ibis budget Lugano Paradiso 1 star

Customer review rating (ALL Rating) 4.2/5 529 reviews

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Description

Hotel extras

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

Our accommodation(s)

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  529 reviews

TripAdvisor Rating  3.5/5  602 reviews

Bad smell in two out of three rooms

TripAdvisor rating 2.0/5

thomas12321 Families - TripAdvisor review

The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake. Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.

Acceptable

Customer review rating 3.0/5

Leo Business - Confirmed reviews ALL

Some strange smells in the rooms and in the hallway to the rooms. Sent a email before asking if the stay could be added to my ALl account, it has been confirmed then at the hotel informed that ibis budget do not count.

Great service and value

Customer review rating 4.5/5

Alan F. M. Families - Confirmed reviews ALL

Service from both reception and housekeeping was excellent. Resolved transportation to Malpensa Airport and Lugano local orientation extremely well . Housekeeping cleaned room with very high cleanliness and attention.

Dear ALAN G., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina

Excellent budget hotel.

TripAdvisor rating 5.0/5

John P TripAdvisor review

This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.

Cheap and dark room but in city center

Customer review rating 2.5/5

Stepan Couples - Confirmed reviews ALL

Quite strange room with an old uncomfortable beds, but breakfast was great and you can get the Tichino card there.

Dear STEPAN D., Thank you for taking the time to tell us about your experience at the ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulina

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Other web-users rate our hotel

  • 643 reviews 9/10 Location
  • 846 reviews 3.6/10 Room
  • 449 reviews 8.5/10 Service
  • 25 reviews 6/10 WiFi
  • 502 reviews 2/10 Comfort
  • 344 reviews 7.5/10 Breakfast
  • 265 reviews 4.5/10 Value
  • 257 reviews 7.2/10 Cleanliness

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