Pullman Bali Legian Beach 5 stars

Customer review rating (ALL Rating) 4.5/5 2,591 reviews

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Pullman Bali Legian Beach - Image 1
Pullman Bali Legian Beach - Image 2
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Pullman Bali Legian Beach - Image 4
1 Melasti, Bali, 80361 LEGIAN, Indonesia

Description

Hotel extras

  • Award-winning Business and Leisure, Beachfront Resort

  • Amazing ocean view rooms featuring panoramic, limitless sea and majestic sunset view

  • Steps away from the island's most trendy shopping center, Beachwalk Shopping Centre

  • Only 20-minute drive from Ngurah Rai International Airport, the island's main air hub

  • 10 function spaces; both indoors and outdoor, for your perfect business meet leisure needs

Our accommodation(s)

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Hotel location

Pullman Bali Legian Beach

1 Melasti, Bali
80361 LEGIAN
Indonesia

GPS:-8.70957, 115.167585

Telephone
Fax +62 361 762400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MONTAGE, ALL-DAY DINING

Providing cozy relaxing in the holiday atmosphere, offer a cosmopolitan food menu from European to Asian style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,591 reviews

Customer review rating 5.0/5

Muliadi J. Families - Confirmed reviews ALL

My kids love Kuta Legian beach and Pullman Legian always be our first choice. Good amenities, infinity pool, place for kids activities.

Dear Muliadi J., Thank you for taking the time to share your wonderful review and for choosing Pullman Bali Legian Beach as your preferred beachfront destination. We are delighted to know that your family had another enjoyable stay with us and that your children especially loved the nearby Kuta Legian Beach. It is truly rewarding to hear that our amenities, infinity pool, and kids' activities contributed to a memorable family holiday. Your continued trust and support mean a great deal to us. We sincerely appreciate your loyalty and look forward to welcoming you and your family back for another exceptional stay at Pullman Bali Legian Beach. Warm regards, Arya Guest Experience

Customer review rating 0.5/5

Risky A. T. Families - Confirmed reviews ALL

In my opinion, the Pullman Hotel is very discriminatory towards Local Tourists. They failed to provide the services i was entitled to based on my booking via the Accor App. As a Gold member, i had booked a Deluxe room that was upgraded to a Superior Suite, yet they withheld certain amenities, such as denying access to the additional seating area ( the connecting room was locked, and the espresso machine was hidden away). It was a truly embarrassing and unpleasant experience for my family. Day after day they insisted we were staying under the “Stay Plus” program, even though we had actually paid for two days and were simply using a “Stay Plus “ voucher for one complimentary night.

Customer review rating 4.0/5

Yiming S. Friends - Confirmed reviews ALL

I went on a high school graduation trip with my friends. Since I am a member of the Accor Group, I chose several hotels in Bali, such as Sofitel, Pullman, and Mövenpick, etc. Eventually, the Pullman Bali Legian Beach Hotel was selected for its superior location, reasonable price, and brand guarantee. During the actual stay, I felt the enthusiasm of almost all the staff, from security guards, concierges, front desk staff, to cleaners. It can be said that almost everyone was smiling and welcoming us. We experienced kindness and sincerity. Regarding the Platinum card benefits, our room was honored to be upgraded to a suite, and other benefits were also fully guaranteed. The hotel did a very good job in this aspect. In particular, I think the hotel should praise the following staff: "Arya" is an exceptionally excellent hotelier. On the evening of July 16th, my bank card was swallowed by the ATM. He actively and professionally contacted the bank, sought help from security and the bank, and retrieved my card within 3 hours. The efficiency was extremely high. In addition, when we checked out and left, he not only asked and cared about the situation of my bank card but also quickly responded to our new needs. He specially found a nearby photo shop that was along our route. This kind of awareness should be learned by all the hotel staff. This made our experience at the hotel very impressive. "Sukrada" escorted us on our arrival day and helped us carry our luggage into the room. She deserves praise. "Arief" was the person who helped us with our luggage when we were about to leave the hotel. When he saw that we had a lot of luggage, he voluntarily picked it up and placed it in the trunk of the car, which left a strong impression on me. There were several other staff members. Unfortunately, I did not remember their names, but they all left a very good impression on me. Among them, on the night of July 17th, a large cockroach entered our room. The service staff arrived at the room within 10 minutes and finally caught the cockroach. I did not catch his name, but I also express my gratitude to him. In the end, the only drawback of the hotel was that the interior decoration was relatively outdated, and there was a considerable gap between the balcony door and the side window frame, which was not properly sealed. This might be the reason why cockroaches and small insects could enter the room. I hope the hotel can take measures to handle this and conduct regular pest control. In addition, the furniture design and arrangement of the suite living room could be better, more diverse, and more practical. The hotel can try to explore this. What should be praised is that the sofa in the living room is very comfortable, and the design of the two bathrooms is very convenient for two guests. Finally, if I come to Bali again next time, considering the cost-effectiveness, I will still choose the Pullman Bali Legian Beach Hotel.

