Grand Mercure Hanoi 5 stars

Customer review rating (ALL Rating) 4.7/5 707 reviews

Best price
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Grand Mercure Hanoi - Image 1
Grand Mercure Hanoi - Image 2
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9 Cat Linh, Quoc Tu Giam, Dong Da, 10000 HANOI, Vietnam

Description

Hotel extras

  • Contemporary design infused with Vietnamese elements.

  • Free WiFi is available throughout the hotel.

  • Enjoy the outsanding views from our rooftop bar.

  • Enjoy the delectable delicacies at our signature Vietnamese restaurant.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Grand Mercure Hanoi

9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Telephone
Fax +84 24 3244 4747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  707 reviews

Must Stay in Vietnam

Customer review rating 5.0/5

Linda U. Business - Confirmed reviews ALL

Dear Ms. S., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

Good stay

Customer review rating 4.0/5

Kanokwan C. Business - Confirmed reviews ALL

Dear Ms. C., Thank you for your feedback at Grand Mercure Hanoi. We’re pleased to hear that you enjoyed your room and bed. We appreciate your comments regarding the service at our 2nd-floor restaurant and will review staffing to enhance the experience. Your insights help us improve, and we hope to welcome you back for an even better stay. Best regards, Hannah Phan Guest Experience Manager

Excellent stay

Customer review rating 5.0/5

Kate L. Couples - Confirmed reviews ALL

Dear Ms. L., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

good stay👍

Customer review rating 4.5/5

Shirley Y. Couples - Confirmed reviews ALL

Dear Ms. Y., Thank you very much for your review at Grand Mercure Hanoi! We look forward to welcoming you back soon. Sincerely, Hannah Phan Guest Experience Manager

Enjoyed my stay

Customer review rating 5.0/5

Rex Business - Confirmed reviews ALL

Dear Mr. S., Thank you for your kind words and great review of the Grand Mercure Hanoi. We are so pleased to hear that you had such a positive experience with our hotel facilities and service. At Grand Mercure Hanoi, it is our mission to provide a superior level of service and ensure guests feel as if they are at home. We appreciate you noticing our efforts and hope that you will return soon. Best regards, Hannah Phan Guest Experience Manager

Other web-users rate our hotel

  • 301 reviews 8.4/10 Location
  • 552 reviews 8.9/10 Room
  • 738 reviews 9.3/10 Service
  • 8 reviews 6.8/10 WiFi
  • 345 reviews 9.6/10 Vibe
  • 305 reviews 9.2/10 Amenities
  • 213 reviews 8.9/10 Breakfast
  • 184 reviews 9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.