Mercure Rambouillet Relays du Château Hotel 4 stars

Good stay with no issues.

Modern and totally renewed hotel. Friendly staff and covid safe hotel. Soundproofing between the restaurant and the rooms is not optimal.

Everyone very helpful, especially the lad on reception who tried to help us with the COVID pass at the restaurant next door

The hotel is great, well located and breakfast is quite good. The restaurant is however not at the level of the restaurant, the food is of bad quality, kitchen is slow as never and the service not very efficient.

Great location and excellent meal on terrace. BUT. We were disappointed that the tv in room 209 did not work; there was no information to help us correct this ; we asked front desk to get it working and no one responded; also there was no breakfast tea in the room.

Very polite and welcoming Staff at arrival, room very nice and comfortable, easy parking space around the hotel also town is very a very short walking time, plenty of shops to look and the best place is the park just a walking trip from hotel

The good news is that the hotel is a short 2 minute walk from President Macron's Summer Chateau and gardens. Excellent location. The reception on arrival was excellent = very friendly and very fast. The room was a good size. The not so good....There was only one small bottle of water in the empty otherwise 'minibar'. It would have been nice if the minibar had been plugged in and therefore cold?? The bath was a good surprise...two small soaps, but little else. The room was tired and badly in need of a make-over. By the way the TV had ywo English speaking channels, one of which seemed focussed on take the mickey out of Boris and Brexit! We didn't sample the restaurant as there were local restaurants with better ratings. Oh and the car park is the public one across the road. Fortunately, they do have a couple of trolleys to transport your bags from the car park to the hotel. The room was a three star room or less, and quite pricey. Would we stay again? Probably not. The area to the west of Paris is full of Chateaux and lovey woods, we would prefer to find a hotel a bit closer to those.

We stayed 3 nights at the Mercure in Rambouillet and were very pleased . We had a lovely room facing the square and the staff were uniformly helpful and pleasant. Only snag was that the restaurant was closed on the Sunday evening when there were few alternatives on offer. Our only criticism was that the dinner menu seemed to us quite formulaic with nothing for vegetarians except gnocchi and it was relatively expensive for the conventional dishes offered . However everything else was fine so well done Mercure . On no account should visitors miss going to the Bergerie Nationale , a nice walk through the parc; there is lots more there than sheep and even coach rides are offered in the main summer months .

Had a 1 night stop here and booked a Privilege Room with a view of the Castle or Town Hall. Room 504 had little or no view of either. One very small window with hardly any view. Room was large, very clean, big TV and apart from the no view we were pleased with it. There is no on site parking and the hotel uses a secure underground car park around the corner, about a 3 minute walk. Not ideal for everyone and it costs just under 10 euros for 24 hours. We didn't get a very good explanation of this when we arrived. It's a very casual check in procedure which is out of place in a hotel like this which looks very formal. Definitely need to improve this. Breakfast choice was wide ranging and very good. The only complaint was the number of flies around the bread display. Frankly it was disgusting, especially the brioche loaf. Fair amount of improvement needed, I will not be returning unless I see this has been improved.

Love this hotel,we have been coming for many years.The staff are always so nice . One complaint this year is that they have changed the reception are, now there is a only a desk and a laptop consequently when guests are booking in or out it is chaos.There is also now a snooker table in the foyer area, many guests were asking "Why there?" Otherwise we always enjoy our stay here.

Location excellent, central position in town, and right opposite the Chateau and it’s extensive gardens, but not parking on site. Rooms comfortable and well equipped, let down by poor food service. We ordered a main course and dessert, the food took almost an hour to appear, although it was the chefs recommended grill. The meat was not hot and the sauce was drying around the edges as if it had been standing around in the kitchen I had by then finished a glass of wine and requested another, this never arrived. Breakfast was not:much better, there was an issue with the only coffee machine, and although a waitress took our cups away to be filled, we never saw them again. On the whole a very disorganised service, no obvious supervision

Unfortunately not the greatest experience for that price in that town, We had a wedding attendance, the hotel couldn't organize an iron nor was the safe working. The breakfast was rather average. Location is thought to be good, unfortunately there was a loud festival during that time right in front of it so we had to park far away. Needless to say that an umbrella wasn't available either. Room was nice and clean tho.

We enjoyed our stay at this beautiful property while following the Tour de France. The rooms are spacious, well furnished, attractive and quiet. It is nicely located close to the city parking ramp, and close to restaurants and shops. Excellent public spaces, and an excellent breakfast. One of the French racing teams stayed there also, which was interesting.

Good hotel, parking in front is fine, hotel is good, nice large privilege room with all comfort and very clean. Beds are comfortable. Good room service and nice restaurants around. Bathroom could be a bit more modern and large. Staff are friendly. Bar is a bit sad.

Excellent service from a high quality hotel. We managed to have chosen the weekend of Pentecost celebrations in France and, in Rambouillet, the Fete des Muguets. Thanks to an email on the day before our visit we were warned about the change to parking arrangements and also about the potential for some noise after hours. Forewarned, we found Rambouillet en fete and happily joined in! Our room was quiet (even with the windows open) and we had a very comfortable stay. Unfortunately we managed to leave some vital car papers in the room on departure and only discovered our error the next day when we had moved on to stay with friends. We rang the Hotel and were told that they had already been found and they would appreciate some instructions. We asked them to send scanned copies to where were staying and the originals back home. Both actions were done immediately and we carried on (now legally). Excellent service indeed!!