Novotel Karlsruhe City Hotel 4 stars

Name: Novotel Karlsruhe City
Address: KARLSRUHE, 76137, GERMANY
Telephone: (+49)721/35260
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 6,909 reviews

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+ 21 Services

Novotel Karlsruhe City Hotel

Hotel that makes every moment matter

Dear guests, we are making ourselves "chic" and renovating rooms! The restaurant, bar, wellness and fitness area are currently closed. The restaurant opens from 6.9.2021 Mo to Sa from 6:00pm to 10:00pm.

Mr Axel HOFFMANN, Hotel Manager

The 4-star Novotel Karlsruhe City hotel welcomes you in an ideal city location next to the convention center, just a 10-minute walk from the marketplace and the castle. It is just a 15-minute drive to the exhibition center. Free WIFI and a desk in your ro om make preparing for your conference a piece of cake. Relax in our spa area with sauna or with a cocktail in our stylish hotel bar.

Want to discover the fan-shaped-city of Karlsruhe? You have come to the right place: Congress center, city garden, zoo & state theater are on your doorstep, reach the market square & the castle in 10-min. Stärken Sie sich morgens am reichhaltigen Frühstücksbuffet und genießen Sie dabei in der warmen Jahreszeit die ersten Sonnenstrahlen auf unserer großzügigen Sonnenterrasse. Unser Küchenteam verwöhnt Sie mit frisch vor Ihren Augen zubereiteten Eierspeisen.

Hotel extras

Optimal location in the center of the city
Spacious meeting area
Shopping, Zoo, Kunst & Kultur - Alles in fußläufiger Nähe
Attractive family packages and family rooms
Well-lit rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Karlsruhe City

Festplatz 2
76137 karlsruhe
germany

Tel: +4972135260

Fax: (+49)721/3526100

Check-in from 15h00

Check out up to 12h00

Schienenersatzbus 10 : Ersatzbus 10 KONGRESSZENTRUM
TRAM 2 : TRAM 2 KONGRESSZENTRUM

By plane
STUTTGART AIRPORT At 78km / 48.47 miles
By train
KARLSRUHE At 0.8km / 0.5 miles

GPS :49.003601, 8.401146

Hotel services

MAJOLIKA

Enjoy the varied culinary delights at our restaurant and on the terrace in the summer. On Sundays and public holidays, our snack menu is available until 10pm, offering a delicious selection of dishes whether you are peckish or starving.

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet Additional charge
Room service
- Cold snacks
- Hot meals

9 Meeting rooms

Wheelchair accessible hotel

Hotel informations
- 246 rooms
- 2 rooms for people with reduced mobility
- No family room
- 13 connecting rooms
- 246 non-smoking rooms
- 5 floors
Languages spoken at the hotel
- English
- German
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi Additional charge
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet Additional charge
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Desk equipment available
- Shoe shine machine
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

Kongresszentrum/kostenpflichtig Additional charge
- On site
- 1,000 parking spaces
- Public
- Parking opened 24/7

Services for children
- Play area
- Indoor playground for children

Our accommodation(s)

Revive, relax, unwind - enjoy our spacious rooms after a testing day. Ideal for business & private getaways: The AC ensures pleasant temperatures, floor-to-ceiling windows give plenty of daylight.

Standard room with 1 queen-size bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Standard Room with 1 double bed

Accessible room

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 double bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Executive Room with 1 queen-size bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: Courtyard View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Direct dial telephone
Bathrobe

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 264 m²
Maximum capacity: 220 people
Maximum banquet capacity: 160 people

Find out more

A great hotel in Karlsruhe

Jordi Business - 15/10/2021 Confirmed reviews ALL

Everything was very good except for a detail which made things unconfortable for me. I pointed out the first day of my stay that the cold water pressure in the room was very low and that made water in the shower very hot. This was not repaired during my two day stay. In spite of this, the overall stay was very good.

Dear Jordi B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please take my apoligizes for the circumstances with the shower. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Very good hotel. But 1 comment.

Tom Business - 16/09/2021 Confirmed reviews ALL

I had a verry good very 1 night stay at the hotel. I had a verry good dinner in the restaurant. I find it a little bit sad that the hotel and staf does not now and give benefits for dimond members. On the internet page of accor it clearly states complementary breakfast in weekends for diamond members. When i was making the reservation with the accor app. The app clearly indicated that breakfast would be complementary. Unfortunately the reception staf does not now this. Even after me reminding them. And so the breakfast was added to my bill when i checkedout. :-(

Suzanne Families - 18/07/2021 Confirmed reviews ALL

We had my mum in a wheelchair with us and had booked a room accessible with wheelchairs. All went very well. The bathroom was perfectly equipped for wheechair users.

Dear Susanne H., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Central location, clean and modern

Anonymous Friends - 13/07/2021 Confirmed reviews ALL

I particularly enjoyed the free late check-out option (on a Sunday). Good value for money. Mini bar was well equipped. The entire hotel was very clean, the room spotless. Very quiet. Everything I needed was available and the location could not be more central, shops, restaurants and the castle are within easy walking distance. Check-in very smooth and efficient, friendly staff.

Dear Claudia M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Great stay

Ludmila Business - 16/04/2021 Confirmed reviews ALL

Clean room, friendly and helpful receptionists

Dear Liudmila B., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent service even during exceptional times

Otso Business - 08/12/2020 Confirmed reviews ALL

Excellent location, nice rooms, very friendly and professional staff. Smart covid arrangements make you feel safe.

Dear Otso Ilmari K., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Great stay even in "Covid times"

Luc Business - 07/12/2020 Confirmed reviews ALL

Great breakfast, with service (no buffet). Friendly staff (Lobby and Breakfast room). Supurb room cleaning. Quiet spacious rooms.

