Novotel Suites Cannes Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,014 reviews

Novotel Suites Cannes Centre - Image 1
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Description

Hotel extras

  • Close to the beaches and the Palais des Festivals

  • 322 sq. ft. bedroom suites for up to 4 people

  • Kettle, espresso machine, refrigerator and microwave

  • Bar with wooded patio

  • 24-hour gym

Our accommodation(s)

Hotel location

Novotel Suites Cannes Centre

46 bis Boulevard Carnot
06400 CANNES
France

GPS:43.558052, 7.016895

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BOUTIQUE GOURMANDE

In the mood for a snack or a gourmet bite? The Novotel Suites Boutique offers everything you need to satisfy your hunger with a wide range of cooked dishes, salads and desserts to enjoy in your Suite at any time of day or night

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,014 reviews

Customer review rating 0.5/5

Farah F. Couples - Confirmed reviews ALL

Room pictures not like reality, AC isn’t working, mosquitoes in the room, not good customer service.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to read about your experience and regret that your stay did not meet your expectations. Please accept our apologies regarding the issues you encountered, particularly with the air conditioning, the presence of mosquitoes, and your perception of our service. This is certainly not the standard we strive to deliver. Concerning the room, we also take your comments regarding the photos very seriously, as we aim to present our facilities as accurately as possible. Please be assured that your remarks have been shared with the relevant teams so that immediate corrective actions can be taken. We truly regret the inconvenience caused and hope to have the opportunity to restore your confidence during a future stay. Kind regards, Front Office Team

Customer review rating 1.0/5

Tony W. B. Couples - Confirmed reviews ALL

Air conditioning didn’t work and the staff ate rude

Dear Guest, Thank you for your feedback. We are sincerely sorry to read about your experience, particularly regarding the air conditioning and your perception of our staff’s attitude. Please accept our apologies, as this does not reflect the level of service we aim to provide. Your comments have been taken very seriously and shared with the relevant teams in order to address these issues and ensure immediate improvements. We truly regret that your stay did not meet your expectations and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Front Office Team

Customer review rating 5.0/5

Ralph B. Friends - Confirmed reviews ALL

Excellent staff

Dear Guest, Thank you very much for your perfect score and for your loyalty as a Platinum member 😊 We are truly delighted to read that you found our staff excellent — your kind words mean a lot to the whole team and will be shared with them. We look forward to welcoming you again very soon for another great stay in Cannes! Warm regards, Front Office Team

Customer review rating 2.5/5

Christine M. B. Solo - Confirmed reviews ALL

too noisy as I could hear the cars motorbikes and birds from my bedroom

Madame B., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour au Novotel Suites Cannes Centre. Nous sommes ravis de lire que vous avez particulièrement apprécié l'équipe et la propreté de l’hôtel, et nous vous remercions pour cette belle note à ce sujet. Nous sommes en revanche sincèrement désolés pour la gêne occasionnée par les nuisances sonores perçues depuis votre chambre. Votre remarque a été partagée avec nos équipes afin d’étudier les solutions possibles pour améliorer le confort acoustique de nos clients. Nous espérons avoir l’opportunité de vous accueillir de nouveau afin de vous offrir une expérience plus paisible. Bien cordialement, Vanessa D'agui Adjointe de direction Novotel Suites Cannes Centre

Customer review rating 5.0/5

Christian H. S. Families - Confirmed reviews ALL

have a great stay, received very friendly assistance and optimal services expected of a 4-star hotel suites. Rooms are wide compare to the other hotel nearby and staff are simply perfect. As a rather picky person, I did find a couple problem as to included furniture. The table in our room 314 has a bad roller feet, it keeps on falling and disconnecting from the table, which table would then fell of its roller feet if you try to move it. You might want to fix that. And if you provide a fridge and microwave inside the room, you might want to include a few utensils (forks, knife and spoons) and plates with the coffee machine, tea boiler and cutting board (the wood plate look like one), so the customers do not have to go downstairs to the reception to bed for those. Overall, I have a good experience as expected with an Novotel suite property.

Hello Christian, Thank you very much for your perfect rating and for taking the time to share such a detailed and thoughtful review 😊 We are truly delighted that you had a comfortable stay and that you appreciated the friendliness and professionalism of our team, including our breakfast staff. Your kind words are a great motivation for all of us. It is also a pleasure to know that you enjoyed the spaciousness of our suites and the overall level of service we strive to provide. We sincerely thank you for your valuable and constructive suggestions regarding the furniture and in-room equipment. Please be assured that your comment about the table in room 314 has been noted and will be addressed with our maintenance team as a priority. We also appreciate your suggestion regarding the addition of utensils and plates in the room. Feedback like yours helps us continuously improve the comfort and convenience of our guests’ experience. We are very pleased that, despite these details, you had a positive stay in line with your expectations of a Novotel Suites property. We truly hope to have the pleasure of welcoming you again very soon! The entire team at Novotel Suites Cannes Centre

Other web-users rate our hotel

  • 385 reviews 8.2/10 Location
  • 582 reviews 7.1/10 Room
  • 511 reviews 8.4/10 Service
  • 321 reviews 7.8/10 Comfort
  • 236 reviews 5.7/10 Cleanliness
  • 223 reviews 7.8/10 Breakfast
  • 149 reviews 2.3/10 Amenities
  • 115 reviews 4.5/10 Vibe

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