Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères Hotel 4 stars

Great reception staff given that our daughter threw up on the floor as soon as we arrived. Nice rooms and great breakfast.

The floor covering in the corridor but also in the bedroom is stained and needs to be replaced. The room itself is not too bad and the beds are good. The people at the reception desk and the restaurant are very nice. Especially the young lady who's mother is a Dutch woman is lovely, sweet and very friendly. Parking is free. From the hotel a bus is running (line 16) to the city center. The garden is veryis very nice and sitting on the terrace while having breakfast or dinner (at a very attractive rate) is pleasant.

excellent accueil

Good stay, good staff, good rooms

Great hotel in a quiet area. A bit far from the main street but all other facilities are great including the beautiful garden. Highly recommended.

The decoration of current room is old, so I recommend to reconstruct the room.

Amazing second to none service from this hotel, we stayed during the F1 and hence our days at track were long the staff at the hotel were fantastic serving breakfast early and supper late. We were very grateful.

This hotel needs being renovated. The staff is very friendly. Rooms need being renovated. Carpets are needed to be replaced long time ago.Conveniently near the highways, but in the middle of nowhere. AVM

The accomodation wing was in desperate need of a full renovaton or at least a comprehensve refresh especially the carpets, decor, eletrics at least 10 years ago. I would not return here due to the state of disrepair of the rooms. I was highly disappointed especially being used to the consistet high standard of other Novotels and Accor brands.

Rude very uncomfortable beds old un refurbished discusting

Staff were friendly and helpful, plenty of parking, room was clean and breakfast was good.

Very poor service or no service at all Old Hotel needing renovation Nice free car parking

The room was just ok. It looked very old and not very clean. To the extend that even if I have l’aide upfront the second night we didn’t stayed.

This hotel was very modern, sleek and clean. It looked like it had a good restaurant. They had a lot of tour groups and busses and the hotel was full when we were here. We initially booked a room with bed and sofa bed for 3 people, but it proved to be too small and we had to book another room at full price. The shower was large with good pressure, but the bed was much too hard for a comfortable night's sleep.

Very enjoyable