Novotel Karlsruhe City 4 stars

Customer review rating (ALL Rating) 4.7/5 1,109 reviews

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Description

Hotel extras

  • Optimal location in the center of the city

  • Spacious meeting area

  • Retail, Zoo, Art & Culture - All within walking distance

  • Attractive family packages and family rooms

  • Well-lit rooms

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 KARLSRUHE
Germany

GPS:49.003601, 8.401146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAJOLIKA

Enjoy the varied culinary offer of our restaurant, in summer also on the terrace. A delicious selection of dishes to satisfy both big and small cravings is available to choose from.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,109 reviews

Customer review rating 3.5/5

Wim M. Families - Confirmed reviews ALL

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es freut uns, dass Sie unser Hotel für Ihre Zwischenübernachtung auf dem Weg zu Ihrem Urlaubsziel gewählt haben. Wir hoffen, Sie bei einer zukünftigen Gelegenheit wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Team Novotel Karlsruhe City

Customer review rating 5.0/5

Emma C. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and for your kind words. We are delighted to hear that you enjoyed your stay with us and especially appreciate your compliments about our team. We are also pleased that you liked our convenient location and found your room clean and comfortable. It was a pleasure to have you as our guest, and we look forward to welcoming you back to Novotel Karlsruhe City in the near future! Kind regards, Your Team Novotel Karlsruhe City

Customer review rating 3.5/5

Gina W. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our hotel and rooms. Please note that our standard check-in time is from 3:00 pm. Earlier check-in is subject to availability, depending on the departure and preparation of the rooms on the day of arrival. We are glad that our team was able to find a suitable solution and assist you with your room upon arrival. We appreciate your comments and hope to welcome you again at Novotel Karlsruhe City in the future. Kind regards, Your Novotel Karlsruhe City Team

Customer review rating 0.5/5

Balakrishnan R. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed regarding the missing chocolates. On the evening of your departure, you contacted us to inform us that you might have left them in your room. We immediately checked with our team, but unfortunately the chocolates could not be found. As food items cannot be kept as lost and found items for hygiene reasons, we were unable to store them. Nevertheless, we wanted to assist you and offered, as a gesture of goodwill, to replace the chocolates if you could provide us with the exact details of the product. We fully understood that they had a personal value for you as they were received from Lufthansa. We regret that our efforts to find a suitable solution did not meet your expectations. We always strive to support our guests with care and courtesy and appreciate feedback that helps us continuously improve our service. We hope to have the opportunity to welcome you again in the future and provide you with a more positive experience. Kind regards, Levani Chubinashvili Ass. Front Office Manager

Customer review rating 5.0/5

Ruby V. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted that you enjoyed our spacious rooms and our breakfast. We look forward to welcoming you back to Novotel Karlsruhe City soon! Kind regards, Your Novotel Karlsruhe City Team

Other web-users rate our hotel

  • 303 reviews 9.6/10 Location
  • 564 reviews 8.4/10 Room
  • 494 reviews 9.1/10 Service
  • 16 reviews 5.7/10 WiFi
  • 347 reviews 9.1/10 Breakfast
  • 198 reviews 9/10 Cleanliness
  • 181 reviews 9.7/10 Vibe

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