Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery 4 stars

Customer review rating 4.4/5 5,344 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
See on a map
+ 21 Services

Hotel extras

  • Right in the heart of Aix-en-Provence

  • Heated outdoor swimming pool

  • Gastronomic restaurant and creative bar

  • A fitness room is available 24 hours a day

  • Paid private parking (booking recommended) and paid public parking nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (nearby)Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request (nearby)Paying
  • Golf course 18 holes (nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

24 boulevard du Roi René
13100 aix en provence
france

Tel: +33442376100

Fax: (+33)4/42376111

Check-in from 15h00

Check out up to 12h00

  • Bus de ville :  Ligne 3 / ligne Roi René

  • Ligne 40 depuis l'aéroport :  Ligne 40 Aix en Provence gare routière

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By plane

    NICE COTE D'AZUR At 175.02km / 108.75 miles

  • By train

    GARE AIX TGV At 20km / 12.43 miles

  • By train

    SNCF AIX CENTRE At 0.5km / 0.31 miles

GPS :43.523922, 5.450275

Our accommodation(s)

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence. Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

CLASSIC ROOM, 1 double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 double bed, pool view

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Pool side, Courtyard View, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, twin beds, pool view

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Pool side, Courtyard View, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 double bed, terrace and pool view

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: Courtyard View, Patio, Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LA TABLE DU ROI

Type of cuisine: Bistronomy

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INTEMPOREL

Non contractual photo

Relax at any time of day in our l'Intemporel bar. Our head barman, Jean-Luc Parodi, will introduce you to his signature cocktails, such as the Roi René using Beaumes de Venise Muscat, as well as other local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,344 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,603 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

In spite of the COVID restriction

Customer review rating 4.0/5

Serge Families - 30/01/2021 Confirmed reviews ALL

Due to the COVID restriction, - no bar, no restaurant - only room service, it was acceptable but far below what it could have been. In particular, the room service menu was bare-boned and could have been better. When understood that the hotel had a skeleton staff, yet it was not reflected in the price …

Dear Serge B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. We are sincerely sorry that our services did not live up to your expectations and please accept our sincere apologies. We have taken into account your comments regarding the room service menu. Finally, we thank you for this positive appreciation of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Elisabeth Mendes

As a regular customer I am sorry to say that for the 1st time I had a bad stay

Customer review rating 0.5/5

Anonymous Couples - 30/12/2020 Confirmed reviews ALL

The room was cold, the heater was not working, the cover was dirty, not even mentioning the carpet. Thanks to your evening staff who did everything to warmer the room. She was great. Otherwise our stay was not at the level advocated by your hotel. This is the perfect recipe to lose customer.

Perfect location / ned refurbisment

Customer review rating 3.5/5

Mathieu Families - 21/10/2020 Confirmed reviews ALL

perfect hotel to visit the city centre, nice business or family set up, rooms probably need to be refurbished

Dear customer, We thank you for sharing your thoughts on your last stay at Grand Hôtel Roi René Aix-en-Provence Centre-Mgallery. We are glad to know that you appreciate the quality of our hotel. We take note of your remarks about the rooms, it will help us to raise again the level of our services. We will be proud to welcome you for a next time to offer you the best of our services to enjoy your stay. Best regards, Vincent Gaymard General Manager

Great location, reception staff we’re extremely helpful

Customer review rating 4.0/5

Michelle H. Couples - 20/09/2020 Confirmed reviews ALL

Very warm welcome from the reception team and they were helpful throughout our one night stay. It was lovely to have the pool to cool off in after a long drive. Great location. Would definitely recommend. Toilet in our room was dated.

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Vincent Gaymard General Manager

Well below the brand's standard

Customer review rating 1.5/5

A. M. Couples - 31/08/2020 Confirmed reviews ALL

We spent a night as a couple in the Mgallery Aix en provence. The overall experience was disappointing. Having spent multiple night in the accor network, including Sofitel and MGallery, I was extremely disapointed. The Sofitel brand normally guarantee very high standards in customer service and Room quality (Space, style, quality) and the MGallery locations are always a thrill to discover. This location unfortunately had none: room was tiny, probably quite old with no style whatsoever, the shower head was broken, the breakfast was good but we had to wait over 20 minutes to be seated (the current sanitary situation can maybe excuse this), the building has no charm and decoration appart from maybe the recetion is very basic. It is quite disappointing the spend the money of a 5* expecting that the ACCOR, Sofitel and MGallery brands will guarantee an above standard experience and stay in a very standard hotel more like a Novotel. Maybe Accor should consider downgrading this location to the Novotel brand. I am curious to receive feedback from the location or Accor customer service.

