Novotel Karlsruhe City Hotel 4 stars

Name: Novotel Karlsruhe City
Address: KARLSRUHE, 76137, GERMANY
Telephone: (+49)721/35260
Rating: 4.6

Customer review rating 4.6/5 6,754 reviews

ALLSAFE approved hotel

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+ 21 Services

Novotel Karlsruhe City Hotel

Hotel that makes every moment matter

Please note: Due to the current situation, the news bar, the restaurant Majolika and the fitness area remain closed until further notice. With Best Regards Axel Hoffmann

Mr Axel HOFFMANN, Hotel Manager

The 4-star Novotel Karlsruhe City hotel welcomes you in an ideal city location next to the convention center, just a 10-minute walk from the marketplace and the castle. It is just a 15-minute drive to the exhibition center. Free WIFI and a desk in your room make preparing for your conference a piece of cake. Relax in our spa area with sauna or with a cocktail in our stylish hotel bar.

Want to discover the fan-shaped-city of Karlsruhe? You have come to the right place: Congress center, city garden, zoo & state theater are on your doorstep, reach the market square & the castle in 10-min. Stärken Sie sich morgens am reichhaltigen Frühstücksbuffet und genießen Sie dabei in der warmen Jahreszeit die ersten Sonnenstrahlen auf unserer großzügigen Sonnenterrasse. Unser Küchenteam verwöhnt Sie mit frisch vor Ihren Augen zubereiteten Eierspeisen.

Hotel extras

Optimal location in the center of the city
Spacious meeting area
Shopping, Zoo, Kunst & Kultur - Alles in fußläufiger Nähe
Attractive family packages and family rooms
Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas 1000000000680845
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Public indoor parking (Paying)
- Bus/coach parking area (Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-22:00
- Opening hours : Week-end 06:30-22:00

Fitness centre
Well-being
- Hammam
- Massage (Paying)
- Sauna
GolfPaying
- Golf course 18 holes (Paying) (Nearby)
- Golf course 9 holes (Paying) (Nearby)
- Golf practice facilities (Paying) (Nearby)
- Golf lessons (Paying) (Nearby)
TennisPaying
- Indoor tennis court (Paying) (Nearby)
- Outdoor tennis court (Paying) (Nearby)

12 meeting room(s)
Conventions hotel

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Contact email :

Check-in from 15h00

Check out up to 12h00

Schienenersatzbus 10 : Ersatzbus 10 KONGRESSZENTRUM
TRAM 2 : TRAM 2 KONGRESSZENTRUM

By plane
STUTTGART AIRPORT At 78km / 48.47 miles
By train
KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Our accommodation(s)

Revive, relax, unwind - enjoy our spacious rooms after a testing day. Ideal for business & private getaways: The AC ensures pleasant temperatures, floor-to-ceiling windows give plenty of daylight.

Rooms (4)

Standard room with 1 queen-size bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Standard Room with 1 double bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 double bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 queen-size bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Rooms

Our restaurants and bars

MAJOLIKA

Type of cuisine: Regional

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

NEWSBAR

Our NEWSBAR serves refreshing long drinks, international cocktail creations and delicious snacks (until 10PM) in a modern atmosphere - the perfect place to work, relax or enjoy great conversation.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 264 m²
Maximum capacity: 220 people
Maximum banquet capacity: 160 people

Find out more

Excellent service even during exceptional times

Otso Business - 08/12/2020 Confirmed reviews ALL

Excellent location, nice rooms, very friendly and professional staff. Smart covid arrangements make you feel safe.

Dear Otso Ilmari K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Great stay even in "Covid times"

Luc Business - 07/12/2020 Confirmed reviews ALL

Great breakfast, with service (no buffet). Friendly staff (Lobby and Breakfast room). Supurb room cleaning. Quiet spacious rooms.

Dear Luc V., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Good and pleasant stay

Tomislav Business - 04/12/2020 Confirmed reviews ALL

Good and pleasant stay with helpful staff.

