Novotel Aix-en-Provence Beaumanoir Les 3-Sautets 4 stars

Customer review rating (ALL Rating) 3.9/5 720 reviews

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Rue Marcel Arnaud, Résidence Beaumanoir, 13100 AIX EN PROVENCE, France

Description

Hotel extras

  • Outdoor swimming pool

  • Choose to dine on the terrace or in the room.

  • Free WiFi and secure car park. Large meeting room holds up to 180 people.

  • Large family rooms with convertible sofa bed (up to 2 adults + 2 children)

  • A few minutes from the Mirabeau course and downtown Aix-en-Provence

Our accommodation(s)

Hotel location

Novotel Aix-en-Provence Beaumanoir Les 3-Sautets

Rue Marcel Arnaud, Résidence Beaumanoir
13100 AIX EN PROVENCE
France

GPS:43.514263, 5.466705

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Mozami Aix

Our dining room and shaded terrace awaits. Listen to the cicadas while enjoying deliciously healthy and balanced cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  720 reviews

TripAdvisor Rating  3.5/5  812 reviews

Old and expensive

Customer review rating 3.0/5

Fernando Families - Confirmed reviews ALL

Hotel rooms deserve some revamp Expensive Location only optimal if you travelling and have car. Gold members only get one free drink, in most hotels you get 2/3

Broken bed, hard pillows & a very unpleasant stay.

TripAdvisor rating 2.0/5

ChiltrenBD TripAdvisor review

We were booked into this hotel by our airline following a flight cancellation. The hotel is a distance from the centre in a fairly dead area. To start the AC in the reception either wasn't working or switched on both in the evening & following morning. It was extremely hot. Many guests where gathered in the reception area to watch the Euro final in this unpleasant atmosphere. Perhaps at least fans could have been provided. We ordered an evening meal of the vegan Pad Thai & made this very clear both verbally & by pointing at the menu that this was to be without egg or prawns. 20 minutes later the meals arrived with a fried egg on top of each & containing prawns. The unpleasant server then told us this was the vegetarian version. Since when are prawns a vegetable & desides we had ordered the vegan version as per menu, no egg, no prawns. A further 20 minutes late the correct meals arrived. Again an unpleasant attitude. So to bed in a basic, tired run down room. On getting into the very low down old bed it collapsed on to the floor on one side! On inspection one of the screw in legs at the bottom corner had completely come away because the receiving part had deteriorated. We managed to rescrew the leg in. Between that & the extremely hard pillows ( we had asked earlier for softer pillows but the pillows provided were the only sort available in the hotel) not a great night's sleep. The following morning we had breakfast in a grim room & not a good meal. Black bananas, other selection of old fruit. Poor quality food at 19.50 each! On checking out we reported the bed problem & the receptionist said the room would immediately be taken out of service. However no apology or enquiry if we had been injured. We would definitely not recommended this hotel.

Not good

TripAdvisor rating 1.0/5

joycebO1823XX TripAdvisor review

Stayed here as part of a tour. Hotel is one of the worse I’ve stayed in. Rooms are very run down and drab. Carpet stained. Wall in toilet stained. Black out curtains damaged Had 2 evening meals here and they were not very nice. My husband could not eat his main course. But towels and bedding nice. Bed comfy. No draws for clothes

Customer review rating 1.0/5

Ry Families - Confirmed reviews ALL

Dirty rooms. First room given to us had bed linen soiled with urine! Just disgusting!

Bonjour Rami, Nous vous remercions d’avoir pris le temps de nous faire part de vos observations à propos de votre séjour. Nous sommes profondément désolés pour ces désagréments que vous avez rencontrés lors de votre venue. Sachez que nos équipes se tiennent à votre disposition pour tout besoin afin de vous apporter le meilleur confort possible. Nous prenons des mesures correctives pour nous assurer que cela ne se reproduise pas à l'avenir. Nous espérons que malgré cette expérience décevante, vous nous donnerez une nouvelle chance de vous offrir une expérience plus agréable lors d'un éventuel futur séjour à notre hôtel. Bien à vous, Le Novotel Aix-en-Provence Beaumanoir

overall good stay

Customer review rating 4.0/5

Guillaume Business - Confirmed reviews ALL

but since a while now there I'm not able to pay with my compagny credit card. Append systematically now in this hotel and only there (no proble in any other hotel, or restaurant etc...)

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Other web-users rate our hotel

  • 172 reviews 8.8/10 Location
  • 412 reviews 3.8/10 Room
  • 373 reviews 7.9/10 Service
  • 197 reviews 3/10 Vibe
  • 191 reviews 4.6/10 Comfort
  • 154 reviews 5.4/10 Food
  • 133 reviews 4/10 Cleanliness
  • 125 reviews 6.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.