Description
Hotel extras
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Contemporary design infused with Vietnamese elements.
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Free WiFi is available throughout the hotel.
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Enjoy the outsanding views from our rooftop bar.
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Enjoy the delectable delicacies at our signature Vietnamese restaurant.
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Walking distance to Temple of Literature, a historical site of Hanoi.
Our accommodation(s)
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Room
Deluxe Room, 1 King Bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe Room, Twin Beds
- 3 pers. max
- 27 m² / 290 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Grand Deluxe, King Bed, High Floor
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Grand Deluxe, Twin Beds, High Floor
- 3 pers. max
- 27 m² / 290 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Executive Room, King Bed, High Floor, Lounge Access
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Executive Room, Twin Beds, High Floor, Lounge Access
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
Deluxe Suite, King Bed, Lounge Access
- 3 pers. max
- 75 m² / 807 sq ft
- Bedding 1 x King size bed(s)
- Views: Historic side view
Suite
Presidential Suite, Lounge Access
- 3 pers. max
- 116 m² / 1248 sq ft
- Bedding 1 x King size bed(s)
- Views: Historic side view
Hotel location
Grand Mercure Hanoi
9 Cat Linh, O Cho Dua Ward
10000 HANOI
Vietnam
GPS:21.027828, 105.833532
Access and transport
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HA NOI
Railway station
Access: 100 m / 0.06 mi 1 min walk
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Shuttle
Additional charge
Shuttle scheduled
PHAP VAN
Highway exit
Access: 20 km / 12.43 mi 45 min drive
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Shuttle
Additional charge
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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LOC-ALLY
The LÔC-Ally All-day Dining restaurant offers guess all day dining service, international cuisine and themed buffet. A vibrant atmosphere, a casual eatery where diners can grab a bite from over-the-world tastes with friends, family, and colleagues.
CÁT VỊ - Signature Restaurant
Our signature restaurant praises up the Asian gastronomy, offering the Vietnamese soul food and Asian fusion dishes, for the ones who loves food from garden to table. All the ingredients are carefully handpicked by our talented chefs.
EXECUTIVE LOUNGE
Indulge yourself in the authentic yet intimate Executive Lounge while experience our exclusive service from private check-in and out, breakfast buffet to evening cocktails and canapés.
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VIVU SKY BAR
The VIVU Rooftop Sky Bar features the outdoor space on the highest floor of Grand Mercure Hanoi, provides intimate yet breathtaking views over the vibrant Hanoi and its hidden treasures.
VAN's - The Lobby Lounge
VĂN's features wide selection of premium beverages with vibrant atmosphere right in the heart of the hotel. Treat yourself a good cup of coffee or enjoy an "after-work" drink while meeting your friends and business partner at our Lobby Lounge
Breakfast
Pool
Attached to the rooftop bar and decorated with a beautiful coin-inspired motif, guests to the hotel can enjoy a cocktail in the heat of summer while relishing in a stunning view of the city. A relaxing area surrounded by lush greenery surrounds the pool.
Spa
The spa offers traditional Vietnamese massage and a full range of treatments such as reflexology. A steam room and ofuro bath are also available.
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 324 m² / 3487.504 sq ft
- Maximum seats capacity
- 300
- Maximum capacity for banquets
- 240
Our guest reviews
ALL Rating
Customer review rating 2.5/5
Ye Y. Couples - Confirmed reviews ALL
Customer review rating 3.0/5
Takeshi Y. Business - Confirmed reviews ALL
Dear Mr. Y. I hope this message finds you well. I am Nguyễn Thế Quang, Front Office Manager at Grand Mercure Hanoi, and I would like to personally express our deepest apologies for the unsettling experience you encountered during your recent stay. Your feedback regarding the open room door upon check-in is deeply concerning to us, and we are truly sorry that this incident compromised your comfort and sense of security. At Grand Mercure Hanoi, we hold ourselves to the highest standards of hospitality, safety, and guest satisfaction. The oversight you experienced is completely unacceptable, and we are taking immediate action to ensure this never happens again. Our housekeeping team has been retrained on strict protocols, including mandatory double-checks of room readiness before guest arrival, and we are implementing additional safeguards to reinforce this standard. Your trust is our greatest priority, and we deeply regret that we fell short of your expectations. Thank you for bringing this to our attention—your feedback is invaluable in helping us improve. Warmest regards, Nguyen The Quang Front Office Manager
Customer review rating 4.0/5
Yu L. L. Solo - Confirmed reviews ALL
Customer review rating 4.5/5
Erik J. D. Solo - Confirmed reviews ALL
Customer review rating 4.5/5
Keunbae J. Friends - Confirmed reviews ALL
Dear Mr. J., Thank you very much for your continued support and kind feedback. We are delighted to hear that you always find our staff kind and friendly during each stay. Your appreciation means a great deal to us, and it encourages our team to keep delivering warm and attentive service. We look forward to welcoming you back again soon. Best regards, Le Minh Thu Guest Experience Manager
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