Pullman Bali Legian Beach 5 stars

Customer review rating (ALL Rating) 4.5/5 2,465 reviews

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1 Melasti, Bali, 80361 LEGIAN, Indonesia

Description

Hotel extras

  • Award-winning Business and Leisure, Beachfront Resort

  • Amazing ocean view rooms featuring panoramic, limitless sea and majestic sunset view

  • Steps away from the island's most trendy shopping center, Beachwalk Shopping Centre

  • Only 20-minute drive from Ngurah Rai International Airport, the island's main air hub

  • 10 function spaces; both indoors and outdoor, for your perfect business meet leisure needs

Our accommodation(s)

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Hotel location

Pullman Bali Legian Beach

1 Melasti, Bali
80361 LEGIAN
Indonesia

GPS:-8.70957, 115.167585

Telephone
Fax +62 361 762400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MONTAGE, ALL-DAY DINING

Providing cozy relaxing in the holiday atmosphere, offer a cosmopolitan food menu from European to Asian style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,465 reviews

Customer review rating 5.0/5

Dee R. Solo - Confirmed reviews ALL

Attentive staffs represent the 5 starts experience since my arrival until departure

Dear R. Dee, Thank you very much for taking your valuable time to share your wonderful feedback regarding your recent stay at Pullman Bali Legian Beach. We are truly delighted to know that you enjoyed our well-located property and experienced the warm hospitality of our team throughout the hotel. It is especially rewarding to hear that our attentive staff contributed to making your stay a true 5-star experience from your arrival until departure. Your kind words will certainly be shared with the entire team as encouragement to continue delivering memorable service. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back for another exceptional stay in the near future. Sincerely, Febry Guest Experience

Customer review rating 3.5/5

Hyon K. Y. Families - Confirmed reviews ALL

The room we got was very good value for money. However following are issues: 1. Hotel is showing it age, room need to be refurbished. 2. Hot water as not work when we checked in 3. We could't check to our room until after 5pm (standard is 3pm) 4. the Bathroom hotwater tap didn't work correctly. 5. Ants in the room. 6. gekco in the room. 7. breakfast was average too much was indian food, egg was not boiled enough not enough change between each day.

Dear Hyon k. Y., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are truly pleased to hear that you found your room to be good value for money, and we appreciate your kind acknowledgment of this aspect of your stay. At the same time, we truly regret for the inconveniences you experienced., such as the condition of the room did not meet your expectations and understand your concerns regarding the need for refurbishment. Also, for the issues with hot water upon arrival and in the bathroom, as well as the delay in your check-in. This is certainly not the standard of service we aim to provide. Additionally, we regret for the presence of ants and a gecko in your room, and for the shortcomings you encountered with our breakfast selection and consistency. Please be assured that your comments have been shared with our management and relevant teams. We are actively reviewing these matters, including maintenance improvements, pest control measures, and enhancements to our breakfast offerings to better cater to a wider range of preferences. Your feedback is invaluable in helping us improve our guest experience. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more comfortable and seamless stay. Warm regards, Febry Guest Experience

Customer review rating 4.5/5

Robyn R. Solo - Confirmed reviews ALL

It would have been a 10 if not for the noisy workman on a day I had a bad headache and was trying to nap. Just one of those unfortunate things.

Dear Robyn R., Thank you for taking your time to share your feedback with us regarding your recent stay. We are pleased to know that you had an otherwise excellent stay, and we’re truly regret that your rest was disturbed by noise from nearby work, especially while you were unwell. We understand how important a quiet environment is for relaxation, and we regret the inconvenience this caused. Your comment has been noted and shared with our team for better coordination of maintenance activities to avoid impacting guest comfort in the future. We hope to have the pleasure of welcoming you back again for a fully restful and seamless stay. Warm regards, Febry Guest Experience

Customer review rating 3.0/5

Kylie Y. Families - Confirmed reviews ALL

We had massive ants in our room and in my daughters bed pest control came at midnight,they where great the management they moved us the next day.the buffet dinners not worth it food is terrible and a waste of money,breakfast very average it isn’t a 5 star hotel.

