Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères 4 stars

Customer review rating (ALL Rating) 4.5/5 761 reviews

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Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères - Image 4

Description

Hotel extras

  • TESLA charging stations

  • Outdoor swimming pool

  • Hotel with Green Key certification

  • Free WIFI and free secure car park

  • 9 modular meeting rooms including 1 space with terrace for private use

Our accommodation(s)

Book this hotel
Room 1

Combine work and relaxation in complete serenity. Our Classic Room offers air conditioning, high-speed WIFI, minibar, safe and tea and coffee making facilities. For up to 2 adults and 1 child.

Max. number of persons
3
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

Combine work and relaxation in complete serenity. Our Classic Room offers air conditioning, high-speed WIFI, minibar and tea and coffee making facilities. For up to 2 adults and 2 children.

Max. number of persons
4
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy a VIP welcome in the Executive Room with special perks: large LED TV screen, Chromecast, free WIFI and mini-bar, coffee machine, air conditioning, well-being kit with bathrobe and slippers, safe.

Max. number of persons
2
Area
From 21 / 226 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Combine work and relaxation with peace of mind. The Classic Room has air conditioning, high-speed WIFI, mini-bar, courtesy tray, safe.

Max. number of persons
2
Area
From 21 / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Avenue Arc de Meyran
13100 AIX EN PROVENCE
France

GPS:43.51167, 5.456976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 80 rooms
  • 3 rooms for people with reduced mobility
  • 41 family rooms
  • 4 connecting rooms
  • 80 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

13 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Swimming pool

  • Outside

Sports and leisure

Bowling

  • Nearby

Basketball court

  • Nearby

Horseback riding

  • Nearby

Boules/petanque

  • Nearby

Table tennis

  • On site

Table tennis

  • Nearby

Football

  • Nearby

Badminton court

  • Nearby

Athletics stadium

  • Nearby

Miniature golf

  • Nearby

Karting

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Intercom
  • TESLA recharging units

MOZAMI AIX

Mediterranean cuisine in the spirit of sharing and tasting

Cooking style
Mediterranean
Chef name
Vincent PICHOT
Capacity
50
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Mediterranean cuisine in the spirit of sharing and tasting

Book

Bar MOZAMI

The perfect place to unwind and cool off with the family after a visit to Aix-en-Provence.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  761 reviews

Customer review rating 5.0/5

Hasnain G. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Darren C. Families - Confirmed reviews ALL

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Miroslav C. Couples - Confirmed reviews ALL

Monsieur c., Nous vous remercions pour votre retour positif concernant votre séjour. Nous sommes heureux d'apprendre que vous avez trouvé votre expérience confortable. Au plaisir de vous recevoir à nouveau, Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 3.0/5

Mukesh K. Business - Confirmed reviews ALL

Dear Madame Mukesh, Thank you for your feedback regarding your stay. We appreciate your comments about our backyard and pool, as well as the comfort of our rooms. We sincerely regret that external noise affected your experience. Your input is valuable as we strive to improve our services. Best regards, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Darren C. Families - Confirmed reviews ALL

Travelling with my 18 year old son and after spending a Friday evening in Marseille to watch football, we were looking for somewhere to spend a few days to take in culture but also have the ability to chill out. We chose this Novotel as it looked within walking distance of the centre of Aix en Provence but that offered additional outdoor space that you don't often get in a city centre. In that sense this was ideal for us. It was about a 30 minute walk to the city centre, but also about a 30 minute walk to tourist attractions such as Cezanne's home. However for some people this may not be an ideal location as the walk to town is mostly uphill and the paths aren't the widest. I think most guests used the large car park to travel around. In terms of what attracted us when looking for a hotel in Aix was the pool. It is a good size but not really large enough for swimming, especially as it rapidly goes from 2m in the deep end to probably 0.5m in the shallow. That said it's great for families with younger children and for older people like me it is a refreshing plunge. There are definitely enough sunbeds around the pool and the few times we used it we didn't struggle to find a couple next to one another. We only had breakfast on one morning but it was plentiful, tasty and regularly restocked. A nice touch is the orange squeeze to make fresh juice. The room we chose had a nice sized bed and a double sofa bed. As there were just me and my son in the room he was able to spread out on the sofa bed and myself on the (what felt like) queen sized double. My son told me that the sofa bed was very comfortable and I can confirm the same for the main bed. There was an ok-sized fridge as well as a good-sized safe. Definitely large enough for my camera, a couple of lenses and a laptop. Bathroom was roomy and the shower had good water pressure and came to temperature quickly. This room could easily fit a family of 4 but my only concern is that it lacks storage space. But if you're happy living out of a suitcase it's ideal. There is a hanging rack for clothes. Overall really happy.

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

I was very disappointed with my stay: the room’s a/c was completely ineffective when it was needed most, the shower’s hot water was tepid and the restaurant’s food was, at best, very average.

