Novotel Karlsruhe City 4 stars

Customer review rating (ALL Rating) 4.7/5 639 reviews

Novotel Karlsruhe City - Image 1
Novotel Karlsruhe City - Image 2
Novotel Karlsruhe City - Image 3
Novotel Karlsruhe City - Image 4
Festplatz 2, 76137 KARLSRUHE, Germany

Description

Hotel extras

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

Our accommodation(s)

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

Telephone
Fax +49 721 3526100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  639 reviews

TripAdvisor Rating  4.3/5  1,355 reviews

Customer review rating 4.5/5

Johnny G. Business - Confirmed reviews ALL

Top Hotel in guter Lage

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Rückmeldung zu hinterlassen. Wir freuen uns sehr zu hören, dass Sie einen guten Aufenthalt hatten und unser Hotel sowie die Lage Ihnen gefallen haben. Es ist schön zu hören, dass Frau Malena Nemitz Ihnen bei der Buchung der Zimmer so hilfsbereit zur Seite stand – wir geben Ihr Lob sehr gerne weiter! Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Levani Chubinashvili Ass. Front Office Manager

Customer review rating 3.5/5

Charles A. Couples - Confirmed reviews ALL

I found it disgusting that you allowed dogs in the Restaurant area. Not only did one of your customers. Take the dog into the eating area. Also let the dog jump and sit and walk on the chairs and seating ,which we all know what is on the bottom of dogs paws , even one of your staff stroke the dog and I couldn’t believe it ,when this person went back and moved cutlery without washing their hands. also, you could see the person who brought the dog into the Restaurant area who sat one table away from another one of your customers and you could see visibly the other Customer was not happy with a dog in the Restaurant area sitting at the table, you must change your rules on dogs in restaurants I have many friends with dogs and not one thinks a dog should be allowed in a restaurant at All.

Dear Guest, Thank you for taking the time to share your experience with us. We understand that the situation you described may have felt uncomfortable, and we appreciate you expressing your concerns. As a dog-friendly establishment, dogs are generally welcome with us. At the same time, it is very important to us that all guests feel comfortable and that hygiene and mutual consideration are maintained at all times. Your feedback is taken seriously and will be reflected upon in our internal discussions. We hope to have the pleasure of welcoming you as our guest again soon. Sincerely, Levani Chubinashvili Ass. Front Office Manager

Customer review rating 4.5/5

Bijan S. Friends - Confirmed reviews ALL

Our room was very clean and modern. The service was very friendly and the breakfast was good. The gym should have some more equipment (mats etc. ) but overall I was very satisfied.

Dear guest, Thank you for your positive feedback regarding the cleanliness, service, and breakfast at our hotel. We appreciate your suggestion about the gym equipment, as guest input is invaluable in enhancing our facilities. We hope to welcome you back in the future. Best regards, Ria Knorr Rooms Division Manager

Customer review rating 5.0/5

Anja S. Families - Confirmed reviews ALL

Alles top!

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Levani Chubinashvili Ass. Front Office Manager

Customer review rating 3.5/5

Anthony P. Business - Confirmed reviews ALL

+ Friendly staff + Good location + Modern interior - There's not much to see/do around the hotel - Rooms were very cold and nobody was able to heat it up

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our staff, location, and interior. However, we regret that you found the area lacking in activities and experienced discomfort with the room temperature. Your comments are valuable to us. We hope to have the pleasure of welcoming you back to the Novotel. Best regards, Ria Knorr Rooms Division Manager

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Other web-users rate our hotel

  • 257 reviews 9.6/10 Location
  • 442 reviews 8.7/10 Room
  • 347 reviews 9.3/10 Service
  • 16 reviews 6.7/10 WiFi
  • 268 reviews 9.2/10 Breakfast
  • 204 reviews 7.4/10 Comfort
  • 154 reviews 9.1/10 Cleanliness
  • 133 reviews 9.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.