Dear Kylie Y., Thank you for taking your time to share your feedback regarding your recent stay with us. We sincerely regret for the inconvenience caused by the ants in your room, especially in your daughter’s bed. We understand how concerning this must have been. We appreciate your patience while our pest control team attended promptly, and we’re glad our team was able to assist and arrange a room change for your comfort. We also regret that the buffet dinner and breakfast did not meet your expectations. Your comments have been shared with our culinary team for review and improvement. We truly value your feedback and hope to have the opportunity to welcome you back for a better experience in the future. Warm regards, Febry Guest Experience

Customer review rating 4.5/5

Albert B. A. Couples - Confirmed reviews ALL

I had a truly wonderful stay at Pullman Bali Legian Beach and would like to share my experience. From the very beginning, the reservation process was handled exceptionally well. I would like to extend my gratitude to Ms. Astiti, who kindly assisted with my room request. Upon arrival, I was pleasantly surprised with a complimentary upgrade to a suite room. The room was incredibly comfortable, well-maintained, and offered a decent view. Cleanliness and neatness were absolutely top-notch. Coincidentally, I stayed during my birthday, and the hotel thoughtfully provided a complimentary slice of cake. It was a lovely gesture, and the cake itself was delicious. The check-in experience was smooth and seamless, especially at the dedicated Accor member area, where the staff were friendly and welcoming. During our stay, there was an event called “Tjakra7,” which we truly enjoyed. Special thanks to Ms. Citra and Mr. Arya for their outstanding assistance throughout the event. They were incredibly warm, attentive, and professional. We also had breakfast at the hotel, and it was excellent. The food was very tasty, with a wide variety of options despite it being “just breakfast.” One of the highlights of the hotel is the infinity pool, which gives a beach club-like atmosphere, complete with music that perfectly complements the seaside ambiance. However, there was one area that needs improvement. During my stay, I used a motorcycle to get around Bali, which is quite common to avoid traffic. Unfortunately, I noticed that the security staff seemed to treat guests arriving by motorcycle differently. There was no greeting when we entered the hotel, unlike guests arriving by car who were warmly welcomed. I hope management can address this, as all guests regardless of their mode of transportation should be treated equally. Overall, my experience at Pullman Bali Legian Beach was highly satisfying. I would gladly return for another stay in the future, and I hope to see improvements in the security service moving forward.

Dear Albert B. A., Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly delighted to know that you had a wonderful experience at Pullman Bali Legian Beach. It is especially rewarding to hear your kind recognition of Astiti for assisting with your reservation, and we are pleased that the suite upgrade, room comfort, cleanliness, and overall facilities met your expectations. We are also glad that we could be part of your birthday celebration with a small gesture, and that you enjoyed the cake. Your compliments for Citra and Arya during the “Tjakra7” event, as well as your appreciation of our breakfast and infinity pool ambiance, mean a great deal and will certainly be shared with the team. At the same time, we sincerely regret to learn about your experience with our security team. Please be assured that this does not reflect the standard of service we strive to deliver. Your feedback is highly valued, and we will address this matter internally to ensure that all guests are welcomed with the same warmth and attention, regardless of their mode of arrival. Once again, thank you for your kind words, constructive feedback, and recommendation. We truly appreciate your support and look forward to welcoming you back for another memorable and even more seamless stay in the future. Warm Regards, Febry Guest Experience

Other web-users rate our hotel

  • 1,318 reviews 9.7/10 Location
  • 1,952 reviews 7.1/10 Room
  • 4,013 reviews 9.3/10 Service
  • 8 reviews 9.6/10 WiFi
  • 1,631 reviews 9/10 Food
  • 1,212 reviews 9/10 Breakfast
  • 795 reviews 5.6/10 Cleanliness
  • 304 reviews 6.7/10 Value

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