Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 331 reviews

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Description

Hotel extras

  • Prime Asoke stay, only 5-10 min to BTS/MRT & Terminal 21

  • Spacious suites from 71 m², featuring with living area, full kitchen, and private balcony

  • Complimentary tuk-tuk shuttle from 9:30-16:00 on weekdays, until 17:30 on weekends

  • Rooftop facilities include a pool, fitness, sauna, and steam room

  • Pet-friendly accommodation available on selected floors

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  331 reviews

Customer review rating 3.5/5

Kean L. K. L. Solo - Confirmed reviews ALL

Concierge service is good and check in/out are very smooth. Room is large and enough for 2 adults and a kid. However the place is pretty old, fairly well maintained. But the the same price, could have chosen a newer alternative.

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. We are pleased to know that you experienced smooth check-in and check-out, and that our concierge service met your expectations. It is also wonderful to hear that you found the room spacious and comfortable for your family. At the same time, please allow me to sincerely thank you for your honest feedback regarding the condition of the property. While we are glad to know that you found it well maintained, we understand your perspective in comparing with newer alternatives. Please rest assured that your comments have been noted and shared with the relevant team, as we continuously seek ways to enhance our facilities and overall guest experience. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again and providing an even more enjoyable stay in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 5.0/5

Matthew O. Business - Confirmed reviews ALL

Love the staff!

Dear Valued guest, Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you had a positive experience with us at Grand Mercure Bangkok Asoke Residence. Your kind rating is truly appreciated and serves as a great encouragement to our team as we continue to create comfortable and memorable stays for all our guests. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for another pleasant and enjoyable stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 3.0/5

Boon P. L. Business - Confirmed reviews ALL

Though the room is big but everything inside is too old. Stay on 12 floor and can hear noise constantly coming from above.

Dear Valued Guest, Thank you very much for sharing your feedback following your recent stay with us. Please allow me to sincerely apologize that your experience did not fully meet your expectations. We regret to learn that the condition of the room and the overall property did not provide the level of comfort you anticipated. Your comment regarding the need for refurbishment is well noted, and we truly appreciate you bringing this to our attention. We are also sorry to hear about the noise disturbance during your stay. This is certainly not the experience we aim to deliver, and your feedback has been shared with the relevant team for further review and improvement. At Grand Mercure Bangkok Asoke Residence, we continuously look for opportunities to enhance our facilities and guest experience, and your comments are invaluable in guiding these efforts. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely hope to have the opportunity to welcome you back again and provide you with a more comfortable and improved stay in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.5/5

Sachin D. Business - Confirmed reviews ALL

Fantastic location with good public transport within walking distance

Dear Valued Guest, Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to know that you enjoyed our convenient location and the easy access to public transportation within walking distance. It is always our aim to provide a comfortable and well-connected stay for our guests. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.5/5

Chic W. N. Couples - Confirmed reviews ALL

Wonderful stay with great hospitality and well-equipped amenities and facilities.

Dear Valued Guest, Thank you very much for sharing your thoughtful feedback following your recent stay with us. We are truly delighted to know that you had a wonderful stay and enjoyed our hospitality, as well as the amenities and facilities provided. Your kind words mean a great deal to our team. At the same time, please allow me to sincerely apologize for the inconvenience caused regarding the booking payment communication. We understand how confusing it may have been when the reservation appeared fully settled on your end. We truly appreciate your valuable suggestion regarding alternative communication channels such as WhatsApp, Line, or phone calls, and this will certainly be shared with our team for consideration to improve how we reach out to our guests more effectively in the future. Thank you for staying with us at Grand Mercure Bangkok Asoke Residence. We sincerely look forward to welcoming you back again for an even smoother and more pleasant stay in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Other web-users rate our hotel

  • 265 reviews 9.5/10 Location
  • 389 reviews 7.5/10 Room
  • 381 reviews 9.3/10 Service
  • 247 reviews 7.7/10 Comfort
  • 124 reviews 6.7/10 Cleanliness
  • 90 reviews 4.9/10 Amenities
  • 69 reviews 6/10 Breakfast
  • 18 reviews 8.9/10 Wellness Area

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