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Novotel Karlsruhe City Hotel 4 stars

Customer review rating 4.6/5 6,783 reviews

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Room 1

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Novotel Karlsruhe City
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+ 21 Services

Hotel extras

  • Optimal location in the center of the city

  • Spacious meeting area

  • Shopping, Zoo, Kunst & Kultur - Alles in fußläufiger Nähe

  • Attractive family packages and family rooms

  • Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • GolfPaying
  • TennisPaying
Business services
  • 12 Meeting room(s)
  • Conventions hotel

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Check-in from 15h00

Check out up to 12h00

  • Schienenersatzbus 10 :  Ersatzbus 10 KONGRESSZENTRUM

  • TRAM 2 :  TRAM 2 KONGRESSZENTRUM

  • By plane

    STUTTGART AIRPORT At 78km / 48.47 miles

  • By train

    KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Our accommodation(s)

Revive, relax, unwind - enjoy our spacious rooms after a testing day. Ideal for business & private getaways: The AC ensures pleasant temperatures, floor-to-ceiling windows give plenty of daylight.

Standard room with 1 queen-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

MAJOLIKA

Type of cuisine: Regional

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEWSBAR

Non contractual photo

Our NEWSBAR serves refreshing long drinks, international cocktail creations and delicious snacks (until 10PM) in a modern atmosphere - the perfect place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,783 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,289 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 5.0/5

Ludmila Business - 16/04/2021 Confirmed reviews ALL

Clean room, friendly and helpful receptionists

Dear Liudmila B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent service even during exceptional times

Customer review rating 4.5/5

Otso Business - 08/12/2020 Confirmed reviews ALL

Excellent location, nice rooms, very friendly and professional staff. Smart covid arrangements make you feel safe.

Dear Otso Ilmari K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Great stay even in "Covid times"

Customer review rating 4.5/5

Luc Business - 07/12/2020 Confirmed reviews ALL

Great breakfast, with service (no buffet). Friendly staff (Lobby and Breakfast room). Supurb room cleaning. Quiet spacious rooms.

Dear Luc V., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Good and pleasant stay

Customer review rating 4.0/5

Tomislav Business - 04/12/2020 Confirmed reviews ALL

Good and pleasant stay with helpful staff.

Dear Tomislav T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Top Price/Performance ratio

Customer review rating 5.0/5

Sven R. Business - 01/11/2020 Confirmed reviews ALL

Staff very friendly and customer focused. Rooms are in very good conditions.... House keeping is doing a great job. Free WiFi fast and stable enough for HD streaming:-)

Dear Sven R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent stay

Customer review rating 4.5/5

Terry M. Business - 31/10/2020 Confirmed reviews ALL

Very clean and well looked after during the covid period. Staff very helpful and friendly

Dear Terry M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Staff cares about you as a client

Customer review rating 4.5/5

Thomas K. Business - 25/10/2020 Confirmed reviews ALL

I have felt very well and safe through this pandemic time in the Novotel. Thank you to your staff. I am with you since May 2020.

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Karlsruhe City und freuen uns über Ihre Treue. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Axel Hoffmann Direktor

perfect

Customer review rating 4.5/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

All fine

alles gut

Customer review rating 4.5/5

Anonymous Business - 29/09/2020 Confirmed reviews ALL

alles gut

Great Hotel but no idea why bar was closed

Customer review rating 3.0/5

Michael M. Couples - 23/09/2020 Confirmed reviews ALL

Spent a weekend in Karlsruhe with my wife and the Hotel was very nice. The big disappointment was that the Hotel Bar was closed and the restaurant closed at 10PM. When coming back from an evening out it is nice to have a nightcap and this was not possible and I do not understand why? If I had known this I would have probably booked another Hotel. The other big issue I have is that parking is 18 euro per night which to me is very, very expensive for a Hotel car park. I feel that I have been punished for using the Hotel car park. Very disappointing.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our homepage and booking portal are the information about the closed bar and as well the current opening hours of our restaurant. In the actual situation and short term work it is unfortunatly not avoidable. We would we really prefer the usually business an full time employment with all services. The car park is public / municipal and does not belong to the hotel. Nevertheless the tarifs are common in central locations larger cities in Germany. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity in the future. Sincerely, Axel Hoffmann General Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - 20/09/2020 Confirmed reviews ALL

