Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,214 reviews

Novotel Abu Dhabi Gate - Image 1
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Novotel Abu Dhabi Gate - Image 4

Description

Hotel extras

  • Minutes away from Yas Island attractions and Sheikh Zayed Grand Mosque.

  • Dedicated events floor with 9 meeting rooms and modern technology.

  • 5 restaurants, gym, salon, kids' play area, and relaxing spa.

  • Stunning Grand Mosque views and breathtaking Abu Dhabi skyline.

  • Perfectly designed for both business trips and leisure stays.

Our accommodation(s)

Book this hotel
Room 1

A modern spacious room with two single beds, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, broadband connection, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 27 / 290 sq ft
  • Views: City View or Pool side

A modern spacious room with King bed, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults and 2 children.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A modern spacious room with two single beds, en suite bath/shower, large ergonomic work area, 55" 4K UHD Smart TV, Free WIFI, hair dryer, minibar, tea/coffee making facilities. Up to 2 adults and 2 children.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 27 / 290 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Apartment with 1 double bed and 1 single bed

One bedroom apartment has living room, semi-equipped kitchen, dining area, spacious bedroom, bathroom with shower & bathtub. 55" Smart TV, Free WIFI, minibar items (paying), coffee and tea making facilities, microwave, refrigerator and washing machine.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 57 / 613 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Superior Suite with 1 double bed and sofa

The Suite offers a living room, semi-equipped kitchen, dining area, spacious bedroom, bathroom with shower and bathtub. 55" TV, Free WIFI, minibar items (paying), coffee and tea making facilities, microwave, refrigerator and washing machine.

  • Views:

    City View or Pool side

Max. number of persons
3
Area
From 57 / 613 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Bathtub with grab bars and fixed seat

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • ABU DHABI INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 224 rooms
  • 2 rooms for people with reduced mobility
  • 7 connecting rooms
  • 160 non-smoking rooms
  • 21 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Thai

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

5 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s TV Channels

Well-being

Al Nasseem

  • Outside
  • On site

In Balance

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Table tennis

  • On site
  • On site
  • Indoor parking
  • Private

Discover the true charm of a Brussels Cafe in Abu Dhabi. This authentic bar & restaurant boasts an extensive menu of delicious Belgian cuisines along with many famous Belgian Beverages. Enjoy the Belgian good taste in all aspects with 'Live music'.

Our restaurant serves in the morning an extensive quality breakfast buffet with oriental specialties. For dinner we offer an international buffet with a wide variety of food on 7 days a week. Indoor and outdoor dining is offered.

The Aroma Café is a great place to meet friends & colleagues. Offering freshly made coffee & tea with selection of pastries, cakes & light snacks. Open daily from 8 am to 11 pm.

Our modern and trendy pool bar is located on the 2nd floor and features snacks, all kind of fancy drinks and a Shisha lounge. There are many comfy sofas and seating to relax and enjoy the nice view and weather.

Tiki Taka

Tiki Taka Café & Bar is a lively social spot offering shisha, refreshing beverages, and flavorful small plates. A relaxed atmosphere, big screens for live football, and shareable bites make it perfect for casual evenings with friends.

Bar Type
BAR

Tiki Taka Café & Bar is a lively social spot offering shisha, refreshing beverages, and flavorful small plates. A relaxed atmosphere, big screens for live football, and shareable bites make it perfect for casual evenings with friends.

Tiki Taka Cafe and Bar

Non contractual photo

Other informations

Bar Recreation facilites

  • Billiards/Snooker/Pool Table

TikiTaka is a vibrant indoor shisha café and sports bar in Abu Dhabi, serving flavorful food, refreshing drinks, premium shisha, and live match screenings in a relaxed and welcoming atmosphere.

Our breakfast at Horizonline Restaurant, offers an International buffet that will satisfy your tastes buds with dishes ranging from local choices to healthy options. Our dedicated 24/7 team for room service will make your stay as relaxing as possible.

