ibis budget Rambouillet 2 stars

Customer review rating 3.6/5 1,074 reviews

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Room 1

Number of guests
Children's age

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How it works?
Accor Live Limitless

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When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

ibis budget Rambouillet
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+ 9 Services
Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Rambouillet

ZA du Bel Air
Rue Joseph Jacquard
78120 rambouillet
france

Tel: +33892683184

Check-in from 12h00

Check out up to 12h00

  • IBIS BUDGET RAMBOUILLET :  BUS B GARE DE RAMBOUILLET

GPS :48.623653, 1.829188

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

Family RoomNon contractual photo

  • Max. number of persons: 4
  • Wireless internet in your room
Rooms

Our guest reviews for
ibis budget Rambouillet

100% genuine reviews from our guests

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ALL Rating 3.6/5

1,074 reviews

tripadvisor

TripAdvisor Rating 3.0/5

256 reviews

Good Stay

Customer review rating 4.0/5

Peter J. Couples - 10/09/2020 Confirmed reviews ALL

A well located budget hotel with a good sized room for overnight stops with everything you need at a very good price

Dear PETER J., We very much appreciate your comments regarding your stay at the ibis budget Rambouillet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fair

Customer review rating 3.5/5

Hans Friends - 15/06/2019 Confirmed reviews ALL

Other than the bathroom, things worked well

Dear HANS C., We very much appreciate your comments regarding your stay at the ibis budget Rambouillet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

etape

Customer review rating 2.5/5

Pg Solo - 22/04/2019 Confirmed reviews ALL

hotel triste

Dear PHILIPPE G., Thank you for taking the time to tell us about your experience at the ibis budget Rambouillet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

correct

Customer review rating 2.5/5

Anonymous Business - 11/10/2018 Confirmed reviews ALL

Hôtel basic

Dear ISABELLE C., Thank you for taking the time to tell us about your experience at the ibis budget Rambouillet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

More like a prison than a hotel.

Customer review rating 1.0/5

David H. Families - 02/10/2018 Confirmed reviews ALL

This may be a budget hotel, but the utterly basic rooms, surroundings, lack of staff and lack of comfort are excessive. There was really nothing whatsoever about this hotel which one could describe as enoyable.

Dear DAVID H., Thank you for taking the time to tell us about your experience at the ibis budget Rambouillet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

convenient, clean, inexpensive

Customer review rating 4.5/5

Mik F. Couples - 24/09/2018 Confirmed reviews ALL

great - large room in a quiet area. Plenty of nearby restaurants to choose from

Dear MIK F., We very much appreciate your comments regarding your stay at the ibis budget Rambouillet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A rather run down hotel that needs some improvement

Customer review rating 2.0/5

Alan Couples - 13/09/2018 Confirmed reviews ALL

There was a strong smell of dope in the corridoor to our bedroom.....and the hotel generally needed some attention.

Dear ALAN B., Thank you for taking the time to tell us about your experience at the ibis budget Rambouillet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Terrible accomodation

Customer review rating 0.5/5

Emily W. Solo - 12/09/2018 Confirmed reviews ALL

I have always been very happy with Accor Hotels however this one was the exception. The room was dirty, very small and old. I arrived at 10pm and had to try to work out how to get into my room using a kiosk whilst a number of unseemly young men hung around trying to get the code. I felt very unsafe and would never stay here again

Good value for money - clean and simple - marred by being charged twice for the room

Customer review rating 4.0/5

Sarah H. Friends - 22/08/2018 Confirmed reviews ALL

As expected - room clean and simple. Comfortable bed, all the basics well thought-about - including plug sockets, hangers, full-length mirror, a window that opens, great shower. Check-in process was confusing. I checked in on-line, but that didn't seem to make any difference. On arrival at the hotel still had to check in again to get access code, and was asked to insert a credit card and the room charge was deducted a second time. There was no option on the machine if you had already checked in and paid online. Still trying to sort out the double payment.

Dear SARAH H., We very much appreciate your comments regarding your stay at the ibis budget Rambouillet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory

Customer review rating 3.5/5

Lgraham Solo - 22/08/2018 Confirmed reviews ALL

The hotel is, what it says it is, budget. It is not grand, has the minimum of facilities and is clearly run with very careful attention to costs. But the bed was comfortable, the place was generally clean and I got a good night's sleep. I accessed the Wi-Fi in seconds and it was pretty quick. The location of the hotel in Rambouillet is a bit off the beaten track from the town, although it is readily accessible from the N10. Since I was only stopping to break a long car journey that was OK.

