ibis Styles Pertuis Portes du Luberon 3 stars

Customer review rating (ALL Rating) 4.5/5 468 reviews

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ibis Styles Pertuis Portes du Luberon - Image 1
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Zac St Martin, 355 rue de Gourre d'Aure, 84120 PERTUIS, France

Description

Hotel extras

  • Situated at the foot of the Luberon and Provence

  • Secure parking with electric charging stations

  • Located 20 minutes from CEA Cadarache - ITER

  • Restaurant open from Monday to Sunday, noon and evening

  • Shady poolside terrace and breakfast included

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

Contemporary room with 2 single beds of 1m wide, duvet and very comfortable pillows, LCD flat screen TV, the major channels, air conditioning and bathroom open to the room, separate toilet.

  • Views:

    Garden View or Pool side

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Open bathroom

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 19 m² / 204 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Garden View or Pool side
See availabilities

Room for families with children; double bed 63x79" and sofa bed for 2 children. Fully renovated with a sunny vibe, A/C, Canal+ channels and the Disney Channel. Equipped for people with reduced mobility.

  • Views:

    Garden View

Max. number of persons
4
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Web TV
  • 26'/66 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Pertuis Portes du Luberon

Zac St Martin, 355 rue de Gourre d'Aure
84120 PERTUIS
France

GPS:43.675409, 5.497323

Telephone
Fax +33 4 90 68 10 89

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 64 rooms
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • 7 connecting rooms
  • 64 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Business Center

  • Self service business center

Family

Services for children

  • Indoor playground for children

Well-being

Belico Pool

  • Outside
  • On site

Fitness Room

  • On site

Sports and leisure

Kayaking

  • Nearby

Boules/petanque

  • Nearby

Bowling

  • Nearby

Pedal boat

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

Services & equipment

  • Intercom
  • Electric car recharging units 3,7 kVA

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

LE BELICO

Photo out of - LE BELICO

We offer traditional cuisine with fresh and home-cooked products. Open Monday through Friday. Restaurant closed on weekends and holidays. Closed during the Christmas holidays.

Cooking style
Regional
Capacity
60
Accessibility
Accessible service
Zac St Martin, 355 rue de Gourre d'Aure, 84120 Pertuis, France
Telephone +33 4 90 68 86 80
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

We offer traditional cuisine with fresh and home-cooked products. Open Monday through Friday. Restaurant closed on weekends and holidays. Closed during the Christmas holidays.

Book

Contemporary bar in the middle of the hotel, terrace open in fine weather.

Fitness center

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  468 reviews

Customer review rating 3.0/5

Gaye R. Couples - Confirmed reviews ALL

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 2.0/5

India B. Business - Confirmed reviews ALL

Hello, Thank you for taking the time to share your experience in detail. We are sincerely sorry to hear that your stay did not meet your expectations, and we apologize for the impression left by your interactions with our team. We fully understand that the situation may have been unpleasant, especially if you felt that your reservation or your good faith was being questioned. That was, of course, never our intention. We also regret the delay in locating your reservation upon arrival, as well as the temperature of your room when you checked in during the heatwave. While we are committed to managing our energy consumption responsibly, we completely understand that a cooler room would have made your stay more comfortable. Regarding your departure, we are sorry that the checks performed by our team concerning your room number and payment may have made you feel like you were being questioned repeatedly. Our procedures are designed to ensure a smooth checkout process, but they must always be carried out with courtesy and kindness. We sincerely regret that this was not the case. To apologize for this disappointing experience, we have credited 2,000 points to your ALL account. Thank you for your feedback, which helps us identify areas for improvement within our establishment. We hope to have the opportunity to welcome you back and provide an experience that better meets your expectations. Best regards, Marylis - Receptionnist IBIS Styles PERTUIS

