Novotel Karlsruhe City 4 stars

Customer review rating (ALL Rating) 4.7/5 931 reviews

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Description

Hotel extras

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

Our accommodation(s)

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  931 reviews

Customer review rating 4.0/5

Ganesh T. Business - Confirmed reviews ALL

Comfortable stay, but the room don’t have Work table/desk, I would recommend you provide that in the hotel rooms as well

Dear Guest, Thank you very much for your review and for sharing your feedback with us. We are pleased to hear that you had a comfortable stay at Novotel Karlsruhe City. We also appreciate your suggestion regarding a work table or desk in the room. Please note that some of our rooms are equipped with a foldable desk, and we would be happy to assist with room preferences whenever possible for a future stay. Thank you again for your valuable comments. We hope to welcome you back again soon! Kind regards, Your Team Novotel Karlsruhe City

Customer review rating 4.5/5

Peter M. Business - Confirmed reviews ALL

Other than a small issue with checking in caused by my card requiring insertion into the reader rather than being contactless everything went very smoothly, the bed was comfortable and the shower was good and hot with good pressure. The included mini bar was very welcome after a long day travelling and the suggested place to eat was very good.

Dear Guest, Thank you very much for your detailed and kind review. We are delighted to hear that you enjoyed the quiet surroundings, the comfortable bed, and the hot shower with good water pressure. We also appreciate your understanding regarding the small issue during check-in and are glad that everything else went smoothly afterwards. It is wonderful to know that the included minibar was a welcome refreshment after your long journey and that you enjoyed the restaurant recommendation from our team. Thank you once again for your lovely feedback. We truly hope to welcome you back again soon at Novotel Karlsruhe City! Kind regards, Your Team Novotel Karlsruhe City

Customer review rating 3.5/5

Ralf W. B. D. S. Business - Confirmed reviews ALL

No welcome basket; needed to ask for platinum member amenities. Due to system upgrade the online functions were reduced.

Customer review rating 5.0/5

Rikke K. J. Business - Confirmed reviews ALL

Very nice and helpful staff, comfortable big room- great with included minibar. Lovely with parking garage.

Dear Guest, Thank you very much for your lovely review. We are delighted to hear that you had a very pleasant stay and especially appreciated our nice and helpful staff, the spacious and comfortable room, the included minibar, and the parking garage. Your kind words mean a lot to us, and we hope to welcome you again soon at Novotel Karlsruhe City. Kind regards, Your Team at Novotel Karlsruhe City

Customer review rating 4.0/5

Minwei Z. Business - Confirmed reviews ALL

The hotel environment is quite nice. However, there is no shoehorn, bathrobe, or cutlery in the room. The snack bar used to offer chocolates, but now the items are becoming increasingly scarce.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the hotel environment. We would also like to thank you for your comments regarding the room amenities and the snack bar selection. Items such as a shoehorn, bathrobe, or cutlery are available upon request, and our reception team is always happy to provide them immediately if they are missing from the room. Your feedback regarding the snack bar assortment is also appreciated and will be shared internally for review. We hope to have the opportunity to welcome you again soon at Novotel Karlsruhe City. Kind regards, Your Team at Novotel Karlsruhe City

Other web-users rate our hotel

  • 284 reviews 9.7/10 Location
  • 511 reviews 8.4/10 Room
  • 436 reviews 9.3/10 Service
  • 14 reviews 5.7/10 WiFi
  • 321 reviews 8.9/10 Breakfast
  • 183 reviews 9/10 Cleanliness
  • 159 reviews 9.6/10 Vibe

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