Novotel Karlsruhe City Hotel 4 stars

Name: Novotel Karlsruhe City
Address: KARLSRUHE, 76137, GERMANY
Telephone: (+49)721/35260
Rating: 4.6

Customer review rating 4.6/5 6,535 reviews

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+ 21 Services

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Novotel Karlsruhe City Hotel

Hotel that makes every moment matter

Please note: Due to the current situation, the news bar, Women are Magnifique, & the fitness area remain closed until further notice. The Majolika restaurant will be open from Mon-Sat from 18:00 to 22:00.

Mr Axel HOFFMANN, Hotel Manager

The 4-star Novotel Karlsruhe City hotel welcomes you in an ideal city location next to the convention center, just a 10-minute walk from the marketplace and the castle. It is just a 15-minute drive to the exhibition center. Free WIFI and a desk in your room make preparing for your conference a piece of cake. Relax in our spa area with sauna or with a cocktail in our stylish hotel bar.

Hotel extras

Ideal location in the center of the city
Shopping, zoo, art and culture - all within walking distance
Late riser breakfast served until 1pm on Sundays and public holidays
Attractive family packages and family rooms
Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas1000000000680845
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Public indoor parking (Paying)
- Bus/coach parking area(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Currency exchange

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 06:30-22:00
- Opening hours : Week-end 06:30-22:00

Fitness centre
Well-being
- Hammam
- Massage (Paying)
- Sauna
GolfPaying
- Golf course 18 holes (Paying)(Nearby)
- Golf course 9 holes (Paying)(Nearby)
- Golf practice facilities (Paying)(Nearby)
- Golf lessons (Paying)(Nearby)
TennisPaying
- Indoor tennis court (Paying)(Nearby)
- Outdoor tennis court (Paying)(Nearby)

12 meeting room(s)
Conventions hotel

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137
karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Contact email :

Check-in from 15h00

Check out up to 12h00

Schienenersatzbus 10 : Ersatzbus 10 KONGRESSZENTRUM
TRAM 2 : TRAM 2 KONGRESSZENTRUM

By plane
STUTTGART AIRPORT At 78km / 48.47 miles
By train
KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Standard Room with 1 double bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 double bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard side *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 queen-size bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard side *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Rooms

Our restaurants and bars

MAJOLIKA

Type of cuisine: Regional

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

NEWSBAR

Our NEWSBAR serves refreshing long drinks, international cocktail creations and delicious snacks (until 10PM) in a modern atmosphere - the perfect place to work, relax or enjoy great conversation.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 264 m²
Maximum capacity: 220 people
Maximum banquet capacity: 160 people

Find out more

Underwhelmed

Thomas Families - 02/08/2020 Confirmed reviews ALL

There were multiple issues with the rooms and it took almost an hour to fix things. There was no understanding of the impact and no flexibility in terms of getting a late check out, parking or breakfast as compensation. Due to COVID things are probably tough, but if you feel like a begger in order to get towels, blankets and pillows according to the number of people booked, it doesn’t feel like hospitality.

Relaxing and safe

Katarina Friends - 28/07/2020 Confirmed reviews ALL

The Novotel Karlsruhe is perfectly located for a city trip, everything is nearby and you have plenty of activities within a walking distance of 5-10 minutes (Sightsseeing, Shopping, Nightlife, Museum, Opera, Zoo, Parks). The rooms have a nice modern but warm design, they are perfectly clean and I slept very well ;-) And nowadays most imporant: I felt very safe.

Dear Kathrin K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

safe and good stay

Diederik Business - 21/07/2020 Confirmed reviews ALL

as allways; Novotel Karlsruhe is a great place to be.

Dear Diederik E., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Very nice hotel, well located

Richard Families - 20/07/2020 Confirmed reviews ALL

Nice hotel. One of the better Novotels I would say.

Dear Richard M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice hotel with very expensive parking space

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

André Business - 03/03/2020 Confirmed reviews ALL

Your restaurant is very expensive for the quality/tast you provide and your staff seems to be based on trainees only.

My wife and I enjoyed our extended stay

Christoph K. Business - 03/03/2020 Confirmed reviews ALL

We enjoyed our stay, which was longer than any previous stay at the Novotel Karlsruhe. The staff was courteous, well trained, and attentive. The selection at the breakfast buffet was one of the best, although with 11 consecutive nights and 2 people, it ended up being fairly expensive for us. The breakfast buffet staff was great. As for the room, we could never really regulate the temperature/humidity to be comfortable for sleeping.

Dear Christoph K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice room and good breakfast.

E. V. Business - 02/03/2020 Confirmed reviews ALL

Nice smooth check in and check out. Nice breakfast. (Did not try dinner or the bar). I had an executive room with minibar included. The bathroom was large and nice. I missed a paper to read on my room. (I requested one when i booked)

Anonymous Families - 29/02/2020 Confirmed reviews ALL

Prima.

Finest hotel in Karlsruhe with the best staff

crjbat2019 27/02/2020 TripAdvisor review

I've stayed at this hotel many times and am always impressed. The night time staff and bar tender (sorry I forgot his name) were over the top helpful and very friendly. Parking for your car is also easy and convenient. Definitely recommend!

Thank your very much for this nice recommendation! Best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Rude treatment when i arrived at reception to register

Anonymous Business - 22/02/2020 Confirmed reviews ALL

I immediately sent a letter of complaint to the manager. I received no response until I settled my account the next day. On being asked ‘did you enjoy your stay?’ and replying ‘no and I have had no response from the Manager’ the receptionist said she would ‘pass this comment on and apologised, I eventually received and email apology’.

Excellent and convenient.

Ken A. T. Families - 19/02/2020 Confirmed reviews ALL

We use your hotel regularly when we go to Art Karlseruhe and other exhibitions and entertainment events.

Dear Kenneth M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Awesome Acomodation

Ajit Business - 18/02/2020 Confirmed reviews ALL

Friendly Staff. nice facilities

Dear Ajit Pal S., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Sensational

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Check in/out was easy and convenient. Hotel is in a great location. Staff are friendly.

Dear Grant G., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

It was a nice hotel with perfect service

Anonymous Business - 03/02/2020 Confirmed reviews ALL

It was a nice hotel with perfect service and with a good location in the City.

I'll be back.

Anonymous Business - 22/01/2020 Confirmed reviews ALL

Excellent.

Dear Gary K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Location, efficiency and no nonsense

Soren K. Solo - 16/01/2020 Confirmed reviews ALL

Over the years I have stayed in this hotel many times and never had any reason to complain. The hotel is clearly managed and staffed by professionals. It is located between the city centre and the railway station within easy walking distance of both.

Dear Soren K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice hotel, sadly only with a small gym

Anonymous Business - 16/01/2020 Confirmed reviews ALL

Everything was great. The only negative thing I could mention was the small gym. The only multi function machine was out of order and couldn't be used

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Pleasant stay. It would be really nice to have a bottle of water in the room

Bed too soft and room too warm

Nicolas Couples - 05/01/2020 Confirmed reviews ALL

I guess we have been just unlucky: the combination of a room too warm (winter time -> no air conditioning) and a bed too soft had the consequence of a night without much sleep. There was also only 1 paper cup to make up a untasty instant coffee and no spoon to stir... The rest of the hotel is however modern and reception is welcoming.

Dear Nicolas R., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am very sorry that you did not sleep well; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel Hoffmann General Manager

Our most recent 20 reviews

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