Novotel Aix-en-Provence Beaumanoir Les 3-Sautets 4 stars

Customer review rating (ALL Rating) 3.9/5 749 reviews

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Description

Hotel extras

  • Outdoor swimming pool

  • Choose to dine on the terrace or in the room.

  • Free WiFi and secure car park. Large meeting room holds up to 180 people.

  • Large family rooms with convertible sofa bed (up to 2 adults + 2 children)

  • A few minutes from the Mirabeau course and downtown Aix-en-Provence

Our accommodation(s)

Hotel location

Novotel Aix-en-Provence Beaumanoir Les 3-Sautets

Rue Marcel Arnaud, Résidence Beaumanoir
13100 AIX EN PROVENCE
France

GPS:43.514263, 5.466705

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVOTEL CAFE

Our dining room and shaded terrace awaits. Listen to the cicadas while enjoying deliciously healthy and balanced cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  749 reviews

TripAdvisor Rating  3.5/5  809 reviews

Disapointing

Customer review rating 2.0/5

Henri Business - Confirmed reviews ALL

Not what I can expect from a hotel of this standard. This hotel has good qualities, for example the excellent services delivered by the employes, shadows by the questionable decorations of the 'cantine', the delay of the food services or even the deserts itself not deserving comments.

Hello Henri-Louis, Thank you for your feedback. We are sorry if your experience did not live up to your expectations. We take note of your comments and will see what we can do. We would be delighted to see you again for a better stay. Yours faithfully Novotel Aix-en-Provence Beaumanoir

Extremely dissatisfied

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

Air conditioning did not work, noise from nearby motorway meant impossible to sleep with window open. Overall condition was poor - badly stained carpets, waste bins not emptied for several days. Had dinner 3 times during stay - meat tough, fish not properly cooked. Breakfast poor and frequently waiting for more cups, as well as more food. There was a shortage of staff in the bar and restaurant especially when two coaches were booked in - no co-ordination on staffing levels. Music left on overnight in pool area despite requests to turn off again meant window could not be opened. Pool area had not been cleaned.

Awful hotel

TripAdvisor rating 1.0/5

610chiarah Couples - TripAdvisor review

The hotel is very run down. The air conditioning was not working but you could not open the windows at night because of the noise from the motorway running alongside. Also the music the hotel plays throughout the public areas goes on 24/7 With a speaker on the patio area below our room it meant that even with the window shut there was a constant bass beat we couldn’t get away from. Despite requests to the hotel from our wonderful tour guide nothing was done. Temperature in the bedroom was 25c. Do not eat at the hotel, the food is abysmal and very expensive. The grounds and pool are not maintained and filthy, the litter bins outside reception overflowing. The only positives are the towels and bedding are new and plentiful and the supplied toiletries are high end, good quality.

Good for a short stay

Customer review rating 4.0/5

Do Families - Confirmed reviews ALL

Thank you for the welcome drinks. We enjoy a day in your hotel. For 3 adults, maybe the room a bit not comfortable.

Hi Donna, Thank you very much for your comment! We are delighted to hear that you enjoyed your stay at our hotel. We take note of your comment and hope that it did not bother you too much. We look forward to seeing you again, Novotel Aix-en-Provence Beaumanoir

good stay

Customer review rating 3.5/5

Passby Families - Confirmed reviews ALL

it is good performance, but not exceed my expectation.

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Other web-users rate our hotel

  • 189 reviews 8.6/10 Location
  • 426 reviews 3.9/10 Room
  • 394 reviews 8.1/10 Service
  • 211 reviews 4.7/10 Comfort
  • 208 reviews 3/10 Vibe
  • 159 reviews 5.1/10 Food
  • 146 reviews 3.9/10 Cleanliness
  • 135 reviews 7/10 Breakfast

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