Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,457 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,457 reviews

Customer review rating 5.0/5

John E. Couples - Confirmed reviews ALL

This was our forth time at this hotel and service and hotel as good as we have come to expect when we stay their. We are back again next week on our return from a break away.

Dear Guest, Thank you for returning to stay with us and for sharing such encouraging feedback. We are delighted to know your fourth visit met the high standard you have come to expect. It is wonderful to hear that our service and hotel continue to impress. Your loyalty means a great deal to our team. We look forward to welcoming you back next week and to making your next stay just as enjoyable. Kind regards, Sofitel London Gatwick

Customer review rating 5.0/5

Julia L. Solo - Confirmed reviews ALL

Clean and convenient

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 4.5/5

Kevin B. Couples - Confirmed reviews ALL

Staff were very polite and friendly and the hotel was first class

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sofitel London Gatwick Team

Customer review rating 2.0/5

Harris C. Business - Confirmed reviews ALL

Travelling for business, had a room opposite the shuttle did not realise I was going to hear it whizzing up and down all night, very poor quality of sleep. Would make sure if I stay again request to have a room on the Atrium side instead.

Dear Guest, Thank you for sharing your feedback following your recent stay. We are sorry to learn that your rest was disrupted and that the room location did not provide the comfort you expected. A peaceful night’s sleep is an essential part of the experience we wish to deliver, and your comments are appreciated. We are pleased to know that our location was convenient for your travels. We value your intention to stay with us again and recommend noting your preference for an Atrium-facing room at the time of booking, subject to availability. We look forward to the opportunity to welcome you back for a more restful stay. Kind regards, Sofitel London Gatwick

Customer review rating 5.0/5

Leigh H. Couples - Confirmed reviews ALL

The reception staff are always very helpful, we left our bags early and they went straight to our room. The most comfortable bed, great value for money.

Dear Guest, Thank you for sharing your kind feedback. We are delighted to hear that our reception team provided attentive assistance and that the luggage arrangements added convenience to your stay. It is wonderful to know you found the bed exceptionally comfortable and the location and value met your expectations. Comments like yours reinforce our commitment to delivering a welcoming and seamless experience. We look forward to the pleasure of welcoming you back to Sofitel London Gatwick. Kind regards, Sofitel London Gatwick Team

Other web-users rate our hotel

  • 5,025 reviews 9.5/10 Location
  • 8,302 reviews 8.3/10 Room
  • 6,697 reviews 8.6/10 Service
  • 47 reviews 7.6/10 WiFi
  • 4,752 reviews 7.7/10 Comfort
  • 2,312 reviews 8.5/10 Cleanliness
  • 1,624 reviews 5/10 Value
  • 1,097 reviews 7.7/10 Breakfast

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