Novotel Aix-en-Provence Beaumanoir Les 3-Sautets Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 3,534 reviews

ALLSAFE approved hotel

Information message

Novotel Aix-en-Provence Beaumanoir Les 3-Sautets
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+ 18 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Choose to dine on the terrace or in the room.

  • Free WiFi and secure car park. Large meeting room holds up to 180 people.

  • Large family rooms with convertible sofa bed (up to 2 adults + 2 children)

  • A few minutes from the Mirabeau course and downtown Aix-en-Provence

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Aix-en-Provence Beaumanoir Les 3-Sautets

Rue Marcel Arnaud
Résidence Beaumanoir
13100 aix en provence
france

Check-in from 12h00

Check out up to 12h00

  • LA ROTONDE:  8 LES INFIRMERIES

  • By plane

    MARSEILLE At 29km / 18.02 miles

  • By boat

    Port autonome de marseille At 33km / 20.51 miles

  • By car

    Autoroute A8 Sortie 31 At 1km / 0.62 miles

  • By train

    AIX EN PROVENCE At 3km / 1.86 miles

  • By train

    GARE TGV AIX At 18km / 11.18 miles

GPS:43.514263, 5.466705

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVOTEL CAFE

Our dining room and shaded terrace awaits. Listen to the cicadas while enjoying deliciously healthy and balanced cuisine.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. The standard bedroom for relaxation and serenity: business stays and families up to 2 adults and 2 children (optional connecting rooms). Air conditioning, flat screen, WiFi, courtesy tray and mini-bar.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 180

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Aix-en-Provence Beaumanoir Les 3-Sautets

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,534 reviews

TripAdvisor Rating 3.5/5

774 reviews

Disappointing

Customer review rating 3.0/5

H J. Couples - 29/10/2021 Confirmed reviews ALL

We have stayed her as a family and as a couple for 12 years now and this last stay was very disappointing.

OK but not up to the usual Novotel standard

Customer review rating 3.5/5

Xxx X. Families - 17/08/2021 Confirmed reviews ALL

The rooms were a good size for families and there was plenty of space even with the extra bed. However, they really need some refurbishment as they’re quite dated and tired. The pool area is very small and was quite overcrowded (although it was a very hot day, so perhaps this is unavoidable). Breakfast was good and there wasnpownty of prking.

good stay

Customer review rating 3.0/5

Eric R. Families - 20/07/2021 Confirmed reviews ALL

good stay, but service not matching with the hotel rate.

Enjoyable stay

Customer review rating 4.0/5

Sheila Couples - 11/06/2021 Confirmed reviews ALL

We enjoyed a very comfortable room at the Novotel. The amenities for good for the classification. A walk in shower is important to us, rather than an over the bath shower. We like the secure parking and the fact that there is an on site restaurant and bar.

good stay

Customer review rating 3.0/5

Anonymous Business - 11/05/2021 Confirmed reviews ALL

Ok

correct

Customer review rating 3.5/5

Anonymous Business - 22/01/2021 Confirmed reviews ALL

convenable

Good location hotel team do what they can

Customer review rating 3.5/5

Bruno Business - 21/01/2021 Confirmed reviews ALL

Hotel rooms need refurbishment, heating is time for new. Reception team do everything they can. Dinner and breakfast in room not comfortable, improvement needed.

Comfortable stay

Customer review rating 4.5/5

James Business - 11/10/2020 Confirmed reviews ALL

Enjoyed a comfortable 2 night stay, with good polite service from hotel staff.

