Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,069 reviews

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Novotel Abu Dhabi Gate - Image 1
Novotel Abu Dhabi Gate - Image 2
Novotel Abu Dhabi Gate - Image 3
Novotel Abu Dhabi Gate - Image 4
222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Telephone
Fax +971 2 508 9990

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,069 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2024

Feels like "home"

Customer review rating 4.0/5

Burger Business - Confirmed reviews ALL

To the Novotel Hotel Team, I have been staying in Novotel Gate Hotel for a while :) , friendly staff and good amenaties. Feels like "home" Regards Burger

Dear Willem Burger V., Thank you so much for your wonderful review! We are thrilled to hear that your experience at Novotel Gate Hotel feels like "home." Our team takes great pride in providing friendly service and ensuring our amenities meet your needs. Your feedback inspires us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Amenities

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Prefer to have daily top up of toiletries, during my stay on 2ns night, my tooth paste has finished and I have to call to request as it was not replenished during housekeeping the next day.

Dear Chee Fei L., Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are extremely pleased that we met your expectations in the areas you have mentioned and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Not bad.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Good recognition of Accor status. Good upgrade. Horrible bed. I literally sunk in. Definitely needs replacement and in fact the whole building needs an upgrade to newer Novotel standards.

Dear Ali K., Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are extremely pleased that we met your expectations in the areas you have mentioned, and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Good stay could have been better

Customer review rating 3.5/5

Ibrahim A. Solo - Confirmed reviews ALL

The experience in general was great and the staff are amazing especially Mr Waleed what a legend he is, I really appreciate all his hard work . Nevertheless, the room I stayed in had very bad Wifi signal although you can connect to the wifi but it keeps giving no signal then it works for an hour and disconnected for the rest of the day . Moreover the floor just infront of the bathroom is always wet. The carpet is wet and feels uncomfortable.

Dear Ibrahim Ali Rashed A A., Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are extremely pleased that we met your expectations in the areas you have mentioned, and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Good stay, food issues

Customer review rating 3.0/5

Roman Solo - Confirmed reviews ALL

It was noticed that main dish hot food plates doesn't contain names with allergens, like milk, soya, etc. During my stay I had a problem with digestion due to I was taking main dishes like Beef Stroganoff and Lamb Ouzi without knowing that these dishes are with soft milky cheese. I ended up having 4 days loose stools and having digestion issues. Kindly consider providing information on allergens containing in dishes

Dear Roman D., Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how important it is to have clear allergen information available. Our buffet offerings do not carry allergen labels like our à la carte options; however, we do display signage encouraging guests to communicate any dietary restrictions or concerns. We were surprised to hear about your discomfort as you had not mentioned any issues during your two-week stay, and we haven't received similar feedback from other guests. Your comments are invaluable as we continually strive to improve our services and ensure the wellbeing of all our guests. We hope to have the opportunity to welcome you back for a more enjoyable experience. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 523 reviews 7.9/10 Location
  • 1,702 reviews 8.8/10 Room
  • 3,232 reviews 9.6/10 Service
  • 63 reviews 2.3/10 WiFi
  • 1,064 reviews 9.1/10 Cleanliness
  • 407 reviews 8.8/10 Breakfast
  • 21 reviews 4.3/10 Beach
  • 6 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.