Expectations were met.

Good experience

Just needed a room for one night after a 512 mile drive through France. Room was quiet and ideal for the rest we needed . Every thing was good for us St this hotel .

Friendly staff. We changed room because the beds if the first room were not well made to say it in a nice way!

We have stayed at Ibis Irun many times, although not for a few years. Its ideally placed, near to the toll motorway and is perfect for travellers either going North into France or South further into Spain. Its not near the town, but if all you want is a bed for the night its clean & comfy, food in the restaurant was reasonable, there is a secure gated surface car park and they accept dogs. However, on this occasion there are some issues, I want to raise. The hotel is currently housing several families of Ukranian refugees and whilst we applaud the Spanish governments reponse to the refugee crisis and Accor Hotel's help with this, I do not think that unruly, unsupervised children should be allowed to play on bicycles & scooters in the public lounge (which is not very large) when weary travellers are trying to relax with a drink. The outside terrace was similarly not a place to relax with some of the older children playing loud music on mobile phones. We had driven a long way that day to reach Ibis Irun and relaxation was simply not possible. I would also point out that allowing very small unsupervised children to play in the carpark was extremely dangerous for them and a couple of times there was some very near misses with cars coming in and not expecting to encounter small children in their way.