Grand Mercure Bangkok Asoke Residence 5 stars

Customer review rating (ALL Rating) 4.4/5 272 reviews

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Grand Mercure Bangkok Asoke Residence - Image 1
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50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Prime Asoke stay, only 5-10 min to BTS/MRT & Terminal 21

  • Spacious suites from 71 m², featuring with living area, full kitchen, and private balcony

  • Complimentary tuk-tuk shuttle from 9:30-16:00 on weekdays, until 17:30 on weekends

  • Rooftop facilities include a pool, fitness, sauna, and steam room

  • Pet-friendly accommodation available on selected floors

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Asoke Residence

50/5 Sukhumvit Soi 19, Soi Sukhumvit19, Wattana District
10110 BANGKOK
Thailand

GPS:13.741667, 100.560834

Telephone
Fax +66 2 207 3339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Start the day with a delicious buffet International breakfast served at rooftop Breakfast Room from 6.30 am. Taste the premium food selection for a fantastic morning cuisine experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  272 reviews

TripAdvisor Rating  4.4/5  852 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Jordan S. Couples - Confirmed reviews ALL

The entire staff is amazing. Arranging everything from airport pick up for myself, girlfriend, and 2 dogs; all the way to the transfer driver to Buriram. With several delays in travel, the staff was great at adjusting our reaervation. Entire staff was warm and welcoming. My dogs are larger whicg scares many people. The entire staff loved them very much. We went out for a day and were recommended an amazing dog sitter, Gale. She was perfect. The beds were just as I like mine, the rooms were spacious, clean, and very well maintained. I am so grateful to find this hotel, I will stay here every trip to bangkok now.

Dear Mr. Jordan, Thank you sincerely for sharing such a wonderful review. We are truly delighted to hear that your experience with us—from arrival to departure—was exceptional. It is our pleasure to know that our team was able to support you through your travel delays and ensure smooth arrangements for the airport pick-up and transfer to Buriram. We are especially happy to hear that you, your girlfriend, and your two lovely dogs felt warmly welcomed throughout your stay. Our team genuinely enjoys caring for all guests, including our furry friends, and your kind words mean a great deal to us. We are also pleased that the room comfort, cleanliness, and facilities met your expectations, and that Gale’s dog-sitting service added convenience to your day out. Your gratitude and commitment to return on every trip to Bangkok is the greatest compliment we could receive. Thank you once again for choosing Grand Mercure Bangkok Asoke Residence. We look forward to welcoming you and your dogs back “home” very soon. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 5.0/5

Simon C. Business - Confirmed reviews ALL

The rooms are large all be it a little dated and the location is great also. The staff here are amazing and make you feel very welcome.

Dear Mr. Simon, Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and convenient location. Your kind words about our team truly mean a lot to us. Providing warm, attentive service is something we take great pride in, and we are pleased to know you felt genuinely welcomed throughout your stay. We also appreciate your comment regarding the room’s condition, and please rest assured that ongoing improvements are part of our continuous effort to enhance guest comfort. We look forward to welcoming you back for another enjoyable stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.5/5

Sissel E. R. Couples - Confirmed reviews ALL

We've stayed here numerous times over the years, always happy with the accommodation, pool and staff

Dear Valued Guest, Thank you so much for sharing your heartfelt feedback. We are truly honored to be considered your home away from home, and delighted to know that you have chosen to stay with us numerous times over the years. It is wonderful to hear that our accommodation, pool, and dedicated team continue to meet your expectations and provide a comfortable and enjoyable experience. Your continued trust and loyalty mean a great deal to us, and we look forward to welcoming you back again soon for another pleasant stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 1.0/5

Irving S. H. Solo - Confirmed reviews ALL

To be honest the room was run down. Even though the friendly staff was kind enough to give me an upgraded room, I checked out after the first night and changed hotels even though my booking was for 2 nights. Please note that this is not a complaint. But genuine feedback. The location is great. But the rooms really need a makeover.

Dear Mr. H., Thank you very much for sharing your honest and thoughtful feedback with us. We truly appreciate your kindness in clarifying that this is not a complaint but genuine feedback, and we are grateful for the opportunity to learn from your experience. While we are pleased to hear that our team provided friendly service and that you found the location convenient, we are genuinely sorry that the room condition did not meet your expectations, even with an upgrade. Your decision to check out early is completely understandable, and we apologize that we were not able to provide the comfort and quality you deserve. Please rest assured that your comments about the room’s condition are extremely valuable. We are continuously working on improvements, and feedback like yours helps us prioritize the areas most in need of refurbishment. Thank you once again for staying with us and for sharing your experience in such a constructive way. We do hope that, in the future, you might consider giving us another opportunity to provide you with a better stay. Warm regards, Mr. Piti Tiraronkornkul General Manager

Customer review rating 4.0/5

Roland A. Couples - Confirmed reviews ALL

Hotel staff provided excellent customer service.

Dear Mr. Roland, Thank you for taking the time to share your feedback. We are very pleased to learn that you enjoyed our convenient location, just a few minutes’ walk from Terminal 21, BTS Asoke, and MRT Sukhumvit. We are also delighted to hear that our team provided excellent customer service during your stay. Your kind words are truly appreciated and will be shared with our staff as encouragement. We look forward to the pleasure of welcoming you back to Grand Mercure Bangkok Asoke Residence in the near future. Warm regards, Mr. Piti Tiraronkornkul General Manager

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Other web-users rate our hotel

  • 237 reviews 9.3/10 Location
  • 359 reviews 7.3/10 Room
  • 327 reviews 9.2/10 Service
  • 222 reviews 7.8/10 Comfort
  • 114 reviews 6.4/10 Cleanliness
  • 112 reviews 3.5/10 Vibe
  • 89 reviews 4.7/10 Amenities
  • 68 reviews 4.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.