Novotel Karlsruhe City 4 stars

Customer review rating (ALL Rating) 4.7/5 703 reviews

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Description

Hotel extras

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

Our accommodation(s)

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  703 reviews

TripAdvisor Rating  4.3/5  1,356 reviews

Customer review rating 4.5/5

Hannes P. Business - Confirmed reviews ALL

Good Breakfast, nice Meeting Rooms, undfortunatley we had problems with getting opened the door in the nights

Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the breakfast and found our meeting rooms satisfactory. At the same time, we regret the inconvenience you experienced with accessing your room at night and apologize for this issue. Your comments have been shared with the relevant team to prevent similar situations in the future. Sincerely, Your Novotel Karlsruhe City Team

Customer review rating 5.0/5

Hubert B. Couples - Confirmed reviews ALL

gut, gut , gut

Lieber Gast, Vielen Dank, dass Sie sich die Zeit für Ihr tolles Feedback genommen haben. Wir freuen uns sehr, dass Ihnen Ihr Zimmer und unser Service gefallen haben. Ihre freundlichen Worte bedeuten unserem Team viel. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Novotel Team

Customer review rating 4.5/5

Christine S. Families - Confirmed reviews ALL

Great stay very clean. Great breakfast and lovely staff

Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you had a great stay and enjoyed the cleanliness, breakfast, and our lovely staff. Your feedback means a lot to us. We look forward to welcoming you again soon! Best regards, Your Novotel Team

Customer review rating 4.5/5

Johnny G. Business - Confirmed reviews ALL

Top Hotel in guter Lage

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Rückmeldung zu hinterlassen. Wir freuen uns sehr zu hören, dass Sie einen guten Aufenthalt hatten und unser Hotel sowie die Lage Ihnen gefallen haben. Es ist schön zu hören, dass Frau Malena Nemitz Ihnen bei der Buchung der Zimmer so hilfsbereit zur Seite stand – wir geben Ihr Lob sehr gerne weiter! Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Levani Chubinashvili Ass. Front Office Manager

Customer review rating 3.5/5

Charles A. Couples - Confirmed reviews ALL

I found it disgusting that you allowed dogs in the Restaurant area. Not only did one of your customers. Take the dog into the eating area. Also let the dog jump and sit and walk on the chairs and seating ,which we all know what is on the bottom of dogs paws , even one of your staff stroke the dog and I couldn’t believe it ,when this person went back and moved cutlery without washing their hands. also, you could see the person who brought the dog into the Restaurant area who sat one table away from another one of your customers and you could see visibly the other Customer was not happy with a dog in the Restaurant area sitting at the table, you must change your rules on dogs in restaurants I have many friends with dogs and not one thinks a dog should be allowed in a restaurant at All.

Dear Guest, Thank you for taking the time to share your experience with us. We understand that the situation you described may have felt uncomfortable, and we appreciate you expressing your concerns. As a dog-friendly establishment, dogs are generally welcome with us. At the same time, it is very important to us that all guests feel comfortable and that hygiene and mutual consideration are maintained at all times. Your feedback is taken seriously and will be reflected upon in our internal discussions. We hope to have the pleasure of welcoming you as our guest again soon. Sincerely, Levani Chubinashvili Ass. Front Office Manager

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Other web-users rate our hotel

  • 265 reviews 9.7/10 Location
  • 471 reviews 8.4/10 Room
  • 374 reviews 9.2/10 Service
  • 16 reviews 7.3/10 WiFi
  • 283 reviews 9/10 Breakfast
  • 162 reviews 9.1/10 Cleanliness
  • 139 reviews 9.7/10 Vibe

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