Name: Novotel Edinburgh Park | Edinburgh Hotel with Parking ALL - ALL
Address: 15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park, EDINBURGH, EH12 9DJ, GB
Telephone: +441316192802
Rating: 4.6

Novotel Edinburgh Park

Hotel that makes every moment matter

Nobody makes it easier to explore Edinburgh than the 4-star Novotel Edinburgh Park hotel, which offers ample car and coach parking and immediate train and tram access. Our 170 stylish rooms include family-friendly options and modern air-conditioning, while our full-service bar and restaurant offer a casual setting for fresh, modern cuisine. After exploring Edinburghs sights, unwind in our heated indoor pool, whirlpool, sauna or gym, all part of our contemporary leisure centre and free to guests.

Host professional events in the Hermiston Suite, our versatile events venue. If meetings take you into the city, you'll find Edinburgh Business Park and Edinburgh Park train and tram stops on our doorstep. Royal Highland Centre is less than 7 km away. In your downtime, check out the shops next door at Hermiston Gait or visit Heriot-Watt and Napier universities. The Zoo, Edinburgh Castle and Lost Shore Surf Resort are all within easy reach, while the tram offers a direct line to Murrayfield Stadium.

With Edinburgh Airport (EDI) just 4 km away, Novotel Edinburgh Park is one of the capital's most accessible accommodations. We're next to Edinburgh Park train station and directly on the tramway, and our spacious hotel car park offers 100 spaces.

I take immense pride in our well-maintained property and the outstanding hospitality our team offers. At Novotel Edinburgh Park, we aim to provide you with the utmost comfort, exceptional service, a plethora of facilities and unforgettable moments.

Attila Szabo, Hotel Management

Hotel extras

Convenient hotel with ample parking and adjacent transport options
Premium leisure facilities with pool, gym, sauna and steam room
Just 4 km from Edinburgh Airport and 7 km from Royal Highland Centre
Contemporary meeting space with modern A/V for up to 180 people
Easy access to Murrayfield Stadium via the adjacent tram line

Our accommodation(s)

Room

Superior room with Queen bed and sofa

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Executive Room with queen size bed and balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Room

Executive Room Queen Bed

4 pers. max

Bedding 1 x Queen size bed(s)

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Room

Accessible Superior Room with Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

Superior Deluxe room with Queen bed and sofa

4 pers. max

Bedding 1 x Queen size bed(s)

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Room

Superior room 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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Room

Suite Queen Bed

4 pers. max

Bedding 1 x King size bed(s)

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Room

Accessible Superior Room with Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

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Hotel location

Novotel Edinburgh Park

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ EDINBURGH
United Kingdom

GPS:55.92657, -3.310871

+44 131 619 2802

+44 131 446 5610

Railway station
Bus stop

EDINBURGH PARK

Bus stop

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

EDINBURGH PARK

Railway station

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

EDINBURGH ZOO

Zoo

Access: 4.5 km / 2.8 mi 15 min drive

MURRAYFIELD STADIUM

Sports centre

Access: 6.44 km / 4 mi 10 min drive

EDINBURGH CASTLE

Historic monument

Access: 7.5 km / 4.66 mi 25 min drive

LOST SHORE SURF RESORT

Sports centre

Access: 11.26 km / 7 mi 12 min drive

GYLE SHOPPING CTR

Shopping centre/mall

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

HERMISTON GAIT

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Bar
Meeting rooms
100% Non Smoking Property
Room service

PAOLOZZI BEER AND KITCHEN

Please your palate at Paolozzi Beer and Kitchen with our varied menu of simple yet authentic dishes from around the world and just down the street. Our on-site restaurant provides a casual setting for dining with family and drinks with colleagues alike.

