ibis Sydney Barangaroo 3.5 stars

Customer review rating (ALL Rating) 4.4/5 924 reviews

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ibis Sydney Barangaroo - Image 1
ibis Sydney Barangaroo - Image 2
ibis Sydney Barangaroo - Image 3
ibis Sydney Barangaroo - Image 4
22 Shelley Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Sustainable Certified

  • Darling Harbour Ferry Wharf

  • Barangaroo Financial District

  • 400m from Wynyard Train Station

  • Easy access to Sydney Harbour & Sydney Opera House

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Accessible Room 1 Queen Bed

Photo out of - Standard Accessible Room 1 Queen Bed

Designed for comfort, accessible guest room features one Queen ibis Sweet Bed, a mobility-friendly layout and accessible bathroom. Includes free Wi-Fi, air conditioning, 55-inch TV with Chromecast, work desk, mini fridge, tea and coffee facilities.

Max. number of persons
2
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • ChromecastAdditional charge
  • Music TV channelsAdditional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Equipped with all that is essential, our compact room offers a shortened king Ibis Sweet bed, smart TV, WiFi to keep you connected and total blackout blinds for a restful sleep in the middle our busy city. Fit up to 2 adults.

  • Views:

    City View

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Equipped with all that is essential, our compact room offers a shortened queen Ibis Sweet bed, a chaise to lounge on, smart TV, WiFi to keep you connected and total blackout blinds for a restful sleep in the middle of the city. Fit up to 2 adults.

  • Views:

    City View

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Equipped with the new Sweet Bed by ibis bedding, the room offers everything you need for a comfortable stay: cozy King-size bed, internet, LCD TV and total blackout blinds. Up to 2 adults.

  • Views:

    City View

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • In-house moviesAdditional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Sydney Barangaroo

22 Shelley Street
2000 SYDNEY
Australia

GPS:-33.86679, 151.20256

Fax +61 2 8243 0777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 91 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 91 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • Indonesian
  • Korean
  • Russian
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Bar

Breakfast

  • Express Additional charge

Well-being

Fitness Room

  • On site
  • On site
  • Indoor parking
  • Public
  • 16 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 60 AUD 60 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Lot 51

Photo out of - Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

Bar Type
BAR
Capacity
26
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Hot snacks

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

Lot 51 offers a daily breakfast, with all items conveniently packaged for you to “Grab it ’n’ Go” and start your day right. Guests can also choose to dine in, with both indoor lounge and outdoor seating areas available. 24/7 menu is also offered.

Fitness Room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  924 reviews

Customer review rating 4.5/5

Darryn G. Couples - Confirmed reviews ALL

Dear Darryn, Thank you for your lovely review! We’re delighted you enjoyed your stay and appreciated our team’s service. We look forward to welcoming you back again soon! Sincerely, Christine Febre Assistant Manager

Customer review rating 3.0/5

Deanna M. Business - Confirmed reviews ALL

Dear Deanna, Thank you for sharing your feedback. We’re pleased you enjoyed your stay, and we sincerely apologise that the room was too warm during your visit. We understand how uncomfortable this can be and appreciate you bringing it to our attention. We’ll share your feedback with our team and hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Andrew B. Friends - Confirmed reviews ALL

Dear Andrew, Thank you for your lovely feedback! We’re delighted you enjoyed our cozy location near Darling Harbour and found our team friendly and helpful. We hope to welcome you back again for another great stay! Sincerely, Christine Febre Assistant Manager

Customer review rating 5.0/5

Roumen V. Couples - Confirmed reviews ALL

Dear Roumen, Thank you for your wonderful review! We’re so pleased to hear that Zayd and Christine made such a positive impression with their friendly and accommodating service. It’s fantastic to know you enjoyed your second stay with us and continue to love our location. We truly appreciate your loyalty and look forward to welcoming you back again soon! Sincerely, Boram Kim General Manager

