ibis Aix-en-Provence Hotel 3 stars

TripAdvisor rating 4.0/5 1,330 reviews
ibis Aix-en-Provence
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Room 1

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Hotel extras

  • Free secure car park

  • Easy access to the city center in 10 minutes

  • Balnéo baths, hammam and sauna EUR 15 for 2 hours (2 minutes away, reservation required)

  • Free access to the heated swimming pool (open May through October) for hotel guests

  • Pasta & Noodles restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 13h30

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • LATE CHECK-OUT UP TO 4PMPaying
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre (Nearby)
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Web corner

Hotel location

ibis Aix-en-Provence

Chemin des Infirmeries
13100
aix en provence
france

Tel: +33442279820

Fax: (+33)4/42385076

Contact email

Check-in from 13h30

Check out up to 12h00

  • BUS AIXOIS :   8 VAL DE L'ARC

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By car

    A8 SORTIE 31 At 1km / 0.62 miles

  • By car

    VAL ST ANDRE At 1km / 0.62 miles

  • By train

    AIX EN PCE TGV ARBOIS At 20km / 12.43 miles

  • By train

    AIX EN PROVENCE At 3km / 1.86 miles

  • By train

    MARSEILLE At 30km / 18.64 miles

GPS :43.51146, 5.46529

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room

Reduced Mobility Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room

Our restaurants and bars

NOMAD

Type of cuisine: International

BAR

Photo non contractuelle / Strictly non binding

Take a moment to relax at our bar. No matter the time of day, everyone is invited to join us inside or outside, on the shaded terrace with its delightful fountain.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Aix-en-Provence

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,919 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,330 reviews

HOTEL CONFORME A NOTRE ATTENTE

Customer review rating 4.3/5

Anonymous Couples - 25/11/2019 Confirmed reviews ALL

Hotel conforme à nos attentes.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. N'hésitez pas à partager votre avis sur tripadvisor.com ! Nous espérons vous revoir très bientôt! Cordialement, Rémi POL Directeur

Good value for money

Customer review rating 4.3/5

Karl Business - 22/11/2019 Confirmed reviews ALL

Nice hotel. No noise problem despite the fact that the hotel is near a highway.

Dear Karl V., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

As expected

Customer review rating 4.3/5

Héctor Couples - 28/10/2019 Confirmed reviews ALL

As expected, but would've appreciated if you advertised you had Tesla Superchargers on the property.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

One night stop over to attend a meeting

Customer review rating 4.3/5

Melita F. Friends - 16/10/2019 Confirmed reviews ALL

OKish. Room spacious but shabby. Discovered during the night the air conditioning was not working so although bed was comfortable it was too hot too sleep. Bathroom especially the toilet could have done with a better clean. Evening menu unappealing and seemed to include bought in items, but no where else to eat close by. ‘Trendy’ réception area was fairly relaxing but I would expect a 3 * hotel to have complementary chilled water as a minimum requirement, would have been very welcome after a hot night with no air con.. Breakfast is expensive. Would have welcomed mini breakfast of coffee and croissant only, to eat in or takeaway. Have stayed in other Ibis hotels where guests are able to take a free coffee for the onward journey, whether or not they pay for a full breakfast. Not here! This hotel is overpriced and offers limited facilities for guests’ comfort. I don’t think many clients on a short overnight stop would use the piscine, which I am sure is the only reason the hotel was awarded three stars. I would not use this hotel again if there were a better alternative. It is not convenient for the city centre.

Dear ALAN F., Thank you for taking the time to tell us about your experience at the ibis Aix-en-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi POL Directeur

Accomodation as expected

Customer review rating 4.3/5

Paul F. Couples - 15/10/2019 Confirmed reviews ALL

Very helpful reception staff provided comfortable stay.Only the bathroom was a little tired and smell from toilet or drain was a little disturbing.

Amazing 'cheap and cheerful' in every good way

Customer review rating 4.3/5

Wendl Business - 29/09/2019 Confirmed reviews ALL

No frills, but functional clean and comfortable accommodation with enthusiastic staff even at 10 pm when we arrived. Efficient friendly check in. self service style breakfast was excellent. A pleasure to have stayed there overnight.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Highly Recommended Hotel

Customer review rating 4.3/5

John Solo - 25/09/2019 Confirmed reviews ALL

Clean and comfortable room. Efficient and friendly staff. Excellent Breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Great place

TripAdvisor rating 4.0/5

brian1549 Friends getaway - 12/09/2019 TripAdvisor review

Would recommend this hotel location short taxi ride into aix en provence A bit quirky but great hotel The swimming pool and surrounding grounds are first class the restaurant could have a better food choice but still good