Customer review rating 5.0/5

Pieter J. S. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 4.0/5

Angela D. Families - Confirmed reviews ALL

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 5.0/5

Kathie S. Couples - Confirmed reviews ALL

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 2.0/5

India B. Business - Confirmed reviews ALL

For some reason the staff seemed convinced initially that I must have booked the neighbouring ibis budget. I assured them not. They found my booking eventually. The room was fine, if somewhat warm. I understand trying to save energy but putting the AC on ahead of arrival would be nice during a heatwave. Then on checkout, no staff were anywhere to be seen, so I left my room key on the desk. As I was about to leave I was called after for my room number to check the room had been paid for - not to ask how my stay had been or anything else mind you. I said I believe so, if not feel free to charge the card I booked with, which they did but not before telling me to make sure I wait until it goes through. That’s fine, I’m sure they’ve had issues. Then I sat outside waiting for my colleague to pick me up and was asked by ANOTHER staff member if I’d paid for my room. I don’t know if I was giving off the vibes of someone who’d “dine and dash” or “sleep and dash” as it were, but honestly I found it offensive how they all seemed to assume I (a) I couldn’t possibly be staying in the “higher end” of their two properties and (b) that I wouldn’t pay for my room. I’m going to be in the area frequently for work over the next couple of months and will be looking for an alternative hotel hopefully with more hospitable staff. I honestly never write reviews but this really got to me.

Hello, Thank you for taking the time to share your experience in detail. We are sincerely sorry to hear that your stay did not meet your expectations, and we apologize for the impression left by your interactions with our team. We fully understand that the situation may have been unpleasant, especially if you felt that your reservation or your good faith was being questioned. That was, of course, never our intention. We also regret the delay in locating your reservation upon arrival, as well as the temperature of your room when you checked in during the heatwave. While we are committed to managing our energy consumption responsibly, we completely understand that a cooler room would have made your stay more comfortable. Regarding your departure, we are sorry that the checks performed by our team concerning your room number and payment may have made you feel like you were being questioned repeatedly. Our procedures are designed to ensure a smooth checkout process, but they must always be carried out with courtesy and kindness. We sincerely regret that this was not the case. To apologize for this disappointing experience, we have credited 2,000 points to your ALL account. Thank you for your feedback, which helps us identify areas for improvement within our establishment. We hope to have the opportunity to welcome you back and provide an experience that better meets your expectations. Best regards, Marylis - Receptionnist IBIS Styles PERTUIS

Customer review rating 5.0/5

Pieter J. S. Business - Confirmed reviews ALL

Overall a very good experience, will most definitely recommend your accommodation to our colleagues.

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 4.0/5

Angela D. Families - Confirmed reviews ALL

I really appreciate the bedroom you have for a disabled person. It is because of the excellent design of the room I select your hotel when I’m in the region. Plus your breakfast selection is very good.

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 5.0/5

Kathie S. Couples - Confirmed reviews ALL

We are two cyclists and really appreciated the help given to us by the receptionist that night with storing our bikes. Excellent breakfast too .

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Marylis - Réceptionniste IBIS Styles PERTUIS

Customer review rating 2.0/5

Diego C. Couples - Confirmed reviews ALL

The bed had stained on the blankets and the breakfast was really poor and already ran out by 9am

Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Styles Pertuis Portes du Luberon. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Styles sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Bien cordialement, L'équipe IBIS Styles PERTUIS

Customer review rating 4.0/5

Eric M. Business - Confirmed reviews ALL

My stay was quite and cool.

Dear Eric M., Thank you for your feedback. We are pleased to hear that you had a quiet and enjoyable stay with us. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Goodbye, ibis Styles Pertuis Portes du Luberon

Customer review rating 5.0/5

Nada K. Business - Confirmed reviews ALL

Everything went well, special Thanks to Anna, Laurent and the Lady in the Kitchen who advise me a delicious salad where I have discovered Panisse de Marseille :)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front desk

Customer review rating 3.0/5

Samantha P. Couples - Confirmed reviews ALL

the room looked old and not clean - the toilet smelled horribly, as if it wasn't cleaned. Breakfast was good

Bonjour SAMANTHA P., Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés d’apprendre que la propreté de votre chambre n’a pas été à la hauteur de vos attentes, et nous prenons très au sérieux vos remarques concernant l’état de la salle de bain. Ce n’est absolument pas le standard que nous souhaitons offrir à nos clients. Nous allons renforcer nos contrôles qualité pour éviter que cela ne se reproduise. Nous sommes cependant heureux que notre petit-déjeuner vous ait plu. Au plaisir de vous accueillir à nouveau et de vous offrir une meilleure expérience. Cordialement, L’équipe Ibis Styles Pertuis

Customer review rating 5.0/5

Marc P. Couples - Confirmed reviews ALL

par manque de chambre sur Aix nous avons été orientés sur l’Ibis Styles du Pertuis. Pas de regrets ! Très agréable halte !

