Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,080 reviews

Novotel London Paddington - Image 1
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Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Room 1

Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,080 reviews

Customer review rating 5.0/5

Marcus S. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mary C. Solo - Confirmed reviews ALL

Dear Mary, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the great service provided by our team and that you found the hotel to be both upscale and comfortable. Creating a welcoming atmosphere while delivering high standards of hospitality is exactly what we strive for, so it is rewarding to know that we achieved this during your stay. We hope you also had the opportunity to enjoy our leisure centre facilities, including the swimming pool, sauna, and steam room. Thank you once again for your kind comments. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Justine A. Solo - Confirmed reviews ALL

Dear Justine, Thank you for your wonderful review. We're delighted that you enjoyed our fantastic location and found it so convenient for exploring London. Being just a short walk from Paddington Station, with a great selection of restaurants, bars, and shops nearby, is something many of our guests appreciate, and we're pleased it added to your stay. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit to London. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Peter H. Business - Confirmed reviews ALL

Dear Peter, Thank you for your continued loyalty and for taking the time to share your feedback. It’s wonderful to hear that you have always enjoyed staying with us and that you were pleased with our newly designed rooms and the warm welcome you received from the team. We also appreciate your understanding regarding the ongoing construction works. We're glad to know that the impact on your stay was well managed and that our efforts helped minimise any disruption. That said, I am sorry to hear that the air conditioning did not perform as expected and that your room felt too warm. Your feedback is important to us, and we will ensure this is reviewed with our maintenance team. Thank you again for your kind comments and constructive feedback. We look forward to welcoming you back soon and providing an even more comfortable stay next time. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Dear David, Thank you for your wonderful review and for choosing to stay with us year after year. It is truly rewarding to know that you have been visiting our hotel for the past five years and continue to enjoy our excellent location beside Paddington Station. We are delighted that our convenient access to multiple tube lines has made exploring London easy and enjoyable for you. Your loyalty and continued support mean a great deal to us, and we are grateful to be part of your London visits. We look forward to welcoming you back for many more memorable stays in the years ahead. Warm regards, Ihjas Abdulla Guest Experience Manager

Other web-users rate our hotel

  • 1,429 reviews 9.5/10 Location
  • 1,747 reviews 5.8/10 Room
  • 1,650 reviews 8.8/10 Service
  • 17 reviews 8.7/10 WiFi
  • 789 reviews 8.7/10 Breakfast
  • 636 reviews 6.4/10 Cleanliness
  • 305 reviews 5.5/10 Value
  • 265 reviews 6.4/10 Pool

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