ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.2/5 825 reviews

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Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • GREEN KEY Certification

Our accommodation(s)

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Room 1

Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  825 reviews

Customer review rating 5.0/5

Rachael G. Business - Confirmed reviews ALL

Dear Rachael G., Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that our location worked well for your visit. It is also wonderful to know that you found our team pleasant and welcoming throughout your stay. We are pleased that you enjoyed breakfast and that it helped start your day on a positive note. Our team works hard to provide a welcoming atmosphere and a comfortable experience for all our guests, so your feedback is truly appreciated. Thank you for choosing to stay with us. We look forward to welcoming you back again soon. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 2.5/5

Sui Y. C. Families - Confirmed reviews ALL

Dear Sui Y. C., Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and would like to thank you for your kind words about Suzette. It is wonderful to know that she was helpful and took immediate action to address your concerns. However, I am very sorry to learn that the cleanliness of your room did not meet the standards we strive to deliver. Finding stains on the desk and chair is certainly not the experience we want our guests to have, and I completely understand why this raised concerns about the overall condition of the room. I also regret that we were unable to offer a room change during your stay due to the hotel being fully booked. While I am glad that our team did their best to assist, I appreciate that this did not fully resolve the situation for you. Please accept our sincere apologies for the shortcomings you experienced. Your comments have been shared with our housekeeping team so that we can review our cleaning procedures and ensure greater attention to detail going forward. Thank you again for your valuable feedback. We hope you will give us another opportunity to provide you with the high standard of stay that our guests expect and deserve. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 5.0/5

Monisola A. Solo - Confirmed reviews ALL

Dear Monisola A., Thank you for your kind review. We are delighted to hear that you had a comfortable stay with us and that our team helped make your visit enjoyable. Your comments about our staff being super friendly are especially appreciated, as providing warm and welcoming service is at the heart of what we do. It is always rewarding to receive positive feedback from our guests, and I will be sure to share your kind words with the team. They will be thrilled to know that their efforts made a positive difference to your experience. Thank you for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 3.5/5

Hussein A. Friends - Confirmed reviews ALL

Dear Hussein A., Thank you for your lovely review. We are delighted to hear that you enjoyed your stay with us and that you felt comfortable during your time at the hotel. It is wonderful to know that we were able to provide a positive experience and that you enjoyed staying at ibis. Your kind words mean a lot to our team, and we are especially pleased to hear that you would like to return in the future. There is no greater compliment than knowing a guest would choose to stay with us again. Thank you for choosing us, and we look forward to welcoming you back on your next visit. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Customer review rating 4.5/5

Laura P. Couples - Confirmed reviews ALL

Dear Laura P., Thank you for your wonderful review. We are delighted to hear that you had a great stay with us. It is fantastic to know that you found your room comfortable and that our team made such a positive impression during your visit. Providing friendly, helpful service is something we are very passionate about, so your kind comments mean a great deal to us. I will be sure to share your feedback with the team, as they will be pleased to know that their efforts helped make your stay an enjoyable one. Thank you for choosing to stay with us. We truly appreciate your support and look forward to welcoming you back again soon. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Other web-users rate our hotel

  • 1,431 reviews 9.3/10 Location
  • 2,065 reviews 5.9/10 Room
  • 1,351 reviews 8.7/10 Service
  • 43 reviews 7.2/10 WiFi
  • 1,176 reviews 5.3/10 Comfort
  • 976 reviews 7.2/10 Cleanliness
  • 354 reviews 5.7/10 Breakfast

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