Dear Luc V., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Good and pleasant stay

Tomislav Business - 04/12/2020 Confirmed reviews ALL

Good and pleasant stay with helpful staff.

Dear Tomislav T., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Top Price/Performance ratio

Sven R. Business - 01/11/2020 Confirmed reviews ALL

Staff very friendly and customer focused. Rooms are in very good conditions.... House keeping is doing a great job. Free WiFi fast and stable enough for HD streaming:-)

Dear Sven R., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Excellent stay

Terry M. Business - 31/10/2020 Confirmed reviews ALL

Very clean and well looked after during the covid period. Staff very helpful and friendly

Dear Terry M., We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel Hoffmann General Manager

Staff cares about you as a client

Thomas K. Business - 25/10/2020 Confirmed reviews ALL

I have felt very well and safe through this pandemic time in the Novotel. Thank you to your staff. I am with you since May 2020.

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Karlsruhe City und freuen uns über Ihre Treue. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Mit herzlichen Grüßen Axel Hoffmann Direktor

perfect

Anonymous Business - 01/10/2020 Confirmed reviews ALL

All fine

alles gut

Anonymous Business - 29/09/2020 Confirmed reviews ALL

alles gut

Great Hotel but no idea why bar was closed

Michael M. Couples - 23/09/2020 Confirmed reviews ALL

Spent a weekend in Karlsruhe with my wife and the Hotel was very nice. The big disappointment was that the Hotel Bar was closed and the restaurant closed at 10PM. When coming back from an evening out it is nice to have a nightcap and this was not possible and I do not understand why? If I had known this I would have probably booked another Hotel. The other big issue I have is that parking is 18 euro per night which to me is very, very expensive for a Hotel car park. I feel that I have been punished for using the Hotel car park. Very disappointing.

Dear Michael M., Thank you for taking the time to tell us about your experience at the Novotel Karlsruhe City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our homepage and booking portal are the information about the closed bar and as well the current opening hours of our restaurant. In the actual situation and short term work it is unfortunatly not avoidable. We would we really prefer the usually business an full time employment with all services. The car park is public / municipal and does not belong to the hotel. Nevertheless the tarifs are common in central locations larger cities in Germany. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity in the future. Sincerely, Axel Hoffmann General Manager

Nice hotel with very expensive parking space

781willi Business - 11/03/2020 TripAdvisor review

The hotel is very nice but very difficult to reach because a lot of road works on the way to the hotel. Parking space is very high but you do not have a possibility to park nearby free of charge. Room nice and clean. Breadfast very good.

Many thanks for this nice review! Keep healthy an best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Finest hotel in Karlsruhe with the best staff

crjbat2019 27/02/2020 TripAdvisor review

I've stayed at this hotel many times and am always impressed. The night time staff and bar tender (sorry I forgot his name) were over the top helpful and very friendly. Parking for your car is also easy and convenient. Definitely recommend!

Thank your very much for this nice recommendation! Best regards, Axel Hoffmann / General Manager Novotel Karlsruhe City

Superb !

hubrechtbuys Family - 14/08/2019 TripAdvisor review

I have enjoyed staying in this hotel. The rooms were very clean and neat. Also great hospitality and very friendly employees. The restaurant (although not cheap) offered good food in a nice environment. ALthough the hotel is already over 10 years old, it looks like brand new build !

Thank you so much for the amazing review and so many positive remarks. We are glad that you enjoyed your visit in Karlsruhe and in our hotel. My team and I look forward to welcoming you again soon. Yours sincerely, Axel Hoffmann / General Manager Novotel Karlsruhe City

A real 4 start hotel with the need of some improvements

Ha1der Couples - 06/11/2018 TripAdvisor review

The Novotel Karlsruhe is a "complete" 4 star hotel. Its exterior design, ambience, room facitlities are superb! The staffs are also helpful. Just a tips here: they need a training on "smiling". Most of the time I saw them stone-faced! But they are always helpful.The breakfast need some variations. there is no fresh cheese (Frischkäse), no waffle making facility. the omlettes miss the taste somehow. The major negative point is the pillows!!! The hotel MUST change them. the sooner the better. Only for these pillows I will think twice to stay in this hotel again (or I should bring my pillows with me). they are thin and only one pro person. You ahve to ask for the second one from the reception. Still with two pillows you will feel suffocating. This hotel can cunsult with Notoel Aachen or Ibis Frankfurt for pillows.There are restaurants on the opposite side of the hotel. "Antalya Ocakbasi" Restaurant is worth to visit. In the nearby supermarket (50m) Ettlinger tor you will find every type fo shops and restaurants.The hotel is easily reachable from the Karlsruhe central station by walking (12 min)

Thanks for your review and the positive comment. I'm very sorry that our pillows did not meet your expectations. Could you be so kind to inform us prior your next stay, so we can offer you an alternative. Yours sincerely, Axel Hoffmann / General Manager

Nice location, facility, and staffs

YeosimY Family - 30/05/2018 TripAdvisor review

I highly recommend for family guests. There is small playground corner at lobby area so my kid were enjoying while I was check-in. Also Ms Jessica who helped me check-in offered small toy for my girl.

Many thanks for this nice review an the score. Sincerely, Axel Hoffmann / General Manager

Lovely stay

IanC4848 Couples - 10/01/2018 TripAdvisor review

We wasnt really in the city long enough to explore the fine features of the city. It was merely a stopover on the route back from Baden Baden. A real shame in fact. It looked a pretty fine city as with many other German ones I have visited. Only ate out at the delicious Italian restaurant by novotel

Many thanks for your kind rating. Maybe you will have the opportunity for an other visit in Karlsruhe to explore the city a bit more. See you soon! Sincerely, Axel Hoffmann / Direktor

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