Mercure Hotel Pforzheim

Customer review rating (ALL Rating) 4.0/5 408 reviews

Mercure Hotel Pforzheim - Image 1
Mercure Hotel Pforzheim - Image 2
Mercure Hotel Pforzheim - Image 3
Mercure Hotel Pforzheim - Image 4

Description

Hotel extras

  • Convenient connection to the A8 highway, excellent accessibility from Stuttgart and Karlsruhe

  • Parking garage directly in the hotel (subject to a fee)

  • All hotel rooms have a private balcony or terrace

  • Daily breakfast buffet with fresh products, including vegetarian and vegan options

  • 3 air-conditioned meeting rooms for events up to 100 people

Our accommodation(s)

Hotel location

Mercure Hotel Pforzheim

Stuttgarter street 55
75179 PFORZHEIM
Germany

GPS:48.903461, 8.655548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ALLEGRO

Non contractual photo

The Allegro Italian restaurant is attached to the hotel, offering well-known Italian classics and delicacies. In the warm season, the sun terrace invites you to enjoy a glass of wine in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  408 reviews

Customer review rating 4.0/5

Isolde C. Couples - Confirmed reviews ALL

Filled in registration form in advance online for 3 - 6pm arrival slot. Been driving for 14 hours, really tired and room not ready at 3.40pm. Had to wait until 4pm.

Dear Mrs. C., thank you for your nice feedback. We regret that your room was not ready upon your early arrival despite your online registration. This is not our standard and we can only apologize for the inconvenience. We hope your overall experience was enjoyable. We would be happy to welcome you again in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 5.0/5

Andreas H. Families - Confirmed reviews ALL

Best price value I can think of. Room was comfortable and clean and staff very friendly.

Dear Mr. H., thank you for your great feedback. We are thrilled to hear that you found our rooms comfortable and clean, and that our staff made a positive impression. Your satisfaction is our priority, and we appreciate you highlighting the value we strive to provide. We would be happy to welcome you again in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 5.0/5

Stefan T. S. Couples - Confirmed reviews ALL

Friendly and effective staff, clean and nice room, fine welcome platter of fruit and sweets. Perfect underground and locked parking.

Dear Mr. T. S., thank you for your great review. We are delighted to hear that you appreciated the value of our services, the cleanliness of your room, and the hospitality of our staff. Of yours we will pass on your praise accordingly. Your feedback regarding the underground parking is also appreciated. We would be happy, to welcome you back in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 4.0/5

Michiel V. D. R. Families - Confirmed reviews ALL

We had a good one night stay. The breakfast staff was cheerful and smiley. Room was quite large and beds were good. The only thing is that the front desk was quite busy, mostly due to people not booking directly. Our checkin after booking directly was very fast.

Dear Mr. v. d. R., thank you for your nice review. We are happy to hear, that you enjoyed your stay with us. We are particularly pleased with your praise of our staff and will gladly pass it on accordingly. We hope to see you again in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 3.5/5

Robert B. Business - Confirmed reviews ALL

The cleanness of the room was under Mercure level, and the queue for check in was way too long. There was only one staff member instead of 2.

Dear Mr. B., thank you for your feedback. We appreciate your compliments about our staff and the comfort of the bed. However, we regret that your check-in experience did not meet your expectations and that the room cleanliness was not up to our usual standards. We will discuss this internally. Kind regards Your Mercure Hotel Pforzheim

Other web-users rate our hotel

  • 473 reviews 8.4/10 Location
  • 784 reviews 5.9/10 Room
  • 530 reviews 8.3/10 Service
  • 15 reviews 5.9/10 WiFi
  • 424 reviews 8.3/10 Breakfast
  • 377 reviews 4.7/10 Comfort
  • 294 reviews 6.5/10 Cleanliness
  • 147 reviews 5.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Pforzheim