Customer review rating 0.5/5

Abdel A. Couples - Confirmed reviews ALL

Dear Darryn, Thank you for your lovely review! We’re delighted you enjoyed your stay and appreciated our team’s service. We look forward to welcoming you back again soon! Sincerely, Christine Febre Assistant Manager

Customer review rating 3.0/5

Deanna M. Business - Confirmed reviews ALL

Room too hot

Dear Deanna, Thank you for sharing your feedback. We’re pleased you enjoyed your stay, and we sincerely apologise that the room was too warm during your visit. We understand how uncomfortable this can be and appreciate you bringing it to our attention. We’ll share your feedback with our team and hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Andrew B. Friends - Confirmed reviews ALL

Very friendly and helpful staff, perfect for a short stay

Dear Andrew, Thank you for your lovely feedback! We’re delighted you enjoyed our cozy location near Darling Harbour and found our team friendly and helpful. We hope to welcome you back again for another great stay! Sincerely, Christine Febre Assistant Manager

Customer review rating 5.0/5

Roumen V. Couples - Confirmed reviews ALL

We stayed for a second time at Ibis Barangaroo. We love the location and the excellent service of the hotel staff.

Dear Roumen, Thank you for your wonderful review! We’re so pleased to hear that Zayd and Christine made such a positive impression with their friendly and accommodating service. It’s fantastic to know you enjoyed your second stay with us and continue to love our location. We truly appreciate your loyalty and look forward to welcoming you back again soon! Sincerely, Boram Kim General Manager

Customer review rating 0.5/5

Abdel A. Couples - Confirmed reviews ALL

Dear Accor Team, I am writing to formally complain about the unacceptable condition of our room during our recent stay. The air conditioning was not working and was effectively operating as a heater. The room became unbearably hot, like a sauna, to the point that we could barely stay in it, let alone sleep comfortably. The gentleman at reception was very helpful and genuinely tried his best, but unfortunately was unable to resolve the issue. The room was also not properly cleaned. We found socks left by a previous guest in the wardrobe, which was particularly unpleasant and clearly indicates that the room had not been thoroughly checked before our arrival. The person from the reception came to collect them . There was also an electrical issue. Using the light switch would cause the central room controller to shut down, suggesting another fault with the room. We seriously considered leaving and moving to another hotel. Unfortunately, with the Sydney Marathon taking place, Sydney was extremely busy and we could not find a suitable alternative. We were effectively left with no choice but to remain in a room that was clearly below an acceptable hotel standard. Reception kindly mentioned adding some Accor points to my account. I appreciate the gesture and the staff member’s efforts, but points are simply not an adequate resolution given the condition of the room and the overall experience. I am therefore asking Accor to review the charges for this stay and provide an appropriate refund or meaningful financial compensation. This is particularly disappointing as I have always associated Accor with a much higher standard of accommodation and service. Unfortunately, this stay fell significantly below that standard. I look forward to an appropriate resolution. Kind regards, Mr Abdelkrim A. +6… A.…

Customer review rating 3.5/5

Graham H. Families - Confirmed reviews ALL

check in was quick.location good,closee to restaurants and bars

Dear Graham, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Febre Assistant Manager

Customer review rating 4.0/5

Mhelfred D. Friends - Confirmed reviews ALL

Clean and good location

Dear Mhelfred, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Febre Assistant Manager

Customer review rating 2.0/5

Sean H. Business - Confirmed reviews ALL

I booked this room for one of my staff members, but the hotel contacted me to say I would not qualify eraning any points, so will make alternate arrangments ongoing.

Dear Sean, Thank you for taking the time to leave some feedback in regards to your recent stay at our hotel. Please note the conditions of the Accor membership are non-transferable but we appreciate your feedback in regards to the stay. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 4.0/5

Daniel G. Business - Confirmed reviews ALL

Staff were welcoming and friendly on arrival, the room was small but clean, comfortable and in good condition. The hotel was quiet but located near many good eating options and an easy walk to the CBD.