Customer review rating 5.0/5

Miroslav C. Couples - Confirmed reviews ALL

Everything was ok.

Monsieur c., Nous vous remercions pour votre retour positif concernant votre séjour. Nous sommes heureux d'apprendre que vous avez trouvé votre expérience confortable. Au plaisir de vous recevoir à nouveau, Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 3.0/5

Mukesh K. Business - Confirmed reviews ALL

Outside the main city center but not quiet due to proximity to highway. Decent sized room with comfortable bed.

Dear Madame Mukesh, Thank you for your feedback regarding your stay. We appreciate your comments about our backyard and pool, as well as the comfort of our rooms. We sincerely regret that external noise affected your experience. Your input is valuable as we strive to improve our services. Best regards, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Krutsick T. Business - Confirmed reviews ALL

Recommended by colleagues. Comfortable room. Busses easily accessible. Great food!

Customer review rating 4.5/5

Christina S. Business - Confirmed reviews ALL

DUe toa mix-up at another hotel I needed one at 11hpm - room available, quick check-in, nice room, I was relieved and got a needed good night's sleep. Missed the breakfast, but got a good cappuccini and croissants later. Thank you !

Customer review rating 4.5/5

Howard T. Couples - Confirmed reviews ALL

Really enjoyed our stay with you

Dear Mister T., We sincerely thank you for your positive feedback. We are delighted to learn that your stay with us was enjoyable, and we hope to have the pleasure of welcoming you again very soon. Sincerely, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Pamela L. Couples - Confirmed reviews ALL

Easy check in, comfortable room and nice restaurant.

Madame L., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient, enjoyed your comfortable accommodations, and appreciated our staff's service. Your feedback means a lot to us and motivates our team to continue providing exceptional experiences. Best regards, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Philippe G. Solo - Confirmed reviews ALL

Super

Monsieur G., Nous vous remercions pour votre commentaire positif. Nous sommes ravis d'apprendre que votre séjour a été agréable. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau bientôt. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Ahmed S. Friends - Confirmed reviews ALL

Very good. A couple issues on the bill but all sorted out. Good location to walk or take the bus into town

Dear Mister S., Thank you for your kind words regarding our rooms and service. We appreciate your understanding regarding the billing issues and are pleased to hear that our location was convenient for your travels. We hope to welcome you back soon. Best regards, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Marguerite L. Solo - Confirmed reviews ALL

Super

Madame L., Nous vous remercions pour votre commentaire positif concernant votre séjour dans notre établissement. Nous sommes ravis que vous ayez apprécié notre localisation et le confort de nos chambres. Nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Vincent G. Business - Confirmed reviews ALL

Ideal

Monsieur G., Nous vous remercions pour vos commentaires positifs. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez trouvé notre hôtel idéal. Votre satisfaction est notre priorité. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Gail C. M. K. Business - Confirmed reviews ALL

Comfortable, clean, nice staff and good food!

Madame K., Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel confortable et propre, et que notre équipe et notre restauration ont répondu à vos attentes. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

Well located with quiet and pleasant surroundings.

Monsieur B., Nous vous remercions pour vos commentaires concernant votre séjour. Nous sommes ravis que vous ayez apprécié le confort de notre hôtel ainsi que l'emplacement paisible et l'accueil chaleureux de notre équipe. Bien cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.0/5

Evelyn H. Business - Confirmed reviews ALL

Great Stay. Happy with all the services from the hotel staffs.

Madame H., Nous vous remercions pour vos commentaires positifs concernant la propreté de votre chambre et l'accueil de notre équipe. Nous sommes ravis d'apprendre que votre séjour a été agréable et que nos services ont répondu à vos attentes. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Patrick S. Business - Confirmed reviews ALL

Ambiance sympa, resto cool

Cher Monsieur S., Nous vous remercions pour votre retour positif. Nous sommes ravis que vous ayez apprécié l'ambiance de notre hôtel ainsi que notre restaurant. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Sandra C. Business - Confirmed reviews ALL

Venue pour formation tabac.

Madame C., Nous vous remercions pour votre retour positif et sommes ravis que votre séjour ait été agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.0/5

Pascal J. Couples - Confirmed reviews ALL

Personnel à l’ é oute

Monsieur j., Nous vous remercions pour votre commentaire positif concernant notre personnel. Nous nous efforçons de fournir un service attentif et agréable à tous nos clients, et nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.0/5

Sharon H. Couples - Confirmed reviews ALL

We enjoyed the location being further out and more gardens and space.

Other web-users rate our hotel

  • 207 reviews 8.7/10 Location
  • 406 reviews 7.3/10 Room
  • 411 reviews 8.9/10 Service
  • 238 reviews 6.9/10 Comfort
  • 164 reviews 9/10 Breakfast
  • 144 reviews 6.9/10 Cleanliness
  • 82 reviews 6.3/10 Value

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