ibis budget Rambouillet 2 stars

great - large room in a quiet area. Plenty of nearby restaurants to choose from

There was a strong smell of dope in the corridoor to our bedroom.....and the hotel generally needed some attention.

I have always been very happy with Accor Hotels however this one was the exception. The room was dirty, very small and old. I arrived at 10pm and had to try to work out how to get into my room using a kiosk whilst a number of unseemly young men hung around trying to get the code. I felt very unsafe and would never stay here again

As expected - room clean and simple. Comfortable bed, all the basics well thought-about - including plug sockets, hangers, full-length mirror, a window that opens, great shower. Check-in process was confusing. I checked in on-line, but that didn't seem to make any difference. On arrival at the hotel still had to check in again to get access code, and was asked to insert a credit card and the room charge was deducted a second time. There was no option on the machine if you had already checked in and paid online. Still trying to sort out the double payment.

The hotel is, what it says it is, budget. It is not grand, has the minimum of facilities and is clearly run with very careful attention to costs. But the bed was comfortable, the place was generally clean and I got a good night's sleep. I accessed the Wi-Fi in seconds and it was pretty quick. The location of the hotel in Rambouillet is a bit off the beaten track from the town, although it is readily accessible from the N10. Since I was only stopping to break a long car journey that was OK.

The room was filthy on arrival. And as it was late at night there was little that could be done about it.

Friendly welcome, quiet room, rich breakfast, acceptable price

Although the hotel was by no means full, we were surprised that when we asked for extra pillows only one, not two was available. Generally the hotel and room looked in need of an upgrade. The lino floor in the toilet was no longer stuck properly to the base of the walls. Mattress also very thin

We have used Ibis budget hotels for many years as we travel through France. This was the worst we have stayed in. Rooms dirty, beds sheets not clean, staff disinterested and unhelpful. Hotel hard to find with no signage. Hotels needs to be refurbished and staff retrained. They are letting down the brand and company.

This review isn't only based on our stay in the hotel, but also on the service received from the Accor customer service support. Once we booked the hotel I wanted to call them to ask if it would be possible to get a babybed in one of the rooms for our 2 year old daughter. However I was not able to reach their number as both my girlfriend's and my mobile subscription weren't allowed to call it. One of the service provides play a message indicating our subscription didn't allow calling these type of numbers, I am guessing because you get charged once connected. Hence I submitted requests to Accor customer services via the website asking for the same as above and see if they could help us contacting the hotel. First request was sent on Tuesday for a reservation on Saturday. When submitting the request it was stated that I would be contacted within 48 hours. In the confirmation email received it was stated that I would be contacted ASAP. It's already strange that Accor mentions 2 different service level, but in any case I wasn't contacted at all. I submitted a second request on Friday and after the stay on Monday. We're 1,5 weeks later and still no reply. Needless to say I am very dissatisfied with the service received or better NOT received. Coming back to the hotel, obviously the receptionist wasn't aware of our request for a babybed and had already given the only one they had to another family just the day before. When getting into the room there was a flyer on the bed referring to 'destination qualité' referring to impeccable cleanliness and the fact that the chamber was verified. Well .... when you find a long hair in the middle of your duvet, another long one under the mattress of the bunkbed, several shorter ones on top of the mattress of the bunkbed and in the toilet, you have failed I my book. I understand this is a budget hotel, but hygiene is key no matter what. On top both rooms we booked smelled like being smoker rooms in the past, where they tried to hide the smell using an air-freshener. To end on a positive note. The location of the hotel is ok, not too far away from the center of Rambouillet, which is pretty nice btw, and having a couple of restaurants nearby.

It is nice hotel, typical ibis budget, clean with professional people in the reception desk (!!!). Localisation is in the comercial zone, it was difficult to find it for us, it from which side you go.

This hotel is conveniently located just South of Paris and well positioned to access the main autoroute to the South. The rooms were very clean and adequately sized. Each had a double bed with a bunk along the wall above the head of the double bed. Staff could have been a little more out-going but were perfectly polite when we needed to speak to them. Breakfast was satisfactory and reasonable value. I have marked down sleep quality because of the heat, but they couldn't really do a lot about that and at cooler times of the year I'm sure it would be much better. A major plus point for this hotel is that it is pretty much adjacent to a Carrefour Market centre where you can stock up on supplies for your onward journey and also fill up with reasonably priced fuel (better value for us diesel drivers) .