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Novotel Suites Cannes Centre Hotel 4 stars

Customer review rating 4.3/5 3,574 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Suites Cannes Centre
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+ 17 Services
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Room 1

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Hotel extras

  • Located in the center of Cannes, 5 minutes from the train station

  • Just a 10-minute walk from the Cannes Palais des Festivals et des Congrès

  • 124 Suites measuring 323 sq. ft. (30 m²) with high-tech multimedia equipment

  • Fitness room and free chair massages every Thursday evening

  • Web corner and free WiFi throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Bicycles rental (Nearby)Paying
Business services
  • Copy/print service available
Information message

Hotel location

Novotel Suites Cannes Centre

46 bis Boulevard Carnot
06400
cannes
france

Tel: +33497067777

Fax: (+33)4/97067778

Check-in from 15h00

Check out up to 12h00

  • NOVOTEL SUITES CANNES CENTRE :  N° 1 PALAIS JUSTICE

  • NOVOTEL SUITES CANNES CENTRE :  NAVETTE AEROPORT MAIRIE

  • By plane

    NICE COTE D'AZUR At 25km / 15.54 miles

  • By boat

    CANNES VIEUX PORT At 0.5km / 0.31 miles

  • By helicopter

    AERODROME MANDELIEU At 8km / 4.97 miles

  • By car

    42 CANNES CENTRE At 3.5km / 2.17 miles

  • By train

    CANNES At 0.5km / 0.31 miles

GPS :43.558052, 7.016895

Our accommodation(s)

Hotel Transylvania 3 Family RoomNon contractual photo

  • Max. number of persons: 4

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • Nespresso machine
Rooms

Our restaurants and bars

SUITE BAR

Non contractual photo

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Cannes Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,574 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,090 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

quiet stay

Customer review rating 4.3/5

Andy Business - 15/10/2020 Confirmed reviews ALL

Nice room, good facilities, very quiet, good central location, excellent breakfast selection.

Very bad internet!!

Customer review rating 4.3/5

Radu Business - 26/09/2020 Confirmed reviews ALL

The hotel is nice, rooms are decent size, bathrooms have both shower and tub, I liked the mini-bar - sink area and microwave.... But... The internet connection is absolutely embarrassing!! I work remotely and many times I couldn't even get my emails sent... I had to use my ROAMING mobile data from my phone. Very very dissatisfied with this outcome... Wi-Fi connections just kept dropping.

it was one of the worst experinces in Accor hotel

Customer review rating 4.3/5

Keren B. Families - 19/08/2020 Confirmed reviews ALL

when we checked in we got a room that was occupied, later they moved us to an unsmoking room with terrible smell of cigarettes. we had 3 rooms, in one room the air-conditioning did not work well they promise to fix it the day after but they didn't. when we came the day after they said they have no rooms to move us so they proposed to give us back the money and that we will look for another hotel in the middle of the night(at 10 o'clock at the evening with small children). they moved us a room only after 2 days. and suggested to pay for the parking. one day we came at midnight and there was no space at the parking of the hotel even that I order it in advanced, they said there is nothing to do and blamed us that we didn't order the parking even that we did and the hotel manager decided to not charge us for that. the breakfast tables were full most of the time with no place to seat. so in most of the days we eat breakfast outside of the hotel even that we paid for that. 2 weeks before we have been in Novotel Lugano and they asked us to book a 1 hour time slot for breakfast to ensure social distancing and room for all of us.

Dear KEREN B., Thank you for taking the time to tell us about your experience at the Novotel Suites Cannes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this issue was an exception to our usual practice, therefore we will credit you 4000 points to your all account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Surault Manager
Customer review rating 4.3/5

Mr P. B. Families - 18/08/2020 Confirmed reviews ALL

Hi, we stayed at Novotel Cannes Central for 9 days and had a very pleasant and enjoyable stay. The hotel manager and staff were first class and looked after our individual needs with efficient professionalism.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager m

No words

Customer review rating 4.3/5

Christos Couples - 17/08/2020 Confirmed reviews ALL

My worse experience bkz for a Novotel hotel to have one face towel for two persons, no bath accessories, the reception with bar at the same place to be together, and to charge you breakfast bkz they thought that you left a day earlier it is very bad. Also the location is not perfect as it is written.

Dear CHRISTOS N., Thank you for taking the time to tell us about your experience at the Novotel Suites Cannes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrick Surault Manager

Novotel Hotel Central Cannes

TripAdvisor rating 4.0/5

Paul B 15/08/2020 TripAdvisor review

Hotel manger Patrick and his dedicated staff went above and beyond to make our 10 day stay at this hotel a real pleasure. Despite the hotel being full booked and operating with strict social distancing measures, staff were polite and professional. Our room was clean with plenty of space and a great base for us to explore the Cotes d’Azur. The hotel is located in the main business district but well within walking distance to central Cannes and the beach. Lots of memorable evenings spent in Cannes with taxis back to hotel costing a modest 6 euros. Would definitely return to this hotel in the future.