Bonjour Monsieur P., Merci beaucoup pour vos compliments! :-) Au plaisir de vous revoir, Cordialement, Amandine - Réception

Customer review rating 4.5/5

Jessica K. Couples - Confirmed reviews ALL

Belle chambre spacieuse, piscine et parking pratique. Une machine à popcorn sur place

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Pertuis Portes du Luberon. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Cordialement, Amandine - Réception

Customer review rating 4.0/5

Fernande K. Solo - Confirmed reviews ALL

Reception area tiny and room and rooftop bar/restaurant a bit different from what I am used from Ibis Styles... but I guess one has to do with the proportions of the building. +++ ideally located opposite the train station, parking cameras provide some safer parking than street parking +++ I was given a quiet room - thank you ++ room small, clean and luckily clim was working - no extra hook for towels, no space for toileteries, thus hair dryer in wardrobe, quite ok if you travel alone - breakfast offer was ok +++ big thank you to the staff members - they could not have been kinder and helpful (a good reason to come back)

Cher FERNANDE K., Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience à l’Ibis Styles Pertuis. Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que notre équipe a su vous offrir un accueil chaleureux et attentionné. Votre reconnaissance à leur égard est très appréciée et sera partagée avec toute l’équipe – vos mots sont une véritable source de motivation. Merci également pour vos remarques constructives concernant l’agencement de la chambre et de la salle de bain. Nous sommes conscients que la configuration de notre bâtiment peut surprendre et nous travaillons continuellement à optimiser l’espace disponible pour garantir un maximum de confort, même dans un format plus compact. Nous sommes heureux que vous ayez pu bénéficier d’une chambre calme et que la climatisation ait contribué à votre bien-être, surtout en cette saison. Enfin, nous prenons note de vos suggestions concernant les rangements et les équipements. Vos retours nous aident à nous améliorer et à mieux répondre aux attentes de nos clients, que ce soit pour un séjour en solo ou à plusieurs. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain passage à Pertuis. Bien cordialement, L’équipe de l’Ibis Styles Pertuis

Customer review rating 4.5/5

William S. Families - Confirmed reviews ALL

Bon emplacement, au calme, piscine agréable et propreté. Mais il manque de rangement dans les chambres.

Bonjour WILLIAM S., Merci beaucoup pour votre évaluation de 9/10 et pour vos commentaires ! Nous sommes heureux que vous ayez apprécié l'emplacement calme, la piscine et la propreté de notre hôtel. Nous avons bien pris en compte votre remarque concernant les rangements dans les chambres, et nous ferons tout notre possible pour améliorer cet aspect. Nous espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience encore meilleure. Cordialement, L’équipe de l'Ibis Styles Pertuis

Customer review rating 1.0/5

Maud C. Business - Confirmed reviews ALL

Hôtel certainement plein, j’aurais apprécié être informée que la chambre n’avait pas de clim. Je remercie fortement le personnel qui a tout essayé pour gérer la situation.

Bonjour MAUD C., Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés pour la panne de climatisation durant votre séjour et comprenons votre déception. En raison de la forte occupation, il nous a été difficile de vous proposer une autre chambre, mais notre équipe a effectivement fait tout son possible pour gérer la situation au mieux. Nous prenons votre remarque très au sérieux et allons travailler à mieux informer nos clients en cas d’indisponibilité de certains équipements à l’avenir. Nous espérons avoir l’occasion de vous accueillir de nouveau et vous offrir une expérience plus conforme à vos attentes. Cordialement, L’équipe ibis Styles Pertuis

Other web-users rate our hotel

  • 86 reviews 9.2/10 Location
  • 266 reviews 6.2/10 Room
  • 293 reviews 8.9/10 Service
  • 6 reviews 8.1/10 WiFi
  • 153 reviews 7.9/10 Breakfast
  • 99 reviews 6.4/10 Cleanliness
  • 44 reviews 9.4/10 Pool

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