Gymnasium with complete facilities

A spa offers wellness area with Sauna, Steam bath and Jacuzzi and offers massages like Volcanic stone massages, Aroma therapy, Swedish, Balinese, Shiatsu, Thai massages and Moroccan Bath to make your stay soothing or invigorating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,214 reviews

Customer review rating 3.5/5

Michael S. Solo - Confirmed reviews ALL

Dear Michael S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the cleanliness of our rooms and the amenities available at our hotel. Your comments about our staff are also greatly valued, as they strive to provide excellent service. However, we sincerely apologize for the inconvenience you encountered with your reservation and the subsequent confusion regarding your drinks voucher. It is important to us that every guest feels welcomed and that their stay is seamless. The situation you described regarding the cancellation of your booking and the delay in resolving the issue is certainly not reflective of our standards. We understand how frustrating this must have been, especially after you communicated your arrival details clearly. Thank you for bringing this to our attention, as it provides us an opportunity to enhance our processes. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Shalin D. M. Business - Confirmed reviews ALL

Dear Shalin D. M., Thank you for your positive feedback regarding our rooms and hotel facilities. We appreciate your suggestions about expanding our breakfast options to include more Hindu vegetarian and Jain items, as we continuously strive to enhance our guests' dining experiences. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Tara A. K. Solo - Confirmed reviews ALL

Dear Tara A. K., Thank you for your kind feedback. We are thrilled to hear that you found our staff helpful and enjoyed the cleanliness and breakfast offerings. Your enthusiasm for returning is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Ronaldo B. Business - Confirmed reviews ALL

Dear Ronaldo B., Thank you for taking the time to share your positive experience at Novotel Abu Dhabi Gate. We are delighted to hear that you enjoyed the comfort of your stay and the various amenities we offer. We look forward to welcoming you back for another enjoyable visit. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Lenin V. Families - Confirmed reviews ALL

Dear Lenin V., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Goodbye and best regards, Novotel Abu Dhabi Gate

Dear Michael S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the cleanliness of our rooms and the amenities available at our hotel. Your comments about our staff are also greatly valued, as they strive to provide excellent service. However, we sincerely apologize for the inconvenience you encountered with your reservation and the subsequent confusion regarding your drinks voucher. It is important to us that every guest feels welcomed and that their stay is seamless. The situation you described regarding the cancellation of your booking and the delay in resolving the issue is certainly not reflective of our standards. We understand how frustrating this must have been, especially after you communicated your arrival details clearly. Thank you for bringing this to our attention, as it provides us an opportunity to enhance our processes. We hope to welcome you back in the future for a more enjoyable experience. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Shalin D. M. Business - Confirmed reviews ALL

Rooms and Hotel are good. think to have some more Hindu Veg items in Breakfast, also explore Vg Jain options.

Dear Shalin D. M., Thank you for your positive feedback regarding our rooms and hotel facilities. We appreciate your suggestions about expanding our breakfast options to include more Hindu vegetarian and Jain items, as we continuously strive to enhance our guests' dining experiences. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Tara A. K. Solo - Confirmed reviews ALL

Very helpful staff, very clean and nice breakfast fast, I would definitely stay here again

Dear Tara A. K., Thank you for your kind feedback. We are thrilled to hear that you found our staff helpful and enjoyed the cleanliness and breakfast offerings. Your enthusiasm for returning is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Ronaldo B. Business - Confirmed reviews ALL

lots of things to do within the hotel (billiard pool, table tennis, swimming pool, gym, SPA etc.). With small grocery as well that you can buy stuff in regular price.

