Novotel Karlsruhe City Hotel 4 stars

Customer review rating 4.6/5 6,732 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Karlsruhe City
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • An ALLSAFE certified hotel

  • Optimal location in the center of the city

  • Shopping, Zoo, Kunst & Kultur - Alles in fußläufiger Nähe

  • Attractive family packages and family rooms

  • Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • GolfPaying
  • TennisPaying
Business services
  • 12 meeting room(s)
  • Conventions hotel
Information message

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137
karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Check-in from 15h00

Check out up to 12h00

  • Schienenersatzbus 10 :  Ersatzbus 10 KONGRESSZENTRUM

  • TRAM 2 :  TRAM 2 KONGRESSZENTRUM

  • By plane

    STUTTGART AIRPORT At 78km / 48.47 miles

  • By train

    KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Our accommodation(s)

Revive, relax, unwind - enjoy our spacious rooms after a testing day. Ideal for business & private getaways: The AC ensures pleasant temperatures, floor-to-ceiling windows give plenty of daylight.

Standard room with 1 queen-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Executive Room with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

MAJOLIKA

Type of cuisine: Regional

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEWSBAR

Non contractual photo

Our NEWSBAR serves refreshing long drinks, international cocktail creations and delicious snacks (until 10PM) in a modern atmosphere - the perfect place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 264

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Karlsruhe City

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,732 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,289 reviews

Top Price/Performance ratio

Customer review rating 4.6/5

Sven R. Business - 01/11/2020 Confirmed reviews ALL

Staff very friendly and customer focused. Rooms are in very good conditions.... House keeping is doing a great job. Free WiFi fast and stable enough for HD streaming:-)

Dear Sven R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent stay

Customer review rating 4.6/5

Terry M. Business - 31/10/2020 Confirmed reviews ALL

Very clean and well looked after during the covid period. Staff very helpful and friendly

Dear Terry M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Staff cares about you as a client

Customer review rating 4.6/5

Thomas K. Business - 25/10/2020 Confirmed reviews ALL

I have felt very well and safe through this pandemic time in the Novotel. Thank you to your staff. I am with you since May 2020.

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Karlsruhe City und freuen uns über Ihre Treue. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Axel Hoffmann Direktor

perfect

Customer review rating 4.6/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

All fine

alles gut

Customer review rating 4.6/5

Anonymous Business - 29/09/2020 Confirmed reviews ALL

alles gut

Great Hotel but no idea why bar was closed

Customer review rating 4.6/5

Michael M. Couples - 23/09/2020 Confirmed reviews ALL

Spent a weekend in Karlsruhe with my wife and the Hotel was very nice. The big disappointment was that the Hotel Bar was closed and the restaurant closed at 10PM. When coming back from an evening out it is nice to have a nightcap and this was not possible and I do not understand why? If I had known this I would have probably booked another Hotel. The other big issue I have is that parking is 18 euro per night which to me is very, very expensive for a Hotel car park. I feel that I have been punished for using the Hotel car park. Very disappointing.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our homepage and booking portal are the information about the closed bar and as well the current opening hours of our restaurant. In the actual situation and short term work it is unfortunatly not avoidable. We would we really prefer the usually business an full time employment with all services. The car park is public / municipal and does not belong to the hotel. Nevertheless the tarifs are common in central locations larger cities in Germany. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity in the future. Sincerely, Axel Hoffmann General Manager

Good stay

Customer review rating 4.6/5

Anonymous Business - 20/09/2020 Confirmed reviews ALL

Friendly and helpful staff

Dear Tomas H., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

nice hotel

Customer review rating 4.6/5

Domagoj Business - 18/09/2020 Confirmed reviews ALL

stayed there for 2 weeks, nothing much since it was during corona pandemy so everything except breakfast was pretty much shut down. but all in all can't blame it on the hotel... rooms were clean and breakfast was nice

Well located

Customer review rating 4.6/5

D. Couples - 30/08/2020 Confirmed reviews ALL

The garage fee is far to expensive

Customer review rating 4.6/5

Vrushali Business - 19/08/2020 Confirmed reviews ALL

The check in was without hassle. All the precautions were taken for Covid 19 situation. The breakfast was good and measures were taken to ensure no contamination due to Corona. I found one of the receptionists a bit unwelcoming but that can be ignored. The gym was not functional because of Covid so that was a bit of a letdown. Otherwise good.

Good location, nice staff

Customer review rating 4.6/5

Varit H. Couples - 19/08/2020 Confirmed reviews ALL

Clean places fit the covid 19 protection. Good service and attentive staff

Underwhelmed

Customer review rating 4.6/5

Thomas Families - 02/08/2020 Confirmed reviews ALL

There were multiple issues with the rooms and it took almost an hour to fix things. There was no understanding of the impact and no flexibility in terms of getting a late check out, parking or breakfast as compensation. Due to COVID things are probably tough, but if you feel like a begger in order to get towels, blankets and pillows according to the number of people booked, it doesn’t feel like hospitality.

Relaxing and safe

Customer review rating 4.6/5

Katarina Friends - 28/07/2020 Confirmed reviews ALL

The Novotel Karlsruhe is perfectly located for a city trip, everything is nearby and you have plenty of activities within a walking distance of 5-10 minutes (Sightsseeing, Shopping, Nightlife, Museum, Opera, Zoo, Parks). The rooms have a nice modern but warm design, they are perfectly clean and I slept very well ;-) And nowadays most imporant: I felt very safe.

Dear Kathrin K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

safe and good stay

Customer review rating 4.6/5

Diederik Business - 21/07/2020 Confirmed reviews ALL

as allways; Novotel Karlsruhe is a great place to be.

Dear Diederik E., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Very nice hotel, well located

Customer review rating 4.6/5

Richard Families - 20/07/2020 Confirmed reviews ALL

Nice hotel. One of the better Novotels I would say.

Dear Richard M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice hotel with very expensive parking space

TripAdvisor rating 4.5/5

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City
Customer review rating 4.6/5

André Business - 03/03/2020 Confirmed reviews ALL

Your restaurant is very expensive for the quality/tast you provide and your staff seems to be based on trainees only.

My wife and I enjoyed our extended stay

Customer review rating 4.6/5

Christoph K. Business - 03/03/2020 Confirmed reviews ALL

We enjoyed our stay, which was longer than any previous stay at the Novotel Karlsruhe. The staff was courteous, well trained, and attentive. The selection at the breakfast buffet was one of the best, although with 11 consecutive nights and 2 people, it ended up being fairly expensive for us. The breakfast buffet staff was great. As for the room, we could never really regulate the temperature/humidity to be comfortable for sleeping.

Dear Christoph K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Nice room and good breakfast.

Customer review rating 4.6/5

E. V. Business - 02/03/2020 Confirmed reviews ALL

Nice smooth check in and check out. Nice breakfast. (Did not try dinner or the bar). I had an executive room with minibar included. The bathroom was large and nice. I missed a paper to read on my room. (I requested one when i booked)

Customer review rating 4.6/5

Anonymous Families - 29/02/2020 Confirmed reviews ALL

Prima.

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