ibis budget Lugano Paradiso 2 stars

Customer review rating (ALL Rating) 4.4/5 412 reviews

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Description

Hotel extras

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

  • Green Key Certificate

  • Located near the San Salvatore funicular and the historic center.

Our accommodation(s)

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  412 reviews

Customer review rating 3.0/5

Mark S. Couples - Confirmed reviews ALL

No points & no a/c

Dear Mark S., Thank you for sharing your feedback. We truly appreciate the high rating you gave to our team—it means a lot to us. We regret to hear that your experience did not fully meet your expectations, particularly regarding the air conditioning. Please accept our apologies for the inconvenience you encountered with the cooling system. At Ibis Budget, we use an underfloor cooling system designed to maintain a comfortable temperature throughout the hotel. Our hotel strives to provide both comfort and value, and your comments are very important in helping us improve. Best Regards ibis budget Lugano Paradiso

Customer review rating 4.5/5

Luciane S. Solo - Confirmed reviews ALL

Nice stay in a pleasant renovated room

Dear Luciane S., Thank you for your kind words regarding our staff and the room. We are delighted to hear that you had a pleasant stay with us and appreciate your feedback on our improvements. Best regards, ibis budget Lugano Paradiso

Customer review rating 5.0/5

Michela M. Families - Confirmed reviews ALL

Staff super

Gentile Sig.ra M., La ringraziamo di cuore per il suo gentile e positivo feedback. Ci fa davvero piacere sapere che il suo soggiorno è stato confortevole e che il nostro staff è riuscito a soddisfare le sue aspettative. Speriamo di poterla accogliere nuovamente presto per offrirle un’altra piacevole esperienza. Un cordiale e caloroso saluto, ibis budget Lugano Paradiso

Customer review rating 1.5/5

Konstantin G. Families - Confirmed reviews ALL

I understand this is a budget one, but this is too much of it.

Dear Konstantin G., Thank you for sharing your thoughts regarding your recent stay at ibis budget Lugano Paradiso. We truly appreciate your feedback and understand your concerns about the budget aspect of our hotel. Our goal is to provide affordable and convenient accommodation, and your perspective is very valuable as we continuously work to improve our services. We would also like to sincerely thank you for the good rate you gave about our team. It is especially rewarding to know that their efforts and service were appreciated, and we will gladly share your compliments with them. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Kind Regards Front Office Team

Customer review rating 4.0/5

Nikolaos M. Families - Confirmed reviews ALL

Beauriful lobby, really friendly and effective staff. Smart designed room maximising the available space. Our little one loved the bunker bed design. As always with Accor really comfortable beds and pillow. Only downside is that the air-conditioning cannot be controlled within the room - practically it is not individual. It was indeed very warm in mid-April and the window only opens partially for security reasons.

Dear Mr. M., Thank you very much for your kind feedback regarding your recent stay with us. We are particularly grateful for your kind words about our staff. Your appreciation means a great deal to our team, who strive every day to create a friendly and attentive atmosphere for all our guests. It will be a pleasure to share your compliments with them. At the same time, we appreciate your comments regarding the air-conditioning system and the window limitations. Your observations are important to us, and we will certainly take them into account as we continue working to improve our guests’ comfort and overall experience. We hope to have the pleasure of welcoming you and your family again soon. Warm regards, Ibis Budget Lugano Paradiso

Other web-users rate our hotel

  • 633 reviews 9.1/10 Location
  • 781 reviews 4.7/10 Room
  • 464 reviews 9/10 Service
  • 15 reviews 4.2/10 WiFi
  • 463 reviews 2.9/10 Comfort
  • 372 reviews 8.6/10 Breakfast
  • 245 reviews 8.3/10 Cleanliness
  • 242 reviews 4.9/10 Value

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