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Mercure Rodez Cathédrale Hotel 4 stars

TripAdvisor rating 4.0/5 444 reviews
Mercure Rodez Cathédrale Hotel
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+ 14 Services
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Hotel extras

Right in the town centre, two km from the station and close to the Musée des Beaux-Arts and the Soulage museum, the hotel offers free Wi-Fi, meeting rooms with natural light and private parking. You will find everything you need at the Mercure Rodez Cathé

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Cash machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Bike rack facilities
Business services
  • 2 meeting room(s)

Hotel location

Mercure Rodez Cathédrale Hotel

1 avenue Victor Hugo
12000
rodez
france

Tel: +33565685519

Fax: (+33)5/65681741

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    RODEZ MARCILLAC At 10km / 6.21 miles

  • By plane

    TOULOUSE BLAGNAC At 160km / 99.43 miles

  • By train

    RODEZ At 2km / 1.24 miles

GPS :44.351005, 2.572157

Our accommodations

Choose between a Standard Room and a Privilege Room offering a wider range of services.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MAURICE BOMPARD

Photo non contractuelle / Strictly non binding

Delve in to the plush atmosphere of the Maurice Bompard lounge bar, frequented in the thirties by the orientalist painter whose Venetian views now grace the walls. The ideal setting for a relaxing evening amongst friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Rodez Cathédrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,306 reviews

tripadvisor

TripAdvisor Rating 4.0/5

444 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great!

Customer review rating 4.5/5

Arnaud L. N. Business - 26/11/2019 Confirmed reviews ALL

Great bed, well sized room, and good breakfast

Dear ARNAUD LE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

EXCELLENT

Customer review rating 4.5/5

Sotiris Friends - 25/11/2019 Confirmed reviews ALL

Frond desk perfect and friendly, room absolutely clean, second stay, breakfast delicious, check out easy

Dear SOTIRIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Payment and billing process for refund is horrible.

Customer review rating 4.5/5

Rajshekhar Business - 15/11/2019 Confirmed reviews ALL

Payment and billing process for refund is horrible. No refund provided even after cancelling booking for 1 night. payment is taken in the first day itself. ideally payment is taken on check-out.

Dear RAJSHEKHAR V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

Warm reception and efficient staff. Room Service excellent. Breakfast very complete.

Customer review rating 4.5/5

Roger K. G. Families - 18/10/2019 Confirmed reviews ALL

Neither my wife nor I use Couettes for bedding, we use exclusively sheets and blankets. We were both surprised that the hotel had none. This is a first for us and at our age we've used a lot of hotels.

Dear ROGER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
Customer review rating 4.5/5

Anonymous Couples - 05/10/2019 Confirmed reviews ALL

SUPER

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rodez Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur D., en l’expression de nos sentiments les meilleurs. Cindy Responsable réception

Excellent hotel - extremely recommend

Customer review rating 4.5/5

Jeremy H. Business - 25/09/2019 Confirmed reviews ALL

Excellent hotel: firstly the team, and continuing with the service, the room and the breakfast. Always I am delighted to arrive to this hotel.

Dear YERMI H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
Customer review rating 4.5/5

Anonymous Couples - 21/08/2019 Confirmed reviews ALL

Superbe accueuil

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rodez Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Cindy Responsable réception

good welcome, calm location, big enough room

Customer review rating 4.5/5

Fhe Couples - 30/07/2019 Confirmed reviews ALL

like expected for a one night in a privilege room of e mercure

Dear FATIHA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Slightly below excellent!

Customer review rating 4.5/5

G. Couples - 25/07/2019 Confirmed reviews ALL

Very good service. Clean rooms. Staff were very friendly and professional and went out of their way to assist.

Dear PHILIP G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Appalling

Customer review rating 4.5/5

Mr R. E. Solo - 03/07/2019 Confirmed reviews ALL

You owe me 100 euros

Dear RICHARD e., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I can confirm that we made a bank print on June 21st of 100 euros. It's a mandatory procedure when you arrive. Subsequently we gave you the full pre-authorization on June 22. Sincerely, Cindy

Sleepless choice: hot room or traffic noise...