A Virus-Free Huge Genuine Enjoyment

TripAdvisor rating 5.0/5

StephaneEsteban 22/09/2020 TripAdvisor review

To any of you who need to an escape free of any worries, #1 => At Beaumanoir both the staff (and customers) acted respectully as a far keeping each other safe was concerned #2 => The new policy of limiting movements into the room during the stay is a very wise one and we'll always received what we requested (towels, soap, ...) when needed #3 => Staff for cleaning, at reception, at the restaurant efficient but warm #4 => BEST BREAKFAST BUFFET ENJOYED SINCE A LONG TIME #5 => BEST BREAKFAST BUFFET ENJOYED SINCE A LONG TIME (Must be stressed) #6 => BEST "MOUSSE OF CHOCOLAT" ENJOYED SINCE A LONG TIME at restaurant #7 => we did not spend much time at all in Aix-en-Provence downtown; however, we loved the natural surroundings: this "Val de l'Arc" along which one can exercise, of just driving in the upper hills or to the "Bimont" Dam; one will understand right away why the region inspired some many artists Please keep those good standards at Beaumanoir Les 3 Sautets; one suggestion, please create a "Menu Adolescent" ("Teenager Menu") for those until 16-year old and charge it around €12. See you soon,

Hello, Thank you so much for taking the time to share your comments with regards to your stay at the Novotel Aix-en-Provence. My team and I are delighted to offer you services that meet your expectations. I have taken note of your proposal for a teenager menu and I will not fail to pass on your idea to the Accor group's head office. I hope we will have the pleasure to welcome you back to Aix-en-Provence,Yoann Perrin – General Manager Novotel Aix-en-Provence Best regards Yoann Perrin – General Manager Novotel Aix-en-Provence Beaumanoir

Nice hotel

Customer review rating 4.0/5

Amg Families - 05/09/2020 Confirmed reviews ALL

Originally planned to stay for a day, ended up staying two. Hotel is comfortable and well placed to visit Aix. Restaurant was good, breakfast excellent and decent pool and small play area for kids.

Well located

Customer review rating 3.5/5

Linq Families - 29/08/2020 Confirmed reviews ALL

No room cleaning or towels change due to covid but still very inconvenient for a hotel experience

Confortable well located hotel

Customer review rating 4.0/5

Émilie Families - 04/08/2020 Confirmed reviews ALL

The staff was really competent and reactive. The room was functional, not really super-looking, but very comfortable (specially the bed) and very well organized.

Good stay and good location

Customer review rating 5.0/5

Tr Friends - 28/07/2020 Confirmed reviews ALL

Courteous receptionists. We were borrowed European sockets as well. Restaurant staff were good as well.

Good stay

Customer review rating 4.0/5

Alina Couples - 29/01/2020 Confirmed reviews ALL

The receptionist who did our check in did not know/wrongly set up the room access cards and he had to re-set them 3 times. Once we have waited for him 15 min at the reception because there was nobody at the reception desk. The receptionist who has replaced him has re-set the cards without any issue and she was very kind and helpful. The hotel is very nice, we have enjoyed our staying and the restaurant.

hotel so-so

TripAdvisor rating 3.0/5

Eljot1968 Family - 27/08/2019 TripAdvisor review

we received a room on the second floor, but after finding the elevator it turned out to be closed, upon returning to the reception we received information that this is the only elevator and it is closed - this information should be provided at check-in, especially since we had a lot of luggage with us, in finally, on a clear request, we managed to find a room on the ground floor for us, another unpleasant thing is the need to ask for a vaucher for a welcome drink, which we should receive as members of the loyalty program, the quality of the room's decor and its equipment indicates that the hotel has already had its great years of splendor, no safe, limited amount of cosmetics, uncomfortable (too soft) bed

Great hotel, lovely location, great staff

TripAdvisor rating 5.0/5

TrevorB1775 Family - 23/07/2019 TripAdvisor review

We stayed for 7 nights and were very happy with the whole experience. The staff were friendly and helpful, the room was clean, comfortable and well maintained, had air-con and s small fridge. We asked fro a quiet room away from the pool side and got exactly what we asked for. The inclusive breakfast was really good and set us up well for the day. The hotel is well appointed for access to both the old town (a 5 minute drive) and motorways and is in a quiet cul-de-dac surrounded by trees. We would definitely stay there again. The only tiny negative for me was that decaf coffee wasn't readily available.

