Mercure Hotel Pforzheim

Customer review rating (ALL Rating) 4.0/5 463 reviews

Mercure Hotel Pforzheim - Image 1
Mercure Hotel Pforzheim - Image 2
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Mercure Hotel Pforzheim - Image 4

Description

Hotel extras

  • Convenient connection to the A8 highway, excellent accessibility from Stuttgart and Karlsruhe

  • Parking garage directly in the hotel (subject to a fee)

  • All hotel rooms have a private balcony or terrace

  • Daily breakfast buffet with fresh products, including vegetarian and vegan options

  • 3 air-conditioned meeting rooms for events up to 100 people

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Pforzheim

Stuttgarter street 55
75179 PFORZHEIM
Germany

GPS:48.903461, 8.655548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ALLEGRO

Non contractual photo

The Allegro Italian restaurant is attached to the hotel, offering well-known Italian classics and delicacies. In the warm season, the sun terrace invites you to enjoy a glass of wine in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  463 reviews

Customer review rating 2.5/5

Frank W. Couples - Confirmed reviews ALL

Dear Mr. W., thank you for your feedback regarding your recent stay. We sre pleased to hear that you enjoyed our breakfast offerings. However, we regret that your experience at the reception did not meet your expectations, particularly during your departure. Your comments will be noted for our continuous improvement. Kind regards, Your Mercure Hotel Pforzheim

Customer review rating 1.5/5

Edward L. Families - Confirmed reviews ALL

Dear Edward, thank you for your feedback. We appreciate your comments and are pleased to hear that you found our staff to be helpful and friendly. It is always our goal to provide excellent service to our guests. We sincerely apologize for the issues you encountered with the condition of your room and the overall ambiance during your stay. Your comments regarding the musty smell and cleanliness of the curtains have been noted, and we will address these matters with our housekeeping team to ensure better standards in the future. We are also aware that the surrounding area may not always meet the expectations of our guests, but we can assure you, that the area is safe. We take all feedback seriously, as it helps us improve our services and facilities. Thank you for your candid remarks, and we hope you will still consider us for your future travels. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 4.0/5

Uwe R. Solo - Confirmed reviews ALL

Lieber Herr R., vielen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie sich bei uns wohlgefühlt haben. Besonders Ihr Lob unseres Personals geben wir sehr gerne entsprechend weiter. Wir würden uns sehr freuen, Sie bei Gelegenheit wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Pforzheim

Customer review rating 4.5/5

Marco M. Couples - Confirmed reviews ALL

Dear Marco, thank you for your positive feedback regarding the location and amenities of your room. We appreciate your concern about the fridge's condition and take safety seriously. Your comments will be reviewed as we strive to maintain a safe environment for all our guests. We hope to welcome you back in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 4.0/5

Isolde C. Couples - Confirmed reviews ALL

Dear Mrs. C., thank you for your nice feedback. We regret that your room was not ready upon your early arrival despite your online registration. This is not our standard and we can only apologize for the inconvenience. We hope your overall experience was enjoyable. We would be happy to welcome you again in the future. Kind regards Your Mercure Hotel Pforzheim

Other web-users rate our hotel

  • 511 reviews 8.5/10 Location
  • 857 reviews 6/10 Room
  • 597 reviews 8.1/10 Service
  • 18 reviews 5.1/10 WiFi
  • 468 reviews 8.4/10 Breakfast
  • 406 reviews 4.9/10 Comfort
  • 330 reviews 6.7/10 Cleanliness
  • 164 reviews 5.1/10 Vibe

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