Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,425 reviews

Best price
guarantee
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection - Image 1
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection - Image 2
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection - Image 3
Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection - Image 4
24, boulevard du Roi René, 13100 AIX-EN-PROVENCE, France

Description

Hotel extras

  • Transformed spaces, modernized Provençal lines and a unique allure

  • In the heart of Aix-en-Provence, with Green Key certification

  • Outdoor swimming pool heated in season

  • A cuisine made up of local, fresh and seasonal products

  • MIGNET public paying car park (entrance on Avenue Malesherbes)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

24, boulevard du Roi René
13100 AIX-EN-PROVENCE
France

GPS:43.523922, 5.450275

Telephone
Fax +33 4 42 37 61 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

LA TABLE DU ROI

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,425 reviews

Customer review rating 3.5/5

Douglas R. Couples - Confirmed reviews ALL

The suite I selected online was not available. The dining options were limited in both scale and comfort. And then there was pervasive noise from morning till night.

Dear Mr. R., Thank you for taking the time to share your detailed feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery. We are pleased to read that you appreciated the comfort and cleanliness of your room. However, we sincerely apologize that your overall experience did not fully meet your expectations. We regret that the renovation works were not communicated clearly enough prior to your arrival, as well as the inconvenience caused by the noise. We also apologize that the suite you selected was not available and that the dining experience did not meet your expectations during this transition period. Please also accept our apologies regarding the situation with the corkscrew and the in-room amenities. Your remark is fully understood, and we agree that such details are essential to the experience we aim to offer, especially in a region so closely associated with wine culture. Your feedback has been carefully shared with our teams to improve both our communication and service standards. We truly hope to have the opportunity to welcome you again under better conditions and provide you with the experience you expected. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Customer review rating 5.0/5

Hanane E. K. Business - Confirmed reviews ALL

staff very friendly, rooms very elegant, breakfast very delicious

Dear Ms. E. K., Thank you very much for sharing your wonderful feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery. We are delighted to read that you enjoyed the comfort of your room, the elegance of the hotel, and the quality of our breakfast. Your kind words regarding the friendliness of our team mean a lot to us. We also thank you for your loyalty as a member of the ALL – Accor Live Limitless program and hope to have the pleasure of welcoming you again very soon. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Customer review rating 5.0/5

V M. D. Couples - Confirmed reviews ALL

Excellent location within walking distance of everything in old town. Room nicely appointed. Desk staff and breakfast staff were very friendly. Despite the fact renovations were ongoing, there was no issue with noise. We really enjoyed our stay.

Monsieur D., Thank you very much for taking the time to share your detailed feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection. We are delighted to read that you enjoyed our central location, the comfort of your room, as well as the friendliness of our reception and breakfast teams. Your kind words are truly appreciated and will be shared with our staff, especially the breakfast team who contributed to making your mornings enjoyable. We also sincerely thank you for bringing to our attention the issues you encountered in your bathroom and the delay in addressing them. Please accept our apologies for this inconvenience. Your comments have been shared with our maintenance team to ensure better follow-up in the future. Regarding the restaurant service, we regret that the service did not meet your expectations on this occasion. Your feedback is valuable and helps us continue improving the quality of our service. Finally, we truly appreciate your loyalty as a Gold member of the ALL – Accor Live Limitless program and thank you for your continued trust in our hotel and the Accor group. We hope to have the pleasure of welcoming you again very soon during your next visit to Aix-en-Provence. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Customer review rating 4.0/5

Eric D. Solo - Confirmed reviews ALL

This hotel is getting more beautiful by the day, grace to some beautiful renovations. In general these renovations do not bother the guests at all, but this time they choose to do works in the restaurant exactly at breakfast time. The whole day the restaurant/lobby is empty....just not at breakfast.

Dear Mr. D., Thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery. Please accept our sincere apologies for any inconvenience experienced during your stay. Your comments have been carefully noted and shared with our teams so that we can continue improving the organization of our renovation works and the overall guest experience. We are nevertheless delighted to read that you appreciated the renovations and the comfort of the hotel. Thank you as well for your loyalty as a member of the ALL – Accor Live Limitless program. We look forward to welcoming you again very soon. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Customer review rating 3.0/5

Amr W. A. Business - Confirmed reviews ALL

All the staff was very nice and helpful, and the manager as well , but the facility was under renovation. In my case, there was no notice during the booking about this, so since I arrived 1st, the parking was out of service, so I had to park in public parking , which cost me.2nd, I work all night, and due to renovations in progress, it was too noisy in the morning, so I couldn’t sleep. For me, everything didn’t go well at all. Again , the staff was really helpful. You just need to add notice during the booking about the status of the place.

Dear Mr. A., Thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery. Please accept our sincere apologies if your experience did not fully meet your expectations. Your comments have been carefully noted and shared with our teams so that we can continue improving the quality of our services. We are nevertheless pleased to read that you appreciated the kindness and professionalism of our staff, and we will be sure to share your kind words with Alicia and the team. Please also note that the public parking located nearby is priced similarly to the hotel’s parking when it is available. We hope to have the opportunity to welcome you again in the future and provide you with a much more enjoyable stay. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Other web-users rate our hotel

  • 615 reviews 8.8/10 Location
  • 760 reviews 6.9/10 Room
  • 1,045 reviews 9.1/10 Service
  • 5 reviews 3.2/10 WiFi
  • 427 reviews 9.1/10 Breakfast
  • 349 reviews 6.5/10 Comfort
  • 159 reviews 6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Aix En Provence