Mercure Bords de Loire Saumur Hotel 4 stars

Customer review rating 4.5/5 2,712 reviews
Mercure Bords de Loire Saumur Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Located on an island and close to vineyards

  • Panoramic terrace

  • Opposite the Château de Saumur, the old town and historic monuments

  • On the banks of the Loire

  • 5 minutes from the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Golf course 9 holes (Nearby)
  • Indoor tennis court (Nearby)
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bords de Loire Saumur Hotel

1 Rue du vieux Pont
49400
saumur
france

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORT DE TOURS At 65km / 40.39 miles

  • By train

    GARE DE SAUMUR At 1km / 0.62 miles

GPS :47.26182, -0.071706

Our accommodations

Choose from the different room categories available: a Classic Room or Superior Room with a view over the old town and the magnificent Loire, and a range of exceptional services.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic Room on the Loire side with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room on the Loire side with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege Room on the Loire side with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

TERRASSE SUR LOIRE

Photo non contractuelle / Strictly non binding

Unique in Saumur and the surrounding region, our panoramic terrace offers exceptional views of the old city and Saumur's most beautiful landmarks. The majestic Loire is at your feet. Enjoy the soothing calmness and natural beauty.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 35

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Bords de Loire Saumur Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,712 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,029 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Helpful and friendly staff

TripAdvisor rating 4.0/5

876lesleyw 19/02/2020 TripAdvisor review

A very nice room with a great view over the Loire and the Chateau, coupled with excellent staff made our stay a very relaxing and enjoyable experience. Will definitely be making a return visit during the summer months.

Well located and well kept hotel

Customer review rating 4.5/5

Ray Couples - 30/01/2020 Confirmed reviews ALL

Very helpful staff, especially at reception.

Dear RAY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing and good breakfast

Customer review rating 4.5/5

Peter Couples - 30/12/2019 Confirmed reviews ALL

Had a good nights sleep - great view over the river - newly refurbished hotel

Dear PETER D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.5/5

Wendy Couples - 03/11/2019 Confirmed reviews ALL

Lovely view of the chateau. Pleasant staff.

Dear WENDY P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Martin M. Friends - 24/10/2019 Confirmed reviews ALL

This was our 3rd or 4th stay at this hotel - very satisfied

Dear MARTIN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Purpose was the WBFSH General Assembly

Customer review rating 4.5/5

Sonja L. Business - 23/10/2019 Confirmed reviews ALL

The stay was pleasant and the room satisfactory and clean. The waiting staff was very friendly

Dear SONJA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A great hotel in a fabulous location

Customer review rating 4.5/5

Mark H. Solo - 22/10/2019 Confirmed reviews ALL

All that you would expect from a hotel of this size, with great views of the town and in walking distance to the centre.

Dear MARK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor rooms and run down facilities

Customer review rating 4.5/5

R. Business - 22/10/2019 Confirmed reviews ALL

Dissapointing

Dear STEPHEN R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hotel in good position but just a little tired looking

Customer review rating 4.5/5

Karen S. Families - 20/10/2019 Confirmed reviews ALL

Two nights spent overlooking the Loire which was lovely. Only had breakfast there but that was quite good. Hotel just needs a little upgrade.

Dear KAREN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful situation

TripAdvisor rating 4.0/5

colin1244 Couples - 14/10/2019 TripAdvisor review

Pleasant hotel in a beautiful situation with a good room overlooking the river. The reception is several steps from ground level and although there is access by lift it is not obvious the first time you arrive at the hotel. The room was good with a varied breakfast. My only query was the staff who appeared less than welcoming especially in the breakfast area. To have to stand and wait while a table is cleared and re- set is not a good start to any day. We were guests in a hotel despite some of the staff.I want to be welcomed with a smile and shown to a table .

Dear Colin1244, Thank you for taking the time to share your experience. We make the best every day to make your stay a real success. Our team is happy to have met your expectations and hopes to welcome you back to Saumur. Best regards, Thibaut Reception

Lovely hotel in a superb setting.

Customer review rating 4.5/5

Anonymous Friends - 13/10/2019 Confirmed reviews ALL

Hotel nice and clean, rooms decent size, parking very good.Reception staff ok but not particularly friendly. Four of us had breakfast the first morning and were all disappointed at the general lack of choice. I did ask the waitress if there was any chance I could get a really milky hot coffee, she told me there was a coffee machine with pods( which actually looked quite dirty) or perculated coffee in the jug( which was really unpleasant) Needless to say the following morning we went out for breakfast!

Dear WILLIAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Hotel

Customer review rating 4.5/5

Neil B. Couples - 06/10/2019 Confirmed reviews ALL

hotel with good position near the town and nice views.free parking and good choice at breakfast.Good value would use again.

Dear NEIL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel

TripAdvisor rating 4.0/5

ostrogoths Couples - 03/10/2019 TripAdvisor review

Very good hotel in a great location near the town center.Great views across the river to the chateu. Good breakfast with a good choice,free car park outside but secure. Would use again when in the area.

Dear ostrogoths, We thank you for the time allotted for writing your feedback. We are delighted that you enjoyed our services and our location. We ll be pleased to welcome you once again in Saumur! Best regards, Thibaut

Great location

Customer review rating 4.5/5

Robert G. Couples - 02/10/2019 Confirmed reviews ALL

The hotel is based by the river and has some nice walks. Restaurant was closed when we visited but there was room service. Although the choose was not very good. No snack meals. Breakfast was good with lots of choice. Friendly staff. Rooms were small as was the bathroom, but both were very clean. There is underground parking which you pay for 10 euros, but is secure. There is outside parking, a few spaces outside hotel but other parking area is out of site in another road.

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice but noisy

Customer review rating 4.5/5

Terry A. Couples - 29/09/2019 Confirmed reviews ALL

A fairly uneventful stay at this pleasant hotel. Unfortunately a disco event at the Chateau opposite was exceptionally noisy until 1.00am. Perhaps we should have been warned when checking-in and offered a room away from the river? Also the car parking arrangement requiring an entry pass code that is only issued when checking in was inconvenient when first arriving. Very good breakfast.

Dear TERENCE A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant stay

Customer review rating 4.5/5

A N. O. Couples - 25/09/2019 Confirmed reviews ALL

Nothing remarkable, good service & staff that matched the price

Dear EDWARD M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.5/5

Sarah Friends - 24/09/2019 Confirmed reviews ALL

The hotel is very nice , staff friendly but the toilet in rooms are very badly designed , when you could open wall in bathroom to make it more easily usable . Room small & Basic considering we had a deluxe. It would be nice to have facility also to get some light snacks through the day .

Dear LEONARD A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

our stay

Customer review rating 4.5/5

Malc W. Couples - 23/09/2019 Confirmed reviews ALL

Hotel lovely location and staff were very good. O dear when it came to the breakfast how disappointing. The bacon and sausage were not cooked, and the food was just warm, but once put on a very cold plate it had gone cold beck at the table. Thought was expensive for what was on offer.

Dear MALC W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bords de Loire Saumur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A beautifully located hotel

Customer review rating 4.5/5

Briar P. Friends - 23/09/2019 Confirmed reviews ALL

Enjoyable and relaxing with friendly and helpful staff

Dear BRIAR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2 day stay in Saumur

Customer review rating 4.5/5

Jill D. Couples - 22/09/2019 Confirmed reviews ALL

Very pleased with the room and breakfast choices are excellent. Just what we needed for our short stay.

Dear JILL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bords de Loire Saumur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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