Customer review rating 4.5/5

Ulla Couples - 03/06/2019 Confirmed reviews ALL

I really enjoyed your staff; very attentive. However, I do not appreciate the hotel advertising air conditioning, only to find a system locked into “heat” . Saturday was hot and the room temp was at 27, therefore we had to open the window only to stay sleepless due to traffic...We did contact the front desk personnel, who said that unfortunately nothing could be done. A unpleasant end result to a stay in an otherwise fun and convenient hotel.

Dear ULLA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to have a heating problem with you during your stay. Actually last weekend was the first weekend of the year when we had high temperatures telling us the spring. A few days before we had very low temperatures. That's why we put the hotel with heating available. From now on we have the hotel with all the air-conditioned rooms. This avoids the problem you have encountered. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

Excellent central position

Customer review rating 4.5/5

C.p Couples - 26/05/2019 Confirmed reviews ALL

Hotel well situated. Receptionist very helpful with local information & recommending a restaurant. Room was clean & modern. Good breakfast, plenty of choice of foods & with friendly staff.

Dear CHRISTOPHER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Limited parking available best reserved in advance

Customer review rating 4.5/5

David W. Couples - 18/05/2019 Confirmed reviews ALL

Helpful receptionist Aurore allowed us to book 1 of the 4 very tight underground spaces otherwise parking could be tricky. Decent sized room for France with usual amenities. A little noisy at night due to traffic. Did not see a bar but others close by. Close to cathedral but few eateries open on a Tuesday evening Breakfast was good Rodez was convenient as a break in our journey but that was all it had going for it. Compared to the location of Mercure Albi it was a distant second Staff were the redeeming feature

Dear DAVID W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

A very good hotel in a central location.

Customer review rating 4.5/5

John +. M. W. Couples - 13/05/2019 Confirmed reviews ALL

very good

Dear Mary W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Location excellent and recommended for business or tourists.

Customer review rating 4.5/5

David S. Friends - 13/05/2019 Confirmed reviews ALL

Very comfortable. Excellent choice at breakfast. Reception staff very helpful.

Dear David S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
Customer review rating 4.5/5

L. Business - 08/02/2019 Confirmed reviews ALL

Conviviale .

Monsieur L., Un grand merci pour votre commentaire très encourageant. J'espère pouvoir vous accueillir bientôt à Rodez. Bien cordialement, Cindy Responsable réception

WelcomiNg and friendly reception personelNice room with all facilities neede for our stay.Reported a wobbly table near sink and

Customer review rating 4.5/5

No N. T. B. S. Couples - 02/02/2019 Confirmed reviews ALL

Nice room with all facilities needed but unfortunately no view of Cathedral despite hotel not being fully booked and a privilege room. Reporte poor bath drainage and a wobbly table beside sink. Otherwise all good oh pillows could be softer though there were spares. Staff at reception were extremely helpful with assistance and eating out information.

Dear DAVID D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Pleasant staff, good size room, lovely situation

Customer review rating 4.5/5

John M. C. Solo - 08/12/2018 Confirmed reviews ALL

The only disappointment was the weather

Dear JOHN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Rodez for the night

Customer review rating 4.5/5

Rebecca S. Couples - 23/10/2018 Confirmed reviews ALL

We stopped in Rodez overnight on our way north. The hotel was easy to find. Our reception was very agreeable and efficient. Charles was very helpful with advice for where to eat on a Sunday evening. The room was also lovely, full of character at the top of the hotel.

Dear Rebecca S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Place to stay when in Rodez France

Customer review rating 4.5/5

Christiane H. Couples - 16/10/2018 Confirmed reviews ALL

We feel very comfortable in your establishment The personnel is charming, kind, professional, helpful. Breakfast is a must for the decor/design of your breakfast room but also for the quality of your chosen products ( regional or other).

Dear CHRISTIANE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
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