ibis budget Lugano Paradiso

ibis budget Lugano Paradiso 1 star

Customer review rating (ALL Rating) 4.1/5 673 reviews

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Hotel extras

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10

GPS:45.991206, 8.945837

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  673 reviews

TripAdvisor Rating  3.5/5  592 reviews

Bed bugs

Customer review rating 1.5/5

Einar T. F. Business - Confirmed reviews ALL

The room was fine but I had bed bugs and that is a negative experience indeed. The reaction of the night watch man was ok, he did his best. The management failed to say they where sorry and did not offer any compensation. I asked for one night refund which has not yet arrived.

Dear Mr. F., We appreciated that you enjoyed the breakfast buffet at ibis Paradiso. Thank you in having informed us about the Bedbugs you notified the 3 night in your room. Please let us explain that bedbugs are mostly imported with the Luggage’s, in your case we supposed that yours was contaminated. We apologies immediately and refund the same morning the night so that we could not understand all the complain. about the money still not back in your account, I've already written to booking.com to check on your reservation and proceed with the refund of the amount. You can joint myself directly on Email H6… to clarify the issue. Kind regards Ileana - Front Office Manager

As expected

Customer review rating 4.0/5

G. Couples - Confirmed reviews ALL

Always a good / modern hotel complex. Have been in all 3 levels (Novotel / Ibis and Ibis buget). During (high) season a bit pricy though.

Dear G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sayuri - front office team

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Very expensive for very basic room - Buffett breakfast sold out???!

Good value for money

Customer review rating 4.0/5

Agnes Business - Confirmed reviews ALL

Short stay for a short business meeting. It does what it says!

Dear Agnes, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sayuri - front office team

Good value for money

Customer review rating 4.0/5

Agnes Business - Confirmed reviews ALL

Guys, this is a very well set out, practical budget hotel. It delivers. Clean, practical rooms for your stay located in between the train station and the lake in Lugano Paradiso. Nice and helpful staff. There are times during the day when checking in can take a bit longer due to how many people arrive at the same time and they can't just beef up the front desk as it is a budget hotel. Regardless, I got in fairly fast as I was prepared as a guest as well. Overall very pleased, the hotel delivers what it says! I can recommend it for both private and business stay if you are a small or solo entrepreneur as it is really affordable, yet well set out.

Dear AGNES N., We very much appreciate your comments regarding your stay at the ibis budget Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 583 reviews 9/10 Location
  • 827 reviews 3.9/10 Room
  • 543 reviews 8/10 Service
  • 16 reviews 7.9/10 WiFi
  • 475 reviews 2.3/10 Comfort
  • 466 reviews 8.5/10 Breakfast
  • 268 reviews 7.4/10 Cleanliness
  • 232 reviews 5.1/10 Value

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