Mercure Rambouillet Relays du Château Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,171 reviews

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Mercure Rambouillet Relays du Château Hotel - Image 1
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Mercure Rambouillet Relays du Château Hotel - Image 4
1 place de la Liberation, 78120 RAMBOUILLET, France

Description

Hotel extras

  • Ideally located near Château de Rambouillet and in the downtown area

  • New breakfast buffet available daily

  • Warm team and personalized welcome

  • Fitness room available 24 hours a day

  • Beautiful seminar spaces with outdoor courtyard - 3 modular meeting rooms

Our accommodation(s)

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 RAMBOUILLET
France

GPS:48.645401, 1.819548

Telephone
Fax +33 1 30 46 23 91

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le Relays du Château

We offer a daily Tea Time at 2pm. The restaurant is open from Monday morning to Friday evening. A menu of "homemade" snacks is available every day when the restaurant is closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,171 reviews

TripAdvisor Rating  3.9/5  711 reviews

Charged twice!

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel is alright, nothing more, but I was charged twice to my credit card. Room on the small side, and fridge didn't work until I crawled around and found the mains lead was loose at the back - a potential fire hazard, given the amount of accumulated dust and fluff there which a spark could easily have ignited

VERY HOSPITABLE AND HELPFUL

Customer review rating 5.0/5

Liane M. Families - Confirmed reviews ALL

Marie-Laure, Tatiana and the young man helping a breakfast were all extremely helpful, friendly and efficient

Chambre et petit dejeuner

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

I had the impression that the room had not been prepared for our stay. I didn't trust the cleanliness and the breakfast was not worth the price it costs. Very disappointing compared to usual Mercure standards.

Perfect for the Chateau

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Enjoyed our stay as always

Bonjour, Nous vous remercions pour ces compliments qui nous va droit au cœur, sachez que vos mots sont lu et transmis à nos service, ils sont une source de motivation pour nos équipes. Dans l'attente de voir revoir. La réception Guillaume

Nice Place - Quality decreasing

Customer review rating 3.0/5

Wolfgang Business - Confirmed reviews ALL

I have been in MERCURE Rambouillet dozens of time. It is a very nice hotel in a cozy city. Rooms are nice, sleeping comfort is high, staff is friendly. Not too long ago, comprehensive renovation activities, breakfast room nicely redone and decorated. But, unfortunately, while prices increase, service and breakfast quality declines. No more water bottle in the room, cosmetic articles minimized, shower heads strongly calcified (maintenance?). Breakfast selection reduced, e.g. less fresh bread from bakery, more rolls from freezer, orange press removed, bacon or sausages no longer found (my last 3 visits), pot with scrambled eggs mostly empty. Service staff seen in breakfast room much less frequently. It's a pity because I really like the place. But it is the before mentioned things which make a stay comfortable and pleasant - not just ok.

Mr Wolfgang C'est avec plaisir que je réponds a votre commentaire vous accueillant moi-même régulièrement. D'abord, merci pour votre commentaires précis qui nous aide a comprendre quel sont les points a amélioré et nous travaillons dans ce sens chaque jour qui passe. Sachez que l'évolution des prix est du a une amélioration de la qualité de nos produits et que des solutions on déjà été mise en œuvre pour toujours plus de qualité de service. Merci également pour vos commentaires positifs qui nous vont droit au cœur et sont une source de motivation pour nous. J'espère vous revoir bientôt et nous ferons au mieux pour être a la hauteur de vos attente La reception Guillaume

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Other web-users rate our hotel

  • 456 reviews 8.5/10 Location
  • 750 reviews 5.5/10 Room
  • 648 reviews 6.9/10 Service
  • 338 reviews 5.1/10 Breakfast
  • 330 reviews 4.1/10 Food
  • 219 reviews 4.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.