Mercure Hotel Pforzheim

Customer review rating (ALL Rating) 4.0/5 245 reviews

Mercure Hotel Pforzheim - Image 1
Mercure Hotel Pforzheim - Image 2
Mercure Hotel Pforzheim - Image 3
Mercure Hotel Pforzheim - Image 4

Description

Hotel extras

  • Convenient connection to the A8 highway, excellent accessibility from Stuttgart and Karlsruhe

  • Parking garage directly in the hotel (subject to a fee)

  • All hotel rooms have a private balcony or terrace

  • Daily breakfast buffet with fresh products, including vegetarian and vegan options

  • 3 air-conditioned meeting rooms for events up to 100 people

Our accommodation(s)

Hotel location

Mercure Hotel Pforzheim

Stuttgarter street 55
75179 PFORZHEIM
Germany

GPS:48.903461, 8.655548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ALLEGRO

Non contractual photo

The Allegro Italian restaurant is attached to the hotel, offering well-known Italian classics and delicacies. In the warm season, the sun terrace invites you to enjoy a glass of wine in a cozy atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  245 reviews

Customer review rating 3.5/5

Sevdalina K. Families - Confirmed reviews ALL

We requested an early check in per phone the night before our stay. We got to the hotel around 7p.m. and on the reception this was not communicated. We had to wait more than 2 hours for our room, even if, we called previously, we were with small kids and we paid on top.

Dear Sevdalina, thank you for your feedback. We are sorry to hear that your check-in process did not go smoothly. Unfortunately, with early arrivals, we are dependent on the check-out process of the previous guests and cannot always influence it. However, we understand that this can be challenging, especially with small children. We will discuss this internally to improve our procedures. We would be very happy if you would consider staying with us again should the need arise. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 3.5/5

Graham K. Families - Confirmed reviews ALL

Booking, reception, room and breakfast all satisfactory. Hairdryer worked intermittently and shower difficult to exit and leaked. A wet room might be better.

Dear Graham, thank you for your feedback. We are pleased that you enjoyed your stay. We will discuss your comments regarding our bathrooms internally to make improvements. Kind regards Your Mercure Hotel Pforzheim

Customer review rating 2.5/5

Eric W. Couples - Confirmed reviews ALL

'Upgraded' room disappointing. Not very comfortable and fancy coffee machine but no coffee available to use in it so became just a difficult to use kettle.

Dear Mr. W., thank you for your feedback. We sre sorry to hear that the upgraded room did not meet your expectations in terms of comfort, and that the coffee machine was not adequately stocked. Your comments will be taken into consideration as we continually strive to improve our guest experience. We would be happy if you gave us a second chance in the future to improve your first impression. Best regards, Your Mercure Hotel Pforzheim

Customer review rating 4.5/5

Rudi M. Solo - Confirmed reviews ALL

Alles war prima!

Lieber Herr M., vielen Dank für Ihr positives Feedback. Schön, dass wir Sie von uns überzeugen konnten. Für das Versehen wegen des Frühstücks können wir uns nur entschuldigen. Wir würden uns sehr freuen, Sie bei Bedarf wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team vom Mercure Hotel Pforzheim

Customer review rating 5.0/5

Muhammad W. A. Solo - Confirmed reviews ALL

Good location and comfortable room also the breakfast was top notch.

Dear Mr. W. A., thank you very much for your great review. We would be happy to accommodate you again in the future. Kind regards Your Mercure Hotel Pforzheim

Other web-users rate our hotel

  • 355 reviews 8.4/10 Location
  • 586 reviews 5.3/10 Room
  • 357 reviews 7.9/10 Service
  • 12 reviews 5.9/10 WiFi
  • 313 reviews 4.5/10 Comfort
  • 302 reviews 8.1/10 Breakfast
  • 216 reviews 5.6/10 Cleanliness
  • 113 reviews 5.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Pforzheim