Dear Tomislav T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Top Price/Performance ratio

Sven R. Business - 01/11/2020 Confirmed reviews ALL

Staff very friendly and customer focused. Rooms are in very good conditions.... House keeping is doing a great job. Free WiFi fast and stable enough for HD streaming:-)

Dear Sven R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent stay

Terry M. Business - 31/10/2020 Confirmed reviews ALL

Very clean and well looked after during the covid period. Staff very helpful and friendly

Dear Terry M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Staff cares about you as a client

Thomas K. Business - 25/10/2020 Confirmed reviews ALL

I have felt very well and safe through this pandemic time in the Novotel. Thank you to your staff. I am with you since May 2020.

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Karlsruhe City und freuen uns über Ihre Treue. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Axel Hoffmann Direktor

perfect

Anonymous Business - 01/10/2020 Confirmed reviews ALL

All fine

alles gut

Anonymous Business - 29/09/2020 Confirmed reviews ALL

alles gut

Great Hotel but no idea why bar was closed

Michael M. Couples - 23/09/2020 Confirmed reviews ALL

Spent a weekend in Karlsruhe with my wife and the Hotel was very nice. The big disappointment was that the Hotel Bar was closed and the restaurant closed at 10PM. When coming back from an evening out it is nice to have a nightcap and this was not possible and I do not understand why? If I had known this I would have probably booked another Hotel. The other big issue I have is that parking is 18 euro per night which to me is very, very expensive for a Hotel car park. I feel that I have been punished for using the Hotel car park. Very disappointing.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our homepage and booking portal are the information about the closed bar and as well the current opening hours of our restaurant. In the actual situation and short term work it is unfortunatly not avoidable. We would we really prefer the usually business an full time employment with all services. The car park is public / municipal and does not belong to the hotel. Nevertheless the tarifs are common in central locations larger cities in Germany. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity in the future. Sincerely, Axel Hoffmann General Manager

Good stay

Anonymous Business - 20/09/2020 Confirmed reviews ALL

Friendly and helpful staff

Dear Tomas H., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

nice hotel

Domagoj Business - 18/09/2020 Confirmed reviews ALL

stayed there for 2 weeks, nothing much since it was during corona pandemy so everything except breakfast was pretty much shut down. but all in all can't blame it on the hotel... rooms were clean and breakfast was nice

Well located

D. Couples - 30/08/2020 Confirmed reviews ALL

The garage fee is far to expensive

Vrushali Business - 19/08/2020 Confirmed reviews ALL

The check in was without hassle. All the precautions were taken for Covid 19 situation. The breakfast was good and measures were taken to ensure no contamination due to Corona. I found one of the receptionists a bit unwelcoming but that can be ignored. The gym was not functional because of Covid so that was a bit of a letdown. Otherwise good.

Good location, nice staff

Varit H. Couples - 19/08/2020 Confirmed reviews ALL

Clean places fit the covid 19 protection. Good service and attentive staff

Underwhelmed

Thomas Families - 02/08/2020 Confirmed reviews ALL

There were multiple issues with the rooms and it took almost an hour to fix things. There was no understanding of the impact and no flexibility in terms of getting a late check out, parking or breakfast as compensation. Due to COVID things are probably tough, but if you feel like a begger in order to get towels, blankets and pillows according to the number of people booked, it doesn’t feel like hospitality.

Relaxing and safe

Katarina Friends - 28/07/2020 Confirmed reviews ALL

The Novotel Karlsruhe is perfectly located for a city trip, everything is nearby and you have plenty of activities within a walking distance of 5-10 minutes (Sightsseeing, Shopping, Nightlife, Museum, Opera, Zoo, Parks). The rooms have a nice modern but warm design, they are perfectly clean and I slept very well ;-) And nowadays most imporant: I felt very safe.

Dear Kathrin K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

safe and good stay

Diederik Business - 21/07/2020 Confirmed reviews ALL

as allways; Novotel Karlsruhe is a great place to be.

Dear Diederik E., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Very nice hotel, well located

Richard Families - 20/07/2020 Confirmed reviews ALL

Nice hotel. One of the better Novotels I would say.

Dear Richard M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice hotel with very expensive parking space

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

André Business - 03/03/2020 Confirmed reviews ALL

Your restaurant is very expensive for the quality/tast you provide and your staff seems to be based on trainees only.

Our most recent 20 reviews

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