Novotel Budapest Danube 4 stars

Located opposite the Hungarian Parliament building, the hotel is a 2 minute walk from the nearest Metro station (Batthyany Ter) on the Metro Red line. The view from outside The hotel facing the Danube river is superb. As it is located on the Buda side , it is very quite and relaxing than the Pest side. The iconic Tram route 19 which gives u a good scenic view is conveniently located near the Metro station. All the points of interest can also be easily reached through the hotel. The stay was quite good at the hotel, very friendly check in staff. The rooms facing the Danube river are good as u get a beautiful picturistics view of the Hungarian Parliament building and the Danube river. The breakfast at the hotel is not that great.The options are very limited and the same menu is repeated everyday. If the Hotel Management looks into this it would be great. The restaurant menu for dinner is although limited is quite good, the pork ribs we ordered were delicious.

We were very positively surprised. Particularly by the welcome , the personnel was at much much higher dedication to customer than any Novotel visited in Paris for instance. The breakfast amazing , the view and location nearby the center was the ice on the cake ! We are already planing to come back!

We stayed in the executive room facing the parliament building. Can not fault the view it was lovely, room was clean. Staff were nice. Facilities seemed nice although we didn’t use them. However we upgraded to this room as a treat for my partners birthday , but we might as well saved the money as it was not worth it; we were promised bathrobes and slippers and there wasn’t any, the TV was tiny. There was no mirror over the dressing table, the bathroom was the same as a normal room. The only difference was the view and the addition of a sofa. And for 70 euro more it was not worth it and I feel cheated and falsely advertised too. Specifically to my stay, I made a mistake and left my passports in the room after we had checked out. In a panic we went back to the hotel to be greeted with really unhelpful people who refused initially to help as there was now other people in that room so they wouldn’t knock on to ask. I also think that although it was my mistake to leave them, the cleaners definitely do not check the rooms when cleaning them. After being refused help, a lady who presented herself as a manager but not sure if she was , went to the room herself, knocked on and retrieved the passports with an apology to the guests in there (which of course they deserved). I also paid for part of my stay with a buy a gift voucher which promised a 3 course meal on the first night, but this was not offered to us at all. So the money spent on the voucher did not reflect the service we got. Overall, there’s nothing wrong with the hotel, nice location with access to lots of transport, lovely view, a local shop nearby. The room was nice and comfortable but not what was advertised. And our personal experience was not great.

I had come to Budapest for the first time and it was my first solo trip. I had planned to stay 3 nights in pest and 2 nights in Buda. For Buda, I chose Novotel, I booked the Junior Suite with the View of the Parliament. When I entered the hotel, the staff at the reception named Jennifer didn't greet me at first so I walked up to her and said Good morning to which she laughed and corrected me saying good afternoon, I am a college student so I dressed like one and she was not very courteous to me and spoke in a condescending manner at first. When I told her, I had an early check-in for the Junior Suite then her tone changed and she spoke nicely to me. I hope you'll treat every person with a lot more respect when they first arrive. Nonetheless, the entire mood trip was made perfect with the room, the view was amazing, and the suite was worth it. Waking up and sleeping with the view of the Parliament was the highlight of my trip. The breakfast was good since it was a four-star hotel, I did expect to have a live station preparing omelets but that is not available, nonetheless, the breakfast was good. The afternoon and evening staff were great and spoke very nicely and were kind to me. In brief, I hope you can have a better person at the reception for the check-in since it is the first impression of the hotel, but the location, the view, and the ease of traveling to the nearby attractions, it was amazing. I would come back but hope to be spoken to well at the reception.

Our stay at Novotel at Danube was amazing and stress free. The staff helped coordinate Taxi service from the Airport to the hotel, even when our 1st arrival was delayed by a day & our 2nd arrival was delayed by 2 hours there was still a taxi waiting for us. Our taxi drive was Valentine & he was awesome and very helpful with suggestion on how to get around the city. The staff at the hotel were extremely pleasant and very helpful. If you want an excellent view of the Parliament request an Executive Room and you will not be disappointed. I would highly recommend this hotel!!!