4-star Mercure Rodez Cathédrale & Mercure Residence 4 stars

Customer review rating (ALL Rating) 4.6/5 777 reviews

4-star Mercure Rodez Cathédrale & Mercure Residence - Image 1
4-star Mercure Rodez Cathédrale & Mercure Residence - Image 2
4-star Mercure Rodez Cathédrale & Mercure Residence - Image 3
4-star Mercure Rodez Cathédrale & Mercure Residence - Image 4

Description

Hotel extras

  • Hotel located right by the cathedral

  • Historical building

  • Ideal location in the downtown area

  • Room service with a local partner

  • Renovated rooms

Our accommodation(s)

Hotel location

4-star Mercure Rodez Cathédrale & Mercure Residence

1 avenue Victor Hugo
12000 RODEZ
France

GPS:44.351005, 2.572157

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

MAURICE BOMPARD

Delve in to the plush atmosphere of the Maurice Bompard lounge bar, frequented in the thirties by the orientalist painter whose Venetian views now grace the walls. The ideal setting for a relaxing evening amongst friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  777 reviews

Customer review rating 2.0/5

Gilles P. Families - Confirmed reviews ALL

It nothing to do with a 4 stars hotel. My booking was breakfast included, the hotel tried to invoice me the breakfast on top...

We sincerely apologize for the billing error regarding the breakfast that was included in your reservation. Please be assured that this does not reflect the level of service we aim to provide, nor our usual standards. The necessary adjustments have been (or will be immediately) made to correct your invoice. Thank you for bringing this to our attention, and we hope to regain your trust during a future stay.

Customer review rating 4.5/5

Tim W. Couples - Confirmed reviews ALL

The closed down cafe on the ground floor adversely affects the appearance of the hotel which unfortunately does not help with first impressions. However the hotel itself is well kept and really good.

Thank you for taking the time to share your feedback. We are very pleased to read that you appreciated the hotel itself, its upkeep, and the overall quality of your stay. We also take note of your comment regarding the closed café on the ground floor. Please note that this café does not belong to our establishment and is not operated by the hotel. We nevertheless understand that its appearance may impact first impressions, and we regret this situation. We hope to have the pleasure of welcoming you back during a future stay in Rodez.

Customer review rating 4.0/5

Rod P. Business - Confirmed reviews ALL

I stayed 5 nights while working in Rodez. The hotel is located near good restaurants, the cathedral, Musée Soulages, etc. My room was a little disappointing for ****: dark, carpeted, no fridge or safe. But it was OK. Breakfast was good and the bar is comfortable. The staff were exceptional: they could not have been more professional, friendly, and helpful. I left the day before I planned because all trains to Toulouse on the day I was travelling were cancelled because of flooding, The person at Reception found me a ride to Toulouse at a very good price -- less than half what I was quoted by car services.

Merci beaucoup d’avoir pris le temps de partager votre expérience détaillée. Nous sommes ravis que vous ayez apprécié l’emplacement de l’hôtel, la qualité du petit-déjeuner ainsi que l’ambiance de notre bar. Surtout, vos compliments sur le professionnalisme, la gentillesse et l’efficacité de notre équipe nous touchent particulièrement : nous ne manquerons pas de leur transmettre votre message. Nous prenons également bonne note de vos remarques concernant la chambre. Vos observations sont précieuses et nous aident à poursuivre nos améliorations afin d’offrir un confort toujours plus en adéquation avec les attentes de nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour à Rodez, dans des conditions encore plus satisfaisantes.

Customer review rating 4.5/5

Pierre L. H. Business - Confirmed reviews ALL

Personnel à l’écoute, assurant un service de qualité. Hôtel accessible proche du centre-ville

Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.

Customer review rating 4.0/5

Stephane M. Business - Confirmed reviews ALL

Je suis un client régulier je viens 1 semaine tous les mois et tout est très bien a chaque fois.

Un grand merci pour votre fidélité et votre confiance renouvelée chaque mois ! Nous sommes ravis de savoir que votre séjour est toujours à la hauteur de vos attentes. Toute l’équipe sera heureuse de vous accueillir à nouveau très bientôt.

Other web-users rate our hotel

  • 248 reviews 8.4/10 Location
  • 297 reviews 7.8/10 Room
  • 347 reviews 9.5/10 Service
  • 13 reviews 2.3/10 WiFi
  • 133 reviews 8.6/10 Comfort
  • 123 reviews 8.9/10 Breakfast
  • 80 reviews 8.6/10 Vibe
  • 61 reviews 7.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Rodez