Dear Ronaldo B., Thank you for taking the time to share your positive experience at Novotel Abu Dhabi Gate. We are delighted to hear that you enjoyed the comfort of your stay and the various amenities we offer. We look forward to welcoming you back for another enjoyable visit. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Lenin V. Families - Confirmed reviews ALL

Enjoyed

Dear Lenin V., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future. Goodbye and best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Tareq R. A. H. Business - Confirmed reviews ALL

Everything was really perfect

Dear Tareq R. A. H., Thank you for your positive feedback regarding our professional services and kind staff. We are delighted to hear that your experience was perfect and appreciate your recognition of our team's efforts. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Dimitra S. Business - Confirmed reviews ALL

I am very grateful to Mr Arun and the entire team for making my stay so pleasant and comfortable. I would gladly recommend this hotel, particularly for long stays, and I am very happy to have chosen Novotel Abu Dhabi Gate as my home during my time in Abu Dhabi. His approach reflects hospitality at its very best, and he is undoubtedly a great asset to Novotel Abu Dhabi Gate and the Accor team.

Dear Dimitra S., Thank you for sharing your exceptional experience at Novotel Abu Dhabi Gate. We are delighted to hear that our hotel met your expectations in terms of comfort, cleanliness, and management. Your kind words about our staff, particularly Mr. Arun, are greatly appreciated. It is rewarding to know that our team's commitment to providing professional and friendly service contributed to your pleasant stay. We are proud to be recognized as a suitable choice for long stays and are grateful for your willingness to recommend us. Your feedback reflects the dedication of our entire team to hospitality excellence, and we will ensure that Mr. Arun is acknowledged for his outstanding service. Thank you once again for choosing Novotel Abu Dhabi Gate as your home during your time in Abu Dhabi. Best regards, Novotel Abu Dhabi Gate

Customer review rating 3.0/5

Maher A. A. Families - Confirmed reviews ALL

On reservation we requested connected rooms , he said he put note of our request, we discovered there are no connected room at all hotel, At check in We requested sea view they said not available, 2nd room was not ready , delayed at check in , At checkout we requested late check out they provide only one hour , it's was difficult to convince them to give 2 hours ,no flexibility, After cleaning rooms no new water no new tissue box as we have to request, No room option for big family , very small rooms , Next room noise of the shower can be clearly heared. Not thinking to use Novotel again Disappointed

Dear Maher A. A., Thank you for taking the time to share your feedback regarding your recent stay at Novotel A. Dhabi Gate. I regret to learn that your experience did not meet your expectations, particularly concerning the availability of connected rooms and the sea view upon check-in. I understand how important these requests are for families. I also acknowledge your concerns regarding the readiness of the second room at check-in and the limited flexibility with late check-out. Our goal is to accommodate our guests' needs, and I apologize for any inconvenience caused. Additionally, I appreciate your comments on the housekeeping service. We strive to maintain a high standard and your input is invaluable in helping us improve. Your feedback regarding room size and noise issues has been duly noted. While we aim to provide a comfortable environment for all our guests, I understand that we fell short in this instance. We hope you may reconsider your decision in the future. Best regards, Novotel A. Dhabi Gate

Customer review rating 4.0/5

Hemamali H. Couples - Confirmed reviews ALL

Relaxing, comfortable, and flexible - Why I didn't give 10: The female steam room/ Sauna area was noisy. A child was there. (16th morning, around 11.00 am) Then I didn't get the sauna bath. The Jacuzzi for women didn't work due to a technical issue.

Dear Hemamali H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your experience comfortable and relaxing. We apologize for the disturbances in the steam room area and the inconvenience caused by the non-functional Jacuzzi. Your comments are valuable to us. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Muhammad U. Y. Families - Confirmed reviews ALL

So overall stay was comfortable but water was scorching hot during night and next day until my checkout, no cold water whatsoever, skin burned stuff. Please correct this.

