Novotel Karlsruhe City 4 stars

Name: Family Hotel Novotel Karlsruhe City - ALL
Address: Festplatz 2, KARLSRUHE, 76137, DE
Telephone: +4972135260
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 983 reviews

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Festplatz 2, 76137 KARLSRUHE, Germany

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Novotel Karlsruhe City

Hotel that makes every moment matter

The 4-star Novotel Karlsruhe City hotel is ideally located next to the Convention Center, just a 10-minute walk from the market square and castle. Situated close to the main train station and new subway, the hotel has a direct connection with every type of transport. The Neue Messe in Rheinstetten is just a 15-minute car ride away. The room includes free WIFI and a workplace.

Want to discover the fan-shaped-city of Karlsruhe? You have come to the right place: Congress center, city garden, zoo & state theater are on your doorstep, reach the market square & the castle in 10-min. In the morning, energize with the big breakfast buffet and enjoy the first rays of sun on our spacious sun terrace in the warm season. Our kitchen team will pamper you with freshly prepared egg dishes.

Welcome to the shopping and adventure city of Karlsruhe. The lively cultural landscape makes the hearts of culture lovers beat faster with over 50 museums, theaters and galleries in the Unesco City of Media Arts.

We are pleased to welcome you back to our restaurant "Majolika", sporting a new menu. Our "Newsbar" is still excited to offer you delicious cocktails and a varied selection of dishes.

Kirsten H.-H. STOLLE, Hotel Management

Hotel extras

Optimal location in the center of the city
Spacious meeting area
Retail, Zoo, Art & Culture - All within walking distance
Attractive family packages and family rooms
Well-lit rooms

Our accommodation(s)

Room

Standard room with 1 queen-size bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Standard Room with 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Executive Room with 1 double bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

Executive Room with 1 queen-size bed

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

+49 721 35260

+49 721 3526100

PUBLIC TRANSPORT STATION

Railway station

Access: 100 m / 0.06 mi 2 min walk

KARLSRUHE

Railway station

Access: 800 m / 0.5 mi 8 min walk / 4 min drive

Shuttle

Shuttle on call

KARLSRUHE

Zoo

Access: 100 m / 0.06 mi 2 min walk

BAD. STAATSTHEATER

Entertainment/theatre district

Access: 500 m / 0.31 mi 8 min walk / 5 min drive

NATURKUNDEMUSEUM

Museums

Access: 600 m / 0.37 mi 5 min walk / 5 min drive

KARSLRUHE CASTLE

Tourist attraction

Access: 1 km / 0.62 mi 10 min walk / 10 min drive

KARLSRUHE

Botanical gardens

Access: 1 km / 0.62 mi 10 min walk / 10 min drive

BAD. LANDESMUSEUM

Museums

Access: 1.5 km / 0.93 mi 15 min walk / 10 min drive

WILDPARK STADION

Sports centre

Access: 4 km / 2.49 mi 15 min walk / 20 min drive

ZKM

Museums

Access: 4 km / 2.49 mi 20 min walk / 8 min drive

FILMPALAST AM ZKM

Cinema district

Access: 4 km / 2.49 mi 20 min walk / 8 min drive

FESTSPIELHAUS BADEN

Opera/symphony/concert hall

Access: 35 km / 21.75 mi 20 min drive

CASINO

Casino

Access: 45 km / 27.96 mi 35 min drive

SHOPPING AREA

Shopping district

Access: 800 m / 0.5 mi 5 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room: 264 m² / 2841.67 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 140

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 983 reviews

Michael Z. Families - 6/14/2026 Confirmed reviews ALL

It's really nice that there was accessible/barrier-free rooms available. Also, the possibility to check in really late helped us a lot in a difficult situation. As well as being able to remove breakfast on short notice and add a late checkout was nice. The only issue we had was that the room was not that clean, the bins were half full, the carpet had brown stains and the bottle opener was not really usable.

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are very pleased to hear that the accessible room options, the late check-in, as well as the flexibility regarding breakfast and late check-out were helpful for you, especially in a difficult situation. Your kind words are truly appreciated. At the same time, we sincerely apologize that the cleanliness of your room did not meet our usual standards. The issues you mentioned regarding the bins, carpet, and bottle opener are not acceptable and will be addressed with our housekeeping team immediately. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for a fully comfortable and flawless stay. Kind regards, Your Novotel Karlsruhe City Team

Alexander Z. Couples - 6/12/2026 Confirmed reviews ALL

We had three rooms at the hotel. Or initially room the AC was not working and was easily in the high 80s. We then were moved to another room that was cooler, but the bathroom door would not close. So we were moved again to a room with poor AC (not as bad, but barely livable). I brought this up twice to the staff, and they said they would have someone look and let me know what was found. I never heard back either time.

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the difficulties you experienced with your rooms and the inconvenience caused by the air conditioning and the bathroom door issues. We also regret that you did not receive a follow-up after reporting this to our team. Please accept our sincere apologies for the discomfort this caused during your stay. We would also like to inform you that the air conditioning issue has since been fully resolved. Thank you again for your comments. We truly appreciate your feedback as it helps us improve our service. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Your Novotel Karlsruhe City Team

Christina B. Business - 6/12/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your feedback and for taking the time to share your experience with us. We are pleased to hear that you appreciated our convenient location close to the city center and your room. We would also like to sincerely apologize for the unexpected air conditioning issue during your stay. The problem has since been resolved. We regret any inconvenience this may have caused you. Thank you again for your understanding. We hope to welcome you back soon for a more comfortable stay. Kind regards, Your Novotel Karlsruhe City Team

Florian D. Business - 6/11/2026 Confirmed reviews ALL

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team Novotel Karlsruhe City

Kenneth B. Couples - 6/10/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that our hotel stood out among the Novotels you have visited in the past. It is especially rewarding to know that you were impressed by the modern architecture of the building and the design of our rooms. We also greatly appreciate your kind words about our reception team. Providing friendly and helpful service is very important to us, and your feedback will be shared with the team as a great source of encouragement. We sincerely thank you for your recommendation and hope to welcome you back to Novotel Karlsruhe City again soon. Kind regards, Your Novotel Karlsruhe City Team

Web-users rating

Other web-users rate our hotel

292 reviews 9.6/10 Location
530 reviews 8.4/10 Room
460 reviews 9.1/10 Service
14 reviews 6.5/10 WiFi
330 reviews 8.9/10 Breakfast
185 reviews 9/10 Cleanliness
168 reviews 9.6/10 Vibe

33 reviews 9.7/10 Location
113 reviews 8.3/10 Room
97 reviews 8.9/10 Service
61 reviews 8.9/10 Breakfast
30 reviews 8.6/10 Cleanliness

22 reviews 9.4/10 Location
47 reviews 8.9/10 Room
43 reviews 9.1/10 Service
26 reviews 8.9/10 Breakfast
12 reviews 9.2/10 Cleanliness
6 reviews 8.7/10 Bar

18 reviews 9.7/10 Location
36 reviews 8.3/10 Room
36 reviews 9.4/10 Service
31 reviews 9/10 Breakfast
15 reviews 9.2/10 Cleanliness

15 reviews 9.6/10 Location
25 reviews 8.3/10 Room
28 reviews 9.1/10 Service
13 reviews 8.9/10 Cleanliness
13 reviews 8.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Karlsruhe City, check-in starts at 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Karlsruhe City regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.