Dear LEWIS G., We very much appreciate your comments regarding your stay at the ibis budget Rambouillet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty

Customer review rating 1.5/5

Dan Families - 04/08/2018 Confirmed reviews ALL

The room was filthy on arrival. And as it was late at night there was little that could be done about it.

Very good service and good breakfast

Customer review rating 4.5/5

K. Couples - 04/07/2018 Confirmed reviews ALL

Friendly welcome, quiet room, rich breakfast, acceptable price

A satisfactory overnight stop in a rather run down and tired budget hotel

Customer review rating 3.5/5

William Couples - 08/01/2018 Confirmed reviews ALL

Although the hotel was by no means full, we were surprised that when we asked for extra pillows only one, not two was available. Generally the hotel and room looked in need of an upgrade. The lino floor in the toilet was no longer stuck properly to the base of the walls. Mattress also very thin

Worst Ibis budget I've visited

TripAdvisor rating 1.0/5

Matt H Friends getaway - 20/08/2017 TripAdvisor review

We have used Ibis budget hotels for many years as we travel through France. This was the worst we have stayed in. Rooms dirty, beds sheets not clean, staff disinterested and unhelpful. Hotel hard to find with no signage. Hotels needs to be refurbished and staff retrained. They are letting down the brand and company.

Madame/Monsieur MATT, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Rambouillet. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Poor customer service support from Accor and poor hygiene

TripAdvisor rating 1.0/5

ceth73 Family - 11/08/2016 TripAdvisor review

This review isn't only based on our stay in the hotel, but also on the service received from the Accor customer service support. Once we booked the hotel I wanted to call them to ask if it would be possible to get a babybed in one of the rooms for our 2 year old daughter. However I was not able to reach their number as both my girlfriend's and my mobile subscription weren't allowed to call it. One of the service provides play a message indicating our subscription didn't allow calling these type of numbers, I am guessing because you get charged once connected. Hence I submitted requests to Accor customer services via the website asking for the same as above and see if they could help us contacting the hotel. First request was sent on Tuesday for a reservation on Saturday. When submitting the request it was stated that I would be contacted within 48 hours. In the confirmation email received it was stated that I would be contacted ASAP. It's already strange that Accor mentions 2 different service level, but in any case I wasn't contacted at all. I submitted a second request on Friday and after the stay on Monday. We're 1,5 weeks later and still no reply. Needless to say I am very dissatisfied with the service received or better NOT received. Coming back to the hotel, obviously the receptionist wasn't aware of our request for a babybed and had already given the only one they had to another family just the day before. When getting into the room there was a flyer on the bed referring to 'destination qualité' referring to impeccable cleanliness and the fact that the chamber was verified. Well .... when you find a long hair in the middle of your duvet, another long one under the mattress of the bunkbed, several shorter ones on top of the mattress of the bunkbed and in the toilet, you have failed I my book. I understand this is a budget hotel, but hygiene is key no matter what. On top both rooms we booked smelled like being smoker rooms in the past, where they tried to hide the smell using an air-freshener. To end on a positive note. The location of the hotel is ok, not too far away from the center of Rambouillet, which is pretty nice btw, and having a couple of restaurants nearby.

GOOD OPINION

TripAdvisor rating 5.0/5

Agnes C Business - 02/01/2014 TripAdvisor review

It is nice hotel, typical ibis budget, clean with professional people in the reception desk (!!!). Localisation is in the comercial zone, it was difficult to find it for us, it from which side you go.

One night stopover en route to the South

TripAdvisor rating 4.0/5

squatney Family - 15/08/2013 TripAdvisor review

This hotel is conveniently located just South of Paris and well positioned to access the main autoroute to the South. The rooms were very clean and adequately sized. Each had a double bed with a bunk along the wall above the head of the double bed. Staff could have been a little more out-going but were perfectly polite when we needed to speak to them. Breakfast was satisfactory and reasonable value. I have marked down sleep quality because of the heat, but they couldn't really do a lot about that and at cooler times of the year I'm sure it would be much better. A major plus point for this hotel is that it is pretty much adjacent to a Carrefour Market centre where you can stock up on supplies for your onward journey and also fill up with reasonably priced fuel (better value for us diesel drivers) .

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