Great place

Customer review rating 4.3/5

Brian N. Friends - 10/09/2019 Confirmed reviews ALL

Wonderful service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rémi POL Directeur

EXCELLENT VALUE

Customer review rating 4.3/5

Howard Solo - 10/09/2019 Confirmed reviews ALL

Although not exactly within walking distance of the town, I have stayed here many times because it affords plenty of space, pool, grass, easy parking, etc. and is particularly convenient if you travel with pets, as I do. The staff is always very friendly, amenities always clean and well maintained, and lately has no hassle wi fi. Breakfast is more or less standard in all Ibis hotels, and for the price cannot be faulted. Altogether a great package.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur
Customer review rating 4.3/5

Anonymous Families - 22/08/2019 Confirmed reviews ALL

Ok - room ok, bed comfortable, breakfast chaotic!

Hello and thank you for your comment following your stay dan svotre hotel. Can you tell me a little more about your dissatisfaction with the breakfast service? what happened ? See you soon Have a good day Rémi POL

Comfy room and good restaurant

Customer review rating 4.3/5

Jenny Couples - 20/08/2019 Confirmed reviews ALL

I like the comfy room and the food in the restaurant.

Dear YI-CHIA C., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Good

Customer review rating 4.3/5

At Couples - 15/08/2019 Confirmed reviews ALL

Good

Dear Abilioantonio M., Thank you for your review about your stay. We'll be very happy to welcome you again. See you soon ! Pauline, assistant general manager

Friendly, welcoming

Customer review rating 4.3/5

Yueyu H. Families - 12/08/2019 Confirmed reviews ALL

it was great. however the dinner menu can be improved. pasta was not so great. hence, we try to eat outside the hotel for dinner. Breakfast was great, hence we eat in the hotel every morning.

convivial

Customer review rating 4.3/5

Olivier Families - 09/08/2019 Confirmed reviews ALL

convivial

Customer review rating 4.3/5

Marie P. Couples - 26/07/2019 Confirmed reviews ALL

On the whole we had a lovely time. It was spoiled by the fact that there was no hot water on our last morning and we had a long drive to Chalon sir Soane. My husband went to reception at around 8am and was told that ot wouldn’t be fixed until the afternoon.

Dear MARIE P., We very much appreciate your comments regarding your stay at the ibis Aix-en-Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi POL Directeur

Nice Stay

Customer review rating 4.3/5

Laurie M. Families - 16/07/2019 Confirmed reviews ALL

Nice stay. Staff was helpful. Rooms a bit tight but overall good value. Good location.

Dear LAURIE M., Thank you for giving your feedback ! It's always a pleasure to read ositiv feedback ! Hope to see you for your next trip in Provence Pauline, assistant general manager

Great stay in Aix-en-Provence

Customer review rating 4.3/5

Mike A. Couples - 13/07/2019 Confirmed reviews ALL

Great stay for 1-2 nights. Very nice and helpful staff. English is spoken And understood. Rooms are nice and efficient. Pool area was very nice and clean. Sufficient and easy parking made this choice attractive also. The bus was a pleasant surprise at the end of the driveway with easy access to the Aix neighborhoods and Saturday market.

Dear JOHN A., Thank you for this lovely feedback ! It's always pleasant to read this kind of review. Do not hesitate to come back for your next trip in Provence. Sincerely, Pauline Caranoni Assistant General Manager

quiet neat place to stay

Customer review rating 4.3/5

Anonymous Couples - 13/07/2019 Confirmed reviews ALL

little far from the center of aix but would be better choice if you want a quiet neat stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rémi POL Directeur

Great stay in Aix-en-Provence

TripAdvisor rating 4.0/5

W2356ZMjohna Couples - 12/07/2019 TripAdvisor review

We chose this Ibis property based on both prior hotel reviews and our needs. Great and helpful staff; nice property including the pool area. The room was comfortable for a 1-2 night stay. Another attraction was the on-site parking which would be difficult inside the city itself at other locations. A pleasant an unexpected surprise was the convenience of the bus transportation system with a stop right outside this hotel driveway. Very efficient system allowing easy access to Aix restaurants and Saturday Market. Highly recommend this property for your stay in Aix-en-Provence !

Dear @W2356ZMjohna, We would like to thank you for this review. We're are very happy to notice that you're enjoyed your stay. Hope to see you soon, for your next trip in Provence ! Pauline, General Assistant Manager
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