Dear customer, What a pleasure to read you. Thank you for your warm comments regarding your stay at Novotel Suites Cannes Centre. We focus all our efforts on the well-being of our guests. We are therefore delighted to have contributed to the success of your stay. Your motivational and encouraging feedback has been passed on to all of our staff members who are dedicated to offering you a privileged moment. We look forward to renewing this wonderful experience with you, Best regards, Mr Patrick SURAULT General manager

good place for the city.

Customer review rating 4.3/5

Napo Families - 11/08/2020 Confirmed reviews ALL

one personal dont know how to deal with the quest..but the rest i give 5 start,,room is perfect and big clean,calm . highly recommended for all.

Dear NAPOLEON D., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager

The best modest hotel I have stayed at

Customer review rating 4.3/5

Scott Business - 09/08/2020 Confirmed reviews ALL

Great location for walking, sound proof rooms next to the busy street, good size for france, nice beds, clean, friendly.

Dear Scott M., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager
Customer review rating 4.3/5

Besnik H. Families - 03/08/2020 Confirmed reviews ALL

Best Hotel in the region

Bon séjour

Customer review rating 4.3/5

Alison S. Solo - 18/07/2020 Confirmed reviews ALL

Charming personnel, and beautifully clean

Enjoyable stay

Customer review rating 4.3/5

Anonymous Business - 17/07/2020 Confirmed reviews ALL

A very enjoyable stay: friendly welcome, nice room, good service.

Good location, parking on site

Customer review rating 4.3/5

Bf Couples - 17/07/2020 Confirmed reviews ALL

Nice room (suite), quiet, pleasant staff Garage very tight

Very pleasant stay

Customer review rating 4.3/5

Florin Families - 10/07/2020 Confirmed reviews ALL

Nice hotel, very well located

A satisfactory stay

Customer review rating 4.3/5

Julie Families - 09/07/2020 Confirmed reviews ALL

The hotel is ideally located near the station and the staff very welcoming and amicable. The suite was large enough with good bedding. The room lacked hanging facilities for towels however and being a family of four this was a problem. The breakfast was rather disappointing, little choice and a sachet of dry pastries. We have been used to top breakfasting in other Novotel or Mercure hotels. We can understand that there are restrictions because of COVID but the croissants could have been fresher. Overall an okay stay but not as pleasant as we had expected.

Location was very good

Customer review rating 4.3/5

Berkley B. Couples - 25/02/2020 Confirmed reviews ALL

Had difficulty getting English speaking channels The hand set appeared to block the translation On the TV

Dear BERKLEY B., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager

Good location and no complaints!

Customer review rating 4.3/5

Jan D. Solo - 25/02/2020 Confirmed reviews ALL

Exactly what I expect from Novotel suites. My only complaint is that having provided a microwave to prepare/heat your own meal, there is no plate or cutlery to eat off or with ....

Dear JAN D., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Surault Manager

Pleasant staff

Customer review rating 4.3/5

Paul R. Couples - 07/02/2020 Confirmed reviews ALL

Friendly staff, upgraded room. Good location and very quiet.

Dear PAUL R., We very much appreciate your comments regarding your stay at the Novotel Suites Cannes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, M. Patrick SURAULT General manager

Good locatiom

Customer review rating 4.3/5

Jo Couples - 29/01/2020 Confirmed reviews ALL

Service was excellent comfortable bed and shower however toilet was not cleaned properly and smelt.

Dear JOANNA W., Thank you for your comments following your stay at Novotel Suites Cannes. We are delighted to read that you appreciated the service and the standing of our rooms. However, please accept our sincerest apologies for the cleanliness of the toilets. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. We hope to regain your confidence during your next stay in Cannes. Best regards, Mr Patrick SURAULT General manager
Customer review rating 4.3/5

Anonymous Friends - 17/01/2020 Confirmed reviews ALL

It was quite nice. I do wish that carpeting wasn't in the rooms or hallways, though. Otherwise it was quite nice. The shade was broken on one window and wouldn't stay down, so I hope I didn't give anyone a show.

Dear Kathleen D., Thank you for your comments following your stay at Novotel Suites Cannes Centre. The satisfaction of our clients is our priority. Please accept our sincerest apologies for any inconvenience you may have experienced during your stay. We invite you, during your next stay, to let us know at reception when you notice that the blind is broken. We will then be able to change it during your stay and it will not affect the quality of your stay. Concerning the breakfast service, we ask you to accept our sincerest apologies for the service that was not up to your expectations. An unforeseen event on this day unfortunately disrupted all hotel services. Once again, we apologize sincerely for the inconvenience. We will be happy to welcome you again during your next stay for the faultless service you deserve. Best regards, Mr Patrick SURAULT General manager

Excellent service and friendly staff

Customer review rating 4.3/5

Isabelle Business - 10/01/2020 Confirmed reviews ALL

Large room Clean Staff is very helpful and friendly I forgot clothes and was immediately alerted and proposed to have it send it back.

Madame B., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Patrick Surault Directeur

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