ibis Karlsruhe Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.3/5 1,089 reviews

ibis Karlsruhe Hauptbahnhof - Image 1
ibis Karlsruhe Hauptbahnhof - Image 2
ibis Karlsruhe Hauptbahnhof - Image 3
ibis Karlsruhe Hauptbahnhof - Image 4

Description

Hotel extras

  • Affordable hotel in Karlsruhe in a central location

  • Good access to public transportation

  • Feel-good atmosphere in a historic building with hotel bar

  • Non-smoking rooms with Sweet Bed by ibis beds

  • Karlsruhe hotel with 40 outdoor parking spaces

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Karlsruhe Hauptbahnhof

Poststrasse 1
76137 KARLSRUHE
Germany

GPS:48.995054, 8.404252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,089 reviews

Customer review rating 4.5/5

Tobias J. Business - Confirmed reviews ALL

sauber, solide

Customer review rating 1.5/5

Thomas U. Families - Confirmed reviews ALL

Starting out with a check in that took almost 1 hour, where receptionist told us that as sold out we would be downgraded. Mentioning that she thinks the difference in room rate was 10 euros, whilst we had booked a Studio room . We had sent an e mail 4 days prior to arrival to ask for 2 extra pillows, this was also disregarded. Later we asked again for the 2 extra pillows, got the answer from another receptionist, that as fully booked, not possible to get extra pillows.. in addition the airconditioning was not working. When receptionist was informed , answer received.. fully booked , too bad . Nothing could be done . Both my wife as well as myself having worked in 4 and 5 star hotel ourselves , such behaviour is une]acceptable nor even for a bed and breakfast… we be had such reactions during our last 3 stays now. I guess as you were fully booked, you no longer need frequent clients ..this is the message your staff is clearly showing ..

Customer review rating 1.5/5

Farahnaz H. Business - Confirmed reviews ALL

Although the hotel was mostly empty we were put next to the train tracks and had to listen to announcements in our room all the time. The staff is also not friendly.

Dear Farahnaz H., Thank you for your feedback. I regret to hear that your experience was affected by noise and staff interaction. We strive to provide a comfortable atmosphere for all our guests, and your comments will be taken into consideration for future improvements. Best regards, ibis Karlsruhe Hauptbahnhof

Customer review rating 5.0/5

Aleksandr M. Business - Confirmed reviews ALL

Super!

Sehr geehrter Herr M., Vielen Dank für Ihre freundlichen Worte. Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und mit unserem Frühstück zufrieden waren. Ihre positive Rückmeldung motiviert unser Team, weiterhin hervorragenden Service zu bieten. Mit freundlichen Grüßen, ibis Karlsruhe Hauptbahnhof

Customer review rating 5.0/5

Firas H. Families - Confirmed reviews ALL

Back again last week for a 3-night stay and honestly? It just keeps getting better. Location is still a winner (so close to the Hbf), but this time the vibe was next level. Huge shoutout to the evening crew—the guys at the reception and the bar were absolutely 'aux petits soins' as we say in French. Super attentive, friendly, and just made us feel at home. Good drinks, clean rooms, great breakfast, nice energy. 4 days flew by. If you’re in Karlsruhe, this is the spot. We’ll definitely be back for a fourth round! Cheers to the night team! 🍻"

Dear Firas H., Thank you for your kind words and for choosing to stay with us again at ibis Karlsruhe Hauptbahnhof. We are delighted to hear that your recent visit was enjoyable and that our location continues to serve you well. It is particularly gratifying to know that our evening team made such a positive impression on you with their attentive service. We strive to create a welcoming atmosphere for all our guests, and it is rewarding to see that our efforts have contributed to your experience. It is wonderful to hear that you appreciated the quality of our drinks, the cleanliness of your room, and the breakfast offerings. We look forward to welcoming you back for your fourth stay and to providing you with another memorable experience. Best regards, ibis Karlsruhe Hauptbahnhof

Other web-users rate our hotel

  • 551 reviews 9.6/10 Location
  • 640 reviews 6.2/10 Room
  • 489 reviews 8.6/10 Service
  • 9 reviews 8.3/10 WiFi
  • 298 reviews 8.5/10 Breakfast
  • 272 reviews 6.4/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Karlsruhe