Friendly and helpful staff

Dear Tomas H., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

nice hotel

Customer review rating 4.0/5

Domagoj Business - 18/09/2020 Confirmed reviews ALL

stayed there for 2 weeks, nothing much since it was during corona pandemy so everything except breakfast was pretty much shut down. but all in all can't blame it on the hotel... rooms were clean and breakfast was nice

Well located

Customer review rating 4.5/5

D. Couples - 30/08/2020 Confirmed reviews ALL

The garage fee is far to expensive

Customer review rating 3.5/5

Vrushali Business - 19/08/2020 Confirmed reviews ALL

The check in was without hassle. All the precautions were taken for Covid 19 situation. The breakfast was good and measures were taken to ensure no contamination due to Corona. I found one of the receptionists a bit unwelcoming but that can be ignored. The gym was not functional because of Covid so that was a bit of a letdown. Otherwise good.

Good location, nice staff

Customer review rating 4.5/5

Varit H. Couples - 19/08/2020 Confirmed reviews ALL

Clean places fit the covid 19 protection. Good service and attentive staff

Nice hotel with very expensive parking space

TripAdvisor rating 4.0/5

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Finest hotel in Karlsruhe with the best staff

TripAdvisor rating 5.0/5

crjbat2019 27/02/2020 TripAdvisor review

I've stayed at this hotel many times and am always impressed. The night time staff and bar tender (sorry I forgot his name) were over the top helpful and very friendly. Parking for your car is also easy and convenient. Definitely recommend!

Thank your very much for this nice recommendation! Best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Superb !

TripAdvisor rating 4.0/5

hubrechtbuys Family - 14/08/2019 TripAdvisor review

I have enjoyed staying in this hotel. The rooms were very clean and neat. Also great hospitality and very friendly employees. The restaurant (although not cheap) offered good food in a nice environment. ALthough the hotel is already over 10 years old, it looks like brand new build !

Thank you so much for the amazing review and so many positive remarks. We are glad that you enjoyed your visit in Karlsruhe and in our hotel. My team and I look forward to welcoming you again soon. Yours sincerely, Axel Hoffmann / General Manager Novotel Karlsruhe City

A real 4 start hotel with the need of some improvements

TripAdvisor rating 4.0/5

Ha1der Couples - 06/11/2018 TripAdvisor review

The Novotel Karlsruhe is a "complete" 4 star hotel. Its exterior design, ambience, room facitlities are superb! The staffs are also helpful. Just a tips here: they need a training on "smiling". Most of the time I saw them stone-faced! But they are always helpful.The breakfast need some variations. there is no fresh cheese (Frischkäse), no waffle making facility. the omlettes miss the taste somehow. The major negative point is the pillows!!! The hotel MUST change them. the sooner the better. Only for these pillows I will think twice to stay in this hotel again (or I should bring my pillows with me). they are thin and only one pro person. You ahve to ask for the second one from the reception. Still with two pillows you will feel suffocating. This hotel can cunsult with Notoel Aachen or Ibis Frankfurt for pillows.There are restaurants on the opposite side of the hotel. "Antalya Ocakbasi" Restaurant is worth to visit. In the nearby supermarket (50m) Ettlinger tor you will find every type fo shops and restaurants.The hotel is easily reachable from the Karlsruhe central station by walking (12 min)

Thanks for your review and the positive comment. I'm very sorry that our pillows did not meet your expectations. Could you be so kind to inform us prior your next stay, so we can offer you an alternative. Yours sincerely, Axel Hoffmann / General Manager

Nice location, facility, and staffs

TripAdvisor rating 5.0/5

YeosimY Family - 30/05/2018 TripAdvisor review

I highly recommend for family guests. There is small playground corner at lobby area so my kid were enjoying while I was check-in. Also Ms Jessica who helped me check-in offered small toy for my girl.

Many thanks for this nice review an the score. Sincerely, Axel Hoffmann / General Manager

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