Ibis Belém Airport

Ibis Belém Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 1,018 reviews

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Hotel extras

  • 4-minute drive from Belém International Airport

  • Close to Hangar Convention Complex and Grão Pará Shopping Mall

  • Easy access to the main road exits of Belém

  • Next to Mangueirão Olympic Stadium

  • Pet-friendly hotel! Small animals are welcome here

ALLSAFE approved hotel

Hotel location

Ibis Belém Airport

Av Julio Cesar 1675, Val de Cães
66613010 BELEM
Brazil

  • RODOVIÁRIA: 

  • By plane

    VAL DE CANS At 2km / 1 miles

GPS:-1.402569, -48.470682

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Restaurante Ibis Kitchen trazendo uma culinária nacional e local. Aberto ao público diariamente.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,018 reviews

TripAdvisor Rating  3.5/5  761 reviews

Customer review rating 5.0/5

Hussein Business - Confirmed reviews ALL

Só clean and conforto

Standard Ibis experience - Great location near airport

TripAdvisor rating 4.0/5

level30k Business - TripAdvisor review

The Ibis Belem Aeroporto is probably the best choice if you need to stay near Belem airport for a late arrival or early departure. Check-in counter is sometimes busy also late at night or early morning as there are passengers and crews arriving all the time , nevertheless it’s always quick and efficient. Rooms are standard Ibis rooms and are very clean. Uber from the airport is just a few minutes and is really cheap, the area around the hotel doesn’t offer much, there is a convenience store and a pharmacy in walking distance. All the staff is professional and helpful.

Dear level30k We greatly appreciate the evaluation of your experience at the Ibis Belém Aeroporto hotel and we are honored to know that your stay was satisfactory. We hope to have the opportunity to see you again soon. Thank you so much

terrible two staffs

Customer review rating 2.0/5

Jose Business - Confirmed reviews ALL

The last experience was really heartbreaking. The employee named Ingrid Oliveira was aggressive, disrespectful, and she threatened to throw me out of the hotel due to a reservation extension problem, I have never experienced this in over 20 years of travelling. in another visit to this hotel, this same employee had already been very disrespectful and unwilling to do the service. The extension of the reservation is normal and without problems, I've done it in other hotels and even Ibis, it's quiet. the employee called Carolina, also from the service desk, was also extremely aggressive, disrespectful and unwilling to do the service. this was the worst experience at a service desk at ibis hotels. In time, the rest of the employees, especially the restaurant, were very attentive and helpful with good service.

Dear FRANCISCO S., Thank you for taking the time to tell us about your experience at the ibis Belém Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Belem Aeroporto team

clean, they provide almost everything , TV, Internet working satisfactorily at all the times, well located

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good reception

Dear GUSTAVO G., We very much appreciate your comments regarding your stay at the ibis Belém Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Belém Aeroporto team

Lack of basic hygiene conditions

Customer review rating 1.0/5

Ed Solo - Confirmed reviews ALL

Room without new towels and with no soap. I was staying just for a few hours (just enough for a shower and a nap). But the hotel managed to make it awful!

Dear Eder, Thank you for taking the time to tell us about your experience at the ibis Belém Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Belem Aeroporto team

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Other web-users rate our hotel

  • 222 reviews 8.4/10 Location
  • 468 reviews 4.3/10 Room
  • 502 reviews 7.7/10 Service
  • 36 reviews 4.7/10 WiFi
  • 210 reviews 4.1/10 Cleanliness
  • 203 reviews 3.1/10 Comfort
  • 180 reviews 5.9/10 Breakfast
  • 109 reviews 2.6/10 Vibe

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