Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 270 reviews

Best price
guarantee
Grand Mercure Bangkok Asoke Residence - Image 1
Grand Mercure Bangkok Asoke Residence - Image 2
Grand Mercure Bangkok Asoke Residence - Image 3
Grand Mercure Bangkok Asoke Residence - Image 4
50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, 10110 BANGKOK, Thailand

Description

Hotel extras

  • 5-10 minute walk to BTS and MRT Asoke/ Terminal 21

  • Spacious suite; starting from 71 m2 with Free WIFI

  • All suite has separated living area, full kitchen, and private balcony

  • Roof top pool with fitness, sauna and steam

  • Pet Friendly with pet floor

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Telephone
Fax +66 2 207 3339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  270 reviews

TripAdvisor Rating  4.4/5  852 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Simon C. Business - Confirmed reviews ALL

The rooms are large all be it a little dated and the location is great also. The staff here are amazing and make you feel very welcome.

Dear Mr. Simon, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and convenient location. Your kind words about our team truly mean a lot to us. Providing warm, attentive service is something we take great pride in, and we are pleased to know you felt genuinely welcomed throughout your stay. We also appreciate your comment regarding the room’s condition, and please rest assured that ongoing improvements are part of our continuous effort to enhance guest comfort. We look forward to welcoming you back for another enjoyable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.5/5

Sissel E. R. Couples - Confirmed reviews ALL

We've stayed here numerous times over the years, always happy with the accommodation, pool and staff

Dear Valued Guest, Thank you so much for sharing your heartfelt feedback. We are truly honored to be considered your home away from home, and delighted to know that you have chosen to stay with us numerous times over the years. It is wonderful to hear that our accommodation, pool, and dedicated team continue to meet your expectations and provide a comfortable and enjoyable experience. Your continued trust and loyalty mean a great deal to us, and we look forward to welcoming you back again soon for another pleasant stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 1.0/5

Irving S. H. Solo - Confirmed reviews ALL

To be honest the room was run down. Even though the friendly staff was kind enough to give me an upgraded room, I checked out after the first night and changed hotels even though my booking was for 2 nights. Please note that this is not a complaint. But genuine feedback. The location is great. But the rooms really need a makeover.

Dear Mr. H., Thank you very much for sharing your honest and thoughtful feedback with us. We truly appreciate your kindness in clarifying that this is not a complaint but genuine feedback, and we are grateful for the opportunity to learn from your experience. While we are pleased to hear that our team provided friendly service and that you found the location convenient, we are genuinely sorry that the room condition did not meet your expectations, even with an upgrade. Your decision to check out early is completely understandable, and we apologize that we were not able to provide the comfort and quality you deserve. Please rest assured that your comments about the room’s condition are extremely valuable. We are continuously working on improvements, and feedback like yours helps us prioritize the areas most in need of refurbishment. Thank you once again for staying with us and for sharing your experience in such a constructive way. We do hope that, in the future, you might consider giving us another opportunity to provide you with a better stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.0/5

Roland A. Couples - Confirmed reviews ALL

Hotel staff provided excellent customer service.

Dear Mr. Roland, Thank you for taking the time to share your feedback. We are very pleased to learn that you enjoyed our convenient location, just a few minutes’ walk from Terminal 21, BTS Asoke, and MRT Sukhumvit. We are also delighted to hear that our team provided excellent customer service during your stay. Your kind words are truly appreciated and will be shared with our staff as encouragement. We look forward to the pleasure of welcoming you back to Grand Mercure Bangkok Asoke Residence in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.0/5

Pornpat C. Families - Confirmed reviews ALL

We usually stay here in Bangkok when we have to bring our two dogs with us for the convenient location near to the dog-friendly zone in Benjakitti Park. The suites are spacious and comfortable and our dogs feel relaxed there. However, car parking at the hotel is severely limited and the spaces are extremely narrow; we always struggle to find a spot. This needs improving. Staff are welcoming and helpful.

Dear Valued Guest, Thank you very much for choosing to stay with us again and for sharing your thoughtful feedback. We are delighted to know that our spacious, pet-friendly suites continue to provide a comfortable and relaxing environment for both you and your dogs. It is wonderful to hear that our location near the dog-friendly area of Benjakitti Park remains convenient for your visits. We also truly appreciate your comments regarding the parking limitations. We understand how challenging the narrow spaces can be, and your feedback is very important to us. This concern has been shared with our management team, and we will continue exploring ways to improve the parking experience for our guests. Our team is grateful for your kind words about their warm and helpful service. It is always our pleasure to welcome you back, and we look forward to hosting you and your pets again on your next visit to Asoke. Warm regards, Mr. Piti Tiraronkornkul General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 236 reviews 9.3/10 Location
  • 353 reviews 7.3/10 Room
  • 320 reviews 9.1/10 Service
  • 221 reviews 7.6/10 Comfort
  • 112 reviews 6.5/10 Cleanliness
  • 110 reviews 3/10 Vibe
  • 87 reviews 4.7/10 Amenities
  • 69 reviews 4.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.