Mercure Angers Centre Gare Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 421 reviews

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Mercure Angers Centre Gare Hotel - Image 1
Mercure Angers Centre Gare Hotel - Image 2
Mercure Angers Centre Gare Hotel - Image 3
Mercure Angers Centre Gare Hotel - Image 4
18 Boulevard Foch, 49100 ANGERS, France

Description

Hotel extras

  • Privileged location in the heart of the city

  • Close to the Angers-Saint-Laud TGV train station and the convention center

  • An ideal location for exploring tourist sites such as the Château d'Angers

  • Meeting room measuring 646 sq. ft. (60 m²)

  • Lounge bar perfect for a moment of relaxation

Our accommodation(s)

Hotel location

Mercure Angers Centre Gare Hotel

18 Boulevard Foch
49100 ANGERS
France

GPS:47.469162, -0.549639

Telephone
Fax +33 2 41 87 49 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  421 reviews

TripAdvisor Rating  4.0/5  721 reviews

Good location

Customer review rating 4.0/5

Kevin Couples - Confirmed reviews ALL

Reception staff were friendly and helpful on every occasion we spoke to them. For example we had forgotten to bring a UK/EU adaptor with us and a member of staff found and lent us on.

Dear Kevin, Thank you for sharing your experience with us! We are especially grateful for your kind words about our staff. It's rewarding to hear that you found them to be a helpful and friendly team. We appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future. Warmest Regards, The Hotel Mercure Angers Centre Gare's Team

Good Location & Set Up but No WIFI

Customer review rating 2.5/5

Imelda Families - Confirmed reviews ALL

Location was great! Near to everything and not far from T. gare. T. family room with T. 2 rooms and T. connecting doors was great for our little family. Generally everything was okay - room was fine and breakfast was good. But major issue our rooms could not capture T. WIFI and when we told T. reception in T. evening no follow-up was done. Additionally, T. cleaning staff did not do that great we found a pair of undergarments in T. closet that was not cleared away.

Dear Imelda, Thank you for taking time to tell us about your experience at T. Hotel Mercure Angers Centre Gare. We are really sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be assured that we are taking T. appropriate measures to address T. problem and prevent future occurrence. We hope that you will give us T. opportunity to better serve you in T. future, Sincerely, T. Mercure Angers Centre Gare Team

Many disappointing aspects to my stay

Customer review rating 1.0/5

Arthur Business - Confirmed reviews ALL

I stayed here for 2 days on a work trip and me and my colleagues all had a poor stay. First the WiFi was very difficult to connect to, it’s on open network where you need a pop up to accept terms and condition's. However, the connection page often did not appear making it impossible to connect, a problem we found across multiple phones and laptops. When connected we found the WiFi to be slow and the rooms to have poor signal (around 2 bars). My shower did not work, leaving me with only baths, causing me to be late for a meeting on my first day there. The staff also did not have any irons for me to use, I had to improvise using a hairdryer as an iron. The aircon in my room was not great as it would constantly be too cold when turned on. Mattress was also too hard so I did not sleep well when staying. Additionally, limited hot vegetarian options at breakfast and I don’t know what vegans are meant to do. When complaining on checkout the staff member did not seem to care and just shrugged her shoulders. Additionally, I found the art choices of ‘abandoned piano’ and ‘New York city skyline’ odd for a hotel in angers. Positives were the good location, room was a good size and fresh orange juice at breakfast.

Dear Arthur M., Thank you for sharing your experience with us. We are really sorry to read that your stay didn’t meet your expectations. Concerning the wifi, we are working on solutions to upgrade the signal. Thank you for your return on this. Unfortunately, we only have a few irons available, that is why we were not able to give you one at this time, we are really sorry for that. For the breakfast, we are taking into account your advices about vegetarian and vegan options. Finally, concerning the decoration, we are working to progressively restore all of our rooms and common areas. As you mentioned it, the hotel is ideally located in the city center and it is one of the best advantages of our establishment. Wishing you a lovely day, Kind regards, All of the Mercure Angers Centre Gare team.

Easy access to the train station

Customer review rating 4.5/5

Jeffrey T. Business - Confirmed reviews ALL

I was in Angers for a short business trip. the front desk staff were excellent and the room was quiet and conveniently organized. There is much to see in the area, parks, shopping and good food.

Dear Jeffrey T., Thank you for sharing your wonderful experience with us! We are especially grateful for your kind words about our exceptional staff. It's rewarding to hear that you found them to be a happy, friendly, and interesting team. We will be sure to pass along your praises, and your recognition speaks volumes about the positive culture within our team. We appreciate your kind words and hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warmest Regards, The Hotel Mercure Angers Centre Gare's Team

Quiet & clean

Customer review rating 3.5/5

Fiona W. Couples - Confirmed reviews ALL

Staff were very pleasant. Room was clean & quiet despite being in a busy area of Angers. Good location & parking. Overall experience is that this hotel is a good 3 star rather than 4 - Corridors felt dark with navy walls & dark carpet. Bed had poorly fitted plastic under sheet and was very uncomfortable & felt like burning to skin. Kettle available but paper cups were very thin. Towels on small size. Air conditioning was a bit erratic. Breakfast an adequate fare but expensive for what it was. The ‘hot’ option was cool under cooked scrambled eggs and fatty bacon. Overall, & haven stayed in other 4 star hotels in Angers, I probably won’t book this hotel again.

Dear Mrs W., Thank you for sharing your experience with us. We are honored to see your good return about our staff. As you mentioned it, the hotel is ideally located in the city center and it is one of the best advantages of our establishment. However, we are really sorry to read that the amenities available didn’t met your expectations. We are working to progressively restore all of our rooms. We are taking into account all your review which is really important for us. Kind regards, All of the Mercure Angers Centre Gare team.

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Other web-users rate our hotel

  • 169 reviews 8.4/10 Location
  • 222 reviews 5.6/10 Room
  • 209 reviews 8.5/10 Service
  • 8 reviews 4.1/10 WiFi
  • 95 reviews 5.9/10 Breakfast
  • 48 reviews 2.8/10 Vibe
  • 47 reviews 6.6/10 Cleanliness
  • 45 reviews 4.8/10 Food

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