Dear Sir, Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. Our team would be delighted to count you again among our guest during your next visit to Aix-en-Provence. Sincerely, Juliette Peron General Manager

Good location,City centre

Customer review rating 1.5/5

Douglas C. Couples - 24/08/2020 Confirmed reviews ALL

After a long drive from Beaune,where we had an excellent stay at the Novotel hotel there,we were not greeted or treated very well by the male receptionist.We always only stay where we can park the car securely on hotel premises.He insisted that as we had not pre-book we the car he said we had to use a public car park.This caused a lot of resentment and put a dampner on our stay and quite frankly were happy to leave ASAP the following morning

Dear Sir, Thank you for taking a few minutes to tell us what you think about your stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. The quality of our services and the satisfaction of our customers are our priority and it seems that this time, we have not managed to meet all your expectations: we therefore present you our sincerest apologies. Our team would be delighted to count you again among our guest during your next visit to Aix-en-Provence. Sincerely, Juliette Peron General Manager

Great location and great staff

Customer review rating 4.0/5

Melchior Couples - 03/08/2020 Confirmed reviews ALL

3 night stay with my wife at the hotel. Staff was professional and kind. Swimming pool is a great asset, restaurant has good food and the breakfast is generous

Dear Melchior K., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good city hotel

Customer review rating 4.0/5

Andreas Couples - 30/07/2020 Confirmed reviews ALL

The hotel is location just outside the inner city, with everything in walking distance. rooms are decently sized, the bed was really comfortable. There were a few minor things, a bit more attention to detail, that would improve a future second stay. Also, the parking space is definitely to expensive with 22 EUR.. The fitness room is a small space with four machines.. on the really positive sight: the hotel bar is well equipped, we've been looking for a decent gin tonic in the whole city and finally found a barkeeper who knows her stuff. good consultation, good mixture, nice local gin, happy memories.

Immer im Stadtzentrum

Customer review rating 4.5/5

Jrudolf Couples - 26/07/2020 Confirmed reviews ALL

Gutes Personal, Essen sehr gut. Zimmer jedoch etwas in die Jahre gekommen und etwas „abgewohnt“ - a bit worn... COVID-19 Here you really have to stop opening the breakfast buffet for all to self serving! Better solution in Italy: Drinks and bread is brought to the table, all other products at buffet are handed over to customers at site, of course clients to wear masks inside lobby, bar and buffet places. clients receiving chosen products stuff behind plastic displays picking chosen products and handing

Well located

Customer review rating 3.5/5

Jb Couples - 07/07/2020 Confirmed reviews ALL

The swimming pool is cheap it the service at the reception is very friendly

Top

Customer review rating 5.0/5

Fabiano Couples - 01/03/2020 Confirmed reviews ALL

Superbe experience

Cher client, Nous vous remercions pour ces appréciations positives et sommes heureux que votre séjour dans notre hôtel fut une très bonne expérience. En espérant vous accueillir prochainement, veuillez agréer nos salutations les plus distinguées. Cordialement,

excelent stay, and well located

Customer review rating 5.0/5

Francesco Business - 24/02/2020 Confirmed reviews ALL

i traveled for business, hotel is very comfortable: rooms are big enough, breakfast satisfy all my desire every day, parking is very nice contribution from a nice valet service, location is optimum few minute from city center with a many option for restaurants and cocktail bar.

Dear Customer, We thank you for your comments. We are glad that you had a pleasant stay in our hotel. We thank you for the compliments regarding our hotel comfort, the professionalism of our team and the quality of our catering. Your satisfaction is the greatest reward we can receive. We will be happy to welcome you soon, Best regards, Juliette Peron General Manager

Everything perfect except the room in the street side was very noisy

Customer review rating 4.0/5

Salvo G. Business - 22/02/2020 Confirmed reviews ALL

room 311 street side unfortunately was very noisy during the night due to the traffic and people screaming at the crossroad.

Dear Salvatore, Thank you for this feedback following your stay in our hotel. We sincerely sorry for this inconvenience. Please accept our sincere apologies. We hope to welcome you soon in a deluxe room overlooking the patio order to regain your confidence. Best regards Juliette Peron General Manager

Very favorable stay

Customer review rating 4.5/5

Tsimon Couples - 20/02/2020 Confirmed reviews ALL

Excellent, central location, a very good breakfast with individual order options, and superb, accommodating staff throughout the hotel. There were two of us during the stay and the only issue with our superior room was very limited storage space in the bedroom and bathroom.

Dear Customer, Thank you for sharing your impressions following your stay in our hotel. We are delighted to know that you had a pleasant stay and thank you for your compliments towards our staff and breakfast. Your satisfaction is the greatest reward we can receive. Be sure that your remarks about the room’s storage space have been taken into account. Best regards, Juliette Peron General Manager

Unfortunately the Restaurant had only reduced menus.

Customer review rating 4.0/5

Christopher Couples - 19/02/2020 Confirmed reviews ALL

Real nice and classy hotel . Excellent Staff . Good service , top notch room service! Location can’t be any better . Highly recommended for a visit of Aix en Provence.

