Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,391 reviews

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24, boulevard du Roi René, 13100 AIX-EN-PROVENCE, France

Description

Hotel extras

  • In the heart of Aix-en-Provence, with Green Key certification

  • Outdoor swimming pool heated in season

  • A cuisine using local, fresh and seasonal products

  • A fitness room is available 24 hours a day

  • Paid car park on reservation and paid MIGNET public car park (entrance avenue Malesherbes)

Our accommodation(s)

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Hotel location

Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

24, boulevard du Roi René
13100 AIX-EN-PROVENCE
France

GPS:43.523922, 5.450275

Telephone
Fax +33 4 42 37 61 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

LA TABLE DU ROI

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,391 reviews

TripAdvisor Rating  4.2/5  1,895 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Jerome V. Couples - Confirmed reviews ALL

Formidable

Monsieur V., Nous vous remercions sincèrement pour votre excellente évaluation et pour votre commentaire très positif à la suite de votre séjour au Grand Hôtel Roi René Aix-en-Provence – MGallery Collection. Nous sommes ravis d’apprendre que vous avez apprécié la situation privilégiée de l’hôtel ainsi que l’atmosphère agréable de l’établissement. Votre satisfaction est une belle récompense pour l’ensemble de nos équipes, engagées chaque jour à offrir une expérience de qualité à nos hôtes. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Grand Hôtel Roi René Aix-en-Provence – MGallery Collection. Elisabeth Mendes Directrice Générale

Customer review rating 5.0/5

Alexandre C. Couples - Confirmed reviews ALL

Staff very warm and welcoming, helped me organise diner to surprise my wife

Dear Sir C., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre -MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager

Customer review rating 4.5/5

Elizabeth W. Couples - Confirmed reviews ALL

Excellent stay but I was disappointed to have to leave because of the renovations.

Dear Madam, Thank you very much for sharing your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection. We are delighted that you enjoyed your time with us despite the renovation work currently in progress. We sincerely apologize for any inconvenience caused and hope to have the pleasure of welcoming you back once the enhancements are complete, so you can fully enjoy the renewed atmosphere of our hotel. Kind regards, Elisabeth Mendes General Manager

Customer review rating 3.5/5

Monica W. Couples - Confirmed reviews ALL

Stayed 3 nights at the Grand Hotel. Location was really good and walkable. The front desk staff were amazing. Rooms were ok they need an update. We learned the hotel is currently undergoing renovations so that will be good. We wish we would have known about the renovations prior to booking though. We didn’t know until we saw in the elevator “no water the next day for 2 hours” which ended up being closer to 5 hours. Then the construction starts daily at 8am. The fitness centre is good. Super small but we were able to get a few workouts in. Breakfast buffet we didn’t stay, the staff are not friendly at all. My French is not good at all so that did not help as they seemed very absent and annoyed by us. We did not use the pool. The lobby bar was busy but had a fun vibe each night; this hotel has lots of post cruise ship guests. All in all it was a nice stay but I think I was expecting a bit more, from our past stays with the Accor brand, it didn’t seem to be at a Fairmont/Sofitel standard. Would try this hotel again knowing the renovations are underway.

Dear Madam W., Thank you for taking the time to share such detailed feedback following your recent stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection. We are delighted that you appreciated our central location, the friendliness of our front desk team, and the atmosphere of our lobby bar. Your comments about the fitness centre and other facilities are also greatly appreciated. We sincerely regret that you were inconvenienced by the ongoing renovation works and the temporary water outage. These improvements are part of our commitment to enhancing the comfort and experience of our guests, and we understand how this may have impacted your stay. We also take note of your remarks regarding breakfast service and will review this with our team to ensure a warmer and more attentive experience moving forward. We truly value your loyalty to the Accor brand and hope to have the pleasure of welcoming you back once our renovations are fully completed, for a stay that meets — and hopefully exceeds — your expectations. Sincerely, Elisabeth Mendes General Manager

Customer review rating 5.0/5

Christian G. Solo - Confirmed reviews ALL

perfect stay

Dear Mr. G., Thank you very much for your excellent feedback. We are delighted that you enjoyed your stay, appreciated our central location, the comfort of the hotel, and the friendliness of our team. We truly look forward to welcoming you again soon at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection. Sincerely, Elisabeth Mendes General Manager

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Other web-users rate our hotel

  • 587 reviews 9.1/10 Location
  • 722 reviews 6.9/10 Room
  • 1,016 reviews 9.2/10 Service
  • 5 reviews 4.8/10 WiFi
  • 418 reviews 9.3/10 Breakfast
  • 336 reviews 6.5/10 Comfort
  • 276 reviews 8.1/10 Food
  • 152 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.