Dear Muhammad U. Y., Thank you for your feedback regarding your stay. I am pleased to hear that you found your overall experience comfortable. However, I sincerely apologize for the issue you encountered with the hot water. Your comments are valuable, and I will ensure they are taken into consideration. Best regards, Novotel Abu Dhabi Gate

Customer review rating 0.5/5

Ibrahim E. A. A. A. A. Solo - Confirmed reviews ALL

I was double charged on my booking and when i voiced my concern to the manager and through email i was ignored

Dear Ibrahim E. A. A. A. A., Thank you for sharing your feedback. I apologize for the inconvenience you experienced regarding the billing issue and the lack of communication. Your concerns are important to us, and we will review this matter to improve our service. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Johanna H. G. Business - Confirmed reviews ALL

Excellent service from exceptionally friendly staff, but the All Accor loyalty rewards system still needs some fine-tuning to use it more conveniently.

Dear Johanna H. G., Thank you for your kind words regarding our staff and service. We appreciate your feedback on the All Accor loyalty rewards system and will take it into consideration as we continuously strive to enhance our guests' experiences. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Yazan A. Business - Confirmed reviews ALL

Front desk were excellent Rooms qualities sometimes good sometimes some parts needs fixing and they weren't fixed or lights werent good Smoking smell Cleaning quality can be improved

Dear Yazan A., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our front desk team. I acknowledge your concerns about room maintenance, the presence of smoke odor, and cleaning standards. Your comments will be taken into consideration for our ongoing improvements. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Niccolo V. Solo - Confirmed reviews ALL

Nice service

Dear Niccolo V., Thank you for your kind words regarding our service. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional service. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Khaled A. Solo - Confirmed reviews ALL

Was nice hotel and quiet also stuff was helpful

Dear Khaled A., Thank you for your kind words regarding your stay at our hotel. We are pleased to hear that you found our property to be nice and quiet, and that our staff was helpful. Your feedback is greatly appreciated. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Hamda W. Q. M. A. B. Solo - Confirmed reviews ALL

Dear Asim, thank you for providing such a great room. I had a fantastic stay and truly appreciated the comfortable amenities. I would happily book again.

Dear Hamda W. Q. M. A. B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that you had a fantastic experience. We look forward to welcoming you back in the future. Best regards, Novotel Abu Dhabi Gate

Customer review rating 4.0/5

Anandan R. R. M. Business - Confirmed reviews ALL

Basic

Dear Anandan R. R. M., Thank you for your feedback. We appreciate your comments regarding your stay. It is our goal to provide a basic yet comfortable experience for all guests. We hope to welcome you back in the future for an even more enjoyable visit. Best regards, Novotel Abu Dhabi Gate

Customer review rating 1.0/5

Deyab A. Solo - Confirmed reviews ALL

No things in the room , for example brush teeth , shaving tools No pray mate , noise AC ,

Dear Deyab a., Thank you for sharing your feedback. I apologize for the inconvenience you experienced regarding the absence of certain amenities in your room and the noise from the air conditioning. Your comments are valuable and will be taken into consideration as we strive to enhance our guest experience. Regards, Novotel Abu Dhabi Gate

Customer review rating 4.5/5

Mirthel X. R. T. Families - Confirmed reviews ALL

Novotel Abu Dhabi gate has beennour go-to hotel here in Abu Dhabi for almost a decade now and it still brings that feeling of serenity and rest. Although you have to change your pillows and make it fluffy.

Dear Mirthel X. R. T., Thank you for your kind words regarding your long-standing experience at Novotel Abu Dhabi Gate. We are delighted to hear that you find our hotel relaxing and comfortable. Your feedback regarding the pillows has been noted for our consideration. Best regards, Novotel Abu Dhabi Gate

Customer review rating 5.0/5

Sherif E. N. A. H. E. Families - Confirmed reviews ALL

Very friendly staff Professional service

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  • 489 reviews 8.4/10 Location
  • 2,180 reviews 8.7/10 Room
  • 3,795 reviews 9.5/10 Service
  • 30 reviews 6.1/10 WiFi
  • 1,386 reviews 9.2/10 Cleanliness
  • 614 reviews 9.3/10 Food
  • 469 reviews 9.4/10 Breakfast
  • 27 reviews 8.9/10 Bar

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