Dear Daniel, Thank you for your thoughtful feedback. We’re delighted to hear that you enjoyed the warm welcome from our team and found your room clean, comfortable, and well maintained. It’s also great to know you appreciated our convenient location and peaceful atmosphere. We hope to have the pleasure of welcoming you back for another enjoyable stay! Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Leanne K. Couples - Confirmed reviews ALL

First time staying here and I found the location to be very handy to many Sydney attractions

Dear Leanne, Thank you for the great review of our hotel! We’re glad you enjoyed your first stay with us! It was a pleasure you and we look forward to welcoming you back soon. Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Cynthia S. Friends - Confirmed reviews ALL

Comfy even sometimes the cleaning service forget ro clean our room

Dear Cynthia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Febre Assistant Manager

Customer review rating 1.0/5

Adam B. Families - Confirmed reviews ALL

Stayed with family for 2 nights. We had 3 rooms on 1 floor - Aircon didn’t work in one room despite multiple attempts to restart and reset the panel - Non-existent Wi-Fi coverage in a second room - Lobby was a construction zone and we were not informed about this either at time of book or in lead up to visit - General sense of decay and underinvestment all around (not helped by the construction dust, noise and workers) Staff were WONDERFUL but it didn’t overcome the experience. Will not stay again and suggest others think twice

Dear Adam B., Thank you for taking the time to tell us about your experience at the ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 4.0/5

Sameer P. Business - Confirmed reviews ALL

Check in and out was quick and efficient. Staff were welcoming and very informative.

Dear Sameer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Febre Assistant Manager

Customer review rating 4.5/5

Jennie Z. Couples - Confirmed reviews ALL

The Hotel was very close to where we needed to be. The room was (very) small, but comfortable, and had everything we required. Sadly our breakfast was limited, because they were renovating the dining / lounge area.

Dear Jennie, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 5.0/5

Julie F. Business - Confirmed reviews ALL

Staff were amazing and very helpful

Dear Julie, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 4.0/5

Patricia K. Solo - Confirmed reviews ALL

Friendly staff and room was nice, modern and clean

Dear Patricia, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 2.0/5

Philip B. Business - Confirmed reviews ALL

Good location but room very cramped, only 1 half broken plug. nowhere easy to plug in iron so had to do it in the tiniest space. Bathroom drain blocked and flooded the bathroom and corridor after a short shower.

Dear Philip B., Thank you for taking the time to tell us about your experience at the ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 5.0/5

Daniel H. Solo - Confirmed reviews ALL

Great stay. Staff and cafe were great.

Dear Daniel, Thank you for feedback. Thank you for the high score. We are delighted you had an amazing stay and you enjoyed your time with us. It is great to know you liked the cafe and and to know our staff were friendly during your stay. We hope to welcome you back for another stay Best regards, Peter T Assistant Manager

Customer review rating 5.0/5

Steven K. P. Families - Confirmed reviews ALL

Thank you! We had a great stay. Perfect location for us (2 couples). The staff were friendly and helpful. Christina was particularly helpful. She sorted out a problem created by a Qantas booking and made sure to check that we were comfortable and enjoying our stay. The cafe was great too.

Dear Steven, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 3.0/5

Andrew G. Couples - Confirmed reviews ALL

Friendly staff, room was very out dated the mattress was sagging in the middle of the, dust was on most fittings, and no tv remote

Dear Andrew, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Joshua Kanes, Operations Manager.

Other web-users rate our hotel

  • 893 reviews 9.7/10 Location
  • 891 reviews 6/10 Room
  • 897 reviews 9.6/10 Service
  • 14 reviews 4.7/10 WiFi
  • 580 reviews 3.9/10 Comfort
  • 342 reviews 7.6/10 Cleanliness
  • 139 reviews 8.3/10 Food
  • 127 reviews 8.4/10 Breakfast

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