Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 297 reviews

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50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Prime Asoke stay, only 5-10 min to BTS/MRT & Terminal 21

  • Spacious suites from 71 m², featuring with living area, full kitchen, and private balcony

  • Complimentary tuk-tuk shuttle from 9:30-16:00 on weekdays, until 17:30 on weekends

  • Rooftop facilities include a pool, fitness, sauna, and steam room

  • Pet-friendly accommodation available on selected floors

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Telephone
Fax +66 2 207 3339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  297 reviews

TripAdvisor Rating  4.4/5  852 reviews

Customer review rating 5.0/5

Saranya C. Families - Confirmed reviews ALL

We have been staying at this hotel since our child was two months old, and now our child is four years old. Throughout this time, we have consistently received a warm welcome. All staff members are courteous, professional, and exceptionally hospitable.

Customer review rating 4.5/5

Ishrat J. Families - Confirmed reviews ALL

Accommodation was superb, excellent location very close to terminal 21 and BTS Asoke. Excellent staff and great service. Enjoyed my vacation fully.

Dear Valued Guest, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your wonderful feedback. We are delighted to hear that you enjoyed every moment of your stay and that our excellent location near Terminal 21 and BTS Asoke, along with our service and staff, contributed to a memorable vacation. Your kind words about the accommodation and overall experience are truly appreciated and serve as great encouragement to our team. It was a pleasure having you with us, and we sincerely look forward to welcoming you back again for another exceptional stay in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 0.5/5

Rajendra K. P. Couples - Confirmed reviews ALL

Manager not come on request of problums.

Dear Mr. Rajendra, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your feedback. Please accept our sincere apologies if you felt that your Accor membership was not properly recognized during your stay. We also regret to learn that you were unable to meet with a manager as requested, and we understand how disappointing this must have been. Your comments have been shared with the Head of Department team to ensure greater attentiveness to member recognition and responsiveness in similar situations. We truly value our Accor members and your feedback is important in helping us improve our service standards. We hope you will consider giving us another opportunity to welcome you back and provide a more seamless and attentive experience in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 3.0/5

Lynn S. Couples - Confirmed reviews ALL

The hotel is located a short walk from the BTS station/MRT station to the airport, and has great eateries, massage places, and Terminal 21 all in the vicinity. It’s a quiet neighbourhood, and the staff are generally polite and helpful - especially those at the front desk.

Dear Ms. Lynn, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed our convenient location, the surrounding amenities, and the calm neighborhood, as well as the polite and helpful service provided by our front desk team. Your positive comments are truly appreciated. At the same time, we sincerely apologize for the inconvenience and disappointment you experienced regarding the breakfast arrangement and the service encounter at the breakfast counter. This is certainly not the level of courtesy and attentiveness we expect from our team, and we regret that this affected your experience. Please be assured that your feedback has been shared with the relevant department for review and corrective action to prevent similar situations in the future. We value your feedback greatly, as it helps us improve our service standards. We hope you will consider giving us another opportunity to welcome you back and provide a more seamless and pleasant experience on your next visit. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.5/5

Stephen A. B. Couples - Confirmed reviews ALL

Relaxed stay close proximity to train and markets

Dear Mr. Stephen, Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your kind feedback. We are delighted to hear that you enjoyed our convenient location near the skytrain and department stores, as well as our friendly staff, swimming pool, and sauna. It is also wonderful to know that you had a relaxed and enjoyable stay with easy access to the train and nearby markets. We truly appreciate your comments and look forward to welcoming you back again for another pleasant stay in the future. Warm regards, Mr. Piti Tiraronkornkul General Manager

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Other web-users rate our hotel

  • 243 reviews 9.2/10 Location
  • 369 reviews 7.2/10 Room
  • 334 reviews 9/10 Service
  • 230 reviews 7.8/10 Comfort
  • 114 reviews 6.1/10 Cleanliness
  • 114 reviews 3.3/10 Vibe
  • 90 reviews 4.6/10 Amenities
  • 67 reviews 4.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.