Mercure Hotel Pforzheim

Customer review rating (ALL Rating) 4.0/5 341 reviews

Mercure Hotel Pforzheim - Image 1
Mercure Hotel Pforzheim - Image 2
Mercure Hotel Pforzheim - Image 3
Mercure Hotel Pforzheim - Image 4

Description

Hotel extras

  • Convenient connection to the A8 highway, excellent accessibility from Stuttgart and Karlsruhe

  • Parking garage directly in the hotel (subject to a fee)

  • All hotel rooms have a private balcony or terrace

  • Daily breakfast buffet with fresh products, including vegetarian and vegan options

  • 3 air-conditioned meeting rooms for events up to 100 people

Our accommodation(s)

Hotel location

Mercure Hotel Pforzheim

Stuttgarter street 55
75179 PFORZHEIM
Germany

GPS:48.903461, 8.655548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ALLEGRO

Non contractual photo

The Allegro Italian restaurant is attached to the hotel, offering well-known Italian classics and delicacies. In the warm season, the sun terrace invites you to enjoy a glass of wine in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  341 reviews

Customer review rating 5.0/5

Stefan T. S. Couples - Confirmed reviews ALL

Friendly and effective staff, clean and nice room, fine welcome platter of fruit and sweets. Perfect underground and locked parking.

Dear Mr. T. S., thank you for your great review. We are delighted to hear that you appreciated the value of our services, the cleanliness of your room, and the hospitality of our staff. Of yours we will pass on your praise accordingly. Your feedback regarding the underground parking is also appreciated. We would be happy, to welcome you back in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 4.0/5

Michiel V. D. R. Families - Confirmed reviews ALL

We had a good one night stay. The breakfast staff was cheerful and smiley. Room was quite large and beds were good. The only thing is that the front desk was quite busy, mostly due to people not booking directly. Our checkin after booking directly was very fast.

Dear Mr. v. d. R., thank you for your nice review. We are happy to hear, that you enjoyed your stay with us. We are particularly pleased with your praise of our staff and will gladly pass it on accordingly. We hope to see you again in the future. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 3.5/5

Robert B. Business - Confirmed reviews ALL

The cleanness of the room was under Mercure level, and the queue for check in was way too long. There was only one staff member instead of 2.

Dear Mr. B., thank you for your feedback. We appreciate your compliments about our staff and the comfort of the bed. However, we regret that your check-in experience did not meet your expectations and that the room cleanliness was not up to our usual standards. We will discuss this internally. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 4.5/5

Michael S. Families - Confirmed reviews ALL

Stopped over here en route from UK to Italy. Great location for the A8. Standard rooms, clean - great staff and service over breakfast.

Dear Michael, Thank you for your kind feedback regarding your recent stay. We are pleased to hear you appreciated our location and the cleanliness of our rooms, as well as the service during breakfast. We hope to welcome you back on your next journey. Best regards, Mercure Hotel Pforzheim

Customer review rating 3.5/5

Sevdalina K. Families - Confirmed reviews ALL

We requested an early check in per phone the night before our stay. We got to the hotel around 7p.m. and on the reception this was not communicated. We had to wait more than 2 hours for our room, even if, we called previously, we were with small kids and we paid on top.

Dear Sevdalina, thank you for your feedback. We are sorry to hear that your check-in process did not go smoothly. Unfortunately, with early arrivals, we are dependent on the check-out process of the previous guests and cannot always influence it. However, we understand that this can be challenging, especially with small children. We will discuss this internally to improve our procedures. We would be very happy if you would consider staying with us again should the need arise. Kind regards Your Mercure Hotel Pforzheim

Other web-users rate our hotel

  • 434 reviews 8.5/10 Location
  • 707 reviews 5.5/10 Room
  • 475 reviews 8.2/10 Service
  • 14 reviews 4.4/10 WiFi
  • 378 reviews 8.3/10 Breakfast
  • 360 reviews 4.6/10 Comfort
  • 255 reviews 6.2/10 Cleanliness
  • 137 reviews 4.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Pforzheim