, always clean, some with little private gardens.

Stayed 4 nights in this hotel about 8 miles from Aix-en-Provence. Listed as a 4-star hotel. Cardboard 'cups' and thin plastic 'glasses' (which were supplied in the bathroom for teeth cleaning - no separate glasses) in bedroom, although water supplied free. Bedroom in new buildings at rear of the old. Decent sized room, with small sitting area with table and chairs outside (upstairs rooms have balcony). Free Wi-Fi. No door between bedroom and bathroom, so if someone gets up in the night, the light shines directly in the room, probably waking one's partner. Do designers/architects ever sample their own buildings? Shower was OK, but splashed badly, and the slope of the floor meant that the room became like a pond if not careful. Nowhere to hang towels for re-use. Nice setting for a hotel. The old building houses the reception, bar and restaurant, and maybe some bedrooms. Restaurant nicely done, but oddly lacking in atmosphere. Food reasonable at dinner, perhaps a little expensive. Wine expensive; I think there may be a cheaper list which we were not shown. Breakfast buffet in dining room was very good, with fresh fruit, yogurt, pastries, etc. Might have been better selection of cheese. Overall, this was OK, but do not think it rates as 4-star hotel. Have stayed in nicer 3-star places.