Dear Yiming S., Thank you for taking the time to share such a detailed and thoughtful review of your recent stay at Pullman Bali Legian Beach. We are truly honored that you chose to stay with us during your graduation trip, and we are delighted to know that our location, value, and service contributed to an excellent experience. It is especially rewarding to hear that, as an Accor Platinum member, you enjoyed your suite upgrade and other membership benefits. We are particularly grateful for your generous recognition of our team members. Your heartfelt compliments for Arya are truly appreciated, and we are delighted to know that his professionalism, dedication, and proactive approach made such a meaningful difference during the unexpected situation with your bank card. It is wonderful to hear that he continued to assist you throughout your stay, ensuring your needs were met even at departure. We will be sure to share your kind words with Arya, as well as with Sukrada and Arief, who will be thrilled to know their warm hospitality and attentive service left such a positive impression. We also appreciate your recognition of the unnamed team member who responded promptly to the issue in your room, along with your kind acknowledgment of our security, concierge, front office, housekeeping, and all the colleagues who contributed to making your stay memorable. Your encouragement is a wonderful motivation for our entire team. At the same time, we sincerely appreciate your constructive feedback regarding the room's interior, the balcony door and window sealing, the possibility of pests entering the room, and the layout of the suite living room. Please truly regret for the inconvenience caused by the cockroach incident. Your comments have been shared with our Engineering, Housekeeping, and Management teams for careful review. We are continuously working to improve our facilities and preventive maintenance programs, including pest control measures, and your valuable suggestions will certainly be taken into consideration as we enhance the comfort and functionality of our guest rooms. Thank you once again for your thoughtful recommendation and for placing your trust in Pullman Bali Legian Beach. It is truly rewarding to know that you would choose to stay with us again on your next visit to Bali. We look forward to welcoming you back and providing you with another exceptional and memorable experience. Warm regards, Febry Guest Experience

Customer review rating 5.0/5

Wayne V. L. E. Couples - Confirmed reviews ALL

A wonderful time

Dear Wayne v. l. E., Thank you for taking the time to share your kind feedback. We are delighted to know that you had a wonderful time and enjoyed your stay with us. It is truly rewarding to hear that you found our resort to be a beautiful place, as creating memorable experiences for our guests is our greatest priority. Thank you once again for choosing Pullman Bali Legian Beach. We sincerely appreciate your support and look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Arya Guest Experience

Customer review rating 3.5/5

Paula Families - Confirmed reviews ALL

The hotel is nice but dated and rooms need a refresh. Air conditioner drips into the floor, outlet plugs are coming off the wall, no couch in room but instead a table and chairs that made it difficult to move around. Grounds are lovely and well maintained, breakfast egg chefs are amazing, room was a really good size.

Dear Ms. Paula Thank you for taking the time to share your detailed feedback following your stay with us. We truly appreciate your honest comments, as they help us identify opportunities to improve our guest experience. We are pleased to hear that you enjoyed our beautifully maintained grounds, the spacious room, and the exceptional service provided by our breakfast egg chefs. Your kind compliments will certainly be shared with the team, who will be delighted to know they made a positive impression. At the same time, we truly regret for the aspects of your stay that did not meet your expectations, particularly regarding the condition of the room, the air conditioner, the outlet fittings, and the room layout. Please be assured that your comments have been shared with our Engineering and Management teams for review and consideration as we continue to enhance our facilities. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable stay. Warm regards, Febry Guest Experience

Other web-users rate our hotel

  • 1,334 reviews 9.7/10 Location
  • 1,991 reviews 7.5/10 Room
  • 4,122 reviews 9.4/10 Service
  • 8 reviews 9.5/10 WiFi
  • 1,591 reviews 9.2/10 Food
  • 1,263 reviews 9.2/10 Breakfast
  • 802 reviews 6.2/10 Cleanliness
  • 285 reviews 6.7/10 Value

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