Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,452 reviews

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Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection - Image 1
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24, boulevard du Roi René, 13100 AIX-EN-PROVENCE, France

Description

Hotel extras

  • Transformed spaces, modernized Provençal lines and a unique allure

  • In the heart of Aix-en-Provence, with Green Key certification

  • Outdoor swimming pool heated in season

  • A cuisine made up of local, fresh and seasonal products

  • MIGNET public paying car park (entrance on Avenue Malesherbes)

Our accommodation(s)

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Room 1

Hotel location

Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

24, boulevard du Roi René
13100 AIX-EN-PROVENCE
France

GPS:43.523922, 5.450275

Telephone
Fax +33 4 42 37 61 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

AÏGA

AÏGA welcomes you to an enchanting setting in the heart of Aix-en-Provence. Chef Matthieu Saunier offers delicious, generous cuisine, with Mediterranean and Levantine flavors, evolving with the seasons.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,452 reviews

Customer review rating 5.0/5

Cheryl M. Couples - Confirmed reviews ALL

Dear Mrs. M., We thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection. We are delighted to know that you enjoyed your stay, particularly the comfort and cleanliness of your room, the quality of our facilities, and the breakfast experience on the terrace. We are also pleased that you appreciated the hotel’s location and its convenience for your visit. Your positive feedback is greatly appreciated and will be shared with our teams as encouragement to continue delivering excellent service. We hope to have the pleasure of welcoming you again in the future. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

Customer review rating 4.0/5

Philip A. Couples - Confirmed reviews ALL

Dear Mr. A., We thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection. We are pleased to know that you appreciated the hotel’s location, cleanliness, and overall pleasant atmosphere. We have also carefully noted your comments regarding the consistency of service, room size, sound insulation, and Wi-Fi quality. These points have been shared with the relevant teams as part of our ongoing efforts to improve the guest experience. Your feedback is valuable and helps us continue refining both our product and service standards. We hope to have the pleasure of welcoming you again in the future. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

Customer review rating 3.5/5

Harald K. Couples - Confirmed reviews ALL

Dear Mr. K., Thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection. We are pleased to know that your stay went smoothly overall and that you appreciated the quality of our service, as well as the professionalism of our team. We also take good note of your comment regarding the Wi-Fi connection speed. This has been shared with our technical team in order to improve the quality and stability of the service. Your feedback is valuable and helps us continuously improve the guest experience. We hope to have the pleasure of welcoming you again in the future. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

Customer review rating 4.0/5

Richard B. Couples - Confirmed reviews ALL

Dear Mrs. B., Thank you for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection. We are pleased that you found the hotel charming and appreciated the quality of your accommodation and the overall level of cleanliness and comfort. However, we are truly sorry to read that you did not feel particularly welcomed by our reception team, and for the situation you experienced in the lobby area. This is not the level of hospitality we aim to deliver, and your comments have been shared with our teams to ensure a more attentive and consistent guest welcome in the future. We also regret the misunderstanding regarding the consumption of outside products in our public areas. While certain guidelines are in place, we understand how this may have affected your perception of your experience, and we will review how these situations are handled with greater tact and clarity. Your feedback is very valuable and helps us improve both our service quality and guest experience. We hope to have the opportunity to welcome you again for a more positive stay. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre - MGallery Collection

Customer review rating 5.0/5

Richard S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you very much for taking the time to share your feedback following your stay at the Grand Hôtel Roi René Aix-en-Provence Centre – MGallery. We are delighted to read that you enjoyed the quality of our service, the comfort and cleanliness of your room, as well as the hotel’s location and facilities, including the underground parking. We also take good note of your comment regarding the Wi-Fi connection and the absence of a shelf in the shower. Please be assured that your remarks have been shared with our teams, as they help us continuously improve the guest experience we strive to deliver. We truly appreciate your recommendation and hope to have the pleasure of welcoming you again very soon in Aix-en-Provence. Kind regards, Elisabeth Mendes General Manager Grand Hôtel Roi René Aix-en-Provence Centre – MGallery Collection

Other web-users rate our hotel

  • 635 reviews 8.7/10 Location
  • 772 reviews 6.7/10 Room
  • 1,075 reviews 8.9/10 Service
  • 7 reviews 2.2/10 WiFi
  • 423 reviews 8.8/10 Breakfast
  • 361 reviews 5.9/10 Comfort
  • 240 reviews 8.7/10 Vibe
  • 159 reviews 5.8/10 Cleanliness

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