ibis Karlsruhe Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.3/5 1,081 reviews

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Description

Hotel extras

  • Affordable hotel in Karlsruhe in a central location

  • Good access to public transportation

  • Feel-good atmosphere in a historic building with hotel bar

  • Non-smoking rooms with Sweet Bed by ibis beds

  • Karlsruhe hotel with 40 outdoor parking spaces

Our accommodation(s)

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Hotel location

ibis Karlsruhe Hauptbahnhof

Poststrasse 1
76137 KARLSRUHE
Germany

GPS:48.995054, 8.404252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,081 reviews

Customer review rating 5.0/5

Aleksandr M. Business - Confirmed reviews ALL

Super!

Sehr geehrter Herr M., Vielen Dank für Ihre freundlichen Worte. Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und mit unserem Frühstück zufrieden waren. Ihre positive Rückmeldung motiviert unser Team, weiterhin hervorragenden Service zu bieten. Mit freundlichen Grüßen, ibis Karlsruhe Hauptbahnhof

Customer review rating 5.0/5

Firas H. Families - Confirmed reviews ALL

Back again last week for a 3-night stay and honestly? It just keeps getting better. Location is still a winner (so close to the Hbf), but this time the vibe was next level. Huge shoutout to the evening crew—the guys at the reception and the bar were absolutely 'aux petits soins' as we say in French. Super attentive, friendly, and just made us feel at home. Good drinks, clean rooms, great breakfast, nice energy. 4 days flew by. If you’re in Karlsruhe, this is the spot. We’ll definitely be back for a fourth round! Cheers to the night team! 🍻"

Dear Firas H., Thank you for your kind words and for choosing to stay with us again at ibis Karlsruhe Hauptbahnhof. We are delighted to hear that your recent visit was enjoyable and that our location continues to serve you well. It is particularly gratifying to know that our evening team made such a positive impression on you with their attentive service. We strive to create a welcoming atmosphere for all our guests, and it is rewarding to see that our efforts have contributed to your experience. It is wonderful to hear that you appreciated the quality of our drinks, the cleanliness of your room, and the breakfast offerings. We look forward to welcoming you back for your fourth stay and to providing you with another memorable experience. Best regards, ibis Karlsruhe Hauptbahnhof

Customer review rating 1.5/5

Tim Q. Couples - Confirmed reviews ALL

Have platinum status and asked to stay 30 minutes later after check out time. Got refused..

Dear Mr Q., thank you for taking the time to share your feedback. I am truly sorry that your request for a 30 minute late check out was refused, especially as an ALL Platinum member. While late check out is always subject to availability, the way your request was handled clearly left you disappointed, and that is not the experience we want you to have with us. I have shared your feedback with our front office team, and we will reinforce a more guest focused approach for late check out requests, including a proactive check of options and respectful, solution oriented communication, even when we cannot accommodate the request. If you plan to stay with us again, please let us know at check in, we will do our best to arrange a suitable departure time. I would appreciate the opportunity to regain your trust. Best regards, ibis Karlsruhe Hauptbahnhof

Customer review rating 3.5/5

Noureldin A. Business - Confirmed reviews ALL

Great location for a quick business trip and very good room size.

Dear Noureldin A., Thank you for your feedback. We are pleased to hear that you appreciated our location and room size. However, we strive to ensure all aspects of our service meet expectations, and we value your insights. Best regards, ibis Karlsruhe Hauptbahnhof

Customer review rating 2.5/5

Kev P. Solo - Confirmed reviews ALL

Very close to the train station

Dear Kev P., Thank you for your feedback. We appreciate your acknowledgment of our convenient location near the train station. We regret that your experience did not meet your expectations and welcome any further comments to enhance our guest offerings. Best regards, ibis Karlsruhe Hauptbahnhof

Other web-users rate our hotel

  • 544 reviews 9.6/10 Location
  • 639 reviews 6.2/10 Room
  • 494 reviews 8.7/10 Service
  • 9 reviews 8.3/10 WiFi
  • 299 reviews 8.6/10 Breakfast
  • 278 reviews 6.4/10 Cleanliness

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