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Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 177 m² / 1905.21 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 150

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,658 reviews

TripAdvisor Rating 4.2/5 3,705 reviews

rooms

Trek33827915023 2/11/2026 TripAdvisor review

comfortable beautiful place to sleep comfortable sofa free WiFi nice big bed close to local amenities and shopping centre and bypass plus tram outside takes you to town or airport

Thank you for such a great five-star review. We are delighted with your comments and we hope you come back many more times in the future. Haste ye back, Sincerely, Daniela Front Office Manager

Anne B. Couples - 2/8/2026 Confirmed reviews ALL

Best thing about hotel is the proximity to the tram and railway and the reception and restaurant staff who were efficient and friendly. The breakfast was fine. I booked out of town specifically for the pool but there is no previous information given that the changing area is mixed so one experience of this was definitely enough. Far too small, floor flooded with water and very slippy together with some mud from shoes. Many more men than women. Not a comfortable nor safe space for women to shower and change. Accor should address this quickly. Other smaller but niggly issues concern the room bathroom door, cheap sink, useless tap and shower screen which didn’t hold water. How many people complained in the past about having a proper door on the bathroom that they needed to replace it with a cheap flimsy translucent one? Also how many customers quietly disappearing without complaining about hotels allowing dogs in? Could be a great hotel if they could just get the basics right. Need to make designers and customers try out their design choices before implementing. For these reasons, sadly would not return nor recommend.

Dear Anne, We are sorry to hear that this stay was so disappointing to you, that you felt that we deserved such a low score overall. I understand the reasons why you felt uncomfortable. Besides having the main changing room area, we also have the accessible one which is individual - this could have been an option to consider if you felt uncomfortable with the shared space, but I believe you mentioned that they were occupied. I can see, from the rest of your review, that your issues with the hotel go beyond the smaller things that we could help with more easily, and cover aspects such as design of our rooms and facilities and the nature of our services (such as allowing pets in the hotel). I will, of course, share you feedback with our Executive Management team for them to review. All I can do from my side now is to assure you that we meet all the requirements and standards from the Accor brand to be one of the most visited properties in Edinburgh - we take the safety and wellbeing of our guests extremely seriously, and I am sorry that we let you down. We understand the reasons why you do not want to return, and we hope that this might change in the future, but regardless of that, we would like to thank you again for your feedback and wish you the best. Sincerely, Daniela Front Office Manager

Victoria W. Couples - 2/8/2026 Confirmed reviews ALL

Very happy with my stay at Novotel Edinburgh park, less than 5 mins to the tram which gets you into central Edinburgh in 15 mins super easy and a fraction of the price of staying in town. I quite enjoyed the quieter out of town vibes. The swimming pool and spa is a great addition and some really nice touches which made the stay special - like the coffee machine. Only slight criticism is the bar closed before 10pm and the reception was quite slow on check out. Also if you're parking there's a charge (although heavily discounted).

Linzi B. Families - 2/7/2026 Confirmed reviews ALL

The accessible room lacks space to manoeuvre and my husband's chair only just fitted between the bed & furniture. The bathroom is small and the shower has a sloped lip which impeded our equipment. We weren't able to stay.

Dear Linzi, We are so sorry that you experienced this issue during your (almost) stay with us at Novotel Edinburgh Park. The accessible rooms in this hotel comply with the regulations regarding accessibility at the time the hotel was built. This was a number of years ago, and since then the regulation has changed. The hotel will be required to comply to the new regulation once a general refurbishment takes place. We understand that the inconveniences that you experienced were frustrating and that you were looking forward to staying. Please accept our apologies again. I will instruct the team to process a full refund for both rooms for you. Sincerely Daniela Front Office Manager

Stephanie T. Couples - 2/6/2026 Confirmed reviews ALL

The staff were really lovely and couldn’t fault their kindness. The room however, the bathroom flooded everytime we used the shower which completely wet through items we had in the bathroom as we weren’t expecting the water to go over the lip and completely flood the floor which took quite a few towels and unfortunately clothing items to mop up. Also for an accessible room only having 1 plug is not ok and really not helpful for anyone with a disability. We were shocked to only see 1 plug next to the left side of the bed and no other plugs! This meant we had to keep switching things out, i was trying to charge a medical advice and then i needed something else medical plugged in. In most hotels you atleast have 2 minimum in some 4 and above. For such a beautiful high end hotel it was shocking to only have 1. Apart from those things the hotel itself is very quiet considering where its placed, it was a comfortable stay and the facilities such as pool and sauna are gorgeous which we thoroughly enjoyed. Really thankful about the disabled parking and thankfully to the staff who helped my girlfriend now Fiancee create a beautiful room for when we came back from Edinburgh on our engagement day!

Dear Stephanie T., Thank you for taking the time and trouble to complete a survey following your recent stay at Novotel Edinburgh Park At Novotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Novotel Edinburgh Park. Yours sincerely, Daniela Front Office Manager

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