Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery 4 stars

Very good standing and service contrasting with some surprising imperfections like problem with a switch to turn on light of the room, a plug not fixed correctly to wall, strange marks on the carpet, the shower pommel separate from the pipe (last was fixed during the stay).

The meeting room was very good as were the associated facilities. However, my room (3rd floor overlooking the front of the hotel) was noisy at night - it suffered from both street noise, and noise from a band in the bar area. I was very pleased to see that the hotel had dispensers for shower gel, shampoo etc rather than the normal small plastic bottles. The hotel ensured the meeting had glass bottles of water and mugs. However, the use of a capsule coffee machine was rather wasteful on plastic.

Clean room, great service, great breakfast

Fine. Bedroom a bit too small but comfy bed. A bit of a leak whenever I took a shower. I appreciated the delicatessen put on my bed every day.

Everything was simply perfect

From the bell man to the reception, everyone was friendly and very helpful. Room was comfortable and clean. Really like the location of the hotel being walking distance to everything.

Enjoyed my time at the Grand Hotel Roi Rene. The staff was warm and helpful, the room was comfortable with every convenience. The breakfast was sumptuous!

Beautiful hotel with kind, courteous and attentive staff. Conveniently located adjacent to the old city and other attractions..

The hotel was very nice and clean and the staff were really friendly and helpful. Very good breakfast.

Friendly and attentive staff. Clean and comfortable accommodations. Located in a central location.

The staff were very friendly and helpful. The hotel is quite near the centre of town. The breakfast was quite extensive and the food was good. The rooms were quite nice, very clean, and comfortable. Would visit again.

Good service, Warm welcome. Location is excellent for access to the centre of Aix. Enjoyed the restaurant. Temperature when we were staying at the hotel was more like a summer experience than a fall one. Hotel staff told us when we complained about the heat in our room, that the A/C had been turned off for the season; bad mistake. Room was well equipped but small by M Gallery standards. Worst feature which must be addressed was the vey poor , in fact often non-existent Wi-Fi service, a real impediment in this day and age.

Excellent service and employees. Extremely helpful and friendly.

The trip was very nice

I have stayed at Sofitel in California, Ny, Lyon Strasbourg and Dijon, This one was just okay. The location was good. the shower was beyond. awful There was no concierge and the front desk was not that familiar about restaurants or very basic tourist things. He actually suggested we go to the tourist bureau. We luckily had done out own research. i would go back to any of the other ones we have stayed at before but not this one.