Mercure Rambouillet Relays du Château Hotel 4 stars

It has always been a pleasure to come to le Relais du chateau in Rambouillet. We have not been able to come much lately due to the pandemic, but we will.definitely come more in the future.

Good but services into room could be better as delivered into room breakfast even COVID protocols

One night spent during the Covid-19 lockdown. Restaurant & bar were closed, it was sad but the employees were very friendly and the service was good. I could eat something in my room. Choice is very limited but at least I can eat something good Thanks a lot to stay open

I had to spend a night around Paris for a business meeting the next Morning. Overall my stay was ok with a possibility of getting diner through the room service. The breakfast was also delivered on time in the room. The only negative point is that I got room 101 which requires to be renovated: carpet scratched beside the bed, tap of the shower hanging badly. Having sais that I like tis quite and large room at the end of the corridor.

We had no problems and we had a comfortable room and attentive staff.

Hotel had reopened at beginning of week. Overall pleasant stay although breakfast seemed a little disorganised and not very clear as to what was happening

A bit disappointed with the lack of detail and personable touches that I would typically expect from a mercure. I understand it is unprecedented times so some things are different but it might be a good idea to warn your guests about certain things beforehand. I also felt check in was rather impersonal.

Small room, clean but with no commodity of a 4star standard. Unprofessionnal staff. Breakfast small, cold, incomplete.

I had not expected to enjoy my stay in this hotel as much as I did - it’s very well placed for exploring the lovely town centre as well as the extensive parks of the Chateau situated just metres from the Hotel. An excellent choice and one I hope to repeat in the future. It also has a good restaurant.

Short stopover for work purposes. I was given room 6 on the ground floor, backing onto the elevators. This is a very noisy room. I struggled to sleep, and then in the morning from around 7am there was a constant stream of people & trolleys coming past my room too making lots of noise, so not ideal.

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

Had a 1 night stop here and booked a Privilege Room with a view of the Castle or Town Hall. Room 504 had little or no view of either. One very small window with hardly any view. Room was large, very clean, big TV and apart from the no view we were pleased with it. There is no on site parking and the hotel uses a secure underground car park around the corner, about a 3 minute walk. Not ideal for everyone and it costs just under 10 euros for 24 hours. We didn't get a very good explanation of this when we arrived. It's a very casual check in procedure which is out of place in a hotel like this which looks very formal. Definitely need to improve this. Breakfast choice was wide ranging and very good. The only complaint was the number of flies around the bread display. Frankly it was disgusting, especially the brioche loaf. Fair amount of improvement needed, I will not be returning unless I see this has been improved.

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision