ibis Aix-en-Provence

ibis Aix-en-Provence 3 stars

Customer review rating (ALL Rating) 4.2/5 1,393 reviews

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Description

Hotel extras

  • 10 mins to downtown, close to A8 and the region's main sites; FREE CAR PARK

  • Electric car charger

  • Balnéo baths, hammam and sauna EUR 15 for 2 hours (2 minutes away, reservation required)

  • Catering service in your room, on the terrace or in the A/C restaurant

  • Pasta & Noodles restaurant with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Aix-en-Provence

Chemin des Infirmeries
13100 AIX EN PROVENCE
France

  • BUS AIXOIS:  8 VAL DE L'ARC

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By plane

    MARSEILLE PROVENCE At 29km / 18.02 miles

  • By car

    A8 SORTIE 31 At 1km / 0.62 miles

  • By car

    VAL ST ANDRE At 1km / 0.62 miles

  • By train

    AIX EN PCE TGV ARBOIS At 20km / 12.43 miles

  • By train

    AIX EN PROVENCE At 3km / 1.86 miles

  • By train

    MARSEILLE At 30km / 18.64 miles

GPS:43.51146, 5.46529

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,393 reviews

TripAdvisor Rating  4.0/5  1,443 reviews

Didn’t enjoy

Customer review rating 1.5/5

Ken Couples - Confirmed reviews ALL

First room stank of smoke, so we asked to move. Second was too hot, air con didn’t work and the quilt was also too warm (winter quilt). Room very basic compared to other IBIS and no hair dryer.

Aie Aie Aie, Ken, first of all know that your feedback is invaluable to us! The opinion of our customers is precious and allows us to maintain maximum satisfaction. Unfortunately it happens that this is not the case, and fortunately our questioning is daily. Ken, I am sorry that we could not fully satisfy you during your stay and I hope in the near future that we will change your mind. Looking forward to seeing you again in Aix-en-Provence. #lateamibisaix

good stay

Customer review rating 5.0/5

Julie S. Friends - Confirmed reviews ALL

helpful friendly staff.

Dear Julie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Baptiste Directeur

Surprisingly good

Customer review rating 5.0/5

Arpad M. Couples - Confirmed reviews ALL

Cousy, fresh, colorful hotel - good breakfast, pool - just loved it

Pleasant stay in sunny Provence

Customer review rating 4.0/5

Mrs F. Couples - Confirmed reviews ALL

We spent 4 nights in your hotel to celebrate our friends wedding. We had a very nice stay and the staff was nice and helpful.

Bad welcome (very)

Customer review rating 0.5/5

Ronald Business - Confirmed reviews ALL

I had prechecked in, late arrival. Clerck let me standing up for 10 minutes, while chatting on the phone with some undecided prospect who in the end did not reserve. All the clerk had to do was to hand me my key… it was 10:00pm. Very bad training.

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Aix-en-Provence. Je suis navré de l'attente dont vous avez été victime lors de votre arrivée. Je trouve votre commentaire et votre note relativement sévère car comme vous le dites notre réceptionniste était au téléphone avec un client, je pense, que si vous aviez été le client au téléphone vous auriez apprécié qu'elle réponde à toutes vos questions. Nos équipes se mobilise au quotidien pour nos clients, soyez assuré que nous travaillerons ce point. Nous espérons vous revoir très bientôt sur Aix-en-Provence. Jean-Baptiste Directeur

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