An Experience not to forget

TripAdvisor rating 1.0/5

Roger B Couples - 09/06/2019 TripAdvisor review

I often travel through France and knowing the General Poor Quality of French Hotels I would normally spend the one night required at a Ibis Hotel as although basic you know what you get. I have never awarded one star but I feel this hotel warrants it. The hotel corridor carpets are badly stained and this continues into the rooms which for cleanliness leave a lot to be desired. The room we were allocated overlooked the adjoining motorway and due to the poor insulation makes for a disturbed nights sleep. The double glazing is of such poor quality that the sealant had melted and run down inside the sealed unit making the noise insulation ineffective. Because of this it is impossible to leave the window open, the heat problem became worse when we found during the night that the air conditioning did not work. IF anybody does consider staying at this hotel they INSIST ON A ODD NUMBERED ROOM. As we arrived late we had Dinner at the hotel and, as my wife is Vegetarian she ordered a plain omelette. When it came it contained ham we pointed this out to the staff who told us that she had ordered a full omelette. They were informed that this was never the case and they then agreed to cook another, when this arrived it was raw inside and uneatable. The next morning at Breakfast it was obvious that Coach Trip had been there before us as there was very little left. We had to repeatedly ask staff to replenish items which, they appeared reluctant to do so. After 9am I approached Reception and asked to speak to the Manager I was informed that he had not yet arrived. I insisted on their ringing his/her mobile to which no response was received. After explaining my complaint I was assured that the Manager would either phone or e-mail me later that day needless to say I have heard nothing and, now that I am back at home I will be voicing my complaints to Novotel Head Office

Standard Hotel

TripAdvisor rating 1.0/5

Jefharris Friends getaway - 10/07/2018 TripAdvisor review

Too far from the city by motorway Its not 5 minutes in a taxi , very old fashioned. Lack of staff to run reception and bar Elevator had plastic on it. Confusing rates whether we had breakfast or not. compared to hotels i the Centre of Aix i think there maybe better choices.

Beaumanoir

TripAdvisor rating 3.0/5

Robert G Family - 05/09/2017 TripAdvisor review

Very helpful staff in a hotel well laid out for wheelchairs and with good access to downtown Aix-en-Province. Restaurant staff were particularly helpful. Unfortunately the room condition and cleanliness were among the worst I have encountered, furthermore the cleaners did only a cursory clean leaving garbage containers un emptied

Thank you for taking the time to share your comments. It was a pleasure accomodating you during your journey in Aix-en-Provence. Even thought spacious, I am aware our rooms are not up to the new Novotel design. However, thanks for highlighting some major points: the friendliness of our devoted staff who is keen on offering the best "feel welcome " and services to our guests. We will be looking forward to receiving you again soon in Aix-en-Provence. Best regards, Y.PERRIN General Manager Novotel Aix-en-Provence

Could do better

TripAdvisor rating 4.0/5

lauriewell Couples - 22/06/2017 TripAdvisor review

Novotel has a huge attraction from its brand alone. In general Novotel means quality. But Novotel in France appears. To hate customers who want twin accommodation.. in this hotel we were forced to book a family room, advertised as having a double and two single beds (according to the Accor website). That is not what we got. First we were given a room with a double bed and a divan. When we were objected, we were found a twin room, but the beds were uncomfortable. Other things were fine. Breakfast was good, dinner was rather ordinary, but not bad,the staff were mostly polite and helpful. We didn't use the pool, but it looked tempting. The hotel is ideally placed for the A8 motorway. We just think they should take their own website seriously.

Thanks for having chosen our etablishment and brand for your stay in Aix and for this detailed feed-back mainly positive. We indeed have different room types suitable for up to 4 persons including family rooms with a double bed and convertible sofa-bed or alternatively 2 single beds according to availability. My apologies you did not find your chosen room suitable for your stay. However, our brand website details the possibilities of accomodation"seriously". Thank you for having highlighted our facilities including outdoor pool, good quality of breakfast and meals, location and above all the welcoming attitude of our team-members. We will be looking forward to seeing you again soon in Aix! Yours sincerely, Y.PERRIN General Manager Novotel Aix-en-Provence

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