Novotel Budapest Danube 4 stars

Customer review rating (ALL Rating) 4.6/5 397 reviews

Best price
guarantee
Novotel Budapest Danube - Image 1
Novotel Budapest Danube - Image 2
Novotel Budapest Danube - Image 3
Novotel Budapest Danube - Image 4
Bem Rakpart 33-34, NTAK: SZ19000074, szálloda, 1027 BUDAPEST, Hungary

Description

Hotel extras

Novotel Budapest Danube located in city center is the best starting point to discover Budapest and Parliament. Above all, our friendly team pays special attention to you to make your stay unique and unforgettable. Enjoy the view during your morning coffee

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 BUDAPEST
Hungary

GPS:47.508529, 19.039137

Telephone
Fax +36 1 458 4909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 LOUNGE BAR

NOVO2 lounge bar is a combination of a bar and a restaurant - a perfect place for rest, as well as business and social meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  397 reviews

TripAdvisor Rating  4.0/5  2,325 reviews

questionable staff

TripAdvisor rating 2.0/5

S765ZIastrida TripAdvisor review

While the hotel itself was pleasant, our experiences with the reception staff during check-in and check-out were unfortunately very negative. Upon arrival, I presented a written confirmation with a price for a two-night stay with breakfast for three people. However, the receptionist completely disregarded this confirmation and attempted to charge a higher rate. It's concerning to question whether staff members at this hotel communicate effectively with one another. A second issue arose when we informed a receptionist that we would be paying upon checkout and splitting the bill between the three of us. Gabor,(I believe was his name) the receptionist, insisted that we could not split the bill and that only one card could be used, which seemed unusual for a hotel of this size. After discussing it with my friends, we agreed that I would pay the entire amount. Just as I was about to pay, the receptionist abruptly decided to charge the card we had used for the pre-authorisation without our consent. This was a completely unexpected and unacceptable practice. We were quite upset as this was not our agreed-upon arrangement. The receptionist's dismissive laughter in response to our concerns was incredibly unprofessional. It's unclear whether this treatment was due to discrimination, a lack of professionalism, or some other reason. Regardless, we will certainly avoid this hotel in the future. As a regular Accor customer for nearly two decades, I've never encountered such a frustrating and disrespectful experience, nor have I received any apology or explanation from management.

All round excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

From the start to the end of my visit to your hotel, your staff went above and beyond very polite great service and I would definitely stay there again

Dear Guest, Thank you for your kind words about our staff and service. We are delighted to hear that you had an excellent experience during your stay. Looking forward to welcoming you back to Novotel Budapest Danube. Best regards, Tamás Pintér General Manager

Perfect Stay with stunning Parliament view

Customer review rating 5.0/5

Luciana B. Couples - Confirmed reviews ALL

I recently stayed at this hotel for 4 nights, and it was an incredible experience from start to finish. The room was spacious, clean and offered a breathtaking view of the Parliament building, which was especially impressive at night when it was all lit up. The Hotel well located, making it easy to explore the city main attractions on foot and by public transport. The breakfast was another highlight of my stay. There was a wide selection of fresh and delicious options. The staff was attentive, very polite and polite. Overall, aur stay was perfect. The room view and the service exceeded my expectations. I highly recommend this hotel for anyone looking for a memorable and comfortable stay in Budapest.

Dear Luciana B., Thank you for sharing your experience with us. We are delighted to hear that you had a perfect stay at our hotel and enjoyed the stunning view of the Parliament building from your room. It is wonderful to know that you found our location convenient for exploring the city's main attractions and that you were impressed by the breakfast selection. Your comments about our attentive and polite staff are truly appreciated. I will share your kind words with Rozalinda, she will be more than happy to hear them. We are thrilled to have exceeded your expectations and that you highly recommend our hotel for a memorable and comfortable stay in Budapest. Should your travels bring you back to the city, we would be honored to welcome you again. Best regards, Tamás Pintér General Manager

No A/C, poor breakfast buffet

Customer review rating 2.0/5

William Y. Couples - Confirmed reviews ALL

The room temp was 25 deg. And it was not possible to cool the room, only heat it more. We had to call service to open the windows. Breakfast buffet eggs were over cooked & potato rostie were hard & stale

Dear Mr. Y., We sincerely apologize for the inconvenience you experienced with the room temperature and breakfast quality. We appreciate your feedback and will address these issues accordingly. Best regards, Tamás Pintér General Manager

Good stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Had a very nice time here, food was very good. Staff were efficient, friendly and professional.

Dear Guest, Thank you for your positive feedback regarding your recent stay at Novotel Budapest Danube. We appreciate your kind words about our food quality and the professionalism of our staff. Best regards, Tamás Pintér General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 651 reviews 9.4/10 Location
  • 761 reviews 7.1/10 Room
  • 469 reviews 8/10 Service
  • 8 reviews 8.4/10 WiFi
  • 327 reviews 8.1/10 Breakfast
  • 228 reviews 7.4/10 Cleanliness
  • 102 reviews 5.9/10 Value
  • 94 reviews 5.1/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Budapest

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.