Dear M., We would like to thank you for taking time to assess your stay in our hotel. First of all, please accept our apologies for the menu card which, as you have noticed, has been reduced for reasons of ongoing refurbishment work. Thank you for your compliments to our staff and hotel location. Best regards, Juliette Peron General Manager

Excellent Hotel - great service

TripAdvisor rating 5.0/5

Stephen C R Business - 13/10/2019 TripAdvisor review

The staff were very friendly and helpful. The hotel is quite near the centre of town. The breakfast was quite extensive and the food was good. The rooms were quite nice, very clean, and comfortable. Would visit again.

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, the breakfast and your room, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

The People Make the Hotel

TripAdvisor rating 5.0/5

AChaleyC Family - 30/07/2019 TripAdvisor review

I am a firm believer that a hotel is only as good as its people. MGallery in Aix-en-Provence has one of the most spectacular teams I have seen in a hotel in a very long time. Filipe greeted me in the car park immediately upon arrival with a very warm greeting and an extra speedy assistance because he saw that my infant daughter was not feeling well. Throughout my stay he was always present and recognized us - running around the side entrance to let us in with the stroller, or helping to carry it down the steps. Truly a gem. The Front Desk team was extraordinary. If I could take Melanie home with me I would. Upon arrival she seemed to take it personally that my daughter was ill, and before I had completed my check in, she had already called to request that a doctor come to the hotel to see her ON A SUNDAY. But it did not end there - she followed up personally multiple times throughout the visit, and left a note upon our departure. Kevin was extremely gracious, and ran out to the pharmacy late at night to collect the medicine since my daughter was already asleep. He was careful to knock quietly and was back super quickly. He too remembered us throughout our stay. There were three notable individuals in the restaurant and I wish I had their names. They made me feel extremely welcome, even with a sick and messy baby. The first gentleman is French, with dark blonde hair, and served us Sunday evening in the courtyard along with a lovely young woman from Ecuador who was absolutely delightful with my daughter. The other young man had dark hair and was there Sunday evening and served us at the pool Monday for dinner, again, remembering who we were and asking how she was feeling. The icing on the cake was to run into the General Manager on Monday, and before I had a moment to say anything, she said "You must be the mom with the sick baby". THAT is how well they communicate and follow through, and THAT is how good the service is. I have spend my career in Guest Relations in luxury hotels, and when I called my husband to tell him about this experience, I told him that it was one of the first times that I felt treated the way that I have always worked to treat others. And for once, I can truly appreciate that service from the other side. I am forever grateful and cannot recommend the hotel enough. MERCI BEAUCOUP!

Dear Mrs, We thank you for sharing all your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, our staff and that you felt welcome. Your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. We also hope that your daughter feels better. Sincerely, Juliette Peron General Manager

luxurious stay in aix

TripAdvisor rating 5.0/5

L7108KFanthonya Couples - 24/07/2019 TripAdvisor review

great place to stay if you like luxury , they have it all in one place , pool , air conditioning , resturaunt , bar and friendly staff. location to center of town is great too. all within walking distance

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Excellent Stay

TripAdvisor rating 5.0/5

nicole626 Family - 12/06/2019 TripAdvisor review

The hotel is modern, clean, and tidy. The staff could not have been more helpful - they offered travel advice, restaurant recommendations, and even helped with my French pronunciations. The restaurant is excellent - the food was very very good and our waiter, Aurelien, was delightful. When I go back to Aix, this will be my hotel of choice. As excellent as this hotel is, it is worth noting that it is just outside the old city walls so there is a short walk to get to the heart of the old city. If you are driving into Aix or will be meeting a bus tour, this is the hotel for you. The cute hotels inside the city walls are just too hard to get to with a private vehicle. I highly recommend a stay in this hotel.

Dear clients, It is with great pleasure that we have read your comment about your recent stay with us. It is always extremely rewarding for our teams to see that their services are appreciated. Looking forward to seeing you again, receive Dear Clients, the expression of our best feelings. Sincerely, Juliette PERON Executive Director

Super friendly and helpful staff

TripAdvisor rating 5.0/5

Global57024750778 Solo travel - 19/05/2019 TripAdvisor review

I regularly stay at the hotel as an airline crew member, but this time I was there as a regular guest (participation to the Ironman 70.3 Pays d'Aix 2019). The staff, as usual, were very friendly and helpful. Super nice of them as well to prepare a nice breakfast at 5 o'clock in the morning, allowing all participants to load up some time before the race.

Dear Customer, Thank you for taking a moment to share your experience with the Grand Hotel Roi Rene Aix en Provence MGallery by Sofitel. We thank you warmly for your compliments about the professionalism of the team and the welcome that has been reserved for you. We are very pleased that you have chosen our hotel to accommodate you during your participation in L'IRONMAN du Pays d'Aix and that you have appreciated the attentions reserved for our hosts/athletes. It is a pride to have you among our regulars and we look forward to seeing you soon Best Regards, Juliette Peron General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in aix en provence