- friendly staff - parking is quite limited if the hotel is fairly booked, no parking space if arriving late - breakfast is cheap but quite extended for what you pay; coffee quality could be better, dispensed by machines - room was a bit outdated and showed some quick fixes (several spots on walls painted in slightly different color, joints in bathroom taped with ducktape; my room could use a general renovation)

Breakfast time to short 6.30am to 7.30am

Everythink was perfect!!!!!

Tanya works so hard trying to be everywhere answering the phone check in taking orders etc The cook hides behind the door keep popping his head out like playing hide and seek you wait at the bar but your are not getting served unless Tanya serves you Mores the pity the soup was cold re heated with croutons in so soggy fish and potatoes turned up to be fish and chips How disappointing I feel bad writing this but Tanya is keeping this hotel going Get a new cook

Live checkin ahead of time. We couldn’t sleep so wanted to leave at 5 am and the attendant opened up breakfast for us! Wow! What great service.

Your night manager was amazing and she was super kind.

Great location Excellent Staff. Will definitely use again

The hotel is located in a commercial area and can be reached within a few minutes from the motorway, so it is ideal for a short stay on a road trip. It has some Tesla destination chargers and the parking space is located within gates and not visible from outside. As I already wrote a couple of reviews for this nice hotel, here are two things that actually could be improved: - Faster coffee machine (it takes ages and pours out only little liquid) - Water bath for eggs (French and English ibis offer the possibility to cook eggs in boiling water the way you like them most. Just ask the colleagues at ibis Saran in France)

excellent for overnight stop during long distance journey. staff is friendly and supportive. room is refurbished ibis-standard and tidy. "Corona" measures are implementier clever in a smart smart Guest friendly way. You have made an excellent Job - compliments

They stay has been pretty good, bed was super comfy. Room cleanliness should be improved a bit (couldn't see much difference compared to how it was a regular hotel room before covid). Staff was super friendly.

Stayed at the Ibis Irun last week, rooms have been renovated nice, we ordered breakfast as we have a very long drive ahead of us. The breakfast was awful, I appreciate that there would be some Covid related changes, but the staff were surely, coffee was awful, orange juice was warm, croissants were long life rubbish, the ham on offer was the serrano cured type (not suitable for breakfast). I asked for cereal as to have something to eat, they had no cereal available. All this for €14 for both of us. We wont be booking the breakfast again that's for sure. Absolute rubbish.

Stayed 1 night, lovely location by the river. Comfortable bed, basic room. Good shower. Use ibis as they accept dogs. They made us a good coffee at a reasonable charge. Would stay there again for the location

We have stayed here before so knew hotel was fine. Helpful staff. Room46 is for reduced mobility but bathroom was freezing cold without heater. Restaurant good value. Breakfast fine.Did not like fact that guests with large dog were allowed to sit in lounge area. Not everyone likes to sit next to a German Shepherd.

We stayed here en-route to Western Spain. The location is very good, easy to find. Ample parking. Hotel staff were very friendly and helpful. The restaurant was reasonably priced and the quality was very good. Will;be staying again on the way back for sure

A very pleasant reception, good english spoken by lady who checked us in. Made our dog very welcome and she even received a present. Restaurant could do with a bit of a spruce up but menu was ok and husband enjoyed his fish and chips.