Grand Hôtel ROI René Aix-en-Provence Center-MGallery 4 stars

Customer review rating (ALL Rating) 4.6/5 1,435 reviews

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Description

Hotel extras

  • In the heart of Aix-en-Provence, with Green Key certification

  • Outdoor heated swimming pool from April to mid-October

  • Gastronomic restaurant and creative bar

  • A fitness room is available 24 hours a day

  • Paid parking, reservation required. MIGNET paid public parking opp. hotel

Our accommodation(s)

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Hotel location

Grand Hôtel ROI René Aix-en-Provence Center-MGallery

24 boulevard du Roi René
13100 AIX EN PROVENCE
France

GPS:43.523922, 5.450275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

LA TABLE DU ROI

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,435 reviews

TripAdvisor Rating  4.0/5  1,827 reviews

Certificate of excellence 2024

Perfect location

TripAdvisor rating 4.0/5

braddockr TripAdvisor review

This was a very good hotel. It was pleasant from the moment we walked in. The room was clean and neat. I would have appreciated more draw space but that is the only complaint I have. The food in the restaurant was good. I had breakfast there as well as dinner. Magical town.

Hot, hot, hot.

TripAdvisor rating 2.0/5

DonSavannah_Georgia Couples - TripAdvisor review

We were here the. Second week in September. The prior week had been quite cool and the AC was turned off and heat turned on. Our week was hot, the average temperature in our room was around 80 degrees. We were here three hot nights and they either refused or were unable to restore the AC. Not a good experience. That said the hotel was very nice, a good location. Very clean rooms. Good buffet breakfast. Minor issues, only one unused electrical outlet, no USB ports. The water temperature in the shower constantly changed. Could be at least four stars if they get the HVAC figured out.

Good city centre hotel

Customer review rating 4.0/5

John Couples - Confirmed reviews ALL

4-day stay; ideal for exploring Aix en and

Dear John L., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we are sorry to hear about your disappointment regarding the room. We will take your comments into account for our future improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel, well situated for the old town

TripAdvisor rating 4.0/5

DocJules Couples - TripAdvisor review

The good: Perfectly situated for the old town. Comfortable room and bed. Large private terrace with sun beds overlooking the pool. Breakfast service was excellent with lots of choice, and aided by the young American maitre’d who understands customer service. The not so good: The waiters at breakfast were haphazard and what and when you got it was quite random. There weren’t any convenient electric sockets in the room for charging phones, etc. The shower is an attachment to the bath taps so fiddly to get the temperature right each time you use it. There was no hot water on the final evening/morning. When it came to check out the invoice bore no resemblance to what we’d booked. When the booking details were showed to the manager at the front desk he argued that we’d only booked breakfast for one (even though it was an inclusive special room offer) but when I told him that was ludicrous he managed to print a new invoice that matched exactly what we’d originally booked. I really don’t expect to be scammed by an international hotel chain! Summary: Lovely hotel, great location. Generally good and friendly service, but disappointed by the attitude of management at check out which puts me off using Accor hotels in general.

Great hotel

Customer review rating 5.0/5

Lyndon B. Couples - Confirmed reviews ALL

Absolutely wonderful, breakfast is very good indeed and location is only walking distance to the centre.

Dear Lyndon B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes.

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Other web-users rate our hotel

  • 451 reviews 9.4/10 Location
  • 575 reviews 6.6/10 Room
  • 863 reviews 9.1/10 Service
  • 331 reviews 9.4/10 Breakfast
  • 279 reviews 5.9/10 Comfort
  • 236 reviews 8/10 Food
  • 149 reviews 8.1/10 Pool
  • 137 reviews 6/10 Cleanliness

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