Mercure Rodez Cathédrale Hotel 4 stars

Customer review rating 4.5/5 2,699 reviews

Mercure Rodez Cathédrale Hotel
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+ 14 Services
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Room 1

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Hotel extras

Right in the town centre, two km from the station and close to the Musée des Beaux-Arts and the Soulage museum, the hotel offers free Wi-Fi, meeting rooms with natural light and private parking. You will find everything you need at the Mercure Rodez Cathé

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Cash machine
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
  • Bike rack facilities
Business services
  • 2 meeting room(s)

Hotel location

Mercure Rodez Cathédrale Hotel

1 avenue Victor Hugo
12000
rodez
france

Tel: +33565685519

Fax: (+33)5/65681741

Check-in from 12h00

Check out up to 12h00

  • By plane

    RODEZ MARCILLAC At 10km / 6.21 miles

  • By plane

    TOULOUSE BLAGNAC At 160km / 99.43 miles

  • By train

    RODEZ At 2km / 1.24 miles

GPS :44.351005, 2.572157

Our accommodation(s)

Choose between a Standard Room and a Privilege Room offering a wider range of services.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

MAURICE BOMPARD

Non contractual photo

Delve in to the plush atmosphere of the Maurice Bompard lounge bar, frequented in the thirties by the orientalist painter whose Venetian views now grace the walls. The ideal setting for a relaxing evening amongst friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 100

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Rodez Cathédrale Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,699 reviews

tripadvisor

TripAdvisor Rating 4.0/5

487 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Decent compromise

Customer review rating 4.5/5

Alain Families - 04/10/2020 Confirmed reviews ALL

The hotel is well located and the entrance has a nice flair. The rooms design is boring and definitively need renovation. Having only one accessible power outlet is definitively not enough. It would be a decent price performance for a three star Ibis Style or Novotel. The fourth star is definitively not justified

Dear ALAIN P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

Very comfortable hotel in an excellent location.

Customer review rating 4.5/5

Anonymous Couples - 28/08/2020 Confirmed reviews ALL

The room was comfortable and quiet. Staff were pleasant and accommodating.

Fantastic staff

Customer review rating 4.5/5

Nick H. Business - 06/08/2020 Confirmed reviews ALL

Aurore was wonderful in accommodating our every need. From check in, to room choices, dinner and lunch reservations. Everything was handled. Thank you!

Nice surprise

Customer review rating 4.5/5

Anonymous Friends - 30/07/2020 Confirmed reviews ALL

Centrally located but quiet.

Great location to visit rodez

Customer review rating 4.5/5

G. Couples - 22/07/2020 Confirmed reviews ALL

Nice experience despite covid Hôtel well located Easy to visit rodez downtown My status was not recognized .. no welcome pack

Its good, I like the city and hotel

Customer review rating 4.5/5

Dharani P. Business - 16/03/2020 Confirmed reviews ALL

Everything was good, I loved their service...Only thing need some changes in breakfast and if you provide any Indian food means its good for us at least during the stay of Indian people.

Charming, great location and service

Customer review rating 4.5/5

Toni Couples - 06/03/2020 Confirmed reviews ALL

Great location in the center, easily reached and close to every monument, attraction, restaurant and shops. Limited parking. Well appointed, quiet and comfortable rooms. Outstanding and competent service.

Friendly staff

Customer review rating 4.5/5

Georg H. Couples - 25/02/2020 Confirmed reviews ALL

Everything was perfect, nothing to complain about

Very comfortable overnight stay in Rodez.

Customer review rating 4.5/5

Margaret W. Families - 03/01/2020 Confirmed reviews ALL

Centrally located, our room was comfortable and we appreciated the help of reception after a problem with my booking. While the entrance and public rooms are very dated, the updated rooms are comfortable and reasonably spacious.

Dear MARGARET W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Great!

Customer review rating 4.5/5

Arnaud L. N. Business - 26/11/2019 Confirmed reviews ALL

Great bed, well sized room, and good breakfast

Dear ARNAUD LE N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

EXCELLENT

Customer review rating 4.5/5

Sotiris Friends - 25/11/2019 Confirmed reviews ALL

Frond desk perfect and friendly, room absolutely clean, second stay, breakfast delicious, check out easy

Dear SOTIRIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Payment and billing process for refund is horrible.

Customer review rating 4.5/5

Rajshekhar Business - 15/11/2019 Confirmed reviews ALL

Payment and billing process for refund is horrible. No refund provided even after cancelling booking for 1 night. payment is taken in the first day itself. ideally payment is taken on check-out.

Dear RAJSHEKHAR V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

Warm reception and efficient staff. Room Service excellent. Breakfast very complete.

Customer review rating 4.5/5

Roger K. G. Families - 18/10/2019 Confirmed reviews ALL

Neither my wife nor I use Couettes for bedding, we use exclusively sheets and blankets. We were both surprised that the hotel had none. This is a first for us and at our age we've used a lot of hotels.

Dear ROGER G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
Customer review rating 4.5/5

Anonymous Couples - 05/10/2019 Confirmed reviews ALL

SUPER

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rodez Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur D., en l’expression de nos sentiments les meilleurs. Cindy Responsable réception

Excellent hotel - extremely recommend

Customer review rating 4.5/5

Jeremy H. Business - 25/09/2019 Confirmed reviews ALL

Excellent hotel: firstly the team, and continuing with the service, the room and the breakfast. Always I am delighted to arrive to this hotel.

Dear YERMI H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager
Customer review rating 4.5/5

Anonymous Couples - 21/08/2019 Confirmed reviews ALL

Superbe accueuil

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rodez Cathédrale. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur R., en l’expression de nos sentiments les meilleurs. Cindy Responsable réception

good welcome, calm location, big enough room

Customer review rating 4.5/5

Fhe Couples - 30/07/2019 Confirmed reviews ALL

like expected for a one night in a privilege room of e mercure

Dear FATIHA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Slightly below excellent!

Customer review rating 4.5/5

G. Couples - 25/07/2019 Confirmed reviews ALL

Very good service. Clean rooms. Staff were very friendly and professional and went out of their way to assist.

Dear PHILIP G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rodez Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy Front desk manager

Appalling

Customer review rating 4.5/5

Mr R. E. Solo - 03/07/2019 Confirmed reviews ALL

You owe me 100 euros

Dear RICHARD e., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I can confirm that we made a bank print on June 21st of 100 euros. It's a mandatory procedure when you arrive. Subsequently we gave you the full pre-authorization on June 22. Sincerely, Cindy

Sleepless choice: hot room or traffic noise...

Customer review rating 4.5/5

Ulla Couples - 03/06/2019 Confirmed reviews ALL

I really enjoyed your staff; very attentive. However, I do not appreciate the hotel advertising air conditioning, only to find a system locked into “heat” . Saturday was hot and the room temp was at 27, therefore we had to open the window only to stay sleepless due to traffic...We did contact the front desk personnel, who said that unfortunately nothing could be done. A unpleasant end result to a stay in an otherwise fun and convenient hotel.

Dear ULLA L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rodez Cathédrale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to have a heating problem with you during your stay. Actually last weekend was the first weekend of the year when we had high temperatures telling us the spring. A few days before we had very low temperatures. That's why we put the hotel with heating available. From now on we have the hotel with all the air-conditioned rooms. This avoids the problem you have encountered. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Front desk manager

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