Mercure Budapest City Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 767 reviews

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Mercure Budapest City Center Hotel - Image 1
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Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone
Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  767 reviews

Customer review rating 4.5/5

Nigel C. Couples - Confirmed reviews ALL

The hotel is very central which was ideal for exploring the city. The room was great, as were the breakfasts. The staff were very friendly and helpful. We were very happy with our choice of hotel.

Customer review rating 4.0/5

Gabrielle P. Families - Confirmed reviews ALL

A very warm welcome upon arrival. Great location and awesome breakfast. Very helpful staff and great rooms with comfy beds, mini bar and other great comforts. Unfortunately the food in the restaurant on ground was very disappointing… a twist on chicken paprika was a terrible creation and not to mention the chicken was raw. The wait staff were great handled the situation quickly and professionally. I would stay again.

Dear Gabrielle P., Thank you very much for taking the time to share your detailed feedback following your recent stay with us. I am delighted to read that you enjoyed our central location, the comfort of your room, and the variety offered at breakfast. It is also wonderful to know that you felt warmly welcomed and that our team provided helpful and professional service throughout your stay. However, I was sorry to learn about your experience in the restaurant. Please accept our sincere apologies for the inconvenience you encountered. At the same time, I was pleased that our colleagues were able to handle the situation promptly and professionally, and be assured your comments have been shared with the relevant team for further review. It is greatly appreciated that you would choose to stay with us again, and we look forward to welcoming you back on a future visit to Budapest. Warm regards, Anna Füzi General Manager

Customer review rating 4.5/5

Christine H. Couples - Confirmed reviews ALL

Lovely central hotel

Dear Christine H., Thank you very much for your kind feedback and for your excellent rating. We are delighted to read that you enjoyed your stay and appreciated our central location, as it is our aim to provide a pleasant experience for all our guests. Should your travels bring you back to the city, we hope to have the pleasure of welcoming you again. Warm regards, Anna Füzi General Manager

Customer review rating 4.5/5

Virginia C. Families - Confirmed reviews ALL

comfortable, downtown, silent and quiet, fantastic breakfast

Dear Virginia C., Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to hear that you found our hotel comfortable and appreciated our central location, as well as the quiet atmosphere. It is especially rewarding to know that you enjoyed our breakfast. We hope to have the pleasure of welcoming you again on your next visit to Budapest. Warm regards, Anna Füzi General Manager

Customer review rating 4.5/5

Maider L. C. Couples - Confirmed reviews ALL

We really enjoyed our stay thanks to the centric location and comfortable bed.

Dear Maider L. C., Thank you for taking the time to share your experience following your recent stay with us. It is always a pleasure to receive such positive feedback, especially from a valued ALL loyalty member like yourself. I am thrilled to hear that you enjoyed our central location and the service provided by our kind and supportive staff. Guest satisfaction is our top priority, and we take all feedback seriously. Please rest assured that your remarks have been taken to heart as part of our ongoing commitment to exceeding our guests' expectations. We are truly grateful to have had you as our guest and hope to have the pleasure of welcoming you back during your next visit! Kind regards, Anna Füzi General Manager

Other web-users rate our hotel

  • 986 reviews 9.6/10 Location
  • 877 reviews 6/10 Room
  • 701 reviews 8.6/10 Service
  • 17 reviews 4.7/10 WiFi
  • 521 reviews 8.2/10 Breakfast
  • 503 reviews 3.4/10 Comfort
  • 319 reviews 7.7/10 Cleanliness

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