Mercure Bords de Loire Saumur Hotel

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Mercure Bords de Loire Saumur Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,514 reviews

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Description

Hotel extras

  • Located on an island and close to vineyards

  • Panoramic terrace

  • Opposite the Château de Saumur, the old town and historic monuments

  • On the banks of the Loire

  • 5 minutes from the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Bords de Loire Saumur Hotel

1 Rue du vieux Pont
49400 SAUMUR
France

  • By plane

    AEROPORT DE TOURS At 65km / 40.39 miles

  • By train

    GARE DE SAUMUR At 1km / 0.62 miles

GPS:47.26182, -0.071706

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

TERRASSE SUR LOIRE

Our accommodation(s)

Choose from the different room categories available: a Classic Room or Superior Room with a view over the old town and the magnificent Loire, and a range of exceptional services.

Our guest reviews

Our guest reviews for
Mercure Bords de Loire Saumur Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,514 reviews

TripAdvisor Rating  4.0/5  1,150 reviews

Certificate of excellence 2022

Perfect location

Customer review rating 4.0/5

Barry Couples - Confirmed reviews ALL

Stunning view from room, super staff, room and bathroom good, just two moans... plastic mattress topper not good in warm location, and decor, ie, black ceiling and multi coloured carpet, not in keeping with hotel location, maybe fine for some, but not our personal taste

Dear BARRY Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant in every way

Customer review rating 4.5/5

Sandra M. Couples - Confirmed reviews ALL

Great welcome. Peaceful room good breakfast choices. The view over the river from the terrace is superb

Dear SANDRA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located staff excellent

Customer review rating 5.0/5

Alan J. Friends - Confirmed reviews ALL

great place good staff. only problem is Accor coffee which was as usual undrinkable

Dear ALAN j., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located. Well run.

Customer review rating 5.0/5

Graham C. Friends - Confirmed reviews ALL

Great position looking over River to town. Ask for river view room.

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location good food good service

Customer review rating 4.5/5

Andrew Couples - Confirmed reviews ALL

We loved our visit the Hotel in Saumur it was just what we needed after a difficult trip

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay on the river

Customer review rating 5.0/5

Suzi Couples - Confirmed reviews ALL

Very happy we chose this hotel. Wonderful location and beautiful room and bathroom. Nice to sit out in the evening and hav ea drink over looking the river. Breakfast was good too. Staff were very helpful and friendly.

Dear SUZI C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A lovely setting

Customer review rating 5.0/5

Gn Couples - Confirmed reviews ALL

We only stayed for 1 night, used the bar and had breakfast at the hotel. Staff were friendly and helpful, the room/hotel was clean and well laid out. Luckily the weather was brilliant, so sitting outside, on the banks of the Loire, while the sun went down was beautiful and unforgettable.

Dear GILLIAN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

J. R. Solo - Confirmed reviews ALL

All staff were courteous and helpful

Dear r. J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor sleep good view

Customer review rating 1.5/5

Martin B. M. Couples - Confirmed reviews ALL

Our room was located next to the corridor fire doors that bang closed when used and there was a loud electrical buzz from the electric panel all the time. We arrived 20 minutes early and were told to go away. The toilet paper is cheap single sheets Great view that we paid extra for. No restaurant and unwelcoming staff and with breakfast at 17 euro it’s a rip off. We only staying one night on a road trip up the Loire and its a shame. As an Accor frequent guest I expect more and know it’s a local management issue with poorly trained staff. We complained on departure and were met with a shrug. Staff congregated on the front steps to smoke and chat and there was never any parking outside entrance used by 2 white vans! As a 4 star hotel I expect more Unimpressed and will not return or recommend sadly.

Dear MARTIN B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fantastic location

Customer review rating 4.5/5

Janel Couples - Confirmed reviews ALL

An enjoyable overnight stay in the recently refurbished hotel. Staff very helpful, secure garage parking available (at a charge) overnight and an unbeatable riverside location.

Dear ROBERT L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Really good experience

Customer review rating 5.0/5

Olligraphe Couples - Confirmed reviews ALL

We had stayed before at this hotel because of it's location. This stay we found the hotel upgraded which was great. Everything was perfect for us.

Dear COLIN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and a good stay.

Customer review rating 5.0/5

Frankie &. D. Couples - Confirmed reviews ALL

Location is just across the river from Place Saint Pierre and the Saint Pierre castle. Easy to walk to restaurants and bars.

Dear FRANKLIN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fabulous Location, pleasant and helpful staff, great comfortable room.

Customer review rating 4.5/5

Jonathan Couples - Confirmed reviews ALL

This hotel has a perfect location, the staff are very helpful and our room was clean and comfortable. We used the onsite secure parking which gives peace of mind although comes at extra cost.

Dear JONATHAN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

wonderful stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Our favorite hotel in the area, with incredible views over the river and the castle and impeccable services.

Dear SANJA J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet hotel with a view over the river Loire, all facilities needed are provided.

Customer review rating 4.5/5

Hugo F. Business - Confirmed reviews ALL

Good

Dear HUGO F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Always return here!

Customer review rating 5.0/5

J L. Couples - Confirmed reviews ALL

A preferred stop between Spain and Belgium. Great location and a wonderful hotel. Cannot fault it.

Dear JOHN l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely Location

TripAdvisor rating 5.0/5

suet385 TripAdvisor review

Location is 100%. Best in town. Large free carpark - although a little distance from hotel. Excellent communications from hotel selling upgrades and better rooms Shame that the hotel only offers a breakfast - no lunch or dinner options.

Great place to stay

TripAdvisor rating 5.0/5

ajen2402 TripAdvisor review

Great location and a lovely hotel. We were lucky enough to have a room overlooking the Loire and the old city, including the chateau. The room was spacious and comfortable. The staff were friendly and helpful. Easy to park our car too

TOUR OF THE LOIRE VALLEY

TripAdvisor rating 5.0/5

Cosmopolitan99836 TripAdvisor review

GREAT LOCATION , THE ROOM & BATHROOM WERE FULLY EQUIPED including bathrobes, slippers, amenities Only missing was the Nespresso coffee Machine, they provided instant coffee instead. the staff was very professional

Not dog friendly

TripAdvisor rating 1.0/5

dieppe716 TripAdvisor review

Small room. Free parking space has no surveillance, the garage for which you have to pay has a door which stays open for most of the time. We have 2 small dogs and had to pay the pet fee twice, eventhough they will not clean the room twice as thoroughly. The dogs were not allowed in the breakfast area.

Good day Mrs, We regret your disappointment and thank you for your participation. The animal supplement is displayed on each of our media and clearly highlighted. The supplement is not based on the size of the dog but on the work done by our teams after your departure. In order to make the room clean for our next customers, this requires our teams to go through heavy cleaning processes. These supplements are completely normal. In accordance with the legislation, animals are not accepted in the breakfast rooms. Also this information is highlighted enough for you to be informed. Your disappointment is at the height of your dishonesty. We look forward to welcoming you back